Alignment special from Groupon. Job well done and tight! I would return to this vendor. Good deal in a job well done Computerized printout of the work done showing everything. read more

TLDR: If you don't know much about cars and don't pay much attention to detail, I'd still stay away... That said, I bought a Groupon for a 4-wheel alignment. Most people would assume that means 'all four wheels get aligned'. When I initially showed up, I informed the owner that I'd installed a rear camber kit in my Tesla (the factory camber is very aggressive and eats tires). He went from whatever his default state was to what I would describe as 'fairly irritated'. I think he's used to a standard routine and business model and when things go off-script, he doesn't handle that well... He presented the rear camber kit as this 'huge thing' that was going to seriously complicate the process. I asked why and he said 'because it's aftermarket'. I pointed to a BMW X5 and asked him if it had adjustable rear camber, to which he said, "Yes." So I asked what the difference was and he didn't have an answer. That's when his assistant stepped in to manage the situation. That guy has much better people skills. But for reasons I'll get to, I wouldn't trust him either... (I'm leaving the names out b/c it's irrelevant.) He explained that a normal alignment would take an hour and that this 'complication' would add another hour. I said, "Fine." He said it would be a $50 surcharge. I said, "Fine." He said I needed to reschedule. So we did... A week later, I showed up first thing in the morning. The tech drove the car around and then put it on the rack. He put the sensor pods onto the wheels and booted up the machine (due for calibration in 2025). He went straight to work and started with the rear. He got the alignment bang-on perfect. Then he went to the front of the car, barely touched a thing and, pretty much, that was it. Prior to him wrapping up, the assistant manager came over and said that the tech would be wrapping up soon. I looked at my watch and said that we weren't even an hour in. He said, "Yeah. It normally takes about 30 minutes for an alignment." At that point, I didn't say anything (he was either lying then or he was lying a week before). The tech basically adjusted the toe in the front wheels but managed to throw the camber even more out of spec (it's a balancing act) and I feel like he was under pressure. The assistant manager came over with the calibration report and showed it to me (hit me up, if you want a copy). I looked at it and asked if that was good. He was like 'pretty much'. (Basically, I just wanted to see how far this guy would go.) Went into the office to pay the $50 surcharge and noted that 'Hey. We even got this done in less than an hour' Neither the owner or his assistant had much to say... Here's what I can figure: They told their tech to not spend more than an hour on the car. Additionally, the majority of 'four-wheel alignments' involve the front wheels getting adjusted (caster, camber, toe) with some tweaks to the rear (most only have eccentric bolts for adjustment). What I got was the 'front-wheel alignment' done to the rear, the 'rear-wheel alignment' done to the front... and I paid 2x for it. I'd say it borders on a complaint to the BAR. And I'm thinking, as I type this, that I'm going to submit one... Final note: their tech actually knows what he's doing. That guy deserves to be working in a much better shop. So I hope he ends up well. As for the other two, they're not too bright. And I wouldn't trust either of them to put air in my tires. Good luck. read more

I recently utilized your services for brake maintenance on a company vehicle. In addition to the brake service, a comprehensive inspection of the truck was conducted, identifying several non-urgent issues along with appropriate recommendations. I particularly appreciated that there was no pressure for an upsell. The overall experience was highly satisfactory, leading me to consider entrusting your establishment with the maintenance of our entire fleet. Among the various service providers in this area, your shop distinguishes itself as exceptional. read more

Mac's Auto Care - Front of shop its at the end of driveway. On left - Auto Repair Near Me - Costa Mesa, California

great customer service always good environment great people been a customer for 5 + years and the quality of the work has always been on point . read more

Fri, Feb. 28, 2025, 415 pm. I pulled in in front of the bay to see Larry working under a car. I chit-chatted with him a bit. His mechanic called out sick. One-man show today... The waiting room had two persons sitting inside so I opted to wait in my car. I'll have to move once he's ready to road-test the car he's working on. Good thing I planned on arriving early as he got the car on the rack on time after the woman in the white Benz took her time blocking the entrance to the bay. 5:30p, the lift is lowered and off for a test drive... He was back in five minutes and got me checked out fast. Larry is an honest businessman, God bless him. He was a man of his word when I called and booked an appointment weeks ago. A word of advice, book your appointment a month in advance. Or at least for me, I was looking for end of the week appointment. We found one three weeks out. Maybe for local customers it's easier to come by during the week but not for me as I live in Los Angeles. I am a loyal customer of Macs of over five years. I have never found a better deal for a four wheel alignment. read more

