Arrived on time. Transparent pricing. Polite technician. Excellent work. Will use again.read more

I have two dogs and desperately needed my couch cleaned! Working with Tony to get a quote and onto…read morethe schedule was seamless. Hiro cam here yesterday and did an AMAZING job on the cleaning. He was also super respectful and sweet! Stanley Steemer cleaned my couch last time and did a less-than-stellar job. I had called Zerorez this time to give them a try and when the technician got here he gave me a price more than $100 higher than what the website said, and then argued with me about it. Needless to say, I sent him packing. Thank you SO much to Tony, Hiro, and the rest of the team! (I liked them so much they're coming back tomorrow to do some carpets for me!)

So let's get one thing straight up front: Dave can talk!!!…read more I like to talk to and share many of the same interests...but boy can that man talk. You know what else he can do really well....clean the heck out of your dirty filthy vents. I had 30 vents that had not been cleaned since god knows when but Dave came in setup his cleaning system and with several hours the house was clean and fresh. Don't believe me?? Look at the pic...it is friggin disgusting https://www.yelp.com/user_local_photos?select=uBcEFjqDFYXaJlOfeDemuw&userid=reuftDkg3oqnCVCcL7NKRQ

We found Dave via Yelp. He responded quickly and offered the best price for a couple basement rooms…read moreand the (extremely dirty) stairs leading down there. He was prompt, friendly, personable, and did outstanding work, including multiple passes on the stairs, which I feared would never look clean again. They look great. I would hire Dave again in a heartbeat and I recommend you do, too. He'll be the first call when our basement needs clean carpets again. Five stars.

Highly recommend Rhino Carpet Cleaning. I was really impressed from start to finish--quick…read moreresponse, great communication, on time, and extremely competitive pricing. Beyond that, they're just great people--helpful, pleasant, professional, and easy to work with. They did an excellent job on the carpets and made the whole process incredibly easy. Great service, great work, great value. I'll absolutely use Rhino Carpet Cleaning again.

Initially I selected Rino Carpet Cleaning because they had a fast response rate, and Aliread the…read morespecs I took time to document for the job. We scheduled an appt for the cleaning. I was pleased to see automated text messages confirmed the job and described what to expect. Rino does a great job of blending multiple communication modes seamlessly (Yelp, person's cell, automated text number). This is a rare skill that should not be underestimated. Unfortunate there was an emergency and I had to cancel the job in the middle of the night before the service (see my review on drywall lol). Then the emergency was taken care of sooner than expected, so I contacted Rino again. We rescheduled service for the following day. An arrival window was provided; they arrived promptly. Ali did a walkthrough and we showed him a couple of stains. They began the service. There was a team of two, Ali and Ivan. Ali performed the stain treatment (stains came out!) and Ivan the all-over carpet cleaning. Both were friendly and professional. I will certainly hire them again.

I'm sure they're fine for carpet cleaning but DO NOT TRUST HAMEED WITH YOUR ORIENTAL RUGS. I…read moretrusted them with my $8,000 antique Turkish rug, a 30-year family heirloom. Instead of cleaning it themselves, they secretly outsourced it to another company I had specifically avoided. For nearly two weeks, I had no idea where my rug even was. When I picked it up, no one mentioned any issues -- but at home, I unrolled it to find a large bald spot stripped of pile. The "before" photos they eventually provided showed normal wear, nothing close to the damage it has now. Worse than the damage was the dishonesty. My refund requests were ignored, and instead they pressured me to let them "fix" it by dyeing it darker. It took him DAYS to send me the before photos. They even called from multiple numbers trying to come to my house after I refused. This experience was unprofessional and shady. I trusted them with something valuable and sentimental, and that trust is gone. Don't make the same mistake I did.

