Magnolia installed a new air conditioning and heating unit along with Halo a soft water unit. This was a 4 days project for the Magnolia team. The. guys were very professional, respectful and they are all such kind souls they always clean up after themselves after a full day of work leaving my home spotless. their work ethics, technique and detail is impeccable!! Freddy, Rodolfo, John and Steve is a definitely an asset to your company Mongolia. The boys have made our that much better. It was our pleasure to have them work in our home ! Thank you guys you're the best!!!! read more

In February, I had Kirk come out to do a six month maintenance. They had a really good offer basically two maintenance visits for the price of one and the second time six months later I had Diego come out, as a homeowner. You always want the best and the best of quality work. Diego took his time. Usually you have people in and out with in 15 minutes to an hour. Diego was incredibly thorough he took his time explained everything. I had 1 million questions and he answered everyone and if he didn't , he found out the answer. He gave quality service And it was thorough service . He also found a problem and he wasn't quick to just jump on it and sell it and get me to purchase another part. He had Kirk come back out and to make sure the diagnosis was correct. .I would recommend Diego he's an intelligent and extremely knowledgeable young man .I coming from a construction family I usually go with the older experienced that you just assume they have more knowledge,, but in this case, Diego was perfect fit for my property and for our family I look forward to moving forward working with him in the future. I would recommend anyone who's looking for confidence, quality and exceptional good manners thank you. I hope this helped. I know it helped us. Thank you. read more

Drew was an outstanding technician. Extremely professional and took care of the air conditioner the first trip. I would highly recommend him. read more

Diego Leiva was out to do our Semi Annual Maintenance Check on our system. While here he explained what he was going to do and advise us if any repairs would be needed. He did a very thorough job in the time he was here and after shared all pertinent info on what he found. Luckily the system was working as it was designed! I highly recommend Magnolia Heating and cooling! read more

Adrian did a great job in servicing my air cleaner and resetting my thermostat. Adrian was punctual, friendly and knowledgeable and I would highly recommended Adrian for my future AC servicing needs. As a side note Magnolia Heating installed my original HIVAC system in August 2013 and have used them ever since to service my HIVAC that runs great to this day. read more

Very great and easy experience! We had a time sensitive issue and they were able to squeeze us in that day. When the technician DIEGO showed up, he was on time, polite, and professional. After he was finished he explained everything very clearly and answered all of our many questions. He asked and clarified to find out our exact concerns and addressed them all. read more

Just finished my first year on a PM service contract for our 22 years OLD HVAC system and Christian really did a thorough inspection for summer AC season. Found 4 major issues. I was then in a quandary to have all done for such an old system....vice just buying a replacement . I requested a consult call with John to strategize the priority repairs to cut my estimate by half so we limp along 2-3 years more before buying a new system.......from MAGNOLIA of course read more

We just had Magnolia install a new heat pump system and we are very happy. Magnolia was very professional and the product is great. Bobby was our principal contact. He helped us make decisions and was our guide through each step. He was very responsive. He also helped us secure all of the rebates and tax credits that we were eligible for. Miguel was the install team leader and did a fantastic job. The installation took four days and Miguel made sure the interior was in good shape, with minimal disruptions to the living space, and gave us an update at the end of each day. Steve was the project manager and was also very helpful and professional. We chose a whole house heat pump mini split system (Daikin 4 Ton outdoor unit with 5 indoor head units). This was a replacement for the central air system that was around 15 years hold. Our house was built in 1960. The ducts were in questionable shape and the old system just wasn't cutting it both for heating and especially cooling. It was really loud and had minimal control (basically on or off with a single thermostat). The air distribution was very uneven and incomplete. We chose a ductless system because it gives us room-level control, it's really quiet, and very efficient with a lot of cooling capacity. It wasn't cheap but this is a long term investment that has significantly improved the comfort of our home. We are very happy that we chose Magnolia. read more

Called their office yesterday for any available appointments this week for a work on a commercial property, they booked me for 11AM the following morning and had their technician diagnose the issue in about 40 mins from his arrival. Service tech name: Jesse Value: $129 flat, I was impressed and relieved with that news since it's just the cost of diagnosing the issue and not some up charge for resolving the issue during the diagnosis. Overall, Jesse arrived onsite and fixed the issue, was professional and punctual. 5 star experience We will be calling again for any further assistance. Thank you. read more

Ken the a/c tech was great!!! Friendly and respectful, explained everything in detail...thanks for a perfect experience...

