James is the Man! I brought him my mustang after half the exhaust randomly fell off and he was quick to get me checked in. ultimately due to all the issues he later discovered including numerous exhaust leaks, he essentially rebuilt my entire exhaust in less than 2 days flat. lightning fast service in my book as I had just collected my car after having it in a shop for about a month before having James work his magic. when i left, the car felt smoother to drive and sounded absolutely incredible. the price for me was a hard pill to swallow, but for the speed and quality of service I received, I can 100% say it was well worth it. Major Muffler has my loyalty! read more

Go with James. Just hit 700 miles after getting my breaks and rotors replaced so it's time to make a review. I went to 3 other shops and called around before I decided to go to Major muffler for my recently purchased 98 suburban. I'm a very picky and cautious person and James eased my mind with his knowledge and his great communication especially while the repairs were in progress! They also were willing to work with my schedule for drop off. He found passenger side wheel bearings were seized up and called before replacing it. I was surprised how fast the repairs were made and they kept the old parts so I could look them over after. During the test drive he found a couple other concerns and promptly informed me of these. I had them fixed and the following weekend took a trip to Eureka and down the coast. It felt like a whole new beast! I'll definitely start with major muffler in the future for any vehicle concerns. read more

Major Muffler & Auto Repair - Auto Parts & Supplies Near Me - Redding, California

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I went in to have my muffler repaired on my 1990 Jeep Wrangler at the beginning of April 2024. The guys at the shop told me my idle was high and suggested a tune up, with new spark plugs and wires along with some other things that I am certain I am forgetting. They had my Jeep for about a week diagnosing the various problems it had. That whole week the communication from James was outstanding, he keep me in the loop with everything and it was very apparent he and the people at that shop care about your vehicle and doing a good job. To this day, my Jeep is still running great thanks to Major Muffler. read more

Couldn't be more competent, accommodating, friendly, trustworthy, courteous, kind, cheerful, and helpful.

James at major muffler is absolutely phenomenal. I highly recommend choosing this business. I had a 1999 Chevy box van that kept failing smog. After changing 02 sensors and a catalytic converter and spending thousands it still wouldn't pass. The company I went to A1 smog blamed major muffler so I took it back to James. James threw parts at me and told me I didn't have to pay him unless my truck passed smog. I was dreading replacing both catalytic converters. That cost thousands of dollars. I appreciate him so much because the next test it passed with flying colors. He found the culprit (a clogged fuel filter) He didn't have to do that but he showed his commitment to me which I will never forget. Thanks James and Major muffler. I will always recommend you above all others. Thank you read more

Wow, just wow never been into a service business that had such a lack of service. I asked someone to look at my car and they were too busy told him it was just takes a minute and condescendingly says everybody says it'll just take a minute at that point, I cut off the provided possibility of service feeling insulted I will never go to this company ever again and I suggested nobody else does because there's a place to be of service and then there's just rude people and they're just rude people read more

I took my 2022 Ram Laramie 1500 to Major Muffler to have a pre-purchased aftermarket muffler installed and I am completely happy. They were quick, courteous, stuck to the original quote. I will definitely recommend this shop. read more

James and crew did a great job upgrading the exhaust look and sound on my 2021 Dodge Challenger Scat Pack Widebody. James was very helpful in getting the exhaust tips I wanted. The look and sound are phenomena! read more

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If you want honest , trustworthy shop just go here. They are very helpful and try to work with me with my repairs and not try to rip me off, and that means a lot to me. Thanks read more

Yesterday, I called this auto shop, and Christine was very helpful in providing some requested information. As a result, I decided to come in to have my car fixed here. I really appreciated James' and her transparency and helpfulness. They met me where I am. I could tell they are honest people seeking to perform an honest day's work. They exemplify the spirit of the American entrepreneur/small business owner, and I walked away as feeling like a human being. I would definitely recommend supporting this business. read more

I wish I could give them 7 stars. Troy and his co-workers are the greatest. They are the most professional and courteous people I have ever dealt with as service people. They repaired some shoddy work done by another shop on my motorhome. They straightened it all out , including replacing a broken exhaust manifold. They do things properly, professionally and on time. Troy was truly sorry for the trouble I had with another shop and assured me it would not happen at his shop. I just could not be happier with them. read more

