I ordered a custom machine and couldn't be happier. The ordering process was easy. I could either…read moreorder online or over the phone. I chose to order over the phone, so I could ask questions. I primarily worked with Dominic (who was awesome!) during the ordering process. Not only were my questions answered, but Meta PCs was flexible on how I could pay for my beast of a machine. Unfortunately, the machine was shipped just in time to run into some dicey weather, so it arrived a wee bit frozen (I got the water-cooled option) and some minor leakage due to the machine being tilted a little bit too far. Alen took my call and was super supportive while we waited for the machine to thaw and dry out. I was also helped out by Will and Luis during my time of need! And I was a bit needy. Honestly, the whole team was super supportive. They communicated via chat, text, phone, and mail. Basically, matching whatever method I was using at that moment. I'm glad to report that it has defrosted and it is a thing of beauty. I couldn't be happier!

I recently had a refurbished Dell Micro quit. Rubin did a quick evaluation which pointed to a…read moredefective motherboard. He did not charge anything for the check and because I did not need anything more. (I am working with Dell on a replacement). Their store is a dream store for Gamers! Please check out their inventory. 5 stars on curtesy, knowledge and communication.

I was fairly disappointed by the service here. My laptop had an issue with the keyboard, and my…read morefirst interactions over the phone with Raymond were positive. Long story short, the company ended up buying two keyboards that wouldn't work for my laptop. And then after they told me they couldn't do the job, I found an hour later that my USB chip for my mouse was gone. I'll give them credit, they drove 20 minutes to drop off the chip and were apologetic throughout the process. However, this does not take away from the fact that I felt that my experience was quite the headache and I had the increasing perception that the company lacked competence. Again, maybe I just had an unlucky experience, but personally I would not recommend this shop.

I recommend this place to any gamer out there needing the PC fixed or just worked on for better…read moreparts! Any issue you have these people can solve it quick and find a solution! These men are amazing and life savers when it comes to computers!

Excellent very happy highly recommended this company great value for the money! I had issues with…read moremy TV they did great!

I've been a resident of Surprise, AZ, for 11 years and during that time, I've used the professional…read moreservices of the Surprise Tech Guy, John Louf, for issues with computers, email, switching units, and transferring data. John is highly skilled and values the time constraints of his customers. Thank you, John, for resolving a complicated situation with such ease and professional results. Rosalie D.

Very detailed and friendly, kept in touch with me throughout the whole process. Would recommend.read more

Extremely helpful and pointed me in the right direction. Much appreciated. Offered so much support…read moreeven when I ultimately didn't need him. Thank you.

Sam did an excellent job updating my ASUS gaming laptop with a new battery and apps. My laptop was…read morenot working and his recommendation and service got me back up in hours. He is a wealth of information and knowledge in the IT industry and will be my "go to" for IT needs in the future. I highly recommend The ITD Group without reservation.

I recently reached out to Sam regarding some concerns I was having with malware/virus issues on a…read morelaptop, and couldn't be more thankful and impressed with his service. Sam was incredibly kind and patient, taking time to explain the process while resolving the issues efficiently. His responsiveness was top-notch, which really helped ease the stress of the situation. I will definitely be using Sam for all of my future IT needs!

Very knowledgeable. Arrived at sheduled time. Diagnosed the problem unfortunately the repair…read morerequired replacement of hard drive. I received my laptop in working order ahjs promised, in just a couple days with all files, icons, etc. In tact.

The tech arrived as expected, was able to repair the issues with my son's computer without…read moreproblems. We haven't had any issues since. Well worth having someone come to us versus taking in the computer. Thank you

soliciono el problema de mi pc muy rapido e incluso me explico que no debia hacer para que no me…read morevuelva a pasar ese problema y a costo muy accessible comparado a otros lugares,

Unfortunately my tablet didn't turn on to be able to be fixed but I did appreciate Enrique hearing…read moreme out ,searching info while on the phone and taking me in very quick to try something else on his end . My interaction was brief but he was very professional and welcoming . I wasn't charged but I would recommend and will return for future if needed again .

Don't waste your time, they are an Unauthorized apple repair center. They use Secondhand parts and…read morecan't calibrate. Phone screen won't work the same as an OEM part. Use an authorized repair center in the future.

This is the best cell phone repair store I've ever been to. They were quick to facilitate my…read morerepair. They got me back on the road quick. They understood that I needed my phone for my business and they didn't show any lack of effort. Definitely recommended and I look forward to next time I need their services.