Very professional Company with excellent service. I recommend it without reservations.

I called to see if someone could come for an emergent gas heater issue on a Thursday and was told they had no appts available until Monday and that what I described (a pilot light kept going out) would need one of their "senior techs" and a non refundable charge of almost 300 dollars just to show up. Sarah said because the wall heater is old. (She never asked if it was old or even how old it was) we made the appt and called a few others. Immediately we found several other licensed, insured companies willing to come out for just 49 dollars. We got it fixed same day, different company at much less then this companies required show up fee. I'd suggest looking at other companies unless you like to pay for their mere presence. read more

I currently have an older heating system, a hydronic heater, built in 1997. My professional, Paul, responded to my rental property and contacted my tenant. I never met Paul in person, but he was very communicative and called and texted me while he was there, as well as informing my tenant the issues. Paul was able to inform me everything that happened and what was wrong with the system that I greatly appreciated his communication. Having a rental property and a tenant made things difficult to get information across but Paul was able to inform me in such a professional manner and quick. Thank you Paul! read more

What I love best with Magnolia are their technicians like Diego. He arrived, extremely professional and completed the semi-annual service and other services as requested. Great equipment and even better techs. Thanks Diego. read more

We use this company for years and never had a problem until now. So we had a technician come out in August to service r ac Unit. Doing the tech visit we signed up for the yearly service. A few days later we had a new unit installed from another company . I called magnolia heating and asked if we could get a refund for the yearly service since we have a new unit. They told us no because we didn't buy the unit from them. I use to think this was a great company. But now I second guess them. And I would not recommend them to anyone. Just didn't know they did not have a return policy. Anyone that does service with please get clarity on a return policy. read more

I scheduled a service call 5-23-2025 and they were supposed to arrive between 8:00 & 12:00, Diego arrived at 8:00 am and I was very happy he was on time! Diego was very polite and explained each task prior to completing. Diego even fixed a pesky screw that kept popping out of the drywall holding the vent in place. I really do appreciate the good work and friendliness of all the technicians working at Magnolia Heating and Cooling, I have never had a bad time with them Keep up the great work you folks are amazing!!! read more

Jesse is very good technician. He is very patient and I'm very satisfied for your service. They are very responsible and I appreciate you.

I would 100% recommend Magnolia Heating and Cooling! Jesse, the first to arrive was clear and concise as to what was going on, he showed empathy as I freaked out about replacing the AC. John, Steve, Mike and Raul all very professional, and friendly. Thank you for taking such good care of me and my needs! Y'all rock! Excellent service! read more

All staff is kind, friendly, and honest. They were willing to work with our budget and treated us the same whether we wanted a more expensive system or a more cost effective system. All the workers were able to give good advise with all the questions that we asked them. Manager Bobby M always made himself available and went out of his way to answer all my questions and help me with any concerns that I had. The installers Mike J and Andres went out of their way to ensure that we were satisfied and did additional work that wasn't originally quoted. Install manager Steve kept us updated with when our project was going to start and when the asbestos abatement was going to take place. I would recommend Magnolia Heating and Cooling. read more

Magnolia Heating and Cooling - Heating & Air Conditioning/HVAC Near Me - Riverside, California

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This review has been long overdue. We've been utilizing this company for quite some time now. We've had issues, but their customer service is very good. The owner is also very reasonable and accommodating. Having great customer service goes a long way in that it builds relationships with the local community, helps word of mouth reviews, and keeps customers returning. It's safe to say that we will be returning customers for all of our AC and heating needs. read more