The best auto service I have ever received 12/10! I went in to get my mufflers done on my 2018 Mustang. Troy and the mechanic (I believe his name was Brian) were absolutely amazing. Troy set an appointment for me and they were timely and respectful. Brian went through in detail what he was doing to the car and even let me walk underneath it while he was explaining. I asked a ton of questions and they didn't mind at all! They answered them and were happy to talk. They let me take my car for test drives in between doing work on it to make sure I liked the way it sounded on the road. They even painted my tips to a matte black with no additional charge because they didn't have the size/color I wanted in stock. All around amazing experience and would definitely recommend for anyone to get their muffler/exhaust done! read more

This place reminded that there are still shops out there who are all about the customer. The guy spent a few minutes with me figuring out what I was looking to get out of a new exhaust, (sound, performance etc..), helped me choose which system would best fit my needs, and gave me a quote. They wound up putting in more parts than originally planned because it was more efficient that way, and worked on it a 2nd time simply to fine tune it how I wanted. They gave me what I wanted out of the exhaust, spent extra time working on it, and even when I was expecting to pay a little more for the extra parts and time they stuck to the original quote. When I offered he said something along the lines of "Our goal is to make our customers happy and do our best to give them exactly what they were looking for. sometimes that takes a little extra time..." In my book this is a trustworthy and professional shop, that's earned each one of my five stars. (To the point that this is the first yelp review I've ever written, but is one way I could show my thanks.) read more

Now under new ownership their quality of work and honesty is still just as great as the previous ownership. They stand by their work, and do not give you the run around. read more

Best muffler shop in town! Took my 2016 mustang GT in and they let me test all of the different performance mufflers out until I found the one I liked. All my cars have been at Major. AAA+++ read more

My original review was under a previous owner. The new owner, James, is a really nice guy but I have spent a fortune with him for a recurring problem he has been unable to fix. I've had all new plugs, wires, catalytic converter and various other things done by them. My check engine light is on . It has been going on and off ever since the original appointment. I would be on a trip and it would be on. I would come home and park it Sunday and by Monday morning the light would be off. He said he could only diagnose it if the light was on. Now I'm home and the light is finally on in my driveway and he won't look at it. He says he is the only tech in the shop and he's only doing exhaust work now. It's not that he can't check it, he won't. I'm not happy as originally he thought he knew what was wrong, but even though I said replace that part, he didn't, I guess just trying to be a nice guy. We argued about it a little and he said if it turned out that was the problem (oxygen sensor) he would replace it free. Now I have to go somewhere else and if it is the oxygen sensor, this nightmare has all been for nothing and I'll have to pay someone else to fix it right. read more

I am a firm believer that if you find a shop that does quality work than you stick with the business for life. Been to this shop twice now for a couple flow master mufflers and have never been disappointed. They show you what their going to do and why they are charging what their charging and test whatever muffler until you find the one you want. Bottom line, their customer service is as good as their work. Oh ya price is pretty fair to. I do recommend this shop to my friend and family. read more

I had Major Muffler install a flowmaster 40 series muffler and 3 inch pipe/tip. Excellent customer service, Troy and Jim put my truck on the lift and had me listen to different mufflers so I could find the one I wanted. They had me out of there within 30 minutes after. Very exceptional work for a fair price. Thanks! read more

Driving from LA to Portland the Cat Converter on my van broke stranding me in Redding. Dan got me in right away, fixed it, got me back on the road! All the guys here are super nice, if I lived around here I'd be bringing all my exhaust work here for sure! read more

Exceptional customer service! I am so glad I brought my car here first. Dan and Troy had my car thoroughly inspected and repaired to normal working conditions promptly and efficiently. Thank you! read more

GREAT! Customer service is the best thing I could say. Especially because I work a job that requires customer service myself. I have high standards and pay close attention to the way I am treated when I am paying someone else to perform a task for me. I just happened to see the gate open on a Saturday and stopped in. He told me that they were closed on Saturdays. But he offered to replace my muffler that day on the spot and was happy to do so. He had a smile on his have the whole time and enjoined the work he was doing. And to top it off he gave me a very decent price. I have used this company for the last 15 years and had them do numerous repairs. I would recommend them for any exhaust repairs or upgrades needed. Thank you for the great service guys!!! Sincerely a satisfied customer. read more

