I wish I could give this a 0 rating they came to fix an a/c my house not cooling my compressor he said under warranty which is great but he said to swap it out with a new one will be $3,000 dollars and that's with my compressor warranty so I got another opinion and the man said yes it's under warranty it will cost you $700 dollars for me to swap out wow huge different it took him 8 hours and only $700 I would not go to this place get another opinion read more

Very professional. Observed all covid precautions. Worked well, quiet and cleaned up thoroughly. Team was very polite, explained and went over how to use A/C unit/remote well. Very pleased with their service. read more

Magnolia Heating and Cooling - Newly installed AC/Heating Unit. - Heating & Air Conditioning/HVAC Near Me - Riverside, California

Our technician, Josh, was very professional. He explained everything in detail so that we could understand and make informed decisions.

I spent several weeks researching HVAC units and talking with contractors to replace my 25 year old unit. The experience I had with Magnolia just absolutely blew the competition out of the water. Every team member was stellar and a professional in every sense of the word. It started with Bobby who came out to get an understanding of what I was looking for as well as to conduct an initial assessment. He was very thorough and detailed in his assessment, much more so than the other contractors. Eric (the owner) also came out to discuss some options with me as well since he knew I was interested in solar. He, too, was very insightful and a pleasure to work with. Once I gave the greenlight, Steve came out a few days before the install date to make sure they had all the details they needed for the big day. I was upgrading to a Daikin Fit fully modulating system with an all electric heat pump, so this wasn't a simple swap. The installation team members were Raven (Ray) and Victor and I really can't say enough about these guys. They absolutely knocked it out of the park and really took the time to do everything right. Last but not least, I can't forget Karina, who kept me informed every step of the way via text message, sending me little bio's of each team member I would meet, and letting me know what I could expect. Eric, Bobby, Steve, Ray, Victor and Karina, thank you all for your professionalism and desire for excellence. I wish more companies took the same level of pride that you do in your work. The new system has surpassed my expectations and I know 100% I made the right choice. read more

So after twenty two good years our HVAC system needed to be replaced, we called four other companies and each one sent out a high-pressure salesman to get us to sign a contract for a new system almost immediately. Thankfully, we got a quote from Magnolia and the experience was almost the opposite. Benny came out, looked at our system, answered our questions and gave us three options to choose from. He even left and told us to call him when we had decided on which system to go with. My wife and I were blown away at how patient Benny was in answering all of our questions without pressuring us to sign immediately. Day of install the crew came: Miguel, Hugo, Ruben, Steve they were all very courteous and hard working. Each Magnolia staff member was very polite when interacting with my family. They even put down plastic liners all along the walkway inside to the attic where they would be working. This crew worked hard and paid close attention to detail. They even sent another worker to repair some texturing that had been damaged during the install. So my attic entryway looked better after all the work was completed by Magnolia. I felt really good about doing business with a locally owned family business. Furthermore, Magnolia has formed partnerships with the local high schools for an apprenticeship program, in which young people can learn a trade and make a good living. Going forward I will only recommend Magnolia to my friends and family. The workers even gave me a Daikin and Magnolia hat as part of the install. read more

We had a wonderful experience with this company. Justin was extremely competent and repaired our air conditioning the same day even though we had ice built up in the system. He left to complete other jobs while it melted and came back in the evening to finish the job. It is refreshing to come in contact with someone who is able to do their job with a high degree of professionalism and politeness. Great company that is obviously very well managed. We will be using them for all of our heating and cooling needs. read more

When it comes to professions in the HVAC industry, these guys blow others out of the water. My AC was having issues and i was quoted over $18,000 for a new one by several companies because my current 5 year old system wasn't working at all, and according to the other companies couldn't be repaired. I called Magnolia and they sent one of their knowledgeable and friend techs. Within a few minutes of diagnosing my system, he had it running well, performed other maintenance my old company missed, and set me up for a routine schedule and my system has never been happier (or my family and myself!) They're honest, knowledgeable, courteous, and our families life long HVAC company. read more

