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    Main Street Pediatrics

    2.8 (9 reviews)
    Closed • 8:00 am - 5:30 pm

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    Westborough Behavioral Healthcare Hospital - The view

    Westborough Behavioral Healthcare Hospital

    1.3(22 reviews)
    5.0 mi

    I am writing this to warn other parents, particularly those with children on the Autism Spectrum or…read morewith complex medical needs. I read the reviews for Westborough Behavioral Healthcare (WBHH) before my 9-year-old son was admitted, but I made the mistake of taking them with a grain of salt. Please do not ignore the warnings. My son was admitted to the Special Needs Unit (SNU), a program that claims to be specialized for neurodevelopmental disorders. Our experience was a clinical nightmare: Clinical Dishonesty & Lying: The attending psychiatrist explicitly lied to me, claiming he had consulted with my son's outside prescriber and that she agreed with a high-risk medication change. When I contacted her myself, I discovered she had NEVER agreed and actually had major clinical objections. Furthermore, I was given conflicting information by nursing staff who initially denied meds were given, only for the doctor to later admit the error in writing. Illegal Medication Administration: After I explicitly withdrew consent for a high-risk psychotropic medication (Geodon) based on the outpatient provider's actual advice, the hospital administered it anyway. The attending physician confirmed this error in writing. My son subsequently developed slurred speech and neurological distress. Severed Communication & Denied Access: The facility consistently failed to facilitate contact with my son. I was repeatedly denied 'Goodnight calls' with my 9-year-old, which is a fundamental right. Furthermore, promised callbacks from the clinical team during crises never happened, and the unit phone lines were frequently diverted to full, non-functional voicemail boxes, leaving me with no way to check on my son's safety after a medical error. Medical Neglect: My son has a documented neurogenic bladder protocol from Boston Children's Hospital. Despite having the records, staff repeatedly failed to implement his toileting plan, citing 'communication breakdowns between shifts.' Lack of Services: While the facility's website advertises speech therapy, the unit staff admitted they do not actually have it. For a child with an IEP and communication struggles, this is a critical failure of care. Deprivation of Safety Tools: They withheld my son's prescribed sensory tools (weighted vest/chewy tools) as 'punishment' for behaviors, which is a violation of trauma-informed care and ASD clinical standards. Unsafe Discharge Tactics: When the facility reached its 'clinical ceiling' and admitted they could not maintain safety without a 1:1 sitter, they attempted to force a discharge home while he was still medically unstable rather than facilitating a lateral transfer to a higher level of care. If your child has ASD, PTSD, or any medical complexity, this is not a safe environment. I have filed formal complaints with the MA Department of Mental Health (DMH) and the Department of Public Health (DPH). Parents: Advocate for a transfer to a tertiary medical-psychiatric unit (like Boston Children's or Bradley/Hasbro) instead of accepting a placement here. Do not let them make your child's safety their liability experiment.

    I went to this hospital and they menatally abused me ... but not only that they always stuck IM's…read moreI'm me for other peoples actions and a staff raised their hand at me and the other staff backed them up , and I called 911 on that hospital and they just kept me there . And not only that , but a patient said they were going to find me and slit me.... And I was committed 7&8for lies ... and I had false charges on me...

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    Westborough Behavioral Healthcare Hospital - This is the patient it happened to

    This is the patient it happened to

    Westborough Behavioral Healthcare Hospital
    Westborough Behavioral Healthcare Hospital

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    Autism Behavioral Center

    Autism Behavioral Center

    3.3(7 reviews)
    8.9 mi

    Autism Behavioral Center in Northboro MA is an incredible home and center-based organization, that…read morehelps children and their families learn to work Autism Spectrum Disorders. With its insurance based, ABA (Applied Behavior Analysis), and Board Certified Behavior Analyst guided programming, the rapid progress it's clients make, is nothing short of miraculous. I should know, my own child is a client there. In the six months that my son has been a client of ABC, I have seen an incredible change in his behavior, his speech, and his social skills. I feel like his 1:1 or behavioral technician, was handpicked or selected especially for him. She's friendly, patient, and knows my son better than anyone else. The same goes for the other technicians at ABC. They are kind, friendly, and well-trained. But the best part of all, is their Saturday social groups. Their age appropriate 8:30-4:30 programming, covers everything from morning meeting, arts n' crafts, outings, play based therapies, and social skills training. My son loves going to ABC every Saturday to "see friends" and to have an exciting and fun filled day. Thank you George Torbay (owner). Thank you for changing our lives. We couldn't have done it without you and your incredible staff. - Jill Ricardo (parent)

