Cristina came with one helper. She expected an empty house but we had not finished packing. We…read moreneeded windows, floors (wood and vinyl), kitchen cabinets wiped, bathrooms, oven and refrigerator cleaned. The helper used a perfume cleaner on the old linoleum which left it a bit sticky and stinky. She got water drops on the wood floors. Cristina cleaned the oven beautifully. After an hour, Cristina said she could not complete the work and she left. She did not charge me.

I used this cleaning service every month when I lived in my previous apartment and they're very…read moregood and thorough! I felt my apartment was always presentable and clean whenever they came. They even made my bed!

We used Kikay's for over a year before we had to stop due to budgeting reasons. The crew was on…read moretime, or if they were going to be a little late, they always let me know. Karen was easy to work with on scheduling and flexible when we needed to tweak the dates of cleaning. The crew accidentally broke a couple of small items (candle, perfume bottle) over the course of the time they cleaned for us, as will happen, and each time they immediately let me know and offered to replace the item. I would reccomend Kikay's Cleaning for sure!

Kikay's Cleaning was quick to get in touch with me about a deep cleaning I wanted for my house. We…read moregot an appointment scheduled within the next week, and they were on time and completed the job in a reasonable time frame. They did a wonderful job in my home, and I am very pleased with the results! Thank you!

I booked Superior for a move out clan in Beaverton, based on their competitive pricing. Most places…read morechange you an extra fee for move out cleaning and/or nickel and dime you for each task required by the apartment mangers like cleaning the inside of the fridge and stove, baseboards, etc. I called on Monday and was able to get an appointment for Wednesday. Now for the appointment...the crew arrived nearly 2 hours after my scheduled appointment, which was really frustrating. Apparently Stella booked the crew for a house in Lake O and asked if I could wait a couple of hours until they finished. "Uh...no! I have an appointment." When the crew arrived, the lead cleaner made a big stink to Stella (by phone) about all of the work that needed to get done in the time allotted. I wanted them to focus on the 3 bathrooms and kitchen, and I was prepared to do the rest myself. I took a "do what you can do in 1 1/2 to 2 hours" approach since I was trying to save money, and I cleaned along side them to get the rest done. They did a good job with cleaning the areas that I designated. I noticed that the stubborn area above the stove was not cleaned, and the lead cleaner proclaimed that they tried, but it couldn't be cleaned. So I took a scrubber pad, used some elbow grease and the stains started to disappear. So she tried again and removed most of the muck. In all, I think Superior may be a good company, but the staff do have some communication issues. (I do understand a little bit of Spanish, so I had sense of what they were complaining about to Stella and amongst themselves.) The crew was nice to me. They gave me a ride up the road so that I wouldn't have to walk a mile to the bus stop. I just think they were annoyed with the scheduling mix up and hadn't been told ahead of time what I needed them to get done in the slotted time. I am used to cleaners working at a faster pace than they worked, so maybe I set my expectations too high.

The Superior Team did an amazing job! It's so perfect.! Every detail…read more... I Will most definitely hire again. They came to our home to make it ready to sell and now I don't want to move! They also have lots of good references for all other types of services. Realtors... get this team for your customers! Thank you Stella and team!

They were so thorough with our house. Even put up with our dog! I will definitely use them again!read more

Amazing Maids is exactly what you want in a cleaning service. Scheduling was simple and painless,…read morecommunication was prompt and clear every step of the way, and the pricing is fair for what you actually get. The crew that came out was friendly, professional, and clearly took their work seriously. They were thorough - we're talking baseboards, corners, surfaces that often get a pass. The house was immaculate when they left. Not "looks clean at first glance" immaculate. Actually immaculate. Highly recommend if you want a cleaning service that does what it says it's going to do.

We have had Em-Maculate cleaning our house for a while and there have been issues from day one. We…read moreasked for two people for a deep clean. A man and woman arrived and spent 4hrs cleaning. Everything the man. Leaned was amazing, the woman did not do a very good job, they ended up sending the man back to redo what she had done. We were very happy with him, he went above and beyond. We liked him so much that we didn't make an issue of him damaging our laminate flooring using soaking wet mop. Apparently he left the company and they didn't notify us. They sent out some guy we didn't know while my wife was home alone. She wouldn't let him in. When my wife called Emily, she sent her to VM. She sent a text back. She said that she had tried to contact us but didn't hear back. The only contact we got was an email that she wanted to change days. She asked for a reply if the change was okay with us. It was not so we did not reply. Also, during the time we had service from Em-Maculate Cleaning Service the price changed from hourly to fixed and the price increased without notification. When my wife tried to work things out with Emily directly she said we were too difficult as customers and she was dropping us. Who knew that asking for clear communication was "demanding".