Just had the pleasure of meeting Ryan who was professional and very informative. The staff at Magnolia Heating and Cooling have been reliable and easy to work with. Highly recommended. Thank you. read more

I happen to work with several air-conditioning companies through my job. Naturally when I had to replace my own system Magnolia was an easy decision. Installation was a breeze. Robbie and Mike had the whole place taped off ahead of time so they wouldn't leave a mess. I actually think my place looked cleaner after they left! They removed my old system, installed the new, and showed me how to use everything. They even helped me get online to use the wi features! Great work and the system is awesome. I will definitely be recommending this company to everyone I know. Since I'm also on my HOA board here and all of these houses are the same age, I'll be bringing Bobbys (my salesman) cards to the next meeting. Tammy and everyone else at the office are also a joy to work with. They made something I was dreading an enjoyable experience. Thank you guys you're the best! Update - 5/5/17. I had them back to add the air scrubber cleaner. Jacob was amazing and was done with the installation in less than an hour. I only wish I had done this sooner. As it happens, I was also having all my doors painted the day he was here. I've been running the cleaner for a day and you can't even smell the paint! It's amazing and this is an amazing company. I'm a fan for life! Thank you guys. New Update - Had then out again today for standard maintenance. Anthony S. Did a great job as they all do. In and out, very clean and efficient. I wish every company I dealt with was as competent as this one! I would (and do) recommend this company to everyone! So happy with my unit AND the service. This hot summer has been a breeze and my bills are around 1/5 of what they were before the new unit. Love these guys!! read more

I take everything back I said GOOD about this company. They charge you $129 + a trip fee (which was never communicated) even if they DO NO REPAIRS!! I specifically told them what I needed done and was told it could be done and rhat the 129 would be waived if they could fix it. When the tech Jacob, came he said my whole house fan was outdated and they don't make pull cords anymore. So u KNEW they no longer made pull cords and that was SPECIFICALLY what I asked for service, yet you still came out, KNOWING those are no longer made, and STILL came out to tell us that AND CHARGE US. SO F****** RIDICULOUS!!! ALWAYS FIND SOMEONE WITH A FREE ESTIMATE OR DIAGNOSIS. THIS COMPANY IS A SCAM LIKE NO OTHER!!!!! read more

I had an issues with our air conditioner and Justin Yeager came out. He was very professional, on time and very polite. He explained all our options and was willing to work with me to get this fixed. He was very through and took the time to show me everything. Great company would recommend them to anyone. read more

Extremely professional and very reliable. Had a very difficult time finding someone, everyone was booked out they were able to squeeze me in. Honest work and even cleaned the ac unit. Very happy customer and I strongly recommend. read more

Ryan and Drew went above and beyond, staying late to diagnose an intermittent problem with the furnace that was being reluctant to show up while the techs were on site. It finally happened and was diagnosed quickly. The repair has been done and the system works great again. read more

Great place at first. I wanted a simple service change and I was insulted. They made me feel dumb, laughed at me, and give me the stupidest excuse of all time. I was just trying to find a solution, but I couldn't take their disrespectful attitude. Worst customer service ever!!!! I have better customers service at any fast food restaurant or stores. read more

They came, they saw, and they conquered a very tough job. Very professional staff. I will call on them every time. Thank you very much .

Justin serviced our AC/Heating unit. He was diligent, took his time to diagnose and provide our options. He didn't make us feel like he was in a hurry to get to another appointment. He was thorough and found our issue which ended up being the starter. When other companies wouldn't make the time to schedule us during an excruciating heat wave Magnolia got us scheduled the same week. We are now back up and running nice and cool. We are happy to have met Justin and will continue to have him service our AC units wherever we may move to next. read more

One day we were blowing cold air and the next day we weren't. Our goto ac guy was out of the business so i took a chance and called magnolia and was not disappointed!! Marcus came out to our home and was courteous, knowledgable, and professional. He always wore his mask and used shoe covers when in the home. He quickly determined we had a dead starter and we were blowing cold air literally minutes upon his arrival. He double checked everything and gave us notes on any possible future issues we might have due to the mismatch between our r22 coil and outdoor 140a unit (we had it installed in 2013 during the coolant changeover). Excellent service and if we do decide to go with a service contract we will request him specifically! read more

