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    Major League Pest

    4.6 (215 reviews)
    Open 7:30 am - 4:00 pm

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    Services - Major League Pest

    Pest preventative services

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    We chose this company because of their great reviews on Google, but it's a decision we regret. Our experience was a huge disappointment which only caused additional and unwanted stress. It was so bad, I felt compelled to write this review; something I've never done on the internet. It started with one problem and just snowballed from there. First, I received a phone call from their office telling me that the heat treatment team had to reschedule because they couldn't do the job on an open roof (a roofing company was doing repairs on our roof that day) and that there would be $500 "cancellation fee". This was a surprise not just because of the high cost but because there was no mention of a $500 cancellation fee on the heat treatment form we were asked to sign prior to the appointment. Also, how would a customer have known that this would be a problem? I had informed this company beforehand that the roof was being repaired the day the heat treatment was scheduled and yet not one employee (termite/heat treatment professional) had the foresight to identify this potential problem and subsequent consequence before it happened? Way to set your customer projects up for success. They had no problem tacking on the extra high fee though. Next, I noticed that the total on our invoice was off, and when I brought it to their attention, they said they forgot to deduct $900. Furthermore, when we looked at the repairs they did in comparison to the cost, we were shocked. Attached are photos of what we got for supposedly over $2,000 worth of repairs: a small piece of wood underneath the roof, new trim around a small bathroom window, and a poor paint job (certainly not the professional work you'd expect from a licensed and reputable company). The paint color they used is darker than the original color of the house but more disappointing than the color difference was how it was painted. Notice the 2 additional test swatches on the wall to the lower left of the window as well. To top off the disappointment with the repair team's poor workmanship and the exorbitant charges, they resorted to using intimidation tactics (the inspector told us that we wouldn't be able to close on our VA loan if we didn't go through with the heat treatment and threatened to send us to collections) after expressing our dissatisfaction. When a company threatens you in one sentence and then offers to help you in the next, the offer of help reeks of insincerity. This response to our legitimate complaint was unprofessional. I knew then that this was not a company we could trust and certainly not one that is customer focused. Communication with the owner, Paul, was not much better. He said he was available to meet; on a date and time we were NOT available. By then, we had already chosen to take our business elsewhere. They knew we were operating on a timeline and had a deadline to meet. Besides, when the owner replied, "Your roofer had better luck with a paint match than we did" after I shared a photo of the professional work done on our home by the roofing company, it was clear there was no point in communicating further. When even the owner finds nothing wrong with the kind of "work" you see in the photos attached, what more is there to say? In the end, the company got what they care about most: our money. The owner never addressed our complaint about the cost of repairs and continued to demand full payment. They waived the $500 cancellation fee; something we should never have been charged to begin with. Throughout it all, they expressed confusion though I clearly communicated by phone and by email, that I did not believe the charges matched the repairs/service provided. I've never done business with so many "confused" people within the same company. Don't waste your time with this company like we did. Fortunately, we had a great experience with the next termite company. They went above and beyond to accommodate us and in such short notice. Everything was done to satisfaction the day of, and they did more, professional looking repairs at HALF the cost! It was the positive experience we thought we'd get with Major League Pest but didn't. Lesson learned. **Even now, in the owner's response, he deflects and NEVER addresses the high cost of repairs. He blamed the $500 cancellation fee on the subcontractor ("The $500.00 fee is what the heat subcontractor charges for rescheduling and we are just the messenger.") but WAS able to waive the cancellation fee in good faith later? The only "credits" applied were the $900 correction and $500 fee. Simple math in comparison to the original contract. I DID respectfully reply to the owner. His response included ZERO words of appreciation for my feedback but an offer to repaint and a request for payment by a certain date. It's interesting how our feedback is taken seriously after our complaints were made public. SHADY business!

    Business card
    Andrew J.

    David at major league pest control has been servicing my building for about two years now and I haven't had any issues with pests since then. Before that was a different story. He is always friendly and professional. The service and value that I get for the money is totally worth it. Thanks, David!

