They were great and replaced my hot water heater in under 3 hours. Best part, they took the old…read moreone away. I didn't have to be a current customer to receive help like with so many other local plumbing companies. I called in the afternoon and they were there the next day. Thankfully they had the foresight to bring a brand new hot water heater with them. I will definitely call them for and future needs. Thank you!

Andrew was running a little Late but communicated that to…read moreme. I am retired so no big deal. He arrived with a nice smile and a very relaxed and friendly manner. We discussed what I wanted done today, gave me a quote and got right to work. I decided to have the immediate leak fixed but we talked about what he would like to do to update the antique plumbing attached to a very old double cellar sink and fixtures. He updated the washing machine plumbing and he said he would send me an estimate for the rest of the work which I would love to have updated. I loved what he did and what he would like to see updated. He was done quicker than I expected and I said I would let him know about the further updating of demo of sink etc. He was wonderful and he made me feel like he really cared about what I was dealing with health wise with the old plumbing. He's a great guy and I will call him when I am ready to finish the entire job but for today I love what we did and his work! I was super pleased!!!

The job went fairly well. I am quite satisfied with the work done…read more The only really disappointing thing was that the boss/plumber didn't seem to have read the messages & updates through Yelp.

Fantastic to work with. So responsive and great communication throughout the process. The project…read morewas more extensive than expected but we found a way to keep it within budget. Highly recommend the Hilltop team!!!

I got hold of this company on a Wednesday late afternoon and my problem was solved by Friday…read moremorning. Reliable. Quick to respond and very efficient. I have already booked them to come back and fix my bathroom faucet. Highly recommend.

Jeff is a good guy and a great professional plumber…read more Knowledgeable,thorough and neat. As the old Maine expression goes, "finestkind " none finer !

Good overall. The crew showed up when they said they would, talked me through the problem, and got…read morethe drain working again. The price was a bit higher than I thought it would be, but the job was done right.

I hired Zoom Drain to fix a simple clogged drain. They sent an inexperienced technician who…read moreinitially cleared the clog but then went back in aggressively and cracked the pipe, causing major flooding and extensive water damage to my home, including the first floor. Instead of taking responsibility, the company blamed the issue on "old pipes" and has been completely unresponsive to my repeated calls and requests to speak with a manager. To make matters worse, after causing thousands in damage, they had the audacity to send me a bill for hundreds of dollars. This business has shown a complete lack of professionalism, accountability, and customer care. I strongly urge anyone considering Zoom Drain to look elsewhere.

Eric has been the go to guy for all our heating and plumbing needs for many many years. He was…read morequick to get back to me when my ancient boiler had issues over the winter and fixed the issue right away. He let me know when there was a sale on new boilers and got it installed saving me hundreds of dollars. I appreciate Eric's responsiveness and communication during the entire process.

Eric called back within the hour and set an appointment for Saturday AM to clear a drain. Our house…read moreis ancient and the plumbing hopeless. This is the first time my husband has agreed to professional help for any work in the house. Eric and Bob were thorough, professional and willing to answer questions. The job took longer than expected because rotted parts had to be replaced but the price was more than reasonable. We recommend Flink's Plumbing without reservation.

I have had Rudi the plumber do a few jobs at my home. They seemed fair and knowledgable but I put…read morea new bathroom in about 4 years ago Rudi the Plumber installed the Kerdi drain under the tile. Recently the drain started to leak I called 5 times with no call backs. I even told them they were the ones to install the drain. I had a different plumber come by today and he confirmed that the drain is leaking due to a poor connection of the PVC to the drain. I am not happy that even though I was already a customer that they did not have the courtesy to call back and make a visit

Plumber was efficient, effective, and polite. We had a drain issue three years ago, which he…read morerectified. When I called recently about another drain issue, I was told that they were not servicing house drains anymore.

OUTSTANDING !!!!!! I reached out to discuss the service needed (sump pump installation) , and was…read morecontacted by someone in less than 30 minutes, and they provided us with an estimate for the project. They arrived on time and were incredibly helpful with explaining what they were doing. The job was completed quickly and done well. After the job was completed we had a question, and once again they responded quickly and gave us the resolution we needed. I highly recommend this company and if needed will use their services again.

Everything with this service was great . Communication ,…read moretimeliness and quality of service and pricing . Highly recommend .

Dealt with owner, Shawn. Based on Yelp reviews, I called to help me with a broken sump pump. The…read moreoffice got back to me right away to setup a convenient time for a look. They use a texting system that lets you know exactly when the crew will be at your place. I found that very helpful. Shawn diagnosed the issue, recommended a strategy and gave me a quote that fit within my expectations. He performed a replacement and tested the new unit. He also walked me through exactly what he did. They conveniently sent me an invoice that I could pay electronically. Great service. Great value. And great people doing the work. Highly recommend.

Beware of this company. Very unprofessional. We have them so many chances. They were supposed to…read morefix a leak and shower that did not have hot water. They fixed it but the shower knob did not stay put. It turn 360 degree every time when we turn in the water. They scam people. Promise stuff on the text but never come on the day they said. I got out of work or not go to work to wait for him and still nothing. I left messages and they never return the call. We paid for a service and they do not fulfill it. My niece wanted to file with bbb. She research this company and he had his license suspended. I was like what ? She showed me. The company is shady. They also come into our house with dirty feet and not cover over their shoes. We don't like that. They need to respect people's house. We ended up looking into someone else who was more Professional and nicer. Plus we did file with the bbb.

We had a plugged toilet that could not be cleared with a snake. A knowledgeable friend suggested…read morethat the problem might be calcium buildup in the 30 year old toilet. Our tech Alex arrived on time as promised. After trying and failing to clear it, he arrived at the same conclusion. He was able to get a new toilet, install all in 90 minutes and left within three hours from the start of the appointment. Another thing that impressed me was that he did not try to add on additional services or products. Also when I asked him about a separate issue, he admitted that he was not familiar with the problem. He did not try to bluff his way through it. He admitted what he did not know. That means we could trust his recommendations. I would definitely call them in the future.

Although I chose not to move forward with the job. (More money than I expected due to the issues at…read morehand. However both men that came to the house were on time, professional and courteous. Heritage appears to be a class outfit

I cannot give this company zero stars or I would. I needed an installation, and the first tech that…read morethey sent out said that I needed to buy some more equipment for him to do the job. The second tech that came out said that they would have to start from square one and that they would need to get the supplies to do the job. I expressed that I felt that they were sticking it to me. And then they ghosted me. I'm out over $1000 and I have nothing to show for it. I would not ever do business with these folks again. They are terrible.

Thought they were okay initially. They came to do a couple different jobs in the basement when I…read morefirst moved in, removing a weird catch pipe underground and replacing it with PVC, replacing a section of old pipe to put in a drain for the dehumidifier, a couple other smaller jobs here and there. Last week on Friday, called out a guy to look at a leaking hot water heater. He spent less than a couple minutes and saw that the tank was leaking, and unrepairable. He said he would put in a memo to the office who would then call me about price options with work to start as soon as Monday. Never got the call. Followed up with a voice message, and no callback. Had to pay $165 for the 'hour' just because he came out, and they would not attach it to the subsequent work. Now I know why. Never forget. Called up another plumber and someone came out the next day to inspect it, no charge, and the day after that, my water heater was completely replaced in under an hour. Definitely working with those guys again. Never dealing with Richard P Waltz again.