Because their hours are listed incorrectly, I came to this location instead of the actual post…read moreoffice missing the closing time at the USPS on a holiday weekend, which will unfortunately cause a substantial problem with my tax filing. They really should update their hours as this is a pretty critical error showing they are open a hour later than the USPS when in reality they close 2 hours earlier on a Saturday.

Andrew and Zach were so helpful and professional! They went above and beyond helping me! They were…read moreso kind and had great character. Thank you guys for your help and answering all my questions. (:

Had to return items using UPS. Worker said he doesn't have the scanner and that he could print the…read morelabels. He then brings 2 packages from his store and tries to charge me for the printed labels and packages totaling almost $8! This is a free return. He's a scammer because he didn't want to use his own supplies to ship the items back. Greedy merchant and does not need to represent UPS at all. Do not use this shop!

This was a time saver . Not sure if you've seen the UPS store on bear valley but that thing has a…read moreline out the door all day. This was great and closer . They fax/copy as well. And have private mailboxes as . They ship both UPS and USPS . The owner was super helpful,this being my first time sending a UPS package . Real convenient and close to home .

I'm posting an update because the same thing happened again. This time, it was a young Latina at…read morethe counter, and her dark-haired male manager (Latino?) stood there laughing. He genuinely thought that what she did was funny. It was clear that her behavior wasn't new to him. Not only is what she did fraud, but it's also a violation of your customer's personal space. For a stranger to suddenly and rapidly reach across the counter and aggressively tap on the screen your own finger is about to tap is a very jarring, unpleasant, and unnecessary experience. Get some decent humans, please. It's hard to trust you all when you have clowns representing your organization.

I visited the Post Office here on Green Tree. I was driving up when the post office was closing at…read more3pm so I figured I'd take advantage of the self service station where I could print out my labels and still be able to get my packages shipped. To my disappointment the service was out of order. I asked one of the clerks about it, of course she was clueless. So I stood at the end of the already enormous line hoping that one more person would'nt make to much of a difference since the line was huge.The clerk yelled at me to leave. I thought that was very unprofessional since she know that the self service had bee down for several days. No apology regarding the master or compassion. SO UNPROFESSIONAL LACK OF CUSTOMER SERVICE SKILLS

Never had a problem with our PO. Clean, warm in winter, cool…read morein summer. Staff is always nice and helpful.

I recently went to try ship an item and only had the shipping label with me. I understand a QR code…read moremay have been required, but the employee I interacted (white lady with short hair and eyeglasses) with was extremely unprofessional, rude, and impatient throughout the process. Her behavior made the overall experience very unpleasant.

My resident city is too small . But When I lived of here…read moreover13years I like phelan and pinonhills do know why?? Most regident peoples so kindly and sweet Even post office worker They are attentive

absolutely rude and unprofessional in his work ethic- elijah is a former employee who will waste…read moreyour time and won't care about it.

This location is located off 395. It has a large parking lot. The blue drive-up boxes are no longer…read moreoutside. This location has po boxes, passport issuance, and gifts in the lobby. There's also free medium and large flat rate boxes for priority mail. Over the years the service has been up and down but lately there seems to be a more positive customer service vibe. Even with long lines, I notice how the employees treat each person like a valuable asset. The employees are knowledgeable and answer questions regarding shipping, stamps, and any other postal questions you have. They also post notices for closures on the door, which I've found to be very helpful.

gtrea service everyone there is really nice and helpful. i would recommend this post office over…read moreany others in the hd

I was in and out in no time. Service is helpful and quickly serviced. I recommend this location.read more

I was treated w professionalism and speedy service. Love this post office. Anyone complaining…read moreshould try to go to a post office in LA COUNTY.

Went in Saturday morning at 10:30am for another certified send. Last time, it was fast and easy…read more This time clerk #11 was a miserable moody lady, and not just to me. Both lady in front of me and I she pushed aside to fill out something. I didn't have to last time. Same letter, same place, same certified. When I asked about digital return, thinking I needed, I was told, "you didn't tell me. " My response, "you didn't ask. Prior lobby lady did on if I wanted digital or paper. Her face and mood only got worse. I told her, "you know, you're a pretty lady, but you're not very nice. Your attitude sucks." Other lady who experienced her too, I saw, silently chuckled. Meanwhile, line got longer from her lack of customer service skills. She belongs in the back. Bad day for her? Hates her job? Death in family? I don't know, but she could have done better at hiding it. Just like many do on social media. Cost is second to customer service for me. First was not bad, second horrible! I'm talking POISINOUS.

Horrible service won't deliver mail . Old resident no longer live here Rate Zero 0000000read more

Much Improved Customer Service - Great Local Post Office!…read more I've really noticed how much the customer service has improved at the Helendale Post Office! The staff are now consistently friendly, professional, and genuinely helpful. It's a refreshing change that makes every visit quick and pleasant. Whether I'm dropping off a package or just checking my P.O. box, I'm always greeted with a smile and a willingness to assist. The line moves faster, the service is smoother, and the overall experience feels much more organized and welcoming. Great job to the team for stepping things up--Helendale is lucky to have you!

Very nice Helendale Community ....their own post office ..upfront parking..everyone so very…read morefriendly...they don't deliver to your homes here...very well kept and clean P.O. Boxes!

Charged over $17 to print 16 pages, regular black and white. Showed my confidential document to the…read moreentire store, as well as read parts of it out loud. Couldn't figure out how to notarize it. Total waste of time and money. Will never return.

I wish I knew the name of the girl who helped me she was so kind, customer service 100000/10read more