If you're looking for a cheap Molly maid, this isn't it. But…read moreif you need someone to get elbow-deep and make your house the cleanest it's ever been, Nicholas is your dude! Thanks again!

If I could describe my experience with Nicholas with one word, it's 'chaotic.'…read more If you are thinking of booking with Nicholas - stay fully informed and read his negative reviews too, don't be fooled by all the 5 star reviews. During my first phone call with Nicholas, I told him the details of my house that he needed to clean, and he gave me a reasonable rate and promised to show-up at scheduled time. The morning of my cleaning, he arrived 1.5 hours late (and gave notice which is fine), but when he arrived, I guess he saw that I lived in a nice house in a nice neighborhood and then told me his cleaning would be nearly twice would he originally quoted me because it was "2 stories." During my first phone call with him, I had already told him all the details of the house and his original quote was for a deep cleaning, but in-person he said if I still wanted to do a deep cleaning, I would have to pay a much higher rate. He defensively asked me if I had told him that the house was 2 stories, but that really makes little difference because the only thing missing with the sq footage is the stairs which he didn't clean well anyway. He pointed to his Yelp reviews saying how good he is and how good it would be if I did the deep cleaning with him. He kept commenting on how dirty the carpet was (it wasn't), how much dust there was, and how all the walls needed to be cleaned, the windows (which he didn't clean anyway); etc. etc. basically going on and on about how dirty my house was. I asked him if I should be concerned about damage to the house given the heavydutiness he was promising, and he scoffed at me saying he doesn't "do damage." Since I hadn't yet moved in and was moving in soon and didn't have time to find a new cleaner before then, I agreed to his much higher rate. I also trusted that he knew better than me. And I don't mind paying more if he could deliver on what he was promising - that he was going to do the "deepest cleaning ever," better than any "molly maid" could do, but long story short he did not. Quite honestly a "molly maid" would have done a much better job than he did. After I agreed to his much higher rate, he said he had to get more equipment and disappeared for literally more than 2 hours without communicating or telling me. I literally got concerned since he wasn't answering my texts and thought something bad might have happened to him on the way. By the time he got back it was late in the afternoon and he still hadn't begun cleaning. So by this time he was literally more than 5 hours behind. When he did start cleaning he wasn't very efficient with his time, moving through the house at what I considered a slow pace. He kept promising me that the cleaning was going to be amazing, so I let him do his thing. Since I did not live at the house yet, in the early evening I let him know I would be leaving and that I was trusting him to take care of the house and lock the doors on the way out. Silly me I also gave him a very generous tip on top of the much higher rate, telling him I was trusting that he would do a good job and lock my doors up. When I returned to the house, the entire first floor was barely cleaned, there were stains on my tile from where his equipment was, handles broken and damage on the walls from where he presumably slammed the doors. It was incredibly insulting and just shows that he wasn't careful or respectful of the house. Everything but the carpets on the second floor was barely cleaned - the bathrooms were still dirty, dust was literally falling on me when I touched high surfaces, just very obvious dirt still on the first story floor. Entire sections of the house completely missed. Even the carpets themselves missed a lot of the harder to get areas. I essentially had to clean the house myself because Nicholas didn't do it. Basically, I paid for carpet cleaning and some house damage (I'm giving 2 stars instead of 1 for the carpet work). The lack of honesty was astounding and insulting. It was so bad I didn't even want to contact him back to fix what he missed due to the character he revealed, and chalked it up to my loss. It's entirely possible that he simply got tired and ran out of time, given how delayed the entire day was. But it's very obvious that half the house had not been cleaned, and he should have been honest about that instead of running off pretending everything was done. There were definitely more pictures I could have taken but didn't since I wasn't planning on writing a review at the time, but I've attached a few for folks to see. My overall impression of him was that he was dishonest, defensive, and strange. I would be wary about hiring Nicholas for a cleaning. Out of all of the people I've invited into my house to work on my home, Nicholas is the one that I regret. EDIT: After Nicholas's correspondence with me after he saw my review, it's clear why there are so few negative reviews. I won't be pressured to take this review down.