After 17 years of faithful service my AC compressor went out. In the middle of the summer, naturally. But I was afraid to make the call. What will it cost? Can I finance? So I waited. But when I saw temperatures of 109 on the horizon, I knew I could not wait any longer. After a good amount of research, I chose to go with Magnolia Heating & Cooling. Now, getting an AC installed is not a fast process. Step 1 is a field team rep will come and look at what you currently have and that's who helps you decide what to get and what needs to be done. Bobby was the rep and he was awesome. He looked at my system and asked me questions about it. I told him what I wanted and he told me what I needed. Everything was explained to me in terms I could understand and I learned a few things, like what SEER is (important!). I didn't get upsold anything nor did I feel any pressure to sign on with them. I asked for a ballpark estimate of the cost so I wouldn't get sticker shock. He went back to his office he typed out the written estimate and he nailed it. He also gave me multiple financing options to fit my budget. A bit of information to the finance company and I was approved to move forward. Step 2 was the survey. Steve came out and did some measurements, took some pictures and later gave me the great news that they could do the install in two days after the survey. I was mentally ready for another weekend of sitting in my living room with the wall unit blaring all day but no! Step 3 is of course the best part. Installation day. Raven and Victor were my installation techs. They started early and didn't leave until the job was completely done. My house is a bit on the older side so trying to get new stuff to work in unison can be a challenge. Raven and Victor made it look easy (even though I know it wasn't). Raven was the lead and kept me in the loop the whole time and showed me things recommended to do in the future. I felt like they went above and beyond. The works looks outstanding. And in the end, everything that Bobby said was going to happen, did in fact happen. I couldn't be happier as I'm typing this review enjoying a 78 degree house. Yeah this review is a bit long, but I just wanted to detail my experience and help YOU out if you're hesitant on making the call because of cost or financing options. I know I was. In all honesty, the hardest part was making the actual call. My experience with Magnolia Heating and Cooling was so easy and pleasant I didn't stress about anything. Communication was great. Everything they said, they would do. All of their employees were awesome. They know you're spending a lot of money so they want to make you happy. Easy five stars. Highly recommended! read more

They deserve a full five stars. John, the service technician, provided great service and was on time. He repaired oyr Rhem A/C unit. It never sounded so quiet, and it never cooled as well as it does now. Geat people and great work. I highly recommend them read more

We only had window units before calling magnolia. My husband and I chose the mini split system and it was 100% the best choice for us. Eric did the walk-through with us and explained everything perfect; weighing pros and cons for each system. He was very up front about pricing and the contract, love him. We found that the wiring in our 1959 home wouldn't support any system, so they recommended Trout Electric. The extra holes in the last photo was from a whole house rewire. The installers, Hugo, Miguel, marvin, mike and steve were very professional and knowledgeable and honestly down right amazing people. In addition to all the work they did; the company even took the old A\C units and donated them to charity. I would 100% recommend this company. read more

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I had Diego and Patrick out today for a preventative maintenance on my HVAC system . These guys are true professionals . They called me when they were on their way to make sure I was here they arrived on time and ready to go . They explained to me what they were going to be doing and how long it was going to take and asked that I show them where things were . Basically they spent two hours on my system going through everything top to bottom . After they got done with the heater in the Attic they showed me everything that they did and what the results were and then went outside to the AC system and did the same after working on it . When all was said and done I needed a protective sleeve reinstalled on the copper feed line for the refrigerant which they were more than happy to take care of for me . Very knowledgeable technicians answered every single question I had and we're very neat in their work . I specifically asked that they put down towels for accessing the attic which they did and cleaned everything up and left everything better than when they got here . I'm a repeat customer of Magnolia Heating and Cooling and will continue to use them as long as their technicians work the way these guys did . Thank you HVAC​ read more

I have been dealing with Magnolia Heating and Cooling for years. I was fortunate to take a tour of the facility. The showroom is outstanding and a must-visit. It allows you to see and hear the top-of-the-line products offered by Magnolia Heating and Cooling. Of all the heating and cooling companies in the area, Magnolia Heating and Cooling is the only one that can provide this experience. Pictures of products are good, but the ability to see and touch what you are investing in adds peace of mind. My system was a significant expense, but seeing what my money was buying was a great relief. All the employees are top-notch, friendly, and courteous. All of my dealings with Magnolia heating and cooling have been outstanding. I look forward to many years of excellent service by the best company. read more

