I came in on Wednesday, 4 March because I had a check engine light on. Mason was behind the counter. He helped me out and printed out the test results. I was very happy with the service and the professionalism displayed by the employee. read more

Asshole didn't help us. The customer experience manager did his best to get us out of the store without helping, he had his headphones in. He scammed us by giving is the wrong battery and charged us a recycle fee without us giving our old battery. Fuck this autozone. read more

My low oil light went on in my car and I knew it was urgent to purchase oil to prevent engine damage. I stopped at Auto Zone and Bill O sold me oil and a funnel. He even showed me where to add the oil as I had never added oil to this car previously (only getting oil changes). He was a total class act and I appreciated his training. Great experience! read more

Always nice, always helpful, always have what I need... and as a female this is very nice. Yes, go here.. call first if you want, but they are great. Thank you! read more

Just leaving this location now. Dylan was amazing! He checked my battery, made suggestions and even replaced the battery - all with a smile.

If I can leave 0 stars I would. Pretty sure he is the only oldest person there with grey white hair that works there. Long story short locked my self out my car. Tired of paying locksmiths 300+ just to open my door. I tried asking if they had a an air wedge or any tool to help me get inside my car. He just profiled me and told me they don't have anything to steal cars. Like dude you could been way more careful on what your telling a regular customer this autozone is like my neighbor and very convenient for me to come. They just lost a customer. Im looking forward to talk to the owner or corporate on this guy I'm fully mexican myself coming from a different country legally I have enough to worry about other then this sh*t and the country crisis. read more

Thank you Carolynn and Jason! My son and I couldn't figure out how to change windshield wiper blades. I called, Carolyn said come in they could help. Jason came out and changed out the blades easily! We had even bought the blades on Amazon!! Thank you so much. Much needed during these rainy days. read more

My car battery died- though I was able to get a jump enough to get it started Only had an hour lunch break and was able to run up to AutoZone where Alex, who is studying to become an electrician, installed my battery for me, as I was obviously in a rush and unfortunately, did not have my tool set with me. Alex was awesome, friendly, professional, and efficient. Cannot recommend this auto enough! read more

I went in tonight because two emojis came on my dashboard and my new bestie Bob went above and beyond to help me figure out why my check engine light came on. Not only did he help me fix the issue but he also gave me incredible advice. Thank you so much Bob for all your help today! I hope your pillow is always cold at night. read more

decent selection and decent prices but the employees are not so great. three of them just stood there talking to each other. the older larger balding man, who i'm assuming wanted to be manager, ran his mouth the entire time we were in the store. never came up for air. there plenty of other auto stores around us with less exhausting conversations to overhear. read more

I personally like this place and the people there...always helpful.ive been going here since I moved here a few years ago...prices are good. quality is good too.. If u need parts or advice, this is your place... I go for all of my cars' stuff.close to home. read more

My car didn't start so a friend jumped it and I took my car here to replace the battery. I've never had a dead car battery before. Anthony M. was especially helpful and I appreciated that he wore a mask and wore it properly. He tested my battery and it came up as low so we decided to replace it. He was very helpful and nice. I liked all the covid precautions they took as well. The store manager was nice and explained to me why the battery was so expensive, because of my car's computer system. He did not wear his mask properly which made me feel uncomfortable. The entire process was 25 minutes. I would return here in the future. read more

AutoZone Auto Parts - Auto Parts & Supplies Near Me - Citrus Heights, California

The customer service is so amazing at this store. Joshua B. Went way above and beyond to help me with my son's car battery. He was super kind and polite the entire time. I highly recommend this location!!! Everyone else I've dealt with here has been awesome as well. read more

The manager helped me look for a part after he realized it was hard to get. He did not want to let me order it. I asked him again a second time can you order the far for me he again said no and I left your business establishment read more

Came into the store to rent a tool from them instead of buying something for just one time. They offer a wide variety of items to rent even have a placemat showing items available. You do pay full price for the item just in case you decide to keep it but if returned get a full refund when you return in same condition. No other auto parts store does that that I know of. Will come back to this location to purchase our items very helpful staff. No attitude when a women comes in not really knowing what the part is or why I was asked to get this part. Just don't ask specifics. The guy was a big help and even told me some helpful hints for install. read more

Terry Miller helped me today with rotors and brake pads. He carried the heavy rotors out to my vehicle for me. This has been my favorite Auto Zone for about 20 years now, but today was even better than the usual great service. read more

Terry ( Manager) is the guy I was praying for . He was able to sell me a bulb that I needed . My back passengers rear break light was out. He knew exactly what bulb was the right fit for my vehicle and very knowledgeable. I was driving near and was sad because I didn't know how to install a light bulb so Terry took great care of me. He was very empathetic, knowledgeable, and just kind. We need more people like Terry in this world. Thank you AutoZone for hiring such incredible people! read more

My car battery died and since it was a Sunday I couldn't even get a hold of my roadside assistance and had to get a jump start from a friend. I got to AutoZone on Sunrise and they hooked me up with a new battery installed super quickly even though it was 105F outside. The store manager himself took care of me too! Highly recommend this location! read more