Fabiola and Antonio are a great team! They did an excellent ++ job throughout. My oven was…read morecleaned so well it looks brand new! Hopefully I can get this team again!

I hired them to do my move out clean andthey did a great job. The place was in better condition…read morethan when I moved in. They finished the clean in a reasonable time, and were polite in our interactions. They were also able to generate a receipt for me that I needed to submit to my landlord

I can't praise NRG Maids enough. Exceptional cleaning paired with outstanding customer service…read more They make sure everything is perfect and are always responsive.

Rachel was super responsive and answered all my questions, and the deep clean we got on our house…read more(our first in years) was just what we needed. I'll definitely use them again. Thanks NRG Maids!

ladies, that amazing I called at 7:30 and they were able to accommodate me and be at my house by 9…read moreo'clock. They did a great job highly recommend them.

We had Gabby's Cleaning & Organizing come clean our house again today, and Estefany and her crew…read moredid a FANTASTIC job once again. In fact, we're going to have them come regularly now, because they're super professional, really pay attention to detail, and do a wonderful job. Everything - the floors, the kitchen, the bathrooms, etc. - were spotless, everything was dusted and cleaned, and they did a great job working around some of the clutter we have at the moment (maybe they can help us with some organizing on the next visit! lol). Highly recommended.

Update: WOW! What customer service - the owner called right away and apologized for the…read moreinconvenience, offered a partial refund and said he would make sure in the future more cation is taken with these products that can cause this damage. Updating two stars to five! Could have been better. They stained my stainless-steel stove top by using EASY OFF Heavy-Duty Oven Cleaner. The reason I am giving them two stars is this it is more the fault of the product then the maids, but I think they should have been aware of the damage the products they are using could cause. Do NOT to use EASY OFF Heavy-Duty Oven Cleaner and make sure if you don't that no maid service you use does it can cause white spot stains on your stainless-steel stoves.

I ordered a deep cleaning when I moved out of my house. The professional team immediately…read moreunderstood what I wanted. They were very attentive and cleaned every corner of my house. I am happy and will now order them for my new home. Thank you!

Haven't used this company in 7 years. Once again they did a great job. I had been depressed and…read morelet things get out of hand in my room. I have barely been home the last year and it kind of became a dumping ground . I am not proud of it, but I now that I am getting help and getting out of that state of mind. The idea of tackling the messy room was overwhelming. Anyway decided to get help with this as well. I am so pleased with the work they did. I asked them to separate clothes and throw out all trash. I feel so relieved. That things are no going to be easier for me to organize.

Booked in the beginning of December for cleaning before NYE. So glad I did, the house was so clean…read moreto ring in the new year! Very thorough cleaning, first time a cleaning service went and actually did my baseboards and behind/under furniture. For deep cleaning the rate was fair, but definitely confirm and check your appointment time a week in advance. We fortunately had no plans that day but when I messaged to confirm appointment it needed to adjust time. Could be just my luck due to holidays. Overall I would hire again, very quick to message over text and cleaning was very thorough. I'm so happy to be in a clean house for the new year.

If I could give more than 5 stars I would - Valerie and her team were professional, had great…read morecommunication, responded quickly to my messages and my house looks better than it did the day we moved in. I live in Cal City and it's been impossible to find a reliable cleaner, but Valerie drove to my place without hesitation. Their attention to detail and stellar customer service are the reasons I will be a repeat customer - HIGHLY RECOMMENDED!

The team was amazing and did such a great job. I'd highly recommend and I would definitely then…read moreagain in the future for my family and friends.

I have been using Pure Cleaners for a couple years. Maria has been my cleaner and she is very nice…read moreand does a great job cleaning. It is easy to make appointments and they can usually fit me in soon. The price is reasonable too.

Had a great service. Friendly cleaner, easy set up for appointment. Cleaner went the extra step to…read moremake sure things were really clean.