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    Macy's

    2.6 (239 reviews)
    Closed 11:00 am - 8:00 pm

    Macy's Photos

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    Reviews With Photos

    Elisa G.

    Definitely not the Macy's that I remember, but it's fine for quick shopping for Valentine's Day! I found some cute hat and purses. It's very reasonably priced and they have a sale for 39.99 and under for men's fragrances.

    Candace D.

    I love me some MACY'S!!! We shopped ..we left with matching hoodies...Unfortunately they were closing so we only spend about 45 minutes there..(good thing ..I could have done some damage in there..lol) Everyone was super friendly ..beautiful store (one of my favorites) Lots of selection and they went in back to get us the right size...a little pricy ..but it's Macys

    Thank you
    Linda H.

    Macy's has really good merchandise. The people are friendly at this location. I really enjoy coming here. Linda

    Pillow
    John S.

    Found a pillow that I liked on Sunday, didn't make the purchase online, went to pick it up on Tuesday morning and the price was coming up $150 more. The manager came down and gave me the same price I saw online. Great service highly appreciated.

    Example of CURRENT promotion; not excluding in-store purchase

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    8 years ago

    Shawna in cosmetics was the bomb ! So helpful and sweet. Thank you for helping me and my mom today!

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    6 years ago

    i bought panties and bra"s couldnt pick them up i paid for everything . will i beable to get them when viras is over .

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    8 years ago

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    11 years ago

    Macy's no longer has customer service. Too many issues to list. I cut up my credit card and will no longer give them my business.

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    10 years ago

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    10 years ago

    I was very disappointed that the jeans I saw online said they were in stock on the website however were not available when I went in.

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    Page 6 of 6

    Ask the Community - Macy's

    Store hours at weekend?

    They really vary depending on the state you are visiting

    Do they offer tailoring at this location?

    They do not. They said South Coast Plaza is the nearest location that does.

    Don’t See Your Question? Ask Away!

    Review Highlights - Macy's

    Sales associate Linda, from men's shoes, went out of her way to help me find what I needed in men's clothes.

    Mentioned in 5 reviews

    Read more highlights

    Madewell

    Madewell

    3.8
    (22 reviews)
    0.1 mi
    $$

    I feel like clothing retailers are usually reviewed negatively about their products, a shopper's…read moreunfavorable experience, or negative customer service and not enough is said about exceptional customer service - so here's one :). I am not a regular shopper of Madewell but recently bought an item online because I saw it in-person at the store. It didn't work out so I went to Madewell MV and was assisted by Jaidyn M. Hopefully this is the correct young lady because I didn't catch her name at the time but found this name on my emailed receipt. Jaidyn was extremely warm and patient and helped me complete the return. I know we've all been there when making a return at any retailer only to feel like we're bothering them or taking away from their daily revenue goal, which we are lol, but Jaidyn didn't make me feel that way at all. Her pleasant demeaner and quick assistance was greatly appreciated last month (mid-October). Thanks so much, Jaidyn! It's because of you I have started to shop here more often. Keep up good work!

    The managers here have got to be the most rude in all the store. The way management runs has worst…read morecustomer service. Not helpful finding jeans and sizes. I am always a size 12, lady was telling me it will be too big and get smaller size I'm a size 6 and I told her that's not true it will be too small. She changed fhe sizes and it was too small and had to return get my normal size. The way they go about customer service is aweful. Love the jeans just inot how I'm treated.

    Photos
    Madewell
    Madewell
    Madewell

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    The Shops at Mission Viejo

    The Shops at Mission Viejo

    3.6
    (368 reviews)
    0.1 mi
    $$

    There have been a lot of changes to this mall over the years. The things that have stayed the same…read moreare the LEGO store, Macy's (knock on wood), Bath and Body Works, Sephora, and Paradise Bakery & Cafe. The mall typically isn't busy. To me, it looks like the food court and restaurants are what attract the most people. Paradise Bakery & Cafe consistently has the longest line at the food court. I am not surprised because there is something special about it. I love their mini cinnamon roll and my husband is a fan of their peanut butter cookie. In terms of value, The Shops at Mission Viejo has stores at different price points. You can splash out at Nordstrom or economize at Uniqlo. The mall's address is 555 The Shops at Mission Viejo, Mission Viejo, CA 92691

    Reading my previous review, the first thing that comes to mind is "wow, what happened?!" How did I…read morepossibly describe this mall as a "gem of a shopping center?" A more accurate description would be "the-mall-that-accepts-anyone-as-a-tenant." I'm pretty sure the beauty supply store is a front for a money laundering operation (they are never, ever open), most of the other stores don't stay open until 8pm (and I'm not talking about just the watch/jewelry stores), and there are just a handful of random, funky places in here. All that aside - I don't really come here to "shop" - but it's a great place to mall walk. It's here that I learned mall walking was a real thing. Weekday mornings, you'll see a fair amount of retirees walking the mall, many before it opens. Not going to lie: my husband and I have turned into evening mall walkers. So, thanks, Mission Viejo for giving us a place to walk.. but not necessarily shop. I really think the leasing department needs to look at what would do well with the community, not just be desperate and sign anyone. Look at how other centers are thriving. 2026: 52/100

    Photos
    The Shops at Mission Viejo
    The Shops at Mission Viejo
    The Shops at Mission Viejo

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    Uniqlo

    Uniqlo

    3.6
    (5 reviews)
    0.1 mi

    I've always loved Uniqlo whenever I travel to Japan and I'm so happy we have one locally now. The…read morestaff are very friendly and willing to help. The clothes are basic essentials at affordable prices and the material is really nice. I like how you can just put everything on the check out machine and it will self calculate the price. Be sure to sign up for Uniqlo membership for discounts!

    My love hate relationship with Uniqlo continues.....even for a store in MV Mall where the…read moremerchandising are done beautifully and very organized. This is mainly due to never finding the sizes I want in-store or online. It isn't caused by me needing to wear obscure sizes. Quite the opposite and that's the problem. I might find something I like but the items are sold out in my size or unavailable regardless of whether it's full-priced or on sale. I hate even looking through their stores or bother purchasing anything online. It's just disappointing. All the colors or items I want are never available! For instance,I didn't think wanting a shirt in size medium was too much to ask for. Their return process is not at all helpful for the consumers either. So I hesitate to buy anything. The app is clunky and not very user intuitive either. According to my mom, who is a petite woman weighing less than 75lbs and less than 5ft tall, it's the best store ever. She can find all the XXS, XS, and S items that most adults past the age of 8yo cannot fit in. And just with the fact that the sizing itself runs small to begin with already compounds the issues. It's really too bad because the actual textile itself and the designs are appealing and long lasting.

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    Entrance
    Entrance
    Essential clothing for less, opening soon !

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    Essential clothing for less, opening soon !

    Macy's - deptstores - Updated July 2026

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