Great customer service at this dealership ACE Motor... Very helpful getting that car you want asap…read more Highly recommended to anyone who needs help getting a vehicle. Driving all the way from Twen Palms and the paper works we're all ready timely manne.

We recently came across a 2017 Jeep Wrangler listed on CarGurus at what appeared to be a great…read moreprice of $16,995. After making contact with the dealership and getting prequalified through CarGurus, we decided to make the 45-minute drive to their Westminster location to see the vehicle in person. When we arrived, Jose, our salesperson, was friendly and attentive, and the woman assisting him with financing and negotiations was also helpful and professional. We spent a little over two hours at the dealership reviewing options, but since it was getting late, I suggested we reconnect once they had finalized the numbers. The next day, Jose called and shared that they were able to secure financing at a better-than-expected rate and on a shorter term, which sounded great. I agreed to move forward and asked him to send over the estimate so I could review everything. Unfortunately, this is where things took a turn. The final numbers included nearly $2,000 in additional "accessories," bringing the price of the vehicle close to $19,000. Naturally, this raised concerns, as the vehicle likely would not have been rated as a "great deal" on CarGurus had the full price been disclosed upfront. When I asked what this fee was for, I was told it was for a pre-installed LoJack system. I explained that I neither needed nor wanted a LoJack system and asked for it to be removed. I was then told it could not be removed. At that point, I declined the deal and said I would continue my search elsewhere. Shortly after, another representative contacted me and said the manager was willing to remove the LoJack charge--but now they would no longer honor the trade-in value they had previously offered. That raised even more concern, as it felt like a reshuffling of numbers rather than a transparent adjustment. It's difficult to understand what a trade-in valuation has to do with a pre-installed add-on unless the goal is simply to make up the difference elsewhere. This experience felt like a classic bait-and-switch: advertising a vehicle at an attractive price to draw interest, only to add significant mandatory extras later in the process. While the staff we interacted with were courteous, the pricing practices and lack of transparency ultimately made us uncomfortable moving forward. If you're considering this dealership, I would strongly recommend carefully reviewing the full breakdown of costs and being aware that the advertised price may not reflect the actual purchase price.

Wonderful atmosphere. Sold me a beautiful Subaru. No hidden costs. Kept his word about a discount…read more If I ever need a second car I will be back.

So my everyday car was coming of age, and I was in the market for a newer car. After not finding…read moremuch luck at other dealerships, a spur of the moment look on OfferUp led me to this fine dealership in the city of Orange. I made the drive from home to here, which took about 45 minutes one weekday evening. Once here, I was able to test drive the car. Everything seemed fine, and I informed them that all I needed was a pre-purchase inspection, and that I would buy the car cash. I showed up the next day, and took the car to get inspected at a local mechanic shop. The inspection proved the car to be good for purchase, and I went to my bank to get a cashier's check. The staff here took care of all the paperwork, and got me going in my new car in a very short amount of time. Fast forward a few weeks, and I asked them to help me expedite the arrival of my permanent plates, as I had temp (paper) plates at the time. They were able to pull some strings and get me my permanent plates within a few days. These guys are on point. This is the most seamless car purchase that I've ever had. The staff here is nice, trusting, and they treat you like family. I recommend them.

Niyoosha was super helpful and made our day extremely easier ended up getting one of my dream carsread more

Excellent service. Best price! Staff was very competent…read more They knew what they were doing. Really good car buying experience. Definitely recommend this place

By far the most easy and stress free vehicle purchase I have made yet !…read more Chad, Elmer and Holliday helped close up the deal on what is now my Chrysler 300s. The facilities are clean as well as the vehicles they offer no red flags what so ever! Thank you!!!

Had an amazing experience here. From the moment I rang about a jeep they had, to the end of the…read moretransaction, they make everything go so smooth. Their professionalism and outstanding customer service is genuine and you don't feel like you're at an ordinary car dealership. I highly recommend coming here for your car needs. The people here will do what they can to get you in the car you're looking for. Holiday went above and beyond helping me out and thoroughly explaining everything as far as finances were concerned. He's very professional and friendly, and followed up even after I left. I've recommended this place to my friends and family, and will surely be purchasing my next vehicle from them soon. Thanks for the jeep guys!

