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    Smarthome & Office

    4.0 (6 reviews)
    Closed 8:30 am - 5:00 pm

    Services - Smarthome & Office

    Home theater calibration

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    Elmwood Stationers

    Elmwood Stationers

    3.0
    (28 reviews)
    $$

    If you love (and use) fine stationery, this is your happy place! Lots of open stock pens, sealing…read morewax and brass seals, pen refills, fountain pens and fountain pen supplies, fountain pen-friendly papers, and of course, cards and a small amount of giftware! They have journals, planners, planner refills, Crane stationery, and a selection of fine gift wrap. You can find Claire Fontaine and Rhodia products here, as well as a few European and Japanese brands. I can usually find what I need here without assistance, so I don't really have much of an opinion about the customer service except to say that it's not exceptionally warm personalities at the register. This isn't important to me, but if it is for you, this is not a place where the staff will hold your hand or check on you actively. Still a solid little neighborhood stationery store, and very different in terms of stock and character from its sister store in Berkeley's Elmwood Neighborhood (I shop both).

    This is a great local shop that carries a wide selection of stationary items that I just love! Of…read morecourse the usual writing implements but also refills, notebooks, mailing envelopes, colorful single sheets of paper in large and small sizes with matching envelopes, tea towels, CA themed goodies and more! Items are more pricey than the big chain stores but it's okay because when I need something in a pinch, this shop is perfect. On another occasion, I stopped in for a specific type of birthday card that they didn't have when I eyed the Chinese New Year red envelopes. The price? A couple dollars for one. Yikes! Parking is generally easy and free. The staff is friendly and helpful. Please support this local business. Go in and browse the goodies here.

    Staples

    Staples

    3.4
    (143 reviews)

    This was my conversation today…read more Me: hello Staples employee: what do you need? Me: is there a TSA pre-check screener available today? Staples employee: they are not here Me: are they on a break or are they done for today? Staples employee I don't know when they will come back Me: should I come back next week? Staples employee: I don't know Me: should I look online for a phone number to call? Staples employee: yes After that interaction, I thanked her, turned around and left. I don't think I'll be going here again to get screened. I'd rather go all the way to the Oakland airport.

    I had an extremely frustrating experience involving a purchased printer cartridge left behind at…read morethis Staples location on May 7th. Calling the store directly was my very first step after arriving home and realizing the cartridge was missing. I spoke with Store Manager Jason twice the day after my visit. He stated inventory was all in order and that nothing had been left behind on the counter. I pleaded with him to review the surveillance footage, but this was not done and thus the matter was not resolved and no meaningful assistance was provided at that time. After a call to Customer Service, escalation to the Office of the President and multiple calls over two weeks, I still received little more than generic responses and no indication that a real investigation had been conducted. Ironically, the issue was finally resolved only after I contacted the store again yesterday in the hope of speaking with another manager and was fortunate enough to reach Assistant Manager Brian W. He immediately reviewed the surveillance footage while on the phone with me and confirmed that the cartridge had indeed been left sitting on the counter after my transaction, unnoticed by the cashier after she became distracted by another employee. I visited the store yesterday, and was given a replacement cartridge by Brian. I do very much appreciate Brian's professionalism and prompt assistance in locating and returning the item. However, the broader customer service and escalation process was deeply disappointing and unnecessarily stressful for what should have been a straightforward matter to investigate. And I remain concerned that I was previously informed by Store Manager Jason that inventory was in order and that nothing had been left behind on the counter, whereas Assistant Manager Brian W. was later able to review the surveillance footage immediately and confirm that the cartridge had in fact remained on the counter after my transaction. I would appreciate understanding how these conflicting conclusions arose. I hope district leadership reviews how this matter was handled, because a simple surveillance review could have resolved the issue weeks earlier.

    Relax The Back

    Relax The Back

    4.3
    (60 reviews)
    $$$

    I visited a Relax the Back store 30 years ago, on the advice of a physical therapist. I had surgery…read moreon my lower back and needed support for sitting in my car and working at a desk. I bought a couple of back support items and they were great. Fast forward and my young adult daughter is having some back issues (possibly due to a long work commute), and I made an appointment for her at this store. You don't have to make an appointment but I knew she'd want some personalized recommendations. James, the store manager, assisted us. He was very helpful--knowledgeable about the products, listening closely to the issues and needs, and patient. He worked with my daughter for over 40 minutes, helping identify what she needed. Once the products had been trialed, he customized the fit on the possible solutions and then went to the car with us so my daughter could test them and n her car. There was no pressure put on her to purchase something. She did, however, and is hopeful that she will be in much less pain as a result. While she was being helped, I tested some mattresses. They carry some great options and I plan to return as soon as I'm ready to purchase one.

    Poor response from manager James when our electric recliner motor stopped. Left me a wrong call…read moreback number so I called the store where he answered with a lame excuse. Then referred me to the manufacturer who was much more pleasant and told me something that fixed it. But also said if that hadn't worked he would have referred me back to my local store for motor repair/replacement. James did not seem interested in helping and didn't indicate he might have resources for me. He was unpleasant to talk with. For those prices and poor service I will not shop there again.

    Smarthome & Office - officeequipment - Updated June 2026

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