Ordered a wheel alignment through Groupon and had it done at the end of October. Within 2 months, I replaced my tires and had another alignment done at a different shop. That provider found loose hardware and missing clips, and said the prior alignment was not set to Tesla specs, just general alignment settings, and it was done poorly. If you want a generic alignment and dont' care about your car, this place might be fine. If you want a Tesla alignment done correctly and checked for fundamental service issues, I would not choose this shop again. Staff felt inexperienced and did not take the job seriously. read more

amazing work did great job on my Mercedes! Definitely recommend and Zeke was amazing!

Great experience at Mac's Auto Care! They replaced the spark plugs and ignition coils on my Mercedes C300, and my car is running great again. Friendly, honest, and professional service with fair pricing. I highly recommend them! read more

Great discount through Groupon for 4-Wheel Alignment with 12-month warranty. You get courteous, knowledgeable, and friendly customer from Larry. This is the second year that I have both of my vehicles done with 4-wheel alignment at Mac's Auto Care. Very reliable and great work perform by Adrian! Highly recommend! read more

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If you need service done at Honest prices and competitive prices, please come see Mac Auto care. Came in first time for an oil change advised me I needed an air filter and that's it Was really surprised because in most shops they have a long list ... Please support this local business read more

Mac's Auto Care - They service everything - Auto Repair Near Me - Costa Mesa, California

I came across this business through Groupon. It's a really good deal and very happy about it. I came here for wheel alignment after my new tires getting mounted and balanced. It's a pretty small area amidst other auto shops with tight parking structure (closed to none?). They seemed very busy so it is highly suggested to make an appointment. Staffs were pleasant. Once he started working on my car, it was a jiffy. It took about 45mins and their machines pretty neat. No scratches on my wheels. I was very satisfied with their quality of work. I highly recommend Mac's Auto Care for your wheel alignment needs. read more

Called ahead and made an appointment for an alignment. I walked to Mitsuwa down the street and waited. The owner is very low key and chill. They will honor the price of a coupon if you show it to them and tell them about it ahead of time. I would return if I hit a man hole or fly over a bump again. read more

Mac's Auto Care - All smiles - Auto Repair Near Me - Costa Mesa, California

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I was there for wheel alignment. All done within an hour . Make sure you book appointment ahead of time. It's cost efficient and the folks there are good. Ps - see if there are any Groupon vouchers for alignments . read more

I came in to get an alignment with a Groupon deal. They finished within 40 mins. Larry at the front desk is always helpful and makes sure everything goes smoothly. Got a call as soon as my car was done and it's driving perfectly. read more

I went here for a four wheel alignment due to the good reviews. However, I was surprised to find that after their first alignment attempt, my steering wheel was crooked. No big deal, it happens, so I went back for a readjustment. No apology, no acknowledgement, or explanation from the owner, I had to ask to be "squeezed in" to their schedule to get my car serviced again. This time, the steering wheel was straight, but my car still went right. Second opinions from other mechanics told me my suspension is fine. I rotated tires as suggested and the problem still persisted. I called Larry for a refund twice (I bought a groupon, but I paid extra on site for their warranty). Each time I would ask for updates on the refund, he would say he'll "figure it out", but it's been almost 1.5 weeks and I still have not been refunded. I'm not one to leave reviews like this because I know how important reviews are to small businesses. I try to sort it out with the owner first. I wasn't asking for much, I just wanted my car aligned, which they failed to do, then I asked for my money back - which they still failed to do after follow ups on my end. I just wanted the basics, and they couldn't even deliver on that. I will be taking my business elsewhere. read more

Great and friendly service. My car needed an alignment as it was pulling a little to the right. When I called they were all booked so had to book a few weeks later which was fine. As others noted, very quick and easy process. I dropped the car off and walked to the market across the street and it was done within 45 minutes. When picking up the car they gave a spec sheet of what they changed to the suspension. Check to see if they have any promos on Groupon. read more

Mac's Auto Care - Outside - Auto Repair Near Me - Costa Mesa, California

I took my car to Mac's Auto - i needed a wheel alignment after getting quoted an arm and a leg by the dealership. I found a Groupon deal and decided to give them a try -- and I'm so glad I did! The service was fast, the owner was incredibly accommodating, and most importantly, they were honest about what my car needed. No upselling, no pressure -- just quality work at a fair price. Highly recommend this place if you want great service without the dealership markup! read more

