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    Majano Enterprise

    4.9 (42 reviews)
    Closed 10:00 am - 6:00 pm

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    Kevin S.

    My son's Prius basically exploded, it just was towed away with Cash for Cars a few minutes ago. He needed a reliable car, under 100k miles, 2016 or newer and under $15k. Not an easy feat these days. I was adamant on using a big dealer, i hate these little dinky dealers most of them are janky. I was using the app, car gurus, and this sweet little Mazda three sport popped up so I inquired. 15 minutes after my inquiry I received a call from Riley and he asked if I was wanting to come in to test drive the car. So my son and I headed straight down to San Juan Capistrano from Irvine. Come to find out the car was exactly what we were looking for, plus it had an exhaust and some modifications to it. To be honest with you, they could definitely have sold it for more money. The buying experience was wonderful. We did all the paperwork over about a two hour period in the office and got the loan done. It's a family, business, husband, wife, and son Riley. We had a great time chatting it up. We all had the same values and it was a pleasure working with them. I would highly recommend this family business to anyone and will definitely using them again.

    Absolutely the best experience ever. After my daughter lost her car, Eddie worked hard to find exactly what she wanted. His communication & commitment were well above standards. Since then I have had other family members purchase vehicles from Eddie & even last year I joined my family in purchasing a wagon that I am so happy with. Thank you Majano for going above and beyond.

    Johnny W.

    I searched for either a tacoma or 4 runner 4wd for months...I came across something that was visually apealing, called and spoke with Jen. Very nice and accommodating to my requests so I took a drive to check this vehicle out. Now i am VERY skeptical of small dealerships becuase ive come across a few shady ones selling vehicles without a proper check. Mind you i always have my mechanic check out the car... didnt today though..i roll up. Hmmm... how is this a dealship ?(skeptical again)..easily found the office and met Riley for a second becuase he working w another client. He asked if I wanted the check out the runner while he tending to this client. Well that's great because I need some time for my lookover. So there I am doing my thing and overhear him talking to the new client and dude seemed legit. After run through the 4runner had me very excited and mind you again I've been looking for months..go for the test drive. Have a good Conversation. Went over Numbers... then I bought it. Overall a great experience. Mind you I've had this vehicle 2 hours..But this initial review is for a top notch experience. If I come back to adjust this review I will. If I dont..well then I am am very grateful that i came here and I thank them very much

    Anna B.

    FANTASTIC and FIVE STAR SALES AND SERVICE! Thank you to Majano Enterprise LLC for our new Mercedes C-Class. We looked for several days and found a perfect car online at Majano. After one quick call , we visited their office. Clean, friendly, efficient. The car was clean, engine inspected, and we were treated professionally and like family at the same time. If you need a new "used" car, we strongly suggest looking at their website and calling to see if they have what are you looking for and at the right price. They are growing, so they will have additional vehicles in the very near future. We will definitely use them again! Thank you! Charles & Anna

    This is my second vehicle I've purchased from Eddie and his family, 5th total car in our family purchased from Eddie. As always he has been amazing. Honestly and upfront. Took care of me from just browsing to purchasing without any pressure at all. I have no doubt I would recommend him over and over to anyone who asks. I'll definitely be back for my next one!

    2016 Tesla Model S

    I wish I could give them more than 5/5 stars!! Riley and Eddie made the purchase of a 2016 Tesla seamless and easy. They know the car market exceptionally well, and their customer service was top notch. I am so happy with my new car, and I would highly recommend Majano Enterprise LLC to my friends and family. THANK YOU!

    Van

    I can Honestly say that this was the easiest vehicle transaction I have done. I go through cars pretty often! Eddie was Honest and upfront about the whole deal. Not only did he pay for two keys to be programed for my Van, He even gave me a ride home to swap out vehicles. I highly recommend doing Business with them.

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    11 days ago

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    1 year ago

    Great selection, fast effective , professional honest great deal. Mr Majano went above and beyond excellent service.