I've been here three times for parts and every time the sales advisors have helped me and given me the best price. Even helped me with teaching me how to install the parts. Today I went in for new headlamps because mine had blown. Kia was going to charge me almost $400 to replace them and the dust cover. I bought the bulbs and Jacob came out and installed them for me. He explained how to do it in Case they blew again. I was incredibly appreciative that Jacob put them in for me , with a pleasant and friendly customer service approach. I am sincerely appreciative to Jacob for putting these in for me, and saving me close to $400. Thank you autozone. And a sincere thanks to Jacob. You've earned a customer for life ! read more

Sterling whom answered the phone and called me an "asshole" entirely unprofessional and illegal. All I was asking was for a bulb part number since I have several after having the car so many years I purchased many two packs when one needed to be replaced sadly from Auto Zone. I won't be spending any more money there ever after the rude service by a minimum wage jerk who shouldn't be working at a parts store whose knows nothing about cars even when the computer in front of your face tells you everything you need to know. How ignorant can you be. To be continued in full detail when I have more time and am not busy.... read more

AutoZone Auto Parts - Auto Parts & Supplies Near Me - Citrus Heights, California

This auto part store provides really great customer service. I needed new windshield wipers but have no idea how to figure out what size or type is needed or how to put them on. I went in yesterday and John the rep at AutoZone was so professional and helpful. He helped me pick out a set of windshield wipers that fit my car and he even put them on my car for me. I greatly appreciate his kind and professional service. I would recommend and plan to go shop at AutoZone again when I need something for my car. read more

I came out to this store to get my headlight fixed and the guy working refused to help me he wanted me to spend more money on something I didn't need to. I don't recommend this store to anyone. I am very disappointed in this auto zone and I won't ever be back. Bad customer service for sure read more

This past weekend I went to this autozone location to get windshield wipers for my daughter's car. It wasn't raining so I didn't worry about putting them on right then. Today I realized we still hadn't done it and of course it's going to rain and she had somewhere to go. I opened the package and read the directions and instantly got intimidated lol. I called autozone and Jake answered and said just bring the car up he'd be happy to put them on. I did, and he put them on so easily I was nearly embarrassed for having to get help! More than embarrassed I was grateful for his help. Now I can feel better about my teenager driving in the rain today! Thanks Jake!!! read more

Had the BEST customer service from Jacqueline (sorry if I misspelled your name!) today. My dad usually replaces my windshield wiper blades, but due to COVID-19 he's quarantining and I desperately needed the blades replaced. She quickly found exactly what I needed, taught me how to install my wiper blades, and had the most amazing positive attitude. I'm completely lost when it comes to cars, and she made it an absolute breeze. 10/10 will be back again! read more

This review is as much about the manager on duty on Sunday morning as it does about the store. I came into the store to get my battery checked, and if need be, replace my battery. The manager himself checked my battery. Not only that, but he did everything possible to get a match for my car, which is an odd battery configuration. Then he shocked me when he went out to my car, took out the old battery and replaced it with the new battery. What?! I've never had service like that before. This man, the manager on duty on Sunday morning, needs to be a regional trainer on excellency in customer service. From this point forward, this particular AutoZone will be my go to auto store. read more

Always get great service at this location, but special shout-out to Sam, who went the extra mile tonight, who perceived that the issue I was having actually boiled down to operator error- but had the decorum to not come out and say it as such. She is knowledgeable, determined, and friendly. read more

Great people work here! Customer service at it's best! Stopped in for battery/alternator issues and was immediately helped. HUGE shout out to the store manager, Terry, who helped me figure out the issue and solution (and saved me money). He not only helped me find the part I needed (which wasn't what I thought it was), he grabbed his tools and helped me put it on in the parking lot. I highly recommend this location!! read more

I stopped by here on a whim on my way home to try and return a power steering pump that I had bought online. The day before I had tried to return it over at the Stanford Ranch location but the computers kept freezing. Luckily, Jeanna knew just what to do and solved my problem in an instant. I was in and out with my refund in minutes. Thanks for the great service! read more

The temperature in my van spiked, and I saw that it was a cracked thermostat housing. It was 8:30 pm and I would not be able to make it home, so I started calling the nearest auto parts stores. This one had the part I needed, hours until 10 pm and was only 2.5 miles away. When I pulled in, Victor hooked me up with the part and loaned me all the tools I needed to fix it. While I was working on the repair in the parking lot, he came out several times to check on my progress and if I needed anything. I replaced the housing and thermostat and filled and burped the cooling system in about 30 mins. Saved me in a very tough situation and I am very grateful. Friendly, helpful, competent. Highest praise from me. read more

So I bought a battery for my Honda and then 3 days after I bought it the car completely broke down and is basically junk so I go in without the battery one day and all the employees are all telling me I can bring it in and return it. Then I go in today and all of a sudden they won't do it. And the girl there was kinda giving attitude very unprofessional. read more

