Took my info - and said they would call me back. They never did. Called them 8 times over the next…read more5 days - they would not return my call. I went onsite - doors closed ; locked - no one there on 1/18, 1/19, 1/20, 1/21, 1/22, 1/23. They get your info and never call. Do they sell your info? Suspicious.

From the owner: We are a family owned dealership located here in Sacramento, California bringing quality used carsread more

I bought a Toyota Prius from this guy's back-lot behind the real dealership about 1 month ago. He…read moreseemed nice enough but like most "used car salesman" I've since been in a for a nightmare of surprises. The whole electrical system has been full of glitches that come and go intermittently. These include the functioning of the interior lights, the main display, and also the gas mileage which is around 30MPG for a Prius! This guy clearly duped me allowing a quick five minute test drive before I could make a decision. Those five minutes were not enough for the problems to manifest themselves. Well played Steve! Now I'm in for thousands more than I would have been willing to pay you, I hope anyone smart enough to read this is also smart enough to avoid one of your calculated scams.

I've known Richie Woods for over thirty six years and because of me my girlfriend purchased a 2007…read moreSubaru Forester for $15k with 82k miles on it with the agreement that we would get a tune-up, brake job and radiator flush since the radiator water was dirty and the engine timing was running rough. Richie said the engine problem could be solved with a simple tune up since he had no records of any engine work from the prior owner,"his sister" who "allegedly" was going blind and had to sell the vehicle because she couldn't drive anymore. His partner, and mechanic, Pat's Little House of Wrenches, 5656 Auburn Blvd, Sac, CA was to do the promised repairs, but put us off for two months because he was too busy during the holidays. Finally, after having the car for a week, Pat informed us that the car DID NOT need the tune-up, or the brake job that Richie had promised, but that the RADIATOR was "SUDDENLY" cracked and needed to be replaced. The only problem was that the car never leaked and/or overheated while in our possession, and Pat never provided proof of any repair or services performed. When Pat returned the car, it ran even worse than before, so we took the car to a Subaru dealer and discovered the valves were bad and needed to be repaired for $3200.It is our contention that Pat and Richie conspired to commit FRAUD and claimed that WE were responsible for the engine problem and refused to repair, or even split the cost of repair, since the valves were bad when we purchased the vehicle. NOW WE HAVE TO SUE BOTH OF THEM. Richie never answered the lawsuit and is in default, and now sells used Harley Davidson motor cycles on the CAR LOT because he had so many problems selling used cars, and Pat is still his partner in crime doing all his repair work. Richie told me at the time, that his high school son was driving the car to school for a year before selling it to us. What could go wrong with a Teen Age Kid and Turbo Engine SUV? RICHIE IS SUCH A FRAUD, THAT HE SOLD HIS SISTER'S VEHICLE TO THE GIRLFRIEND OF A PERSON THAT HE'S KNOWN SINCE 1980 AFTER TELLING HIM THAT HE WOULD PROVIDE A TUNEUP, BRAKE JOB, AND RADIATOR FLUSH!!!! HE WAS NOT AN HONEST CAR DEALER, THAT'S WHY HE SELLS USED HARLEY DAVIDSON MOTORCYCLE'S NOW. What a Guy. Thanks Richie Woods.

For the last month I had been looking for a new car that would fit my family of 6. It was a…read moreheadache until I contacted Muhammad at car deal auto sales. I called him in the morning and he was quick. I told him I wouldn't have the down payment for another week and he said no worries and got us a loan with NO DOWN PAYMENT!! I came all the way from San Fransisco. The car was PRISTINE! Low mileage and good price. He took us on a 30 mile test drive and had all the answers we needed. We are so excited about our new truck!! Thank you Muhammad

I'm not a big review person but I have to hoot, holler and rave about my experience with this…read moreplace. Muhammad made us feel like family and took the completely stressful situation of buying a car and turned it into a fun filled experience. He was friendly, patient, and very understanding of our struggles. He even took us out to eat in the end. We will definitely be back for any future car purchase and send our friends his way.