We needed some work done on our relatively old heating system, and Josh was wonderful! He went above and beyond for my family, and saved us for another year before we'll have to replace the entire system. We will definitely be calling Josh when we get a replacement heater next year. He even fixed our water heater, which is only a couple years old, but the previous technician from another company failed to replace the duct pipes and there were small gas leaks occurring. Josh honored what the fire department would do, and replaced the duct pipe free of charge. We cannot stress enough how happy we were with Josh's service, and how much he did to get our system up and running safely. read more

Our 20 plus year old heater needed repairs for the first time. Magnolia came out on Saturday, the same day we called for service. John explained that the part would be available on Monday during normal business hours and he was able to repair that part in a reasonable time frame. I would definitely use Magnolia again for servicing our heating and cooling unit. They were very careful when entering the home, including wearing masks and using special "croc" like shoes that slipped onto their actual shoe to protect our floors. read more

Josh was competent and thorough. He explained the issues with my furnace and made the repairs on the spot. Very professional!

Could not ask for better service. A++++ professional from start to finish. From the time that Bobby consulted with my husband and I about an A/C installation, we knew that we wanted to work with this company. They are thorough and take the time to answer every question that we had. They sent Vincent and Raven to do the installation job. We are so pleased with the work they did. Made such a huge improvement to our home. They are super friendly and professional. I would highly recommend this company to anyone looking for an A/C installation. read more

Last October one of our two AC units died. We took several months researching companies and finally settled on Magnolia. Bobby M. came out to help us. He was great! (His wife is a CODA and he knows some ASL!) Bobby visited 3 times working out the details if our new HVAC systems. Steve was the engineer who worked out the details. Ray and Víctor were our installers. It took them 7 days! New air ducts, new grills, new attic access, 2 new systems and more. They arrived everyday @7am and worked endlessly til @5pm. They were professional, friendly, and kind. They cleaned up after themselves everyday and the new systems are fantastic. I highly recommend Magnolia Heating and Cooling. If you are lucky enough to get these 4 gentleman, you are fortunate. read more

Great company and great employees! Ryan did a great job with my service. Thank you for being a company I can always trust

Great company to work with. We did a full HVAC replacement. Staff was prompt and installation was quick and easy. Love our new heat pump system. read more

Anthony came out today for maintenance on our air conditioner/heating systems. He had his mask on and also was more than happy to wear shoe covers when asked. He explained everything he found (good/bad) in the systems. He answered all of our questions with patience and a lot of knowledge. He was very thorough. We have scheduled work for a later date and I am confident it will be a good experience. I'm always happy with this company. Thank you Magnolia as always and thank you too, to Anthony Acosta! read more

Today Drew came to perform our scheduled maintenance for our AC unit today. He did a great job! He is very knowledgeable and friendly hopefully he will continue to service us in the future. read more

My air shut down on Labor Day but I didn't realize It until I arrived home that evening. It was 97 in my home because my air went out. I called a few companies and Magnolia Heating and Air was able to get to me quicker than the others. Justin Yeager was my technician. He was very courteous, friendly, knowledgeable and honest. He explained everything to me and repaired my unit pretty quickly . He cleaned things up as well! Helped me order new air filters for my unit .He was very helpful. I would ask for Justin again! Thank you so much! read more