Showed up for my appointment and was told I changed it--when I didn't. No notice, no accountability, just excuses and made up some random date that they claimed I changed my appointment to, and that date i'm not even available for. Very unprofessional. I wish zero star was an option, AND also they'll say they are fully booked for the day when there was not even a car in their shop. Please dont waste your time with these clowns read more

Mac's service was efficient and On time to get me going again. Small but clean office /Waiting room they got me in on time and out very quickly Gotta say My ride is SO much smoother now I have NO trouble recommending Mac's to anyone read more

This review is overdue I wanted to share many thanks to this shop for their customer service and the way they remedied a personal matter that was handled seamlessly. THANK YOU Aaron and Jorge for the accommodations and kindness toward me. I first learned about this shop last year from their great Groupon offer. I came in for an alignment; ended up needing to return because it still felt off and both times my car was checked/corrected without issue. I definitely recommend and will be returning as needed. read more

Following replacement of all the wheel-structs on wife's Lexus, this visit was for a 4-wheel alignment. When the tech called to say he'd be a little late, the owner, Larry, placed the car on the rack and did the job himself. No time lost, I left a happy camper. Again. . . read more

I took my car in for an alignment at Mac's Auto Care Shop in Costa Mesa and received terrific service from Larry and Miguel. Friendly, professional and efficient - I was out of there in 30 minutes. I will definitely use Mac's for future servicing and highly recommend them to others. read more

Contacted Jose at Mac's auto care from a referral and was able to get my vehicle fixed same day. My bumper was nearly hanging, partially dragging and Jose fixed it so quick. I dropped off my car around lunch time and got a call shortly after from Jose letting me know my car was ready. I would recommend Mac's auto care to family and friends in a heartbeat! read more

Macs Auto Care is the auto repair shop I have been using for some time now. I have always been treated fairly and they always have my car ready the same day. They have performed numerous repairs for my Honda, including replacing my Radiator, installation of all struts, wheel alignment, etc. Larry has been fair. I've never had to take my car back for any faulty work I highly recommend this repair shop for all your service needs!!! read more

Picked my car up tonight after needing air suspension repair. These guys are sincerely the absolute best at what they're hey do!! If you're looking for a very knowledgeable, HONEST and extremely competitively priced. Need work go to Macs, I assure you that you'll be writing a review just like this one!!! read more

Edgar is a solid guy! Helped me out with such a positive attitude !! I am definitely going to be coming back here again.

Tesla owners, please be aware! After reviewing so many decent reviews, I purchased a groupon deal. However, when I was there for my appointment, they told me my Model Y is an exotic vehicle and charged me an additional $100 for 4 wheel alignment. Service is fast and decent though, but I was upset with this experience. read more

Mac's Auto Care - Auto Repair Near Me - Costa Mesa, California

I've taken my cars to Mac's auto care for many years. I still thank the person who referred me. Reliable & prices have always been reasonable. You won't be disappointed read more

I've been coming here for alignments for the past 8 years. Larry and his team have never disappointed. Service has always been fast, friendly and professional. Pricing is very fair. I highly recommend this business. A++ read more

I wasted my time (1 1/2 hours) at Mac's Auto Care getting an alignment for my vehicle. Do NOT come here for an alignment, or send any of your friends/family members to this shop. They will try to take advantage of you or anyone unknowing. The shop tried to do the typical "Oh, this is bad, so you need to buy this to fix it." After dropping off my vehicle, I waited an hour before they tried claiming that because my tires were slightly worn, they could not do an alignment on the vehicle. Thus, they recommended purchasing new tires through them. Please do not interpret this as me being ignorant that my tires were worn and that the shop is right. They are taking advantage of people who do not know that you can still get an alignment despite your tires being worn. They can be completely bald, and you can still get a good alignment. My tires have a depth of 6/32, which are still new. Afterward, they tried shilling me on new tires with an overpriced quote. I am very aware of shady business practices in the automotive industry, so I do not care as much since I am not naive. Their attempt at lying straight to my face is seemingly common practice with budget/cheap shops. I am more so concerned about the innocent person that does not know, such as an innocent mom/grandma/etc, since they put trust into the shops that they visit as they should. read more

