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    Magma Granite

    4.5 (2 reviews)
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    Services - Magma Granite

    Countertop installation

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    Granite and Marble Specialties

    Granite and Marble Specialties

    4.3
    (222 reviews)

    from start to finish everything went smoothly, all questions were answered no matter how many calls…read moreor emails you made, always polite and knowledgeable, installation was excellent they made sure to include you in on even a minor change. And the quality of the quartz is beautiful

    TASK: Remove existing backsplash and countertop and install a new backsplash and countertop…read more PROBLEM 1: NEITHER THE DEMOLITION CREW NOR THE INSTALLATION CREW WAS RESPONSIBLE FOR PREPPING THE COUNTERTOPS. Nothing was covered. All contents of the drawers were contaminated by demolition materials. In addition, during the demolition, the underlayment of the countertops was damaged. As stated in the contract, this was not to be addressed by Granite and Marble Specialists (GMS). Once the island countertop was removed, you could see that a heavy layer of glue remained on the underlay. The installers said that that was not their responsibility. They installed the countertop over the uneven underlayment of the residual glue. This meant that there were up to 1/2 inch gaps between the counter and the underlayment, stretching a span of 108.5 inches. Over time, this will lead to instability and breakage of the stone. The installers forged ahead and installed the new countertop independent of the gaps. The installers were adamant that they had installed the island countertop to level. RESULT: We had to remove the new countertop and have the surface sanded to level before having them reinstall the countertop. PROBLEM 2: NEITHER THE DEMOLITION CREW NOR THE INSTALLATION CREW WAS RESPONSIBLE FOR PREPPING THE BLACKSPLASH AFTER DEMOLITION. This meant that it was the homeowner's responsibility to install drywall and to make sure that the backsplash was level. The backsplash was 1.5 inches unlevel from one end of the backsplash to the other. Thus, in addition to the provision of drywall because the existing drywall was damaged during demolition, we had to shim the drywall to ensure the backsplash was level for the backsplash installation. RESULT: We had to go buy wood, cut it to the specific dimensions and install the new underlayment for the backsplash. IN SUM: GMS provided what the contract stated, an installed countertop and backsplash. It was not stated in the contract that it be level or that it be level to the degree that it was level prior to the new installation. The installers showed it to be level because the countertop was 108.5 inches long X 46 inches wide X 3cm deep. So, BEWARE. If this is the type of installation you are looking for, this is the organization for you.

    Atlantic Tile & Granite

    Atlantic Tile & Granite

    4.4
    (39 reviews)

    I contacted Atlantic Tile and Granite for a countertop project and received an initial estimate…read morefrom Tom St. Clair. Before moving forward, I asked several reasonable clarification questions about what was included in the quote, such as removal/disposal, templating, fabrication, delivery, plumbing or appliance reconnection, timeline, etc which was unclear in the quote. Instead of answering those questions, Tom responded in a dismissive and unprofessional way, asking whether I had read the estimate or looked at their website, and saying I could call him if I was "serious about doing business" with them. As a customer, I believe it is completely normal to ask detailed questions before hiring a contractor, especially for a home project involving cost, materials, and installation details. The lack of clear answers and the tone of the response made me lose confidence in moving forward with this company. Based on my experience, I would not recommend this company if you expect clear communication and respectful customer service.

    From start to finish, Tom was a pleasure to work with. They were incredibly flexible and…read moreaccommodating throughout our project, even as our schedule kept shifting. As new parents navigating a kitchen remodel with a newborn, that patience meant the world to us. They went above and beyond. Truly a family business that treats customers like family AND they had great pricing. Highly recommend!

    Palermo International

    Palermo International

    4.3
    (34 reviews)

    I hired Lino and his team this August to help me fully renovate my cabin, and the entire experience…read moreexceeded my expectations. Having never worked with a contractor before, I was nervous, but Lino was incredibly kind, patient, and thorough in walking me through every step of the process. He is extremely communicative and genuinely dedicated to bringing your vision to life. As the project evolved, I kept adding new ideas and expanding the scope -- and Lino handled every update with enthusiasm, clarity, and professionalism. He never made me feel rushed or overwhelmed; instead, he consistently offered solutions and guidance to help the project turn out even better than I imagined. The quality of his team's work has been outstanding across every service I hired them for: new flooring, cabinetry, countertops, interior and exterior painting, framing and building new rooms, tile work, and a full shower remodel. I'm truly grateful to have found Lino. I would absolutely recommend him and his team for any renovation needs -- they are skilled, reliable, and capable of handling anything you throw their way.

    We hired Lino for replacing existing countertops and painting job. Overall, I would not recommend…read morehim as his lack of experience showed in the quality of his work and his work ethics. He also has aggressive tone when dealing with conflicts. During the process he made the mistake on picking the paint with wrong sheen and tried to push blame on us. He incorrectly chose Satin sheen instead of semi-gloss and never told us even after we showed him what kind of gloss we are looking for. Paint job finish is lower than average; we could see brush strokes, thick lines. He made another mistake to pick up wrong quartz and this resulted in delays. When installing countertops, we agreed on where to put seam and make sure quartz lines should match slightly; he did exactly the opposite. It was horrible. Lines were going totally opposite. We had to fight with him to fix this and again resulted in delays. Anytime you bring up these issues with him, he will use aggressive tone and try to put it on us. Many times during the project, he threatened to leave everything and asked us to find another contractor. It was quite stressful to say the least. So, steer away and find another contractor even if you have to pay more.

    Magma Granite - countertopinstall - Updated August 2026

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