I really wanted and intended to write a five star review of OC Autosource because initially I liked…read morethe owner, Tony Thompson and trusted him. I ignored other reviews and purchased my dream car from OC Autosource...a Bentley Continental GT Speed "Limited Le Mans Edition" (#7 of 48) coupe. Though the car had been in his hands for weeks, he apparently never bothered to have a mechanic look at it. I paid for a PPI (Pre-Purchase Inspection) after buying it (my bad, don't make this mistake) and learned the truth about the car. The front grills had sustained damage, breaking off the tabs that hold them in place and subsequently been GLUED back on. The front left wheel had a crack in it which caused the tire to steadily lose air pressure, ultimately triggering an alert on the car's dash. This alert effectively froze the computer, making it impossible to use the navigation, listen to music or do anything else. I returned to the tire shop 3 times for refills, seven days later the alarm was triggered again, On my third visit they discovered the crack in the wheel. The exhaust system was loosely hanging on...missing brackets that secure it and prevent it from hanging low. The car has a 20 speaker, $7500.00 sound system but the blown speaker in the dash made it painful to use...like nails on a chalkboard. When I provided Tony proof of these flaws, he assured me he would make good on the repairs and "..do the right thing" and I believed him. I had everything fixed at a cost of $2637.79 (parts & labor) and now enjoy driving the car. Weeks passed and Tony never contacted me until I posted a review and filed a BBB complaint. 24hrs after posting my initial review & filing a BBB complaint, I got reimbursed the total amt for the aforementioned repairs. But because Tony asked me to "...remove all the negative you put out there" I feel this was mere damage control rather than his desire to do the right thing because I received more messages from him within 24hrs of posting my review than I received in the preceding 4 months.. I promised him an honest review on my first visit to OC Autosouce & that's what this is. I always keep my word. If you intend to purchase a car from OC Autosource, I suggest you demand a PPI be conducted before you buy. Have the cost of any repairs necessary be deducted from the purchase price and handle the repairs yourself. JMO...I could be wrong.

I wrote this earlier today but must have erased it by mistake. Tony sold my Son a challenger that I…read morePaid $48,000.in a cashiers check for. I had Tony come get the car and he promised me my refund after I sent the pink slip. I did send the pink slip but wasn't refunded. I had a handyman in my home posing as a contractor. He seen a jeep on OC's website and had to have that car. I told him if he could get a vehicle from them then to pay me back the $48,000 that would be fine. Tony let him know the car couldn't go for that cheap. Roger Michael then threatened Tony's life. That didn't go over well. After the poser stole a small fortune from me committed fraud and elder abuse. He stole my Jeep Rubicon and took off for Arroyo Grande. However my Jeep is now in police custody. I'm pursuing charges with the DA against Roger. Tony Thompson has called me and apologized. He is going to make things right between him and I. I'm going to put my trust behind Tony. I believe he will make things right so I'm giving him a good review. I don't want his business to suffer no one deserves that. I want him to do well and help me out. Give him a chance he's had some tough times too.

What a great business. Family owned everyone was so kind and courteous…read more The really knows their car facts wish I would have came here from the beginning instead of visiting CarMax.

The Model Y they sold me had undocumented damage. Apparently it was submerged... Tesla voided my…read morewarranty and it was going to cost 13000 for repairs. Process took a while and I ended up taking a 30k loan out against my 401k because I was so stressed about the car I just bought being essentially totalled. Luckily I was sooooo fked over by this dealership the service center felt bad for me and they ended up replacing both drive units and they honored the warranty. Thank you Tesla. Cried for days. The damage was so bad they said it wasn't safe to drive. 5 stars to the Tesla service center, 1 star to Deboss motors. Shame on you, you should have known about this condition and disclosed it to me. Didnt think I would need a full (wheels off) 3rd party inspection from a place with such good reviews. They have 'a guy' to help fix stuff but it was very shady. Luckily I didn't have to go to him. Buy from Tesla directly or get a full inspection before buying a car from here because they were either negligent or liars about the pre existing damage. Either way never coming back here.

Nick was great, he gave me great deal on a used Prius…read more Highly recommended, ask for nick when you come in. 10 star dealership Thank you

When they sold me my 2010 Prius in June of 2024, they didn't mention that it was under a…read moremanufacturer's recall due to Toyota's faulty paint job. I only found out about the recall when the paint started peeling in May of 2026, and that's also when I learned that the recall only lasted till May of 2025. So I had to pay full price at Maaco on Harbor Blvd. to get the car repainted instead of getting it free since I didn't know anything about the problem before the recall expired. And while the car was at Maaco getting repainted, the brake line started leaking. They called the mechanics at Rallysport across the street, and they discovered that the whole underside of the car is corroded. The mechanic even suggested that the car had to have more miles on it than the odometer said judging from the amount of rust and the wear on the brake pads. But at least the brakes failed when it was in the shop rather than when I was out driving...

Never a kinda staff or a better deal. I didn't feel raked over and coals, and walked away with a…read moretop notch used vehicles with minimal issues (just needed to change spark plugs). Dan was excellent, did not feel inclined to "sell" me on anything. He knew that I walked in because I was serious about THAT car. Not to mention, no broker fees, dealer fees, or any other junk fees baked in. Would recommend when looking for a solid buy.

After searching for a used car for a couple of weeks and being lured in to some car, lots with…read moretheir low prices just so they can tack on their "dealer fees" and other add-ons such as window tint, service contracts, alarms, maintenance packages. When you call them and ask what the out the price is they won't give it to you, but when I called Kenny at WMC he quoted me the price out the door and sent me a breakdown of all the fees. I've put about 700 miles on my 2019 Camry and I love it. I will definitely recommend WMC and Kenny to my friends and family and I'll be checking with him as soon as I need another car.