    The full replacement of all the wood underneath the edge of the roofline painted to match.

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    6 months ago

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    Daniel N.

    We appreciate your review, Nina. Thanks for choosing Major League Pest

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    19 days ago

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    9 months ago

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    We appreciate your review, Kay. Thanks for choosing Major League Pest

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    1 year ago

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    4 years ago

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    3 years ago

    Angel is our technician and is so thorough and helpful. We don't worry about bugs at all.

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    3 years ago

    Very quick to respond & very thorough. They have taken care of of all of our bug issues, as well as the gophers

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    Page 1 of 6

    Ask the Community - Major League Pest

    Review Highlights - Major League Pest

    I had an appointment with Major League Pest today and their Senior Inspector, Mike Ortega arrived promptly...

    Mentioned in 8 reviews

    Read more highlights

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    Our experience with Green Flash was excellent. Amy set up our treatment for bugs the next day. The…read moretechnician Joe was friendly and efficient. Their prices can't be beat and they have a 30 day guarantee. Highly recommend Green Flash!

    I am giving Green Flash 2 stars based on a severely rushed recent inspection and the poor quality…read moreof their past repair work. Recently, I had them come out because I suspected termites in one of our rafter tails. To their credit, they correctly identified that specific spot as just fungus and didn't try to oversell me on treatments I didn't need. However, their inspection was incredibly brief. They spent only a few minutes scanning the house, didn't check the attic at all, and gave us the all-clear. A couple of days later, I had a second company come out for another look. They spent almost an hour doing a thorough inspection and found a severe termite infestation in a different rafter tail that was almost entirely hollowed out. They spotted the signs right through the paint. Green Flash completely missed this. On top of the missed inspection, the wood rot repairs Green Flash did for us 5 years ago (costing about $1,200) have both failed and need to be redone. They spliced a rafter tail that is now loose, and it turns out they miscut a replacement barge board on the back of the house. To cover up the bad cut, they glued a scrap piece of wood over it, which has since detached and is currently hanging off the board. Bottom line: They failed to do a thorough termite inspection, and their carpentry work doesn't hold up. I highly recommend getting a second opinion on their inspections and hiring a dedicated specialist for any actual wood repairs.

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    We recently hired CaliCo to install bird netting to prevent mud swallows from nesting around our…read morehome, and the entire experience exceeded our expectations. We received several comparable bids, but what ultimately set CaliCo apart was their exceptional customer service. From the very beginning, they took the time to thoroughly educate us about the bird netting product, the installation process, the swallows' nesting habits, and what we could realistically expect moving forward. I had countless questions, and they were incredibly patient, knowledgeable, and responsive throughout the entire process. Every message was answered promptly, and communication was excellent from start to finish. The installation itself was done with an impressive level of care and attention to detail. The crew was meticulous about cleanup, making sure no debris or hardware pieces were left behind, which was especially important to us because we have both a young child and a dog. They even went above and beyond by offering to paint an area where some hardware was visible and touched up a small section of stucco so everything blended seamlessly. For a project that isn't necessarily something you're excited to spend money on, it makes a huge difference to work with a company that makes you feel confident and cared for every step of the way. CaliCo did exactly that. We've also used them for ant control both before and after this project and have had great results each time. Their professionalism, expertise, responsiveness, and genuine commitment to customer satisfaction have made them our go-to pest control company. We highly recommend CaliCo to anyone looking for pest control services or bird exclusion work. They truly went above and beyond.

    After putting in a message for pest control companies to message us for inspection and quote Calico…read morewas unable to provide availability and instead sair "we're booked at this time", it would be beneficial for the company respond in a way that let a potential customer know that their business was valued and desired. Apparently the company is "booked at this time" with no availability for quotes in the foreseeable future. Update: After I posted an initial 3 star review providing feedback the company began unsolicited calls to my mother pushing her to change the review. I/we don't appreciate the unsolicited calls and pressure to change a review; I don't think I would pursue this company in the future.

    Major League Pest - pest_control - Updated September 2026

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