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    Magic Valley Regional Airport

    3.7 (9 reviews)

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    Salt Lake Express - Salt Lake Express driver steering with his knees?

    Salt Lake Express

    2.7(3 reviews)
    5.2 mi

    "Stranded at 3AM with Dead Phones & Broken Toilets - Absolute Disgrace"…read more Salt Lake Express completely failed my family. They did not take my son and granddaughter to their final destination in Layton Utah, which we had paid for them to do. Instead, they dumped them at Salt Lake International Airport at 3:00 a.m. and told them they would have to wait until 8:30 a.m. to catch another bus. They offered them nothing -- just dumped them with dead phones and no way to get home as paid for. Their phones died because the bus has zero charging ports. They had to hunt for a plug in the airport just to call for a 3 a.m. rescue. To make it worse, the restrooms on the bus didn't work on the trip down or the trip back 10 days later. When I complained, they responded with the exact same generic, copy-paste apology they send to every unhappy customer. They do nothing more than recycle the same empty phrases -- no real accountability, no meaningful resolution. Just a tiny $40 refund and a useless $50 coupon. No taxi, no Uber, they offered nothing to them. Nothing. They just left them there. In my opinion, this company does not stand behind its service. Do yourself a favor and take any other option. Never again.

    There aren't many options to get from Twin Falls to the Boise airport Salt Lake Express had several…read moreruns a day so it seemed like it should be a professionally run operation. Not so much. So I arrived at the loading location 10 minutes early. The van was there with doors open and several passengers inside. I took a seat. A few minutes later the driver shows up. He looks in the van and then looks around the parking area. Then he says, "we're missing a passenger, did anybody get on here?" Yeah! So we take off. It is like 90 degrees. There is no AC. Really? So off we go. Driving along at a pretty good clip and I see the driver unwrapping his Subway sandwich that he apparently bought when he left the shuttle in TF. He's got two hands on the sandwich and no hands on the wheel!!! Look, I've probably done the same thing once or twice but never when rolling down the hyway with 11 paying customers with me! I'm writing this while enroute. If I never post again, you know we didn't make it!

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    Snake River Yellow Cab

    Snake River Yellow Cab

    2.3(9 reviews)
    3.7 mi

    Pros - Cabs are clean and comfy, drivers are friendly and courteous, very professional…read more Cons - One of the dispatchers is very rude. I called for a set time to be picked up at my residence. Without acknowledging my request, she hung up on me. I called back to say that we were cut off. She responds in an extremely irritated tone that she "got it" and hangs up again. The cab did show up at my set time. The second time I called, I requested to be picked up. The same dispatcher said that they will be right out. 30 minutes later, I'm still waiting. I call back and an automated message comes on and says NOT to leave a voicemail because they won't receive it. Not sure what to think about that... Anyway, I called Checker Cab and they were out to pick me up within 10 minutes of my call.

    Called when I touched down at Twin Falls Airport as the dispatcher suggested. Thought I was getting…read morea personal cab but driver told me the car was also for the airplane pilot crew. I didn't mind sharing the.cab but then he placed me in the third row even though the pilot crew had not arrived. I suggested I could sit in the front seat but he stated it was for the pilot. Felt like the days prior to civil rights for me--"get to the back of the bus BOY." On top of that I asked the driver to drop me off first as my drop off point was on the way to the pilot crew's drop point. Driver said it made sense but he had to drop them off first. Can't believe that! I asked him to call his dispatch person to try to get that changed but he didn't. Not going to use this company anymore

    Magic Valley Regional Airport - airports - Updated September 2026

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