Called about ice maker repair, was told to go to manufacture web site for dealer/repair contact. It…read morelisted Acker appliance as recommended service center. So, I called back to Acker and was yelled at by the service department because they "don't do service on appliances they didn't sell!" Then I was hung up on. Sorry, I was just following their instructions.

Everyone was great. Had to buy washer dryer combination. Very helpful. Getting my daughter set up…read morehere in Tuscaloosa for school. Very attentive very helpful and truly man if you need anything come bye.

This is the worst company I have ever dealt with in terms of professionalism. They only fixed PART…read moreof the refrigerator, it took a couple WEEKS.. and the man was so incredibly rude, not to mention the woman ended up being even ruder on the phone. So when I had to contact Frigidaire they claim that this business was "no longer available" well we are happy to have someone else. I don't know how they stay in business treating people like that.

The man came out to look at my refrigerator for a Lowe's claim. We had to move it to our carport…read morebecause the freezer drawer broke and would not close, so therefore could not be kept inside. He claimed it was out in the weather just sitting and ruining (not true) while telling us he would order the parts when it was super obvious he didn't want to be bothered. Don't even BOTHER with these people coming out. What a waste of time!

DO NOT HIRE THESE PEOPLE!…read more I scheduled an appointment, the tech showed up 20 min late. When he arrived, he walked to the house with no tools. I asked him politely "did you not bring any tools?". He turned, walked away and got in his truck and left. I then called their office to let them know what happened. The receptionist said she would have the owners call me. 10 minutes later, the Technician called me and said "here is your courtesy call, go fuck yourself" and hung up. I didn't have time to respond. I called their office back to complain. She said she was still waiting for the owner to call me. 3 hours later, the owners called. She defended her employee by saying he probably took me asking if he had tools, the wrong way. She said she knows he is hot headed, but he does good work. I explained that I missed 3 hours of work dealing with this. That I needed to be compensated for my time and the employee needed to be fired. She said there would be no compensation and they would discuss the situation with the employee. I have since looked at their reviews on Google and other places and there are numerous bad reviews in regards to this employee. His name is Herbert Casey. Don't waste your time with this company!

Came out for initial visit to figure out what was wrong with my oven. Paid for the part and service…read morecall on this visit. Came back a week later to install the part and was charged $176 for labor. He wasn't even at my house for 30 minutes.

This business is the least professional of all and I mean ALL. They first showed up and started to…read morework on the appliance (washer). Pulled out a part and said they would return shortly. Didn t come back the same day. We called four times the next day. Each time some lady (Smart mouth) answers and says He is on other side of the town, he will get there just as soon as he can. The guy never returned to fix the washer that day, On the following day, we called at 9:00 am. Same lady answers and asks me What happened yesterday? . So I said forget it, can you just ask him to come out and put the appliance back together like it was. I wasn t happy when the lady came out and handed us the part. I think its a drug addict and his whoever that some how got a business listed. BE AWARE!!

From the owner: 24/7 On Call! This…read morecompany provide Emergency Service, Repairs On Most, Repairs On All Makes and Models, Interior Lighting and Repair, for Your Commercial Lighting Needs, All Makes and Models.

Bought used dryer 7/13/2021. Receipt # 033342. $200.00. Quit 10 days later. Called Mr. Hassan…read more Acted like it made him mad. Said he would fix it. Never showed up or returned calls. Finally took dryer back and left it on his parking lot. Have no use for dryer doesn't work. Still haven't heard from him. What really bothers me is that Mr Hassan is a longtime customer of mine. I sell parts related to his business. When I say long time I mean 27 years. I always liked him and thought I knew him but boy was I fooled. Been waiting on parts counter for over 40 years and pretty good judge of people but he really got me. Invoice said 90 day warranty . He hand wrote that on invoice. 90 day warranty. I got 10 days. Don't want anyone else to get burned so PLEASE think twice before buying from him. Hope he enjoys my $ 200.00.

Terrible! I called them because my fridge had stopped working. The repairman showed up with no…read moretools and wouldn't help me move the fridge away from the wall. He spent awhile poking around behind it and then he said he needed to "think about it," after which he walked out and drove off! Given this, I ended up calling a different repairman (from Tuscaloosa Appliance Repair), who did a much better job. Later, the repairman from Hassan called and told me he ordered a control board for the fridge, but I checked and he ordered the wrong one. I told him this on the phone, and he started yelling that he knew what he was doing and that he'd come by the next day to fix it. When he showed up, I refused to let him in nor to pay him. He left, swearing under his breath. I'll also note that the repairman from Tuscaloosa Appliance Repair said that he had many customers contact him after having problems with Hassan Appliances. Apparently, the Hassan repairman is known for cussing people out and doing shoddy work. Save yourself the aggravation - use another service company!

Set up an appointment for them to do a couple jobs for us. They contacted me and asked if they…read morecould change the appointment and that was fine with me. Then, they never showed up and didn't call. Very unprofessional!

Jonathan responded to our call for help regarding installing a new faucet in the kitchen as well as…read moreremoving the old stuck parts and repairing a damaged piece that we didn't know the name of. We already had our new faucet and parts, and for the new piece, turns out it was the strainer, he asked me to download the home depot app and place my order and offered to pick it up. He pulled out the old pieces, installed the new faucet, and I went to pick up the strainer which he installed and triple checked for any leaks once complete, all in exactly 1 hour. Jonathan was absolutely amazing! The price he charged was incredibly reasonable and a relief for our limited budget: $50/hr for so much work covered. He's also skilled in other jobs too, so we are having him back to install two new light fixtures and convert to LED from fluorescent bulbs. Moreover, he was kind, patient, and knowledgeable. Jonathan answered all of my questions about terminology for things in case I have any trouble in the future and described how converting to LED can be as simple as picking up the new LED plastic bulbs. Truly an amazing human and awesome experience, I look forward to working with him again soon!

NOTICE: Phone # provided Here in Yelp (2/28/24) is INCORRECT!…read more I truly wish I could tell you something about this business: I definitely LIKED what I saw in, owner, Darrell J's quasi-Mission Statement & Profile for the Company! :-) Enough so, in fact, that I decided to CALL Darrell, Despite the fact that there were NOT Yet ANY Yelp Reviews for the business! Unfortunately, the Phone number Supplied here on Yelp, as of 2/28/2024--(205) 522-3626--has an Apparent TYPO in it, and is NOT the actual Business #: instead, it's the longtime # for an Unrelated RESIDENCE in Jasper, w/NO Connection to this business! :-/ Ouch! I genuinely HOPE this Review will somehow Alert the owner to the problem, in order to QUICKLY Correct this, both for the Business' sake, AS WELL as for the person currently receiving any "business" Calls! =) I was unable to immediately Contact this Company, thru other means.

From the owner: "Where Old Fashioned Service Still Exists."…read more Should you buy a new appliance or repair the old one? Should you decide to repair, I will give you honest answers, and a fair price. When I first got into this business, the number one complaint I would hear was how much other companies would charge for their service. At A-Fair Appliance repair, you can rest assured, I will not over charge. I would rather have more customers from being fair, than less customers unhappy. I have most parts needed on hand, but if not, I usually can have them the next day. We will get the job done well in a timely manner. You only need to call us once. For fast friendly and on time service, call today. We service all major brands: Maytag, Whirlpool, G.E., Frigidaire, Bosch, Electrolux And many more. Serving Walker, Winston and Jefferson Counties (With in 75 mile radius of Birmingham)