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    Thank you so much for your business and kind words

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    Page 1 of 2

    Ask the Community - Majano Enterprise

    Review Highlights - Majano Enterprise

    Eddie, the owner, let us wander, ask a million questions and was very knowledgeable about the vehicle we chose!

    Mentioned in 27 reviews

    Read more highlights

    Paradise Automotive Group

    Paradise Automotive Group

    (429 reviews)

    We had a fantastic experience at Paradise Automotive in San Juan Capistrano. Justin was an absolute…read morepleasure to work with--friendly, knowledgeable, honest, and never pushy. He helped us find the perfect truck for our needs and made the entire process quick, smooth, and completely stress-free. From start to finish, everything was handled professionally, and we always felt like we were being treated fairly. It's refreshing to find a dealership you can genuinely trust. If you're looking for a quality vehicle and outstanding customer service, I highly recommend Paradise Automotive. Be sure to ask for Justin--you'll be in great hands!I'm

    Worst experience I've ever had with Paradise Automobile. Straight up careless and unprofessional…read more One of their workers was working on my truck and had the nerve to leave it parked out on the street like it was nothing. No heads up, no responsibility--just left it there knowing it could get towed... and guess what? It DID. Now I'm stuck dealing with towing fees because of their employee's stupidity. When I called them, they acted like it wasn't their problem at all, even though their own worker was doing side work on their property. Zero accountability. Just excuses. I even told them I was going to take this to court, and their response? "Yeah, we'll see about that." That right there tells you everything you need to know about how they treat customers. Save yourself the headache and don't waste your money here. These people do not care about you or your vehicle.

    Tuttle Click's Capistrano Ford - F250 Lariat Tremor

    Tuttle Click's Capistrano Ford

    (362 reviews)

    Again, I am writing about the service department and particularly Matt and the associate who sits…read moreto his right. They both were so involved. I came in for a recall issue on my Mustang GT. It involved the fuel pump, but when I got it back, it ran awful. Matt determined that the cause was that I had a Ford Performance Package that messed up the computer. I brought the car back the next day; they gave me a really nice loaner and fixed the issue. I especially appreciated and enjoyed Matt's sense of humor that helped get me through this. Importantly, the car is running just great now. Thanks Matt.

    Avoid this place--and specifically avoid Service Advisor Matt Alvis!…read more​I brought my car into San Juan Capistrano Ford for a routine oil change, expecting a straightforward and standard service experience. Instead, it was an absolute nightmare from start to finish. ​First off, the wait time was completely unreasonable for a basic oil change. It took drastically longer than promised, with zero communication or updates while I sat around waiting. ​To make matters worse, I had to deal with a Service Advisor named Matt Alves, who gave me some of the worst customer service I have ever experienced. Matt was incredibly rude, dismissive, and unprofessional throughout the entire interaction. He acted like basic customer courtesy was a massive inconvenience to him. If you value your time and expect to be treated with basic respect, stay far away from Matt Alvis. ​When I finally got my vehicle back, the disrespect to me as a customer carried over to my property. The inside door handle of my car was damaged. Leaving a dealership with broken vehicle property after a simple oil change is completely unacceptable. ​Zero accountability, poor communication, damaged property, and appalling treatment from Matt Alvis. Do yourself a favor and take your vehicle and your money anywhere else!

    Coastline Chrysler Dodge Jeep Ram - Charging into the future, one off-road adventure at a time--meet the eco-friendly conqueror of both urban jungles and untamed terrains!

    Coastline Chrysler Dodge Jeep Ram

    (453 reviews)