I'm so upset. They've had my rug for three weeks and no one will answer the phone, return my call,…read morereturn my email. It's a $2000 rug. And I have no idea where it is or what is happened to it. DONT GO HERE

My first time working with this company, and they did a great job! Great communication from…read moreStephanie (Owner). Christoph and Aakim did amazing job! They did the vent cleaning and dryer vent cleaning at our home. Highly recommend! A+

AAA was able to get me on their schedule at the very last minute when another company was a…read moreno-show. The job was a requirement to close and once the other company no-showed I was panicked to find someone to fit in a four hour time window. AAA was communicative throughout the whole process, from the scheduler to the clean out crew. They are worth every penny and are professional in everything they do.

Dan did a fantastic job. Everyone at the company was straightforward and never pushy. I believe…read moreyou get what you pay for when it comes to carpet cleaning, and we got an exceptionally good job. Highly recommended!

i booked a carpet cleaning with this co. they sent a disabled man in a docs carpets truck.he left…read morewithout vac up the water and i had to spend 3 days doing it myself. this was my first time using a company as i thought carpet cleaners were gipsies and crooks. my cleaner named dave proved me right

Very professional and excellent service. Wouldn't hesitate to call again or recommend.read more

I was very pleased and impressed with the service from this company. Communication was great up…read morefront, original pricing quote was adhered to, showed up on time, did a great job explaining what the process was going to entail and set realistic expectations around problem areas. Carpet looks great. Would recommend to anyone!

Robert picked up my call right away and gave me a price over the phone and troubleshooted the…read morelocation and set up with me and he was prepared, made it easy and fast got my carpet cleaned in the same week! Would highly recommend!

Robert is a very professional and excellent carpet cleaner. He responded to my first call within a…read morecouple of hours and was extremely helpful. He is a delight to work with. I was helping my son move from a townhouse into a newly purchased house and we were working with a series of quick deadlines. Robert figured out how to accommodate our rigorus schedule. He showed up on time at both locations and did a terrific job. He knew we would need a written receipt for the rental landlord which is not something I had thought about. He is friendly, courteous, meticulous about his work and dedicated to ensuring the customer is happy with the outcome. And the price was really reasonable. And after he was done, I know I had gotten a great deal. I will definitely use him again as our regular cleaner and would highly recommend him.

I was very happy with their prompt response and availability as well as pricing. It was fantastic…read more I had them out to do two homes for us and at first thought the job was done well. When I got to our primary residence, I realized the dryer vent that was supposed to have been cleaned was not cleaned at all. And the ducts were supposed to have been cleaned. When I opened the one in our laundry room was still filthy. The dryer is also in the laundry room obviously and I wonder if it just got skipped altogether. Because the duct cleaning is so much more expensive than the carpet cleaning I had to rate the overall experience three stars because I ended up cleaning our dryer vent myself and vacuuming and cleaning the air duct in the laundry room myself because it is definitely the dirty one in the house. I thought I had Photos, but we're doing a lot of work too more than one house right now and I can't find them.

From the reviews my bad experience was not the norm. But here it goes…read more My dryer was flashing the restricted air flow error message on the display. On the phone the tech was 100% certain he knew how to resolve the issue. Tech shows up to my house at the scheduled time. He determined that he had to access the roof or my attic. HE DOES NOT HAVE A LADDER on his truck. He agreed to come back a few hours later. He was able to access the attic, but did not have the right tools for the job. He scheduled to come back out 8 am Monday morning. 8.15 Monday, he had not shown up so I text him and ask if he is coming. He claimed that his truck broke down and he will get back with me once it is resolved. As of this post, I still have not heard from him. I was able to call someone else to get the situation resolved. Overall, unprofessional and unprepared.

Pietro did an awesome job on our carpets. He was super quick, professional, and communicative! Also…read morejust a great conversationalist! The price also felt fair. So grateful, thank you so much!

Peter was awesome! We had a large basement bedroom, hallway, stairs, and a rug deep cleaned. Super…read moretransparent, reasonably priced, and was able to come on short notice.