I have gone in to Major muffler for exhaust upgrades for two of my vehicles and had terrific service at a decent price. So based upon my previous experience I decided to go back for additional work. I was going to upgrade the exhaust on our project car and needed the AC recharged as well. I went in and talked with a guy I have never seen there before and asked him get a quote for exhaust and the AC. I was given a fairly high price for the exhaust work, but was willing to pay since they did good work in the past. He was unable to give me an estimate on the AC and said I would have to bring the car in to see what kind of AC system we had. I thought this was kind of odd but said okay. So the following day I brought the car in so they could see the system. I spoke with the same guy as the day before, and told him I was yesterday and brought my car in for him to look at. He didn't even get off his stool, looked out the window then made a call, yelled at one off his shop techs an then said the AC work would be $500. That was in addition to the $900 estimate for the exhaust. What the heck did I need to bring my car in for if he wasn't going to bother to look at it! At that moment I decided this shop wasn't going to get my business. What a lazy employee! Not sure if he thought I was some sap that didn't know anything. All I have to say is don't judge a book by its cover. Long story short I shopped around got our exhaust done with the same level of quality for $500 and the AC done for $250. Due to the lack of respect and service I won't ever be going back to this shop. read more

i had a muffler put on my pickup & i called parts stores 4 muffler price & this shop replaced my muffler and exaust pipe & they only charged me $39.oo for the labor & i wouldnot do it that cheap & it has a 5 year warintee..they gave me a ride home & when they were done they came & got me & the ride is free & they charge the estamate they give you exactly.. read more

I got recommended this place to get my alternator/serpentine belt replaced from jiffy lube. After asking about their FREE esimates, I went in after a hour off the phone. I was quoted 90 a hr and it would take my car 1 1/2 hours to repair and a total of 170 plus tax. They started working on my car at 9:16 am and finished at 10:05am. I asked for him to only charge me for a hr and not a hr and a half. He looked at me dumbfounded. He refused to give me my money back and said, "This is what keeps the lights on in this place." Never will I go into this place again! This is ridiculous! Like every other mechanic, ripping nice people off!! read more

I have been going to this shop for years, Troys prices are fair and basic repairs are never a problem. I had a hiccup there when having some performance upgrades done. It was too much for his mechanic and it took more time then it should have from the original price quote and he charged me for the added time. Did not not think that was fair but did not make a big issue out of it. I will continue to use MM just not for any performance upgrades. Recommend. read more

Troy and the rest of the staff at this shop were wonderful! I broke down outside of town on my way home from San Francisco on a Sunday, and I had my car towed to Major Muffler on the recommendation of someone who worked at the Redding Walmart. I spoke to Troy first thing Monday morning and they got right on the problem. They diagnosed and fixed my car for an amazingly low amount of money, and they had us on our way home by 10:30 that morning! I was so relieved and thankful for their expert and kind care. I would recommend Major Muffler to anyone - they rock! Thanks so much Troy - read more

We had a cat installed the other day. The price was right and the customer service received by Troy and his team was absolutely amazing.

I got there at 9:30 am, they said it was a two hour wait, at noon they said that they needed to order parts to come back in two hours. I live in whitmore and had a class at 5 so there was no point in going home, I agreed to wait but by 3 when my truck hadn't been taken in, I checked. oh no she said we can't even start until 6. I left very angry and I won't go back. read more

Been to this shop a few times to have exhaust work done on my vehicles. They were willing to work around my scheduled to help me out. Did the job for the price quoted even if it took a bit extra work. Shop does great work for a good price. Will continue to take all my vehicles back here. read more

Been using Major Muffler for years for all of my service, from oil changes to major repairs. They are honest and fair with everything. Maybe a little pricey, I don't know because I don't go anywhere else. They are worth the price! read more

I was referred to this shop after having a rattling noise and stopped at Les Schwab to have someone listen, and guy thought it might be my muffler so suggested Major Muffler who did their so called "free inspection" and said the muffler was fine but there were other possible problems so they needed car for a day. I needed a good tuneup, so agreed to have anything fixed that it required. Ended up having extra work done and thought the senior discount would help a little, but total costs were close to $730, which was due to part of job done off site. However, car was only there from about 10:30 to 3:00 and was charged 6 hrs. labor. And the original rattling noise continued to get worse so I scheduled appt. with another shop, and now my red "service needed" light has come on after I had just had it serviced!! I wish I would have taken car somewhere else now. (update, had diagnostics done at new place and they fixed several other problems that were not found at Major, also needed a new radiator and hoses, but the rattling noise was due to a broken clip on my bumper which they fixed, and was the least expensive problem!) read more