Avoid!!! Did alignment there after I put on 4 brand new tire. I thought I had a great deal because the alignment is cheap. However, after 6k mileage, my brand new Bridgestone tires are gone on the side. It was ridiculous, Costco tire center was surprised by this and said whoever did your alignment was horrible. Costco will not give any warranty if your alignment is off and left the tire like this. I have to pay 650 dollars more for 2 new tires and 150 dollars for alignment. That didn't include the tow truck that towed my car. Btw, I took my car to auto shop and the mechanic checked on my suspension and said there was no problem of suspension just alignment. AVOID!!! read more

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Alignment job on Mazda not satisfactory,NO guarantee ! paid for through Groupon. Shop claims the order through groupon does not include a guarantee. There was no such mention of that when I ordered the service. read more

I have been going here for over a year now and I feel the service has gotten worse and worse. For reference I am new to the OC and currently a college student and not too familiar with anyone or the area, I saw that this place does free diagnostics which was great I thought the establishment was a genuine company and not just trying to scam people, over the year I just feel like the quality and service has gone down. The manager Larry has become less and less communicative and also responsive. For instance I took my car in for a diagnostic, Larry let me know her call me when they find out what's wrong. 2 hours past and still no call so I walk back over to the shop to find the workers just sitting down and my car hood up. I ask if they are still working on it they said yeah, I go in and first thing Larry says is "oh yeah we had to order a part" which I was blindsided by because I never received a call regarding what the diagnosis is so for him to just order the part without communicating was shocking. It was my understanding they were still doing the diagnosis so I went and sat back down, 30 minutes later I get a call that my car is ready and the total is 200 something dollars which again I was shocked by because when were you going to call me to give me a quote that that was even the price. I never said to him go ahead and do it or that price is fine go ahead, so I was completely in awe that that was the service I was getting. I paid it and when I got my receipt the total was 10 extra dollars then what was on the invoice which also was not communicated and although that may have been tax it's still courteous to tell your costumer that. Anywho I'm overall just very disappointed in the quality of the work and service here now. Unfortunately I don't know many people so don't really know another mechanic to go to who's honest and fair. Just thought I shared read more

My overall experience was great! I had a Groupon deal for a wheel alignment. My appointment was at 3 and I got there at 2:40. I was greeted by the owner who let me know John would check me in. I waited in the office that had 6 chairs, a mini fridge for complimentary drinks and a tv to watch the view. It took them 40 mins for the service. It was done quickly and I had no problem. I will be back again! read more

Overall satisfied with the $50 Groupon/internet price alignments. Did have some steering rack work done on my older Mercedes years back, and would probably recommend going to a specialty shop for such work. read more

They're great all around normally don't get warranty but did on my alignment and they do t make you feel bad for using it and were quick with the repair and I appreciate that very much hard to find good places these days but this is the exception I recommend them for any car repair read more

Had the check engine light come up on my 04 Toyota Matrix. Aaron and Larry did a great job of diagnosing the issue. We had to change out the O2 sensor and while we were at it we fixed a oil leak we had. Mac's Auto Care fixed the issues we had and informed us of any other maintenance we would require. Cost was affordable compared to other dealer. Time in and out was within 24 hours. Aaron did a exceptional job of keeping us informed of our repairs. Been going to Mac's Auto Care for the last four years, a referral from a friend. Pleasure to do business with, will come again. read more

Writing an updated review just to say THANK YOU again to everyone at Mac's. Every single person there is kind and helpful; and every single time I interact with them, its a superb experience. Mac's has been my go-to for everything from oil changes to tire rotations for years, and every experience is a reminder why there's no reason to go anywhere else. Great pricing, honest people, excellent service! A+ to Aaron today and yesterday, im grateful for you all! read more

Came in with a new front hood latch and needed it swapped in for the busted one. Hood was stuck shut. These guys turned it around in under an hour for 1/3 what Pep Boys & AutoZone quoted me. Very pleasant people and the shop had a comfortable area to sit while I waited. read more

Bought a Groupon latter part of last week and had an appoint for within a few days. Aaron was great. Very knowledgeable on cars and the best parts. Not like how some shops want to over charge just because. Scheduled a future appt for more services. Nice cool lounge area for waiting. Drinks available. At Mac's, they give you a printout from your service and explain what happened during your service and future recommendations as well. I am very pleased with my service today. I don't understand why ppl would give them less than 5 stars. read more