Gotta l' say Im pretty disappointed, I will be reviewing the contract closely in the coming days. 8 weeks is August 23, so I will be without AC for nearly the entire summer. This is the new unit Magnolia installed, under warranty, and under their service contract agreement Magnolia recommend I buy. So.... Why is it that the part is $3000 and is under warranty but the labor is not?! Why is it that a reasonable repair is 2 months away when a replacement would be better under these circumstances ? Why is it that the portable AC unit only can cool 100 sq ft - when my house is over 1,000?! Why is it, the portable AC unit is old and short circuited after 2 hrs of use rendering part of the house with no power? Why is it, it takes a bad Yelp review, text messages, and letters to get the service we are ENTITLED to? Josh did nothing wrong in my opinion, he came out gave me a diagnosis and addressed the issue - he even called his boss/supervisor to ensure the diagnosis was correct and consistent. He then fought for us to have a portable AC for the night. His efforts aside, it doesn't explain or excuse the above inaction. I voiced my concerns and had Eric, Samantha, and another tech calling me back to offer a solution. Essentially they bypassed the mother board that controls heating and cooling and wired it so it just cools until the part and motherboard comes in. This is a compromise - just makes me wonder why this route wasn't explored. Yes, given the pandemic, supply chain issues, and now the looming recession high inflation - expectations of expediency must be lowered, but service should be elevated. They rose to the occasion but only after me going all scorched earth. read more

I use their service for A/C maintenance and repair (When Needed) Quick Reliable knowledgeable techs Recommend Them to Anyone Needing A/C work read more

Our consultant Dave went over and beyond in getting us their techs to install a brand new furnace by the next day. He knew exactly what unit we needed and even helped us with the brand new thermostat (manual/wifi) controls. Our furnace was super outdated and the blower would blow non-stop air, not heat. The unit also had a couple dangerous gas leaks (thanks to Nick, first tech that came out and diagnosed the problem). Techs Miguel and his partner came out the next day and did an excellent job in installing the brand new unit. They were super careful and clean during the process and my husband and I were given the step by step procedure of the job they've done. We highly recommended magnolia heating and cooling. read more

My Nest was giving me an error message and Nest customer service was not helpful at all. So I called Magnolia Heating and Cooling. A friendly representative scheduled a technician for the next day. He came with a mask and gloves and booties for his shoes. Diagnostic is $99 but waived when they handle the repair. Turns out my issue was with the furnace and cost $189 to fix. He even noticed that I had put in my filter upside down and fixed that too. They only take credit cards. No apple or Samsung pay and no online pay options. I had to give him the actual cc number to input. Then I got an invoice/receipt emailed to me. Overall great experience. Thank the gods we have A/C again. read more

Professional service from first phone call to follow up. We found our service tech to be very knowledgeable, addressing the service issues of our gas furnace and air conditioner. We were given the inspection results verbally and with emailed attachment. Options were provided and explained thoroughly. I had follow up questions and called the office and the next morning our service tech was on the phone with us and answered all my questions thoroughly. Our furnace and air conditioner are 4 ton for a home just under 2500 sq ft - installed 2010 and why it wasn't a 5 ton and repaired 2 years ago with an incorrect starter is what we have. We don't have adequate heating/air flow, thought it was the ducts . We will be saving for new system but until then have functioning air/furnace. No high pressure, have options and can get our options further explored when ready. I am senior so the whole process of getting a phone call, confirmation and pic and bio of service tech coming out is really a plus for this company. This is a great service! read more

Heater was being temperamental wouldn't come on automatically, occasionally would turn on when messing with it for a minute. Most of the time we'd give up and leave it alone only for it to sporadically turn on. It heated and it blew out so issues were limited on what was the problem. Then it became hot and no longer an issue AC worked fine. Fast forward to this winter and same issues... I have an insane work schedule and who has time to wait around all day and then another day when the parts come in? Not me. Finally couldn't deal with the new lifestyle of being a popsicle. Called around yesterday and they were polite and professional (few other places we called not so much) I was told that Jesse will be there between 1 and 3. 1230 today Jesse called to let me know he would be here at 1. He was pleasant, efficient, prompt, and on time. No weird random technician creepy vibes. I now have heat that comes on when it is supposed to and when I want it to as well! How spoiled am I?!?! Thank you! I will be referring anyone with HVAC needs to you and if I need again one day will be calling back. Thanks again!! To the people in charge, Jesse needs a raise, and should be in charge of training people to replicate himself. Best customer service I've seen in a long time. read more

Magnolia Heating and Cooling came out today to do a maintenance check on a Daikin Heat Pump system I purchased from them last year. I couldn't be more happy choosing this company for my system install and maintenance. From the owner Eric to my install guy Mike and service tech today Drew , all are very professional, kind, and knowledgeable. Drew is a novice service tech but you wouldn't know that unless you read his bio. He was very thorough and informative. For my next service check, I will definitely request Drew. The ladies, especially Sara, that answer the phones are also very polite and try to work with a time slot that accommodates the customer. You can't go wrong with this company!!! read more

