Dealing with water damage and mold is something that no one wants to go through, but I can't…read moreimagine having gone through it with anyone other than Hansel. He and his partner do all of the work themselves, so you know exactly who you're dealing with from start to finish. He took care of my home as if it was his own, and was responsive, transparent and communicative throughout the entire process. Having never gone through this before, it was important to me to have someone who I felt like I could trust and would give the information to me straight, and I found that in Hansel. Even when it became a larger project with more days than anticipated, they added on a 12 hour Saturday work day and put in all of the time it took to resolve the issue in my home. His prices were competitive, and he sent us a certificate of completion at the end.

Hansel Hernandez and his crew did a tear down of our existing patio. The very professional and…read morefriendly. They did a great job on the clean up. I highly recommend their services.

I used Top Notch for asbestos testing. Not only we're they priced competitively, they Mike and team…read morewere super responsive. When I needed to make sure that testing results were complete in time for the workers who were coming to my house, they personally called the lab to ensure results were prioritized and delivered in time to avoid any hold up to the work. Beyond that Joseph, who came to the house, was respectful and efficient. Would highly recommend this team for all your testing needs.

The best ever especially Paul great customer service and really experienced and he kept me informed.read more

Service was great, speedy, professional, accommodating and customer service based…read more We received the report in a very reasonable amount of time.

They're great! Communicative and awesome. A+++ Drue, specifically, was my point of contact.read more

Called to get testing done so I csn demo the plaster walls.in the house. They gave me a next day…read moreappoimtment and Jimmy came out to take the samples. He was very professional and answered all my questions. The service and turn around time were both exceptional. Highly recommend using them.​

Reasonable prices and a very professional, knowledgeable team. I first spoke with Cici for a…read morequote--she was so friendly and helpful that I decided to book right away. Alexis came to collect samples and called to confirm before arriving early. He did a very thorough test and was very respectful of my place. When I mentioned my home is shoe-free, he kindly put on shoe covers without hesitation. Fantastic team! Hopefully I won't need their services again, but if I do, I'll definitely return.

James did a thorough and comprehensive inspection of the house we are in escrow in. He spent three…read morehours inspecting the place and sent us a very detailed report. It's like a homeowners manual essentially. Definitely recommend

I would strongly caution anyone considering this home inspection company…read more During a home purchase, the inspector failed to identify significant foundation issues that should have been discovered during the inspection process. As a result, the buyer was forced to obtain a second inspection, which uncovered approximately $20,000 in foundation damage and repairs. Due to the inspector's negligence, Huggs Inspection Company agreed to a settlement. However, after making only a few payments, the company stopped honoring the agreement. Mr. Huggs then stated, "Good luck collecting." Based on my experience, I cannot recommend this company. A home inspector's job is to identify major issues that could impact a buyer's decision, and in this case a costly foundation problem was missed.

I used Yelp to send out multiple quotes and received a quick response, and quick replies to my…read morequestions. The inspector took us through the home to show us what they had found, and their recommendations. Very thorough, and took the time to explain things when we had questions. Really happy with our experience, definitely recommended.

10/10 service. Matt was great. Inspection was very thorough and professional. Matt happened to know…read morepeople in the building I'm moving into and was able to introduce me to them.

We had a mold issue in our primary bedroom. Ricky gave a thorough quote and helped to feel…read moreconfident that the remediation scope would fully address the issue. His team set up a solid containment, performed the work to scope, and passed clearance testing with a third party company. They also offered to leave their containment up (including some temp poles) for the duration of my build-back project. The team was careful of my house during the demo which involved carrying large, heavy pieces of shower glass down some stairs and through some turns. The only downside I found during the process was the need to pay for the site visit for the quote. This payment is credited to the bill and it wound up being a non-issue due to selecting BH environmental for the job, but none of the other companies I had out requested payment for the quoting visit.

UPDATE: I appreciate your pride and accountability in your business. We just had very little…read moreconfidence that your bid - the only one for which we paid - was reliable. None of this process was communicated clearly to us. I appreciate the owner's effort to make it right with a refund of the fee. I wouldn't even recommend requesting an estimate from these people. I wish I hadn't. The star is because someone technically came out. They were the only ones who charged a fee to come out, and their inspector spent a total of maybe 50 seconds in the bathroom that had water damage. The person who came out told us would have an estimate within a day, and no estimate. Unlike the other companies that came out, he made no inquiry about the age of the house or mention of required asbestos testing. Overall, his visit did not inspire confidence that any estimate we did get (if we got one) would be valid or accurate (not require change orders). Maybe the reason why some reviewers say they're cheaper is that they cut corners? (We wouldn't know as we never got our estimate.) We were really dissatisfied even with our (extremely brief) visual inspection experience. Communication with respect to the process was not good (as we don't know what's going on). Clearly my short list selection process failed me here. ETA: Apparently they were waiting on payment for the estimate (no one made clear what this process was), which we finally got, and indeed did not include asbestos testing.

We found a mold issue in our home and we have popcorn ceiling so all contractors asked to have us…read moretest it. Davie was awesome in replying first thing right off the bat and getting us scheduled in quickly. Reason we chose him was due to great communication, fast service and price was on reasonable compared to others. We had our results back within 24 hours which was amazing. A+ Service and will recommend him to others when needed!

Davie was professional and quick to respond. He tested areas of our home for asbestos. We got…read moreresults back from our testing quickly.

Phillip was absolutely amazing and had nothing but great things to say about everyone who I…read moreconnected with on the phone/in person. Definitely would recommend them to anyone looking to get a A+ inspection with inspectors who walk the house like it would be their very own. Kudos to Phillip-- he is a true asset to the Elite Group team!!

Rated F on the Better Business Bureau--and honestly, that tells you everything you need to know…read more They don't seem too concerned about reviews, probably because most of their business comes through real estate agents. I made the mistake of trusting mine when she recommended them for my condo inspection... lesson learned. The water heater didn't even work, yet somehow the inspector missed it--so I spent my first three weeks bonding with cold showers. The warranty company wouldn't cover it since the issue existed before I moved in. On top of that, I had to replace both toilets right away. Somehow they missed that too. Of course, when I contacted them, they denied any responsibility and took zero accountability for their mistakes. All in all, I would definitely not recommend them, especially if they're being suggested by your real estate agent.

10 stars if Yelp allows it…read more This company is completely customer service oriented. We had to remove a few leftover, abandoned asbestos pipes in our crawlspace and hired Magnolia for a survey report. We also hired them to collect and test samples of areas where we plan to demo/remodel in our new home. Andrea from Magnolia was responsive and thorough through the entire process. Since hiring an industrial hygienist isn't something an average person go about doing regularly, she was able to explain the process to us clearly and patiently. We ran into issues with the abatement company during the process and Andrea personally made sure everything went smoothly, and even covered the cost of the additional abatement. We are so happy that we found a company that goes above and beyond, especially during covid where everything is so much more limiting.

The inspector/tester John that came to my property from Magnolia Enviromental was EXTREMELY helpful…read moreand knowledgeable. This was the first time I've had to do this because of a terrible tenant, and I'm so grateful John was assigned to my property. It gives me a great peace of mind to know if I ever need enviromental testing done in the future, I know who to call and request hassle free. Also the representative that answers the calls named Elena is great at her job and helped me set everything up in 5 minutes, while breaking down all the costs and time frames. Overall an excellent company, I've only spoken to and dealt with 2 people, Elena and John, and I can't imagine anyone being better at their job than those two. Thank you so much for the excellent service you guys are amazing.