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    Mai's Thai Restaurant

    3.7 (139 reviews)
    Open 11:00 am - 7:30 pm

    Mai's Thai Restaurant Photos

    MAI'S THAI RESTAURANT ATMOSPHERE

    What's the vibe?
    Quiet
    Casual
    Good for groups
    Good for kids

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    Deanna M.

    Terrible customer service. Food subpar. Dining area looks junky/cluttered, filled with various items on one half of the dining room and it was dirty as were the restrooms.The experience was so bad (the way I was treated) it made the whole party uncomfortable. To be honest, If my mother had not been wheelchair bound and having to get in and out of places such a painful experience for her, we would have gone somewhere else to eat once we saw the condition of the dining area. ( especially once we found out they were not moving to a new building or in the middle of a remodel, this was "the way it always looks".) On to the dining experience, I ordered Pad Thai with chicken as this is one of my Thai fave dishes. I couldn't even pallet the taste to eat a whole bite.( I tried, in an attempt to handle the situation politely, but gagged and had to spit it out into my napkin) It should be noted that the other two guests with me said their meals were ok. They both could smell mine when it was brought to the table and even commented that they were glad they didn't order that dish. (It smelled like rotten meat). After they both mentioned the smell, I asked our server if I could order something else, "perhaps a favorite dish he recommended?" When asked, I explained that it was due to the fact that the "meat tasted rancid". The young man who was waiting on us went to check to see what he could do and his sister came over to discuss (I thought) but ended up confronting me and before I even finished talking, cut me off to tell me I was "wrong!". Further, when I said I love Thai food but had never had Pad Thai prepared that way, she began to grill me about if I had "ever been to Thailand and had real Thai"and tell me she "was sure" I "had no idea what I was talking about and that they weren't going to be making a new dish for me because her Grandma makes great Thai food and I ordered that dish!" To which I responded, " I guess I am not used to the flavor of your Pad Thai version." Then The owner (Grandmother) came out and was already notably upset with me asking. She angrily said, "You eat what you order. If you go to a fancy steakhouse and order you don't get to tell them you don't like and order new dish, so I will not cook you new dish just because you don't like!!" I put my hands up in surrender and said, "I apologize, it appears that I have offended you by the way you are speaking to me. It was not my intent to offend anyone. Again, I apologize." She said You don't apologize. I don't accept!! Eat or don't eat, but no refund!" "Just like fancy restaurant!" I hadn't asked for a refund, simply asked if there was another dish they recommended perhaps ? There were 3 of us and the dinner was pricy considering we drank from styrofoam cups and ate on paper plates using plastic cutlery in a dirty and cluttered dining area. (on a bright note, the boy cleaned the table before we sat down). Each of us paid for our own meal and each bill was over $20.00, (mine was $38 due to ordering an appetizer). Sadly, it looks like I will have to continue my search for a great Thai dining experience in Jeffersonville, because I will N O T be returning to this place. In fact none of the people in my party will, ( due to the way I was treated) NEVER in my 54 years of life, have I been treated that way. I go above and beyond due to having worked in several different waitressing positions when I was younger, and knowing how difficult that job is.

    Raven A.

    I've been wanting to try Mai's Thai pretty much ever since moving to Southern Indiana four years ago and finally decided to go for it today. I had heard rave reviews from people in various social media groups so maybe my expectations were a little higher due to that. I ordered the Pad Prik (beef) and a side salad. The total was $22.25. For one meal. These are prices I would expect to pay when ordering through a food delivery service, not for pick up from a small business. Taste and flavor were good, but nothing spectacular and not spicy at all, even though the description stated it was in a spicy sauce. The salad dressing container was barely half full. Overall, a three as others seem to absolutely love it but I seriously doubt I will eat there again.

    Fried Rice with chicken
    Kyle E.

    It's been many years since I've eaten at Mai Thai in Jeffersonville, IN. I've been on the hunt for the best Thai fried rice and thought I'd try it for lunch today. I was able to find their menu online and called to place a pickup order. I ordered the Thai fried rice with chicken and Thai salad. They quoted me 15-20 minutes. When I arrived the parking lot was empty, but I took a later lunch around 1:20 PM. On the door was a sign requesting patrons wear and mask correctly, which I appreciated. There were also a lot of signs about paying by cash. There was an additional 3.99% charge added to your total for any card payment. Fortunately I had cash on me. When I entered I was greeted by someone and asked if I had placed a Togo order. It was all ready for me. Total was $14.49 and I paid with a $20, but the cashier wasn't able to provide me with change. She had to wait for the owner to provide the change. The food smelled delicious and I could wait to dive in! The salad was a side salad but everything was very fresh and it was a good portion of lettuce. The dressing, a peanut salad dressing, was excellent. The fried rice was very good. A little on the peppery side, but I enjoyed it. Also the onions were still a bit crisp, which I enjoyed. All in all it was a tasty meal that hit the spot! Not the best fried rice I've ever had, but it was very good.

    16$ Speaks volumes, this is an 8$ lunch at best!
    John H.

    Not worth the investment of time and money Young lady at the front desk was more interested in her cell phone, she could have be clean or organizing the clutter ... go next door to Taco Bell

    Pictures of the family on the tables
    Roxell C.

    We are from California and have been to many many Thai restaurants, as well as in other states. We had a party of 6 but their tables only accommodate 4.The guy said we can sit at 2 tables.We requested to put them together, and one of the ladies was upset about that but they did it anyway.We were giving Thai tea with drips of the drink all over the foam cups.The curry and rice was served on paper bowls.They typically serve on ceramic plates and bowls, and if you have a restaurant, you should be doing that. The guy said we could order at the front or cashiers desk when ready so we did, but the table of white people next to us didn't have to pay until after their meal.What is up with that? Racism? Assuming we will skip out on the bill while having 3 young children in tow? Discrimination thinking we are poor? One of the ladies was very nice but the other lady always looked and acted angry and even yelled towards the end of our time there. The curry was extremely spicy, and I couldn't even enjoy it. There was also barely any chicken in it. It seemed like we, the paying customers, were an inconvenience to them, and they were not very accommodating. The food was okay but not good enough to come back for the food alone.Even if it was amazing, we won't be back because of the terrible service and treatment. We aren't spending our money on this.Only good thing was the thai tea in my opinion.I've never been to a Thai restaurant with mean, angry, and unprofessional staff. Don't waste your time or money

    Basil fried rice (#26 on menu). Literally the only bell pepper in the whole dish. Bad!

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    2 years ago

    We absolutely love this place. The food is always fresh & delicious. They have a great staff & friendly all around feel to the place.

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    2 years ago

    Great food! The sauces and marinades are amazing. A friend suggested we try Mia's. It was so good we came back 3 days later for more.

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    Review Highlights - Mai's Thai Restaurant

    Consider getting the Pad Mai Thai that has the curry in it, absolutely amazing flavor.

    Mentioned in 5 reviews

    Read more highlights

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    Cooking at the Cottage

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    Mai's Thai Restaurant - thai - Updated June 2026

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