I'm posting an update because the same thing happened again. This time, it was a young Latina at…read morethe counter, and her dark-haired male manager (Latino?) stood there laughing. He genuinely thought that what she did was funny. It was clear that her behavior wasn't new to him. Not only is what she did fraud, but it's also a violation of your customer's personal space. For a stranger to suddenly and rapidly reach across the counter and aggressively tap on the screen your own finger is about to tap is a very jarring, unpleasant, and unnecessary experience. Get some decent humans, please. It's hard to trust you all when you have clowns representing your organization.

I visited the Post Office here on Green Tree. I was driving up when the post office was closing at…read more3pm so I figured I'd take advantage of the self service station where I could print out my labels and still be able to get my packages shipped. To my disappointment the service was out of order. I asked one of the clerks about it, of course she was clueless. So I stood at the end of the already enormous line hoping that one more person would'nt make to much of a difference since the line was huge.The clerk yelled at me to leave. I thought that was very unprofessional since she know that the self service had bee down for several days. No apology regarding the master or compassion. SO UNPROFESSIONAL LACK OF CUSTOMER SERVICE SKILLS

Charged over $17 to print 16 pages, regular black and white. Showed my confidential document to the…read moreentire store, as well as read parts of it out loud. Couldn't figure out how to notarize it. Total waste of time and money. Will never return.

I wish I knew the name of the girl who helped me she was so kind, customer service 100000/10read more

Went in Saturday morning at 10:30am for another certified send. Last time, it was fast and easy…read more This time clerk #11 was a miserable moody lady, and not just to me. Both lady in front of me and I she pushed aside to fill out something. I didn't have to last time. Same letter, same place, same certified. When I asked about digital return, thinking I needed, I was told, "you didn't tell me. " My response, "you didn't ask. Prior lobby lady did on if I wanted digital or paper. Her face and mood only got worse. I told her, "you know, you're a pretty lady, but you're not very nice. Your attitude sucks." Other lady who experienced her too, I saw, silently chuckled. Meanwhile, line got longer from her lack of customer service skills. She belongs in the back. Bad day for her? Hates her job? Death in family? I don't know, but she could have done better at hiding it. Just like many do on social media. Cost is second to customer service for me. First was not bad, second horrible! I'm talking POISINOUS.

Horrible service won't deliver mail . Old resident no longer live here Rate Zero 0000000read more

Because their hours are listed incorrectly, I came to this location instead of the actual post…read moreoffice missing the closing time at the USPS on a holiday weekend, which will unfortunately cause a substantial problem with my tax filing. They really should update their hours as this is a pretty critical error showing they are open a hour later than the USPS when in reality they close 2 hours earlier on a Saturday.

Andrew and Zach were so helpful and professional! They went above and beyond helping me! They were…read moreso kind and had great character. Thank you guys for your help and answering all my questions. (:

I've been to this location many, many times. The employees are friendly and efficient. There's a…read morekiosk now for quick Amazon returns and UPS drop-off which saves a lot of time if you don't want to wait in line or if you're in a hurry. I've used the Amazon kiosk (it's a touchscreen) to scan returns where Amazon provided the label and I still have the box. There's a slot next to the kiosk where smaller items can go into the bin. The kiosk also provides a receipt (and a label, if you scan a QR code). For larger items, that don't fit into the slot, I wait in line to speak with an employee and get my receipt (proof of return). This location also provides mailboxes with an address not a PO Box number, shredding service, photos, and more. It's conveniently located near the mall and near Best Buy.

This place is always packed and slow as hell!! They need to hire more people!! The amazon return…read morelines are ridiculous!!

The service provide was kind, friendly and quick. The place was clean. I would recommend this place…read moreif you want good service.

Angel Gonzales was amazing , Great customer service highly recommend If you need to ship, notarize…read more, or any postal service this is the place !

This usps is absolutely horrible! The workers flat out lie to you, they are very rude and…read moredisrespectful.. guess this is typical for gov establishments .. don't even deserve the one star, would give negative review if allowed

They lost my mail and it has never been recovered. Also Mail carriers are always putting mail in…read morethe wrong boxes.

Had to return items using UPS. Worker said he doesn't have the scanner and that he could print the…read morelabels. He then brings 2 packages from his store and tries to charge me for the printed labels and packages totaling almost $8! This is a free return. He's a scammer because he didn't want to use his own supplies to ship the items back. Greedy merchant and does not need to represent UPS at all. Do not use this shop!

This was a time saver . Not sure if you've seen the UPS store on bear valley but that thing has a…read moreline out the door all day. This was great and closer . They fax/copy as well. And have private mailboxes as . They ship both UPS and USPS . The owner was super helpful,this being my first time sending a UPS package . Real convenient and close to home .

Never had a problem with our PO. Clean, warm in winter, cool…read morein summer. Staff is always nice and helpful.

I recently went to try ship an item and only had the shipping label with me. I understand a QR code…read moremay have been required, but the employee I interacted (white lady with short hair and eyeglasses) with was extremely unprofessional, rude, and impatient throughout the process. Her behavior made the overall experience very unpleasant.

OMG, Apple Valley UPS was a breath of fresh air. Day and night from yesterday's trip and standing…read morein line TWICE at Hesperia Store. Talk about anal and a wasted trip. Three young smiling faced workers, with 2 helping were kind, patient, and so darn helpful. Making two orders (5 Amazon returns) simple, quick and straight forward. Including their suggestion on a great value for packaging. Bless them for taking their jobs to heart! This heat doesn't exactly make wasted trips acceptable (or pleasant), so thanks again. Farther away from me, but, I'll be back! The two older Hesperia gals can learn a lot from this young crew.

Absolutely horrible experience with this UPS store. Staff needs training as well as the manager…read more Rude inexperienced and unprofessional. I wouldn't recommend this UPS store even if you need to drive 30 minutes away do it to avoid an unpleasant experience!!!!!!!!! Do not give this business your hard earned money.