    ABC is filled with great people providing terrific services for children with autism spectrum…read moredisorder. I highly recommend them to anyone looking for the best for their children. They are the best. Thank you ABC. We really appreciate everything you do.

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    Autism Behavioral Center
    Autism Behavioral Center
    Autism Behavioral Center

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    Vendetti Wellness Group

    Vendetti Wellness Group

    2.1(7 reviews)
    1.1 mi

    Worst company! I booked appointments for my children's only after learning that my insurance…read morecompany will fully cover. But Vendetti charged for a cancellation, even after I emailed the doctor indicating my son had to be taken to an ER for mental health issues, and for my younger son, they have charged for afterhours appointment, which they never mentioned that they will charge extra. It is a horrible company, money hungry, and greedy, and they hide important, this company should be blacklisted, and the counselors have to move, as they are good.

    Billing practices are unethical and lack humanity. I had to cancel 2 appointments due to family…read moreemergency. A family members suffers from an eating disorder which is the primary reason for my therapy needs. My cancellations were a direct result of the issues I am working on in therapy. I was charged the full $150 for each of these appointments even rather than the company charging my insurance. I gave notice of the cancellation as well as proof of my emergency. It did not matter. The billing department was rude, unprofessional and showed no care for their struggling patient. The therapy itself was mediocre at best. I spent time with two different therapists who after a couple months decided I was "cured" or was ready to "graduate from therapy." This is a sorry excuse for a mental health provider who is greedy and shows no actual care for the patients to whom they are supposed to be caring. If you can find a therapist through another group or private practice I strongly suggest avoiding Vendetti Wellness at all costs.

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    Vendetti Wellness Group - Proof of the date/time that they were sent a response yet continue today 3/1 pretending they weren't notified via calls or now this email

    Proof of the date/time that they were sent a response yet continue today 3/1 pretending they weren't notified via calls or now this email

    Vendetti Wellness Group
    Vendetti Wellness Group - Owner replies on Sat. 3/1, but ironically she already knows the issue wks ago & again last night

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    Owner replies on Sat. 3/1, but ironically she already knows the issue wks ago & again last night

    Hospital for Behavioral Medicine

    Hospital for Behavioral Medicine

    2.4(16 reviews)
    13.5 mi

    HBM has inpatient and outpatient programs, both of which are good, but please take negative reviews…read moreof HBM with a grain of salt as most are commenting on the inpatient program only and as people are often sent to inpatient when they don't want to go so it can feel like a loss of freedom, when really it's about taking all responsibilities away so you can focus on yourself. The building facilities are new and clean, the cafeteria could be better but isn't terrible. Everything else aside the staff is great and they really care, as rough as it is to be inpatient and as frustrating as it is to be there day after day I felt like the staff really cared and made an effort. Most times other patients were upset it was due to the necessary rules of the place. The staff are openly supportive of each other, waving to each other or giving each other a supportive hug when they come back to work after being away; that shows a real team who really cares. Whatever might be said about the inpatient experience, their outpatient program is where they really shine; excellent clinicians, a safe and supportive place for group, and an environment that seeks to help and prepare you to return to your life. They have patience beyond the limits of most and their women's trauma program is superb. Group includes process, skills practice, expressive therapy, yoga, support dog visits, as well as a coffee bar, breakfast and lunch provided as well as transportation to HBM and home for any patient who needs it. Having done inpatient and outpatient I felt safe, truly seen, and cared for in my weeks there.

    They don't treat any medical conditions. Vomitted for two days without any medical staff asking if…read moreI was alright. Treat you like a criminal

    Main Street Pediatrics - nutritionists - Updated October 2026

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