Kipper handles our quarterly maintenance, is friendly, efficient and thorough. Michael has handled our gopher situation, is friendly, very knowledgeable & thorough as well. Good Job ! read more

Great communication - very thorough. Brian knows his stuff and Michael is super helpful!!

Kipper is an excellent technician who is knowledgeable and thorough with is care of our property. We have always been very pleased with his work ethic and performance. read more

We ended up with rodents in our attic and they came quickly and took care of it. Even when I started months after hearing noises - I called, left a message and they came back the next day! We now had ants and they took care of it. Michael was amazing in explaining everything and listening to my issues! When they came back, I called. They came the next day. I love how quickly and consistently the service is. Great company with very approachable customer service. Prices are reasonable and worth it! I can highly recommend them. read more

Tyler was very knowledgeable, efficient, and communicated very well. Their treatment solved our problem. Highly recommend.

Michael came out to service our home for regular pest control. He really knows his stuff and wanted to make sure I knew exactly what was going to be done as part of the service along with what would be sprayed. He was very thorough and made sure to check in with me before heading out. We are thrilled to be part of the Pinpoint family knowing we are in great hands with Michael, Eric, and the rest of the Pinpoint team read more

I am writing to share my profoundly positive experience with Pin Point Pest Control, particularly with its owner, Steve Tanksley. For over six challenging years, I have been contending with a persistent bird mite infestation, a struggle that has often felt overwhelming and without clear solutions. Recently, I had the immense fortune of connecting with Steve Tanksley, a distinguished entomologist and the owner of Pin Point Pest Control in Vista, California. From our very first conversation, I was incredibly impressed by his extensive knowledge and deep understanding of bird mites and the most effective treatment protocols. His expertise was not just theoretical; he provided precise, actionable advice that immediately brought clarity to my long-standing problem. What truly sets Mr. Tanksley apart is his remarkable willingness to help, even though I am located outside of his direct service area. He invested considerable time and effort into understanding my specific situation, offering invaluable guidance on how to tackle the infestation. Beyond his technical proficiency, Steve's compassionate and encouraging approach was truly a breath of fresh air. He instilled in me a renewed sense of optimism, assuring me that with the proper strategic treatment, a definitive solution to my protracted issue is entirely within reach. His professionalism and generosity have left a lasting impression. MARIANNE LYNCH Sent from Yahoo Mail for iPhone read more

Kaden is a wonderful technician. Professional, kind. thorough.Atteneded to all the many problem spots. Did a great Job !!! Pinpoint Pest control has been taking good care of me for years. They know there Pests ! :)I recommend them highly! read more

Prefessional, timely and detailed. I used them for my Mom's house as well as mine. highly recommend. read more

We have used Pinpoint Pest Control for over 5 years and have been extremely pleased with the service. I recommend them to all my friends and neighbors. I see they have recently added termite inspections and treatment as a core service. Now they will be taking care of that service for me. read more

On May 14, Michael came to check out the water bugs we had on our rental property. He did a thorough search inside and around the home perimeter. He let us know what kind of bugs we have how to treat them and what to anticipate if they do outdoor pest treatment. Our main concern was the sewage hole in the garage and he helped us check it all out. I get grossed out with that kind of stuff so it was nice that someone came and answered all our questions, especially because we have two rabbits in the dog we have to be very delicate with this process. This guy really knows his stuff and was nice. Highly recommend. He had these pheromone pop-up tents for the bugs to see what kind of bugs are there and recommended a bait for ants and another thing for silverfish. It's working because I don't see much stuff anymore. Thanks. read more

Michael did a great job identifying the gopher mounds and setting traps. Fingers crossed his traps catch them all!

Pinpoint is a great company with friendly and helpful employees. We have used them for years at more than one property and have had always had great experiences as well as fixing any specific areas of concern. Highly recommend!! read more

Amazing and personable customer service. Brought some light to a crawly situation! Very patient, not jaded and took the time to explain the process from start to finish (ELI5 ) even kind enough to take the time to provide some other trustworthy referrals as well, plus provided a thorough inspection and findings. Not rushed nor pushy. Love finding a good family owned business. They definitely live up to their reviews throughout various platforms. read more

I've been using Pinpoint for many years. Their technicians are always professional and reliable. Several months ago, Pinpoint upgraded their customer portal. It now provides updates on future service appointments, documents work performed and makes payments easy to do on line. I highly recommend Pinpoint! read more

Polite, considerate technician. He couldn't have been nicer. Obviously knowledgeable--ants were gone in one day!