No nonsense. No haggling. In and out...Easiest car buying experience. Sales team was professional…read more Didn't breathe down our throats. Excellent customer service. Quality vehicle and reasonable price. Thanks Elite!

They sold me a car and I never received the title, I called them and they were no longer in businessread more

I just wanna start out by saying this was by far the craziest, but the best experience I've ever…read morehad purchasing a vehicle. I don't have the greatest credit and I just started a new job, but I was able to give them a good size down and they were able to work with me monthly payments. Drove my car home on Tuesday. Thursday night, I had a major oil leak. I called them Friday morning and they fixed it right away no hesitations no questions. Pick it back up Friday ran great. Saturday and she doesn't start. I'm not a mechanic so I have no idea why but I guess the battery but they went above and beyond they drove to my to the vehicle got it started. I drove it to the dealership and they fixed it and I had it back again the same day. If you ask me that is above and beyond what a dealership has to do when selling a used vehicle. Over the years my family has purchased several vehicles from the dealership and they've always treated us with respect and this time they went above and beyond!!! I would definitely recommend them to anybody looking to buy a vehicle.

was told the 2011 mercedes c300 came with a 2yr warrenty not trrue…read moremy contract displayed a fee of $2700 which without my approval was financed over 36 months $ 2700 car was advertised at $7999 contract displayed $9240 diff $1241 trade in quote for 2009 mercedes clk was $4000 contract displayed $2020 diff $1980 doc charge $350 shoulda been 100 diff $ 250 total of $6170 financed over 36 months

Quality came to the rescue again! I will always remember how good Quality treated me and how they…read morehave went above and beyond for me. My Nefu was shopping for a car and couldn't get approved ANYWHERE. As soon as he told me I immediately said you have to go to Quality Auto Sales they seriously work magic over there. Well, we went in and had he had no hope (except for some places that said they'd in-house him with a huge down payment) as he had been denied everywhere. Quality came to the rescue! They also offered buy here pay here, but they got him financed with a bank and even wiped down the car I got from them when we were waiting. The team there is the best from their cars, selection, service, warranties (which saved me a ton of money a year after I got my car). My credit is excellent now thanks to them and my Nefu is now on his way to rebuilding them. Seriously these guys are a different breed. A totally different experience than other dealers. Thanks again guys I will be back to by my future car and would definitely recommend everyone I know to Quality Auto Sales! P.S. Ask for Steve & Mike these guys are a true dream team and are 5 stars plus from A-Z. They treat you like a human and work with you. Go see them and you'll see what I mean

I purchased a vehicle from these guys. It took over three weeks for me to get this vehicle…read more Register running back-and-forth to the dmv. Because of bogus, paperwork. They had the nerves that tell me to give them a good rating in 5 stars. So I would not believe these stars that they getting on these ratings. I was promised a key to be made. I never received that key. They gave me the run around. They would not answer calls or texts. Please do not trust these guys. Once I finally got to call register, I had to pay an extra $230 for tags. Then, they also had the nerves to get an attitude.Because i'm upset going through all this bs that they put me through..

Dexter! You are the man! Great service! Great team! Easy…read moredeal! Til my next vehicle purchase brother!

I live an hour away and requested an out-the-door price before making the drive to purchase the…read morecar. I took time off work, brought a second person with me, and even had our family mechanic come along to inspect the vehicle. The car's A/C was not working during the test drive. That immediately raised concerns for me about the dealership's reconditioning process and the overall condition of its inventory. We also observed six separate rock-chip impact points on the front windshield, a partially worn windshield seal, and what felt like an unstable suspension during the drive. The dealership agreed to repair the A/C but refused to replace the windshield, offering only to fill the chips with resin. They had their mechanic inspected the suspension and come back saying it was good. Based on what I experienced, I decided to walk away and take my business elsewhere. In my opinion, the vehicle was not in the condition I expected, and I left with concerns about their thoroughness of the inspection and reconditioning process.