The Security System that Richard and his team set-up is working well. They were really great to…read morework with and explained things as they went along. Thanks for all your help!

UPDATE: After my…read moreoriginal review, the company's CEO personally reached out to discuss the situation. Although the project did not meet my expectations and my original concerns remain, I appreciate that he took the feedback seriously, worked to resolve outstanding issues, and refunded the design fee. I am updating my review to reflect the company's efforts to make things right.

Amazing work by Ismat. The whole process is clean and fast. I would definitely recommend the…read moreservice to anyone who is looking for TV Mount.

Amazing work by Ismat! Ismat was very patient with me despite having him wait for me to get home as…read moreI was 10 mins late to reach home while he already was home. I really love his passion for his work. The mount was a great, which was exactly what I was looking for, the one that could fit right on the center of the wall. He finished the entire job in less than 15 mins and also made sure that the area is well cleaned up! He also showed me the level marker after installation that it was perfectly aligned on the wall! I really like this company and I recommend this company for you TV mounting needs! You will never be disappointed!

Came on time and evaluated project. Couldn't do project because of some issues which interrupted…read morethe project.

Do not hesitate. Full stop. Henry and his crew (shout out Ramon!) packed all my gear, set it up in…read morea new house, and attended to everything. I was super picky and he and his crew accommodated everything and the quote was the exact price I was charged. They answered all my dumb questions, explained all the options, and came back TWICE to tweak things I wanted. One of the best customer experiences I've had. Don't hesitate to hire these guys.

After trying and failing to properly set up our new TV, I called Straight Line TV Installations on…read morea Monday morning. Jerrick picked up immediately and said he could fit us in before his next appointment. He arrived in record time and evaluated our crooked, off-center TV. Jerrick helped mount our Frame TV and ran the wiring through the wall to create a seamless look. I truly appreciated his attentiveness and care. It was almost embarrassing how quickly and efficiently he worked as it took him a fraction of the time it took my partner and me. Jerrick even swept and cleaned the area when he was finished, which was a wonderful touch. His pricing is more than fair for the quality of work he provides. We really should have called him from the start; I've already recommended him to several people because he was so professional and fast.

Jerrick and his team were fantastic to work with. They came in to install an existing mount and a…read morenew 77" TV in a brand new home. Upon sizing up the existing mount and the height of the TV above the mantel, they made a reco to change the mount to a motorized mantel mount and to wait for that to come in before moving forward. This was 100% the right call and I appreciate that Jerrick was more focused on doing what was right for the space and the home than completing a job in that same day. They installed this mantel mount yesterday and it's a game changer. I had never heard of this type of mount and it completely changes the TV viewing experience compared to regular mounts. Jerrick even stuck around to help me with cable management and making everything look clean and tucked in behind the TV. I will gladly work with Jerrick and Straight Line TV installations again.

Very knowledgeable and trustworthy! They helped me tremendously, revamping our AV system. They…read moresimplified everything and didn't try to sell additional components. Alex is awesome! Callie is helpful too.

If I could give Alex and his team six stars I would! They were all fantastic. We installed a…read morefour-camera Ring video system at my elderly mother's house. They listened carefully to our requirements, promptly recommended a solution and then came over within a few days to do the installation. They were extremely patient in explaining everything about the system to my mother and said that whatever she needed they would be there if she had questions. The kind of service that Alex and Bay Area Smart Home offer was above and beyond anything I expected. I can't recommend them enough.

I've worked with First Reflection for almost a decade on home automation projects. Ron is a true…read moreprofessional and subject matter expert in the automation (excellent on Control 4) and audio/video field. The range of First Reflection to support minor service and maintenance requests to large systems projects makes them a standout and can endorse them with confidence!

we have had considerable difficulty getting our Sonos system working properly. Ron came in,…read moreassessed the situation, and unraveled a complex mess of problems in the way our system had been put together. we are now the happy owners of a properly functioning Sonos system, and are listening to beautiful music. Ron is a natural problem-solver. Many thanks!

We met with Si the other day and learned so much in our consultation. First, his respect of "No…read moreShoes" in our home. He was easy speaking and very good at showing and saying what he was explaining to us. We asked for an audit of our system and to help us understand our system. We truly received great information and the how to's leaving us feeling confident and able to assess issues should they arise. He got us back on track with our system and took unnecessary components that were of no use to us. He complemented the system install and products chosen. He let us know that our system was very well done and that we have at least five to 10 years of great use. We were very happy with the visit and the outcome of the visit and are now truly enjoying it all. Thank you, Si and Hidden Connections for your awesome help and informative answers to our questions.

Hidden Connections are good people. Si and his daughter were very nice and did exceptional work…read more They arrived on time and quietly installed both of the cat 6 lines in my home and now we have Ethernet instead of wifi in our house running off of fiber. So much faster although I'm not sure we need it :) I only wish I had more jobs so I could hire them again. Thanks Hidden Connections!

Called Aaron a few days ago to inquire about having our TV mounted, which we've had for a while and…read morewanted to finally get up to clean things up. He responded quickly, showed up on time (early actually), and was extremely knowledgeable. Once he arrived, I explained that I had been going back and forth for months between upgrading to a soundbar with a sub or investing in a full audio system (receiver, towers, sub, etc...). We spent well over 30 minutes talking through the pros and cons of each, along with important things to consider like the size of the house and living room. Ultimately, I decided that I will be upgrading our current soundbar to a newer and nicer one in the near future. He was extremely polite and patient, taking the time to explain terminology and concepts in a way I could easily understand as we installed and set things up (picture and display settings, 1080p vs. 4K capabilities, audio/video/HDMI cables and what they do, device "switches," and how everything works together) as he was installing things so I'll be able to manage it myself down the road. And he came with mounts and equipment that was better than what I bought and was cheaper as well. I highly recommend him and will definitely be calling him again in the future.

Aaron came on the same day and was very friendly and helpful. He knows his stuff, and was…read morereasonably priced. Don't hesitate to hire him. Thanks Aaron