The saga continues. I recently wrote a review about how horrible the service was at this establishment towards people with handicaps i.e. memory lapse, early stages of mental problems. Whatever, the point is that I was informed by the employees that if I took my review off they would give me service. This time it's getting the right form for a live scan, which they gave me in the first place knowingly. First off this is blackmail for a favorable review. They denied me service and told me I brought the wrong form which was a lie because the form is signed by one of the employees a J. Garcia and I had no paperwork to give in the first initial transaction. The way they treated my wife and myself were appalling. After ranting and raving about the forms. They had the nerve to want to recharge me for another live scan, which I found ridiculous because I didn't receive they service I required due to there mistake. I felt taken advantage of by J. Garcia and her accomplice. They should be reprimanded for they're so call service and unethical behavior. To kick it off they start recording me as though I'm going to do something criminal. Yelling they don't want my patronage which was fine by me. I found an ethical live scan service up the street by Robertson and Wilshire and they were twenty five dollars cheaper. It's not the cost that was the problem. I had enough money in my pocket to buy six live scans if necessary. It was the b.s. I had to go thru by some shady people that don't belong in the customer service field. There bosse should be made aware of their employees and the piss poor stewardship of their establishment. read more

I stopped by Mailboxes Times for some shipping help and was lucky enough to be assisted by Jenny -- and she was absolutely amazing! She went above and beyond to make sure everything was handled quickly and correctly. Jenny was friendly, patient, and super knowledgeable about all the different shipping options. She took the time to explain everything clearly, helped me save money on postage, and even made sure my packages were packed securely. You can tell she genuinely cares about her customers and takes pride in her work. It's rare to get that kind of personal attention these days, and Jenny really made my day easier. I'll definitely be coming back here for all my shipping and mailbox needs -- and I'll be asking for Jenny! read more

Jennine, Sydney & christina are literally the best people on earth. sometimes i come by the store just to say hi because they always bring the best energy!! they're also extremely organized and really care about their customers! from helping me carry boxes to my car or even texting me to let me know that my packages are heavy so i can prepare accordingly, they truly are the whole PACKAGE. pun intended. read more

I recently opened a mail box and had some notaries done by Fay at Mail Boxes Times. The service was exceptional. They quickly got me signed up as I was running late and even took care of two of my notaries. In this holiday season, I was very impressed by the speed and friendliness of Fay and the staff. In between helping me I saw them take care of at least 8 other customers. read more

every so often, people we interact with in our daily lives remind us there indeed are angels in our midst. christina & janine, of mail box times, are two magisterial illustrations of that reality. their disposition is spectacular; their will to extend themselves for clients... limitless! i wholeheartedly recommend this small business for all the services it provides read more

jennine is very helpful and attentive with all services especially livescan fingerprinting the while process took 10-15 min and she explained how they would be submitted and a website i can look up my results, she is very thorough. the staff was also very nice and they even have cheaper fedex shipping rates . read more

Jenny was super helpful! this place does it all - I got some keys copied here and they even completed my live scan forms! I called so many places before I realized how great and convenient this store was. Clean, helpful, and very friendly staff - thanks again, Jenny! read more

Gregory is one of the best customer service people i have ever had the privilege of meeting. He saved me at a moment when all hope seemed lost. i am massively indebted to him. He is a true hero, a savior. Gregory is the guy to solve all your problems. read more

This location is the most accommodating LiveScan facility I've been to. Staff is friendly and knowledgeable. Was able to walk in and helped right away! I'll definitely be back because they do so much more at this location, including making keys! read more

I have been coming here for over 1 year. The service is amazing. I would highly recommend this place to everyone for all your mailbox and postal needs. The owners are so reliable and are always on top of everything. THE BEST PLACE! read more

I love Fay and Afshin. This has been my address for 10 years. They care. We joke, and catch up when I come in to pick up my mail. They were genuinely concerned when I was in the hospital. They're like family. They're the best!! read more

They do DHL shipping! Jennine is super knowledgeable and provides helpful tips and tricks for faster and cheaper shipping. They even do USPS returns with the QR code also! So convenient and efficient. I highly recommend read more

Quick, professional, and hassle-free -- I was in and out within minutes. The staff was friendly and efficient, making the whole Live Scan process smooth and stress-free. Jenny was great and super helpful. read more

Offer lots of shipping services and choices - both domestic and international. Very knowledgeable about all procedures and fragile packing. Ship with all carriers, so I know I am getting the best price. read more

I go here every time I need anything mail related - stamps, certified mail, pack and ship, returns, etc. A bit more expensive than the Post Office, but the great service makes it worth it. read more

i went in for a notary today. this very beautiful person named Jennine helped me. will make sure to brong all my paperwork here from now on. Thinking of getting a mail box here as well read more

Went here for live scan and notary services. They were very quick and able to help me with both, then shipped it out. Lowest livescan prices in this area and they accept walk ins. read more

Great customer service, and works worh DHL for reviews! Jeannine is super accommodating with the services . They do international returns as well. One stop shop read more

Krystal was so hopeful with making my notarization as seamless as possible, very professional and helpful! Will be coming back here for any of my notary needs! read more