Alex and Sammy are always ready to provide great service. The mailbox rates are very reasonable too. The unique boutique like area constantly changes, so it's fun to peruse the new items. I like best the dependability I've experienced from Alex and Sammy. As I traveled for the past year, they forwarded my mail to me all across the U.S. It made everything as easy as if I were home. If you're looking for a mail box service, you will be very happy working with Alex and Sammy. Tell them Val sent you. read more

I rarely do reviews but in this case I must. I have been using this mail box company for more than 10 years and although the service has always been good it just got a lot better! It's now under new owners and they are the most friendly and helpful people you could ask for! The new owners now make my visit to Mailbox Express an enjoyable event that I look forward to. In today's world it's hard to find this kind of friendly service anymore so it is very appreciated when I do find it. If you're looking for a place that can professionally handle all of your mailbox needs and do it with a great professional and positive attitude Mailbox Express is the place! read more

I have only had the greatest experiences coming to this mailbox Express. I absolutely adore the new management. They couldn't be more helpful and they always have the products that I need for shipping. Even when I'm just dropping off a packaged and labeled box, they couldn't be nicer! read more

Absolutely the worst place I have ever gone to get packages delivered. The owner has zero customer service. He is rude and should not be in the service industry!!!!! I will never go back. Do yourself a favor and take your business elsewhere read more

I love this place. I won't go anywhere else to ship. The ladies that are always inside are such a joy to be around. They make me want to come around all the Time. It's so easy to ship with them. Fast simple. It really helps my business run smooth when i can come in and get my sample products overnighted for customers. Thank you. I appreciate the service! read more

Old Asian man so RUDE!!!! I can't even believe how he spoke to me over not having a printed label. He yelled at me saying how did I expect him to do anything ? I told him I definitely didn't expect a thing because I will never ever return. You're a pretty sad person to be so nasty right Off the bat to a friendly customer. I will let everyone know to avoid your store at all cost. read more

I want to update my review because I realized, after I viewed my bank account, the guy charged me .70 per stamp!! I know its just cents, but integrity is important to me and this guy doesn't have it. I'm not the kind of person who is offended easily or likes drama so, trust me, the guy had no reason to be rude to me. read more

I just purchased a home in Huntington Beach and am getting settled into the area. I found this Mail Box Express place when I was getting coffee at the drive through in the shopping center parking lot. I just needed a few copies to finalize a package to mail out. I went in and asked if they made copies. He said yes and then proceeded to check in the UPS packages. I sorted my copies on counter and asked if I could get a few copies and then provide the remainder so that I could keep all originals in order. He told me no - all at one once only - i was like, I can't provide at one time - i just need to make sure they are all in order. He wouldn't do it! I will never be back again! I spend about $500 a month on shipping/copies/etc. for my business and if I am Huntington Beach for 15 years (length of my office lease) - then that's a loss of $45,000 - just because of a rude person not willing to assist with copies! I would highly recommend going elsewhere!!! read more

No issues!! I have been with Mailbox Express since 2017, recently new people took over, awesome people, prices are good and they have multiple services, best mail center in Orange County. read more

I run (3) national corporations and maintain residences in (3) states, with the help of Mr. Jay and mail box express. I don't know what I would do without their quick and professional service. I always know I'm getting the best mail box service in the most prestigious part of Huntington Beach zip codes and my mail forwarded quickly anywhere in the country. I would have to say after dealing with this Huntington Beach p.o. box service and reading the recommendations on yelp I would defiantly recommend Mail Box Express Mailbox Centers 19744 Beach Boulevard Huntington Beach, CA 92648 It's funny how the people leaving bad reviews are obviously racist or mentally unstable. It's like don't go to a mail center looking for a relationship it's hard work not time to chat or play games it's mail not a hair salon. Jay's English is great If you are looking for a safe mail service with trusted professionals go here FIRST! Seriously this was one of the best recommendations I have ever received from yelp. Their the BEST! read more

I have been coming here for the past 3 years, recently the store has gone under new management and and wow what a difference! Alex and his wife are so friendly and helpful. The store itself also looks so much cleaner and organized. They ship fedex, usps, and ups! read more

RUDE AND GRUMPY OWNER!!! Maybe the owner of this store doesn't need my business or has become so complacent with his current customer base that he no longer cares. I've had a mailbox here for 3 years and EVERY time I go in, the owner is rude to me. He throws my packages on the counter, gets irritated if I ask to use his pen to sign a form, it's rediculous! Not to mention the place is outdated and dirty. He has product on the shelf that looks like it's been sitting there since 1984. If you're looking for a PROFESSIONAL mailbox service, this is not the place. read more

These guys are fantastic I've used them so many times and they're just super courteous helpful and friendly.

