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    Maestros On The River

    3.2 (5 reviews)
    Closed 12:00 pm - 7:00 PM

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    4 years ago

    Helpful 13
    Thanks 0
    Love this 11
    Oh no 0

    1 year ago

    Loved their burgers with the grilled onions and bacon add-ons. Currently closed for Straz renovations.

    Helpful 0
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    3 years ago

    Helpful 1
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    7 years ago

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    28
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    7 years ago

    Helpful 1
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    Potbelly

    Potbelly

    4.1
    (62 reviews)
    3.5 mi

    Man ew lol. Being in Tampa on a work trip i needed a quick bite while in the office. Within 20…read moreminutes Uber eats was delivery the item. I had a Mediterranean chicken sandwich, well let's say I ordered it because I could not eat it. The chicken was grey and I couldn't distinguish it from the artichoke. I was quickly creeped out and wondering what type of GMO was this on the bun. Give the in restaurant team credit, it was hot, included all listed ingredients. But the product quality is poor. Not even sure this was chicken. Yall dont pull up, unless you dont care lol

    I've been to this potbelly about 15-20 times over the past few years. My son loves the Mac and…read moreCheese. Today was by far the worst experience coming here in years. Overall I've been going to Potbelly since 2002 starting back in Chicago. See the attached picture and tell me if you think this is acceptable Mac and Cheese? Beyond it being runny, the noddles were not cooked. Don't serve this. I'd rather hear, sir it'll be another 20 minutes before the Mac and Cheese is ready. You think trying to serve this to a 3 year old is acceptable? I had the Italian which was fine so no complaints there. They try to make amends by offering a cookie and gave me a coupon for a free sandwich or salad. Like I said historically no major issues here beyond 1-2 times they forget the bottled water or applesauce for kids combo meal. I think maybe I'll stick to coming here on the weekdays.

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    Frankie’s Italian Deli

    Frankie’s Italian Deli

    4.1
    (316 reviews)
    7.6 mi
    $$

    worth the wait! amazing - i had a single chicken ceasar cutlet and we did the 2 slices and a drink…read moreand pasta with meatballs for the kiddos. i would definitely go here again next time we are in town. i was expecting a quiet counter deli but it was slammed and now i know why! with so many dessert options it was hard to choose but our daughter had a mango ice cream with toppings and our son had the tampa mix up. seating can be crowded you may have to wait for an indoor table. if i lived nearby i would do takeout but we ended up getting a seat before our food was ready.

    I've been a loyal customer of Frankie's Deli since they opened. I typically order the chicken salad…read moreor a sandwich, and I also place large catering orders for my customers because they genuinely enjoy the food. Unfortunately, after my most recent experience, I won't be returning. I stopped in around 3:00 p.m. and was happy to see it wasn't busy. I went to the deli counter, waited for someone to serve me, ordered my chicken salad, grabbed a soda and chips, and headed to the open register. As I walked up, the cashier called another customer over ahead of me. I waited while he spent several minutes deciding whether to pay cash or by card because of the 4% card fee. I continued standing there with my three items, to the point that I actually set them down and debated walking out. Then, instead of helping me, the cashier motioned for an entire family to come to the registereven though I had been standing there waiting before they arrived. After that, she waved over another customer, and I had to wait while a mother and her two teenagers decided which desserts they wanted. Again, I stood there patiently. When it was finally my turn, there was no greeting, no "thank you for waiting," nothing. The first thing I was asked was, "Do you have a pickup order?" I said no. She then motioned for my chicken salad container, saying she needed it. I placed it on the scale and set my other items on the counter. The cashier then asked, "Are you okay?" I simply shook my head because, honestly, I wasn't. Instead of recognizing why I was frustrated, she continued talking, making comments, and escalating the interaction rather than simply ringing me up. At that point, I asked, "Do you want to argue? Do you want me to go back and forth with you?" I then asked who the manager was. She pointed to a woman beside her, who identified herself as the owner. I asked if she could ring me up instead. Even then, the cashier continued making comments. It was only after she continued engaging me that my voice became louder in response. Rather than addressing the repeated comments from her employee or asking what had happened, the owner immediately said, "Do not raise your voice at my employee." That response was disappointing. There was no concern for the customer experience, no apology for repeatedly being skipped in line, and no attempt to resolve the situation. There was also no acknowledgment that the interaction had been escalated by the cashier's continued remarks before I ever raised my voice. The irony is that I have spent a significant amount of money catering from Frankie's Deli over the years because my customers love the food. Good food will bring people in once. Great customer service keeps them coming back. Sadly, this experience ended that relationship for me. There are plenty of places with great food, but respect and customer service matter just as much. One final thought: this is Florida not NY. Hospitality goes a long way. The aggressive, dismissive attitude I experienced isn't what I expect when supporting a local business. I won't be back.

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    3 foot chicken cutlet hero
    3 foot chicken cutlet hero
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    Pistachio ice cream
    The exterior of the building

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    The exterior of the building

    Maestros On The River - burgers - Updated July 2026

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