We were very happy with Magnolia Heating and their service. The technician was progressional and knowledgeable. The office staff were friendly and attentive to my communication. This company is affordable and honest and we would definitely use them again! read more

We had our system replaced 13 years ago by Magnolia Heating and air-conditioning, it was the right system for home, and has provided us with excellent heating and cooling year round. Your Air Conditioning and Heating system is one of the most expensive repairs and replacements for your home. Conduit with the Magnolia professionals before deciding on a system or service. Once a year they remind us of the check up of our system. They are always professional and show up when they say they will be there. They stay in contact prior to arriving with texts messages and phone calls as needed. While in our home, they are focused to get the job done, and always friendly. read more

I received a call after posting my initial review. The company offered to refund my $99 service fee if I would take the review down, as "it is bad for business." read more

Magnolia Heating and Cooling - Not so official quote for repair.... - Heating & Air Conditioning/HVAC Near Me - Riverside, California

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We hired Magnolia to update the HVAC system in our home in Old Towne Orange. Had a crew in our home for 5 days. Miguel, Hugo and Raul were very professional and such a pleasure to work with. They dealt with the heat in our tiny 100 year old attic without complaint and they were very careful, clean and respectful of our property. So happy with the upgraded system and looking forward to working with them on future maintenance visits. Was also really impressed with the office communication. Bianca was great at keeping me updated via text regarding scheduling. She also sent me a bio of the installer before he arrived the first day as an introduction. Very pleased - would highly recommend working with Magnolia! read more

This is the ONLY company that you should be using for your HVAC needs here in Riverside. Went with another company who bundled our solar, 2 years later we are dealing with major issues. Magnolia would have done it right and backed up their work. read more

It started with just a phone call since we were looking for reliable and licensed HVAC to look over our AC repair. It was great overall that started with Jen over the phone to Sarah and to Jesse whom took care of our AC and any needed repair or update. I also mentioned to jesse that there's a leak from ceiling since there was water overflow in our AC. Jesse cleaned and repaired anything on the roof AC and he mentioned all his recommendations and if any changes to call them again. I got the annual checkup maintenance plan to at least look over since it might come in handy. I recommend them for sure! Thank you Magnolia heating and cooling read more

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Just had A/C fixed from Magnolia after we had an electrical outage a month ago. Received another estimate from another A/C company quoting that it was the compressor & that I would need to order another one. My husband told the other A/C company that he was pretty sure it was a short inside the unit. Frustrated with the other company, I decided to call Magnolia Air. From start to finish the company was professional & made me feel at ease. John was our technician & sure enough he fixed our short circuit inside the unit! These days honesty is a rare find especially with A/C companies in this southern Ca. I highly recommend this company, will use them in the future & will recommend them to friends, family & at my next board meeting for our commercial office building. Thank you Magnolia Air!!! read more

I rarely write reviews except when it is truly warranted which was the case with Magnolia Heating & Cooling recently. Neither my heater or A/C unit were working in my rental property and I had had two other tradesmen look at it but they were unable to figure out the source of the problem and I was beginning to think that I was looking at a major repair bill. My assigned technician was Nate and he called to update me on his estimated arrival time and arrived as he stated. He was both pleasant in his demeanor and knowledgeable as he was able to diagnose the problem to get both units functioning again very quickly. He also tested all the other components to ensure that the other parts were working at their optimum levels and, with my permission, replaced the starter due to it testing below an acceptable range and to prevent a future breakdown (but he was never pushy in trying to upsell me). He was very thorough in explaining everything that he was doing and why, while being very patient in answering my many questions without being condescending. After both units were working great again, he went above and beyond by adding a protective insulation to the control wire to the A/C unit (which had been chewed up by the tenant's dog) and then cleaned out the condenser of debris and even rinsed it off afterward. In the process, he even 'took care of' two large venomous spiders of which I really appreciated as I have a serious spider phobia!! As a real estate investor, I have dealt with many tradesmen and contractors and I can say it's very rare to come across ones that are professional, competent, kind, considerate, and neat (no left over mess for me to deal with!) and that go the extra mile in their service. Thank you Nate for your refreshingly great attitude-- it shows that you really care about what you do and the service that you provide to your customers! read more