I agree with most people here. Zero stars. I had a shady experience after repeatedly asking the man how much it would be to ship a backpack to MI that he had already weighed and knew the state it was shipped to as well as zipcode. He typed the zipcode in his computer to calculate I assume and I then again asked him how much it was. No response. I'm thinking ok he just can't hear but I think he is scammy. He prints out a label with tracking and placed it on my package and says ok take a picture and send the tracking. I didn't realise he was in a way tying down his sale before giving me my price. So I sent the tracking to my buyer on eBay and then he says "ok $20.78. He is just pulling prices out of nowhere. Not acceptable. read more

I have probably been here at least times. The Guy that owns or runs the place has not once greeted me nor been friendly to me. Today I tried to mail something and had to walk out and go somewhere else bc it took them sooooo long. I honestly think I aged in there. Save yourself time and go somewhere else where they're happy to have your business rather than treating you like an inconvenience read more

The staff is friendly and efficient. The owner's little dog barks at everyone that walks in the store making for an unfriendly atmosphere. If you need a store in your store get a friendly dog like a golden retriever that doesn't bark at everyone! read more

I read the reviews in here and had to give my 2 cents... Jay, the owner is WONDERFUL. I come in with stuff to mail and he boxes it and secures the breakable things so they arrive safe. He always gives me the cheapest ways to get my items where they are going.... He and i were talking today when i sent out my xmas packages and he said he tries to educate people to be careful how they send gift cards because once they leave his facility, he has no control over if they are stolen and it is so upsetting even to him that people don't get their items.... I have been coming here for over 10 years.... and always will because I 100% trust Jay and he always takes care of all my shipping needs. I also recently opened a PO box here... read more

I visited this business five times in under two weeks (I'm from out of state). From my first visit to my last I received nothing but outstanding, extremely friendly, "above and beyond" service. I'd give them six stars if I could! A business that makes a personal connection to its customers is my kind of business. Thank you all at Mailbox Express for all your help and for being the kind of business that this country needs! I really will miss you all! (Pine cones) read more

RIP OFF What a RIP OFF! This guy charged me $50 to notarize two documents and $26 to mail two items that regularly run me $16 at the post office. I questioned him on his 'up charge' an he claimed it was $3 per item above and beyond the post office fee. Well there was a larger discrepancy then that! This guy is a CROOK! Don't go here unless you enjoy paying double for everything. Great customer service , super nice guy. So I guess that is what the almost 100% mark up is all about, he's nice. #bulls*** RIP OFF read more

Alex the new owner is awesome. I just had get something notarized and although he is waiting of this new notary certification he was honest and sent me to AAA. I never knew in 35 years of being a member they offered that service. Alex got my stuff Fed Ex for same as the big office, but faster and scanned and emailed me a crucial page just being nice. Welcome to the area Alex. I have been going here of years and never had issue with the old owner, but I can tell Alex is trying his best to make it a good spot. read more

I live right across the street from Mailbox express and the convenience is amazing!! Through the holidays I was at Mailbox express very frequently and Alex and Sammy were always so nice and very helpful. I have also gotten a few items notarized by Alex recently. I never want to go back to the post office after discovering Alex and Sammy's little gem. Thank you! read more

Jay the owner is WONDERFUL! He has saved me when I was in a "pickle"... waited for me when I HAD to get something out. He is straightforward and honest. I have relied on him for years! read more

This guy was so rude he yelled at me in the store when I tried to ship out a box and gave me a lecture how I was rude and unkind when I simply walked in to his shipping center to ship out a box. Never go here. So rude and disrespectful. I never write yelp reviews but this was so unprofessional I had to. read more

I sent some confidential papers through Mailbox Express. The papers were going from Huntington Beach to San Diego. They were sent registered, return receipt, and the cost was $18. The papers still haven't gotten to San Diego- 3 weeks later. I went for a refund. The owner refused to give me one, and said it's the fault of the postal service. I could have walked the papers to San Diego quicker. The owner was rude, and will definitely never see me at his store again!! read more

This place is so awful! The Owner is SO rude and is very unprofessional! I have had two bad experiences here and was in a bind so i decided to just go in again and purchase ONE stamp, even that experience was horrible to the point I am sitting outside in my car writing this review! He laughed at me when I asked him a simple question and even mocked me at the next customer and practically shoo'ed me out laughing. I will NOT spend another cent here, even if Im desperate for a single stamp. read more

Ok, so first thing I want to address is the old ownership. I've been going to MailBox Express now for over 8 years and the Asian ownership are/were hardworking, polite, helpful and courteous. The people I see complaining on these reviews more than likely are the problem OR they don't understand Asian culture AT ALL. Jay was great, is great and only has issues with customers when they themselves are rude and aggressive. One can't rush into a store and expect everything to be dropped because they themselves are late mailing something. So please rest assured from a happy client that's been with them for almost a decade that the 1 star reviews are probably the people with the character issues and are impatient and rude. NOW ON TO THE NEW OWNERSHIP! Alex and his wife Samira are incredibly warm, neighborly and make an immediate great impression. We've already had several heart to heart conversations and their customer service and people skills are exceptional. If you wish to do business with people that treat you more like close family friends than a stranger, then this is definitely your spot. Their warmth and genuine way of being is a breath of fresh air in an otherwise self-centered, culturally ignorant society. It's clear that most bad reviews on this page are because people rarely take the time to consider the culture and back ground of the people around them. So a word of advise - definitely use MailBox Express and soak up the good neighborly consideration and service you'll get from Alex and Samira. You won't be disappointed. They are exceptional people and I'm happy they are now a part of our Huntington Beach community. read more