Such a friendly,helpful staff. I bought a set of expensive headlights , and a set of taillights. Unfortunately, I could not get my taillight casing off. However, Gina was so helpful, and she knew exactly how to assist me. She was fast too! The guy who rang me up charged me for two sets of headlight bulbs , but I only wanted and received one set I returned today, and explained their error, and a refund was given very quickly. This is my parts store forever. Thanks so much! read more

I have an old Nissan Altima I was gifted that I'm trying to get up and running so I can sell... I told the guy behind the counter the make and model of the car because I need a new battery and immediately the person behind him who I can only assume is either an owner, manager or supervisor whispered a douchebag comment regarding my car to the man assisting me which made the guy nervously chuckle and look at me hoping I didn't hear! Unfortunately the Covid glass prevented me from hearing exactly what he said but I'm pretty sure it's nothing tough guy would say to my face! I'm only giving 2 stars because the guy assisting me was cool as hell! read more

My go-to spot for my vehicle. The management and staff here are incredibly helpful, knowledgeable and professional. They helped me with determining what was wrong with my battery and were kind enough to jump start me as well. I highly recommend this location. read more

I want to share my amazing experience today was having a rotten day walk in to this store check to see if they can check and see if my battery was any good and young lady Sam went above and beyond the extra mile she checked my battery no good she replaced my battery and I she activated my new fob I bought from the store I left there very grateful and blessed thanks to miss sam read more

One of the most helpful autozone I've gone to. I drive past other auto part stores to come here. Employee turn over seems to be a frequent thing only because the faces always seem to change. read more

This store has terrible customer service they have a cash register which I stood at to purchase something nobody acknowledged me then they continued to look parts up for people without letting me purchase so i left. I guess they have enough money and don't want mine I will go elsewhere. read more

My wife's car needed a new battery, and Mike was incredibly helpful. He explained all of our options, was professional and efficient, and even did the battery replacement for us! Definitely going back the next time we need anything. read more

I always dread having to fix things on my car. For example: headlamps when they burn out, they are so simple to replace and yet what a pain in the rear! However I went to AutoZone and Jacob C. helped me immensely. I could not have changed my own headlights so easily if it wasn't for his help. I'm so glad that there's an AutoZone so close to my house so I never have to be afraid of these little challenges! read more

I just want to start this review by saying no one I spoke to was rude or disrespectful to me but I was NOT happy with the false information I was being told. I started by calling ahead to make sure they had my battery in stock. They told me they had a lower end one and a higher end one both in stock. I arrive at the store a few hours later and was told that I was told incorrect information about one of the batteries. They actually only carried one type in 2 different sizes for my car both same price. Okay no big deal I proceed to figure out which one I need to get. I say my starter battery is under my hood .... I then get told no I'm wrong it's either under my backseat or trunk and I'd need to locate the battery and bring it in so I can figure out which one I need. I then say again no my battery is under my hood. They again tell me no that's your aux battery not your starter battery. I get a little flustered and go outside and I take off my battery cover from UNDER MY HOOD and go back inside and ask the gentleman who said where it was to confirm that I am incorrect. He then says oh well I guess your battery is under your hood which honestly frustrates me. If I didn't know any better and took what they repeatedly told me and took apart my back seat and trunk only to not find my starter battery that would have been so much time in this heat wasted because for whatever reason when I said it was under the hood in their eyes I was incorrect. Plus no apology for doubting me or proving me false info .... So anyways we go back inside after seeing and looking at my starter battery. The gentleman gets me a battery from the back and puts it on he counter. I could tell right away that battery was a lot longer than my current battery. I ask him if he's sure that's it because it really doesn't look like it will fit. He then tells me yes this is it but I felt again I wasn't being listened to so I asked if we could go back outside and compare. He was nice and agreed to go then he said okay yes that my battery was smaller. We finally narrow it down to 1 battery ..... when I called originally they said if nothing was in the way of the battery they would install it. Well my battery was in the clear but he said they can't Install it because Mercedes requires a special computer or tool to do the battery.... which i don't have. So I'm Pretty upset at this point so I just say forget and finally end up dealing with Mercedes directly Who told me no there's no special tool, there's no computer. You just install any battery you buy like ANY OTHER car. NOTHING SPECIAL REQUIRED. if I didn't go with my instincts I would have invested quite some time hunting for a battery that wouldn't have been found and/or sent home with a battery way to big. I wasted so much time and extra money at the dealer. I wish the employees here wouldn't just assume a customer doesn't know their own car and would be more willing to listen Instead of providing incorrect information. read more

Terrible logic with these people. I go in to buy a new battery and have it replaced because I dont have the tools or knowledge of how replace it. They told me that I could buy a battery but they can't help me replace it, because they dont have enough people working (they had 2 employees working) and its 8pm (they close at 10pm). He told me I could buy a battery today, he can jump my car to get me home and if I come back tomorrow they can help me replace it. It blows my mind that one out of the 2 employees working with 2 hours until closing couldn't help me replace my battery. Nor did he have the common sense or logic to understand when I explained to him that I would not be able to make it back to store once I got home because my battery is dead and no one is there to jump my car. Absolute waste of my time, and with zero effort or willingness to help for the employees which is the whole reason why they are there and get paid to do a service. Will never go back again. read more