During transit, the 2024 new condition Honda sustained significant damage. Upon its arrival, we…read morenoticed several deep scratches and even missing and damaged mirror covers that clearly occurred while in their care. When I reached out to Empire Auto Transportation Grp to report the damage, Vitaly was rude and hanged up, refused to take responsibility for the damage. Both insurance and carrier refused to cover the repair cost. I hope to prevent others from experiencing this level of frustration.

I hired Empire to transport my Equinox from Rochester NY to S Sarasota FL in November 2024 with…read morereturn trip the end of March 2025. The communications were excellent, car was picked up and delivered on time, damage free and very reasonable cost. I will definitely be calling them for the 2025 - 2026 season.

Great experience... Will definitely call on them again for future needs. Reasonably priced,…read moreprofessional, service was outstanding and accommodated my schedule. Thanks!

From the owner: Moving is a bear, right? We are here to make it easy, efficient and affordable for you…read more We specialize in long-distance moves along the East Coast, from Maine to Florida, and everywhere in between. We're based in Syracuse, NY, and also service any move coming from – or going to – Onondaga, Madison, Cortland, Cayuga or Oswego counties. Our team will arrive at your place, load your furniture, boxed items and valuables into our 24' fully-enclosed trailer, and transport it safely to your new home. Once we get there, we'll unload so you have nothing to worry about but unpacking. Our 24' fully-enclosed trailer can hold up to a three-bedroom home with average contents. For larger homes, please contact us for further coordination. We're a small partner team of two with a huge emphasis on flexibility and customer service. Others may see your possessions as boxes, but we know what's inside those boxes have a lot of sentimental value. We pride ourselves in taking great care of you from one address to another. Other services we offer include transporting vehicles, equipment, boats and RVs, and we also have a dump trailer available to rent for home cleanouts.

Great customer service and very nice to work with. Thank you. I accidentally confused them with a…read moredifferent company and had posted a bad review on their page. I tried to remove it as soon as possible, so I hope no one saw it. I'm so thankful they reached out and offered to help me find the right people that I'm still in a financial battle with. They wanted to do whatever they could to help me even though I'm not there customer yet. Now that's customer service you don't get every day. I hope to use them in the future.

I was so leary on finding a transport company to move a 1973 Mustang from gates ny to Marietta Ga…read more These guys where polite, caring, and provided a positive profesional experience. If situation arises I would use them again.

From the owner: Professional Team that offers the best service for your transportation needs from New York to…read moreTexas.

This booking was through a broker. A 500 mile shipment took 6 days. The broker made a price…read moreadjustment for the poor handling. There was no damage to the vehicle. After pickup the communication with this shipper was only by text, delivery times were "next morning at opening." For 5 days. There was never a reason for the delay. They seemed to not know where the vehicle was And would not disclose it. The names of the drivers on the BOL at pickup and drop off were different to the "names" given as driver picking up and dropping off. Neither spoke English.

DO NOT USE THIS COMPANY! cannot stress enough, horrendous experience from beginning. they accepted…read morethe shipping contract weeks in advance but did not have their equipment road worthy at the scheduled time of pickup causing delays, they then thought it would be appropriate to drive my vehicle from the pick up location to their lot instead of bringing their rig. driver violated all kinds of laws making the 2400 mile trip in 2 days! on delivery the driver decided to unload my vehicle in the middle of a busy highway instead of my house as agreed in contract and wanted me to come get it from the middle of the highway! when i called to complain about the service i was told i should be grateful i got my vehicle as fast as i did and then proceeded to yell at me for criticizing the company!

Great service...Nick picked up the vehicle on time in winter weather and delivered safely. Nick…read moreeven sent me a picture of the car so we knew where it was and if lord forbid the recipient damaged, we had proof that it was delivered safely...very smart! We will use J & N again...thanks!

From the owner: What makes our business unique from the rest, our skill set and brotherhood. Sure anyone can move…read moreor deliver but will it always be of your satisfaction? Will they always be respectful, honest, in good hygiene, effective, responsible, over all worth the money you are spending for the pros you deserve. Having not only Cdl Class A Licenses, every driver has a perfect driving record. (Please request records) When in need of experienced and respected moving and delivery, we are glad to be of your assistance.( References available) Weather it's packing, hauling vehicles, full house moves, delivery, special care hauling, equipment hauling, operating heavy equipment for over 10+ years. Class A Cdl license for out of state moves and or in closed car hauling, When it comes to customer service we are always 100% showing customers that we are the best in Rochester. Any way shape or haul, Never to big or small we can transport it all!

Great dealership. Very honest and easy to work with. We had a small issue a month after we…read morepurchased our vehicle they gave us a loaner and fixed it. Amazing place!

If I would give this company zero stars, I would. I do not know how they are in business, let alone…read morehave good ratings. Unless, you want a LEMON, go to another dealership. Staff is inconsiderate and a total pain to deal with. They sold us a truck that should not have even passed inspection. Had so many repairs that needed to be done to it that were below the 'surface of the eye' that could have put our family and $40,000 camper in serious jeporady. The manager is a total con artist, terrible business man, and just a serious joke when it comes to customer service. My husband's truck when back to Dodge and their repairman three seperate times at least. It was not until we threatened legal action that they half a** stepped up to the plate. Worst company ever dealt with. Will be telling everyone looking to buy a new vehicle not to deal with this company.