The owner is always friendly and more importantly they have every service I need! I have literally dropped off USPS, UPS and FedEx in the same visit. And he's never sweated me for not having my packages zipped up already. This is the only place we use now! read more

I'm seeing lots of mixed reviews on this place but for me I've only had good experiences. I've actually been here 3 different times in the last month or so, I can see how some people can say the Owner is grumpy but he's never been grumpy to me. He's always been very helpful, shows me the least expensive way to get my stuff sent out and basically does it all for me. He's always been very helpful and friendly. I live just down the street from here so this place is super convenient for me and I will continue to come here for all my shipping and mailing needs. read more

This Mailbox Express is awesome! This location is family-owned. Everyone is very professional, prompt, and helpful. Best part..all of my Christmas packages made it on-time. I really like that there are cute (cards,signs, notepads, candles, etc.) I highly recommend coming to this location for quick and efficient mail services, among others as well. read more

I had a number of things I needed to get done in a very limited amount of time, and Samy was so helpful, from copying emails, copying other documents. She was so willing to do what ever I needed and with a smile. She didn't make me feel like I was burdening her at all. Very friendly atmosphere and very conscientious about keeping things sanitized during this season, they were constantly wiping things down. I really loved the music they had playing in the background too. read more

Alex (new owner I believe) and the whole team at Mailbox are great. From small jobs to large they have a done a great job for me -- thank you much! read more

Great place for a PO Box! Super clean place and superb customer service. I received mail and Amazon packages here and it worked out perfectly 100 times out of 100. Thanks mailbox express! read more

I walked in to ask a simple question about a package I dropped off. The owner raised his voice and shouted "How would I know! You should go to the post office!!" It was humiliating because there were other customers in the room. I've been a paying customer for 2 years and had been patient with his attitude, but this was absolutely uncalled for and disrespectful. I have no desire to slam a local business, but I can see I'm not alone in my experience. read more

This place is a joke. Unless you're dropping off UPS or FedEx package, don't give this place ANY business (only reason I mention above is because they have to scan the packages proving they received and are responsible for the package until the delivery truck arrives). Guy was very rude when I attempted to drop off a postage paid USPS package along with my UPS packages saying, "I'm not responsible for the package, you should go to the post office". Then I asked if a USPS driver comes to pick up packages at this facility and he said, "Yes". Not wanting to jeopardize my package, I said I'd take it to the post office to which he replied with a snark, "Yea, that's a good idea". How do places like these with piss poor customer service/people skills stay in business in today's market. I truly believe if it weren't for the UPS and FedEx drop off, this place couldn't stay a float. Take your stuff to a franchise UPS or FedEx location and they'll gladly take any/all packages, I'm usually for the small local shops, but this place put a bad taste in my mouth. read more

Owner is rude and this place is twice as much as taking your package to the post office or UPS directly. The guy always acts likes you're bothering him and getting a straight answer for a price is like pulling teeth. Just know that the final price will likely be even more than what he quoted. read more

Horrible service. I just came in to drop off a UPS package. I asked for a receipt and the man told me to take a picture of the tracking number because he can't print anything. I asked him if I could have a receipt that I dropped it off at this store and he told me to take my business elsewhere!! Unbelievable! This is the last time I come here!! I usually go to the store off of Atlanta and Magnolia (Vons Shopping Center) and they ALWAYS give me a tracking receipt for proof of drop-off. read more

I've never written a negative review but the guy who works here is a real asshole. Doesn't even know what he's talking about. Kept explaining to him that I pre paid for a label and he kept cutting me off to go somewhere else. SOOO RUDE. Never coming back here again. You don't treat customers this way.. Ever read more

Do not go here for FedEx. I was charged $55 for sending a single document on Friday at 1 pm from HB, CA to be In GA Monday by 3pm. The package did not arrive until Tuesday. I filed a claim with FedEx who guarantees delivery and they said they had already issued a refund to Mailbox express for $30.35!!!!! WTF? So this loser here not only charged me an extra $25 just to take my single 8x11 document over the price of fed ex, they are refunding $30 back to him. Great, he just made $85 for just being open and pretending to be nice. I always ignore the complaints and go here, will be posting on Google too to warn people. Go to 5 points read more

Terrible. The guy behind the counter is cocky & does not accurately understand shipping procedures. Avoid this location!

This is a great mail stop. Jay is a great guy and will even call you if a package arrives!