In January 2021 Magnolia Heating and Cooling installed a new Daikin mini split system in our home. From the beginning, with our sales person Bobby Moncado, we received excellent service from Magnolia. Bobby listened to our needs and gave us bids on a mini split and a traditional system. We selected the mini split system so we could eliminate the gas furnace and have the thermostats in the bedrooms at significantly different temperatures. The installation crew, Steve, Mike and Andrew, did a fantastic job! Because it was during the COVID lockdown and I was working from home they brought me a heater so I would be comfortable while they worked. They were always very professional, polite, and courteous while working in our home. They were also good about wearing their masks and helping us to plan where to safely keep our pets while they worked. They were also good about keeping us apprised when problems arose or there were choices to make so we could make the best decisions to fit our needs. One of the things that really makes Magnolia stand out from other companies is the follow-up care customers receive. After the installation was complete, they sent out a technician, Mike, to inspect their own work and take any necessary corrective actions to make the installation as perfect as possible. I was really impressed by this. In addition, when the City inspector came out and wanted some minor changes done, Magnolia came out immediately to take care of them. I can't say enough good things about Magnolia. Even their office staff is excellent. Karina always kept us apprised of where we were in the process and was always there to answer our questions. I would highly recommend Magnolia to anyone interested in having a new system installed or having an existing system serviced. read more

I called them out in late 2018, and received their quote for two different options in my home. They were my third quote. I had specified the same exact equipment from all three companies, so I was able to accurately compare apples to apples. Upon reviewing their quotes, I realized they were higher than the other companies, yet was compelled to go with them because they have good reviews as well as a friend of mine having them install a system. I didn't pull the trigger just yet because of being so busy with work, it they kept calling every few weeks and I finally told the lady on the last call why. "I've been super busy with work, but also you were the most expensively" Once I said that she said she's have the owner Eric look at my proposal and redo it to see where he could save. Eric calls me, talks to me on the phone about 15 minutes and says he's going to pull up my quote and redo it. Later in the day that new quote comes: the quote went from the original price of $18,469, all the way to $31,205. So the next time you want to see your quote go up almost $13,000, just tell them they are the most expensive to begin with and then waste your time talking to them some more and see how much they increase your quote. Future more, I called the receptionist and told her how it must be a mistake and she said yes it must be and she'd tell the owner Eric. He calls me back and says that he was wanting to just keep his guys busy during the original estimate and that this is the correct and up to date pricing. Why didn't he explain any of this on his call to me? Could have saved everyone's time by being upfront. When asked about this, he said he didn't even look at my original quote, which I find hard to believe. (How else would he know how to quote me the same equipment? Nothing was adding up, and I completely lost faith in them at this point. Bottom line is that you can save time and money buy ensuring you get three estimates and comparing to other HVAC companies. Don't be fooled into thinking that prices increased this much in 60 days. It was just added profit. Oh, the owner changed the ducting to the lower quality product and ask reduced the labor warranty from 10 years to 5 years. Must not have much faith in his equipment he's peddling. read more

Magnolia Heating and Cooling - Heating & Air Conditioning/HVAC Near Me - Riverside, California

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Today my new hearing and cooling system was serviced through my regular maintenance program. Shannon came to the house early this morning and called an hour before to confirm the appointment. He was a professional, considerate and thoughtful technician. Thank you Magnolia for always providing quality employees who care about heir clients! Linda Harestad read more

My capacitor went out on my A/C unit l, I fixed it myself but there was a short in the system that I didn't know about. I called Magnolia and they sent over Rudy and he was amazing! He fixed the short, cleaned our unit, changed our coil, and filled our refrigerant and now our A/C is ICE COLD! Price was reasonable and Rudy was fast and thorough. Highly recommended! read more

We moved to riverside three months ago. I began doing upgrades on our 1957 home. I requested a $99 inspection on our 15-18 year old HVAC. I was on the fence about working NexGen or Magnolia. I chose Magnolia as I wanted to support local businesses. The sales guy told me my HVAC was a 9 seer after reviewing it. I was given options and chose a 16 seer seeing how he said it would save me money. My electric bill was $150 so I purchased a new HVAC system with the intention of saving money. They gave a great financing package with 3% interest. The past two months my electric bill has not gone down. My AC was working fine before so I'm pretty much paying for a shiny box for the next five years and not saving any money. The three man crew that installed it were great. I would recommend this company. read more

I received a quote from this company a little over a week ago. Bobby is who came out to go over everything. It was very obvious that he takes a lot of pride in what he does. Extremely respectful, very informative, went over all the details and option s. Not once did he try to sell me anything that I did not want or need. When the time comes when I need to replace my unit or if I ever add on to my home, I will definitely use Magnolia. read more