    2020 Ram 5.7 owner here. I was made aware of some dried purple stains below my water pump recently…read moreby my mechanic during my service visit. I crawled under my truck to have a look but could not see anything actively leaking from the water pump, even though that is the point of origin. No motor components above the water pump have water passing through them. I called Tuttle Click Ram in Tustin to see if the water pump had to be actively leaking to get it replaced under their 100K bumper to bumper warranty, even though the purple coolant stains are originating at the water pump. One of their service writers I've worked with in the past, told me it absolutely has to be actively leaking to get it replaced under warranty. I sat on Tuttle Clicks response for a couple days frustrated they look for any way to wiggle out of taking care of a warranty problem. I gave Coastline Ram a call, told their service writer the exact same thing I explained to Tuttle Click's service writer in Tustin. Instead of giving me the run around, Coastline said they would absolutely be able to replace the water pump under warranty but would pressure test the cooling system to verify the leak - standard, prudent protocol. Tuttle Click never gave me that option. Kudos to Coastline Ram! Fast forward a few days, brought my truck to Coastline for the scheduled leak check/repair, the service write asked me if there were any other concerns I wanted them to look at since I had a $100 deductible. I also mentioned I was getting the notorious 5.7 hemi lifter noise intermittently. Coastline called me later that afternoon to inform me the water pump was being replaced under warranty, as well as, all the lifters. I have to give high praise to Coastline Ram for making their service writers accessible by phone. As a contrast, Tuttle Clicks service writers are almost impossible to get a hold of, & they're horrible at returning calls. I would highly recommend Coastline Ram for their helpfulness, and willingness to make warranty repairs!

    I purchased a new 2026 Ram 1500 Limited from Coastline. My initial sales experience with Jaime and…read moresales manager Ash was very good. Both were professional and easy to work with, and I was very happy with the purchase and the deal. Unfortunately, the post-delivery experience was disappointing. I discovered cosmetic issues shortly after delivery, and to Coastline's credit, they agreed to address them. The final door repair came out excellent--I honestly cannot tell it was ever repaired. Getting to that result, however, took several weeks, multiple trips totaling over 200 additional miles, fuel and toll expenses, and inconsistent communication that often required me to reach out for updates. The worst part was the dealer-provided loaner. I reported electrical/startup problems and requested a replacement, but the Jeep ultimately broke down and left me stranded in the middle of the desert for nearly three hours. I had to arrange my own transportation, including having someone drive approximately 120 miles to pick me up. After everything was completed, I reached out regarding the overall experience and possible goodwill for the additional inconvenience and expenses. I was disappointed with management's response and no additional consideration was provided. Overall, Coastline deserves credit for ultimately correcting the original issues and for the excellent quality of the final repair. The initial sales experience was also very good. Unfortunately, the communication, loaner experience, and overall customer care afterward fell well short of expectations.

    Capistrano Volkswagen

    Capistrano Volkswagen

    (465 reviews)

    Great place how did New shoot at the service department? They came through and helped us out thank…read moreyou Caprano Volkswagon.

    BEWARE -- Price Changed After Approval, Then Refused to Fix It!!…read more I researched this place beforehand and saw good reviews claiming no overcharging or upselling. My experience was the opposite. I approved a battery replacement based on a written quote of $559.54. The final invoice charged me $664.54 -- $105 more, with zero explanation or approval for the increase. When I asked my Service Advisor about the difference, he told me $664.54 had been the estimate "from the beginning." I had saved the original quote, so I know that's not true -- and the online link to that original quote had conveniently already expired by the time I went looking for it. Since then, getting a refund has been a week of stalling: Fri 9/4: "Shift's ending, I'll process it tomorrow." Sat 9/5: "Manager's out for the long weekend, I'll do it Tuesday." Tue 9/8: "Just got back, swamped, I'll do it Wednesday." Wed 9/9: "Manager already left, I'll do it by end of week." I've spent about an hour a day for 4 days straight just trying to get someone to follow through. When I couldn't get anywhere with the Service Advisor, I escalated directly to the Service Manager -- twice, on two separate days, by voicemail. No callback. No response. Nothing. I even filled out their own customer satisfaction survey with the lowest possible rating, which explicitly said to contact the Service Manager for follow-up. Still silence. If you go here, get everything in writing, double-check your final invoice line by line, and don't expect anyone -- including management -- to call you back if something goes wrong. As of today, this refund is still unresolved. I'm hoping it gets sorted out soon, but I'm posting this now so others know what to expect before they hand over their car.

    Majano Enterprise - usedcardealers - Updated September 2026

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