Great communication, thorough and very professional!! Ive used Pinpoint Pest Control for a decade and they take exceptional care of all my properties and the most honest company possible. They could have taken advantage of a situation and earned a great deal of money due to a situation I had, and instead they were very honest, upfront, and lost potential income and saved me time and thousands of dollars. I have tremendous respect for this company and every service person I have encountered. read more

We've used Pinpoint Pest Control since 2012. Their technicians have always been professional and knowledgeable. James came to our home recently to take care of an ant problem. He upheld their stellar reputation. My wife and I are satisfied customers and we highly recommend Pinpoint. read more

Pinpoint's Pest Control has made a difference in getting rid of our home's outdoor spiders, ants, and other general pests and keeping it under control since our first service. The technicians have been professional, knowledgeable, and personable. They provide an excellent, thorough service. I am so glad I found this high-quality pest treatment company. They are the best! read more

We had a spider infestation two years ago. Pinpoint Pest control came out and took care of the problem. They now come out a few times a year for prevention and we haven't had a problem since. They are professional and a great value for the price. I highly recommend them. read more

Tyler was great to work with! He gave us peace of mind that our home did not have a bee problem! I would definitely work with him again, especially for anything bee related. read more

Thank you Steve and Braden for your extra information and help you provided for us. Braden did extra help to move furniture and toys around, so he could do the treatment thoroughly. Steve also gave us some information on our scary situation. Pinpoint is the perfect name for their business. Why, because they pinpointed our issue and took care of us the same day. Thank you Pinpoint. Ramona Lee read more

I am pleased with the effort James has made to communicate with me. He keeps me informed of the problem and makes suggestions to help the situation. I appreciate his willingness to do so and thus far this has made me a satisfied customer. Thank you James! read more

Nope. Paid 250 for gopher elimination.. they come out twice. Once to lay everything out traps, poison under ground etc. Didnt get the gopher. Came out again and did the poison underground thing. I wasnt comfortable having anything sprinkled on top supposedly safe or not bc i have pets. Gopher is alive and digging up the yard. There is zero accountability on the company part. Beyond those two visits, whether they get the gopher or not, you have to pay to have them come back out. It is 100$ each time after the two... deeply disappointed and they are expensive. They get 2 stars bc the kid was pleasant who came out. Do not recommend this business. read more

I use Michael Fernandez for our gopher service and he is best in class. Amazing customer service and great at his job. Would recommend him and pinpoint to anyone trying to get rid of some gophers! read more

Steve serviced us this month...the owner! He explained my service to me and it all made sense. So glad Pinpoint takes care of our place.

Pinpoint is the best! Very knowledgeable, efficient and friendly. We've used them for bird mites, ants, spiders, fleas and gophers. They explain treatment, safe for our pets and problem is in the rear view mirror! read more

our Review: (5 Stars)Bee Man Tyler Holm was friendly, knew his job and the bees. He described in detail what he was going to do to get rid of the bees. His service was appreciated. Thank you Tyler from Janet read more

Nathan with Pinpoint is very courteous and thorough. He is always very willing to assist with our current pest control needs. Thank you Nathan! read more

Had an appointment window between 9 am and 11am today Monday. Twelve called and left message and again at 12:30pm. Brien answered and after asking where he was and if he was still coming had no response. No statis phone calls or texts. ZIP! Wasted half a day waiting. In my view not responsible or dependable to do business with them. read more

I have used this company to manage ants/any pests at my residence. They even solves our temporary gopher problem. I love that they are a locally owned family run company with excellent service and extremely good communication. All of their service technicians are friendly too. Their rates are excellent and no need to call anyone else. PinPoint Pest Control is the best! read more

I have been using Pin Point Pest for over 5 years. They are so professional and knowledgeable . They are friendly to boot. They have controlled my squirrels and other rodents. They also did a great job of getting rid of a huge underground hive of yellow jackets after the company I used to relocate them somehow left half of them there. Haven't met one employee in person or on then phone I didnt like. read more

Tyler took great care and time to communicate his arrival and completion of services at my home. We have been very satisfied clients of Pinpoint for 6 years. I highly recommend this company for excellent customer service and trustworthy results. read more

Always excellent service from these bug experts. We had a terrible ant problem. Pinpoint took care of it and it's so nice to be rid of the little troublemakers. read more

This is the first time we have used a pest service to address ongoing frustrating ant problem. From the initial inquiry phone call we were provided good infomation and made an appt. The technician Michael arrived on time and was very professional, patient and non judgmental. He answered all my questions and provided great insight. He presented as a very trustworthy honest employee. He did not badger or try to upsale any services, yet provided very pertinant information for any further needs if we were to choose monthly service in the future. Due to his professionalism and good results for last few weeks, I highly reccommend this company, read more

Pinpoint is one of the best things that we have done for our home maintence, they even swept away the roof cobwebs yesterday. They couldn't be anymore affordable, kind, friendly, trustworthy...I don't know who does the hiring because the owners are the nicest people ever but they also only hire very nice trustworthy, efficent techs, thank you Pinpoint, Laurel Brooks read more

Steve always does an amazing job - appreciate his attention to detail. We are always notified of days and timing of visits, he is always on time and very friendly, polite, and respectful of property. This is a family run company. Owner and staff are very helpful and thoughtful with any needs or concerns. Can and will do extra jobs outside normal service when needed. Have used Pinpoint Pest Control for 15 years - very satisfied and highly recommend. read more

Chadd did a great job, very thorough. He took his time and addressed all my concerns.Very pleasant.

Robert was professional, inquired about my satisfaction with the service and asked if I had any concerns. Went out of his way to close an open side door I had left open, did a thorough job removing spider webs. read more

This review is for Frank L. who came out to help me with a mice problem. Excellent service; very knowledgeable; explains what he is doing well; personable. Highly recommend. This is for Pinpoint, in general: Family-owned business with courteous, knowledgeable employees. I have been using their services for over 10 years and no complaints. Highly recommend. read more