Over-charged, unprofessional, and sketchy business practices…read more I paid for a move-in cleaning for my new home. I was purchasing from my parents, who were present for the cleaning while I was out of state. I was originally quoted over email that the cost would be $580. It ended up being $1,200, and there was 0 communication with me that the quoted price would change. I found out when I got the invoice. I was charged for a 8 hour session with 2 people working. However, my mom told me that for the first 4 hours, only 1 cleaner was working. Also, the cleaner was an 1 hour late. Mind you, they did not inform me of either of these things. So, if my mom were not there, I would not have known. When I confronted them, they said one of their cleaners had a medical emergency. (Again, I would've been totally fine with only 1 cleaner at first if they had told me about it AND had adjusted the price accordingly instead of charging me for 2 cleaners when there was only 1). I guess, they may have assumed I didn't know the owners of the house, so they could get away with overcharging me without me knowing. So, I got the invoice for $1,200. I asked her why it was this price, since at most it should've been $760 ($95/hour for 8 hours). She said since they only had 1 person the first 4 hours, they ended up having 3 the second 4 hours to make up the time. So, it ended up being more. Also, they said they were there 10 hours but "gave me a discount" since they were late and there were mix ups. I told them I was very upset and frustrated, because had I known they were going to charge me double, I would've asked they stop the cleaning and done the rest myself. I did not expect to be blindsided with a cost double the price. They stopped replying to me on email and we continued over the phone, where they inevitably did not budge and charged me the same price for the labor since they ended up having more people. I accepted the charge, but wanted to write this review to share my experience. It's actually 2 years after the fact and I wanted to keep it to myself. As a small business owner myself, I know how damaging bad reviews can be. So, I wanted to give them the benefit of the doubt, but I just got an email asking to be connected as a business partner or something and it convinced me I really needed to write this. I'd encourage you to look for other options unless you're rich enough to be able to blindly pay nearly double what you're quoted with no notice.

Jason & Amanda do an awesome job. My house smelled fresh and looked great! Alida is so…read moreaccommodating and easy to work with, not to mention how affordable her rates are. Highly recommend! Also, I love their chalk artwork

Happiness is walking into a clean house after Alida's Custom Cleaning Service has been there…read moreworking their magic! Alida's 2 person crew came to my house and performed a 4 hour deep clean on the whole place. The showers sparkle, the dark questionable stains permeating my oven have miraculously disappeared, the floor is smooth and shows no signs of the grime and dust the humans who inhabit the place track in from the great outdoors! The layer of dust that usually provides a...er...'protective layer' on our furniture and electronics has all been removed (who knew that wood could actually gleam!) The air smells fresh without any traces of chemicals, and I fear I will never be satisfied with the halfhearted efforts of my teenager cleaning the bathroom again! The cleaning technicians showed up promptly at the scheduled time and brought all their own supplies. After a quick walk through to show them the house they quickly and efficiently got right to work. I had errands to run and felt completely comfortable leaving them there to do the cleaning while I was gone. (Plus, this way, I was able to come home and experience the magical feeling of having the 'cleaning fairy' visit in my absence- a joy only my husband has been able to experience in the past!) It was easy to schedule my cleaning time with Alida, and she was very prompt in her response. She was very professional and after a few questions was able to ascertain the service I needed and give me a price. They were very reasonable, and well worth the cost. I will definitely be using Alida's Cleaning Service in the future, and will comfortable recommend her to friends!

We have used Murray Hill Maids for over 13 years, absolutely love them for their conscientious…read moreprofessional cleaning, great communication and attention to detail. I highly recommend this company and the people that work for them.... you won't be disappointed!

Communication is pretty much nonexistent. Messaged them on Yelp and they said call to schedule an…read morein-home estimate. Left multiple voicemails and no one would call me back. I hired someone else.

We hired G&J on short notice to help us with a tenant move-in clean and the whole house looks…read moreFANTASTIC!! All the usual areas were sparkling clean but there was a wonderful attention to detail we haven't had with previous cleaners. We would HIGHLY recommend hiring G&J and look forward to working with them again :)

hired this family-owned cleaning crew for a standard clean, and I'm beyond impressed. A team of 4…read morearrived right on time (which is always a great first sign!) and got straight to work with friendly smiles and incredible attention to detail. Not only did they leave my entire home spotless--like, actually spotless--they went above and beyond with little touches that made a big difference. They even did adorable towel and toilet paper art in each bathroom! Think hotel-level presentation but in your own home. They were professional, efficient, and treated my space with so much care. It's clear they take pride in their work and genuinely want their clients to be happy. Definitely will have them be our regular cleaners from now on for their biweekly services!