I waited a bit to give a review. Although we have had this company install a very fine system 7 or 10 years ago, one that can localize a few different parts of the home, the homeowner here claims she didn't know she had to clean filters. She is a very handy person with tools and know-how. So I don't think she was told how to maintain her system, but to have them do it, perhaps in the original installation. Unfortunately neither was done until dire straits were involved. However, when we had a tech out to the house to clean and maintain, we upgraded to a filtered air on his recommendation. John was very helpful and credible, I can't say enough good things about his advice and service of the unit. Although he was just here to clean it, he was able to stay and do an upgrade to an air purifier. He told us it would help with the air quality in the house and the cleaning of the filters (I still don't get that part.) We noticed the difference the very next day. I am still appreciating it just now after a couple of months. I can tell I am breathing really clean air, unlike before (we have dust, dirt, dog dander). It is a very significant difference. The homeowner has allergies and damaged lungs and it is better for her. If you are lucky enough to get John (yes I asked and there is only one John), you can trust that his advice is coming from someone very knowledgeable and very interested in your specific situation. John even gave us some unrelated technical advice in the course of an afternoon. I have never encountered such helpful, credible assistance where he analyzed our needs and different solutions. I really liked this guy, he came off as a hardcore nerd about discussing solutions to your pressing hvac and other needs. Love it. The company followed up on how we were doing via a survey. When the homeowner here expressed interest in a manual or something (about how to clean filters, for example) the person didn't respond except to note her comment. read more

The AC in our rental house stopped working, couple of weeks ago. This was an old AC, and the weather was real hot. I called "Magnolia Heating and Cooling" company. They were quiet prompt in sending a technician who knew how to fix the older AC. I had to call Brenda, the manager, couple of times for different questions. She was very understanding and dealt with me with honestly, dignity and fairness, throughout the whole process. I recommend this company for anyone who has AC problem. Thank you Brenda. read more

please stay away from them!!!!!! called and said ac blowing hot need recharge.week or so later tech.comes says part is bad.its $760.50 to fix said ok is what it is.paid it ....asked all good?he says you need it recharged now.thats not included....another tech came out couple days later says you got a leak can fix for 3 to 4 thousand...or new unit for 150000,($760 part And 1 hour labor was $20 on line)new ac online is 3800 fyi .understand the cost is the cost but why charge me $760 in the first place?????????? read more

These are trying times that test everyone's patience. And in this unseasonably hot, humid weather, the temperature in our homes shouldn't add to our frustration. Fortunately, Magnolia is here to save the day and cool our sweaty brows. I endorse them unreservedly. Fast, friendly and fastidiously safe, my technician diagnosed and solved my AC issues quickly and competently. If you have mischievous spirits haunting your home, call the Ghostbusters. But if you are suffering from infernally sweltering heat, call Magnolia! Tell them Rick sent you... read more

Reached out to the company via their website in the middle of the week, did not hear back from anyone until Saturday, which of course they call me the 5 minutes that I am away from the house and driving, I ask if he can call me back in 15 minutes, the gentleman says no problem and I never heard back from the company again! This was ~2 wee read more

After 1 month, 3 different companies, four different AC Repair Men, Jake (Jacob) from Magnolia Heating and Cooling only took less than 2 hours to fix our AC Unit. You know you are working with a company that has high standards. We got a an email regarding the appointment, a phone call before he arrived, and a complete estimate regarding the repairs. His uniform, booties to keep our carpet clean, and a rug to catch falling debris showed how much they care about their customers. All company should be run this way. Extremely reasonable price, professional, and personable. We will definitely use their service again and recommend them to anyone. In fact Magnolia Heating and Cooling was recommended to us by my coworker. My daughter who has eczema finally had a very restful sleep and my husband and I slept with a blanket. read more

This is the most important purchase I made to improve my house and Magnolia Heating & A/C did there best from Gus, Tammie to Edward all around was the perfect experience. Thank you for all your help ..100% read more

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