The team at A team drains were pros and did a great job. everyone let me know what was going on. I…read moreappreciate it. Thank you.

Nobody likes to have to deal with an expensive home repair, so when it came time to repair our main…read moresewer line, we were ready for a world of hurt. Thankfully we found Marcos and A-Team Drains instead. Of the four companies that came out to give an estimate, Marcos is the only one who didn't charge us for the inspection needed to give a thorough estimate. He and Sylvia in the office helped us dial in the estimate until when it was time to pull the trigger on a contractor, A-Team Drains was the only possible choice. They made the decision that easy. Being it was a timely repair, they were able to get us on the schedule within a week and communicated clearly and efficiently throughout the process. On the day of the work, Marcos and his employee explained everything in detail about what to expect, the scope of the job and what they had to do. They were both meticulous in preparing the area for digging up the sewer line, working with the company that installed the liner, and buttoning up the work when everything was completed. Invoicing and documentation was extremely thorough and Sylvia readily answered the billion questions I had for her. Dealing with contractors can be a crapshoot sometimes, but I would not hesitate to recommend Marcos and A-Team Drains. They took the sting out of a necessary, yet painful, repair.

I called Priority One air conditioning after hours on Friday May 22nd 2026 as our central air…read moreconditioner just stopped working. I would have been happy to hear back from Priority One on Sat May 23rd that they could come out Tuesday May 26th but instead was told they could send a tech out on Say May 23rd, This is what customer service is all about...Tech Greg Cardwell showed up to the house after 2pm on Sat May 23rd...he was very professional and explained in detail what needed to be replaced.... AMAZING CUSTOMER SERVICE!!!!

One of the worst customer service experiences I've ever had. I don't like leaving negative reviews…read moreand as a former business owner, I always strive to resolve things with the business before taking to the internet. This is a lost cause. We called over a week in advance for an inspection on a house we are closing on, already in escrow. I let the person booking know that we needed a sewer inspection and that contingencies were being removed so it was crucial that we get the inspection as promised. I was told we would get an estimate for services in advance. Despite calling back three times prior to the inspection, I never got an estimate. It was too late to find a new service. On the day, we were able to get a price, which seemed fair. Our window was 12p-2p. Alan, the tech, showed up at 2:30 and only when it was time to do the video inspection of the sewer did they discover that the battery for the video unit was not charged. They dispatched another battery, but our realtor had to leave by 3:15, and there was just not enough time. How do you show up to do a video inspection and not have a charged battery, not have a backup, and not KNOW in advance your battery is dead? OK, not great. Alan promised us he would return at 10:30 the next morning. I explained to him that this meant we'd have to book another night at the hotel, and incur expenses for the dogs, food etc. All in all, it cost us an additional $350 because of their failure to bring a charged battery, Not happy. My jaw hit the floor when Alan informed us that there'd likely be an additional charge to come back the next day which was a Saturday, but then quickly backtracked, saying it wasn't his call. We spoke to someone on the phone who assured us that since the error was theirs, they wouldn't uncharge us for having to come back the next day. Well, thank you SO MUCH. Needless to say, the next day, after having incurred a $350 hotel stay, plus dining, toiletries, etc. NO ONE SHOWED. The realtor was with us, having left her family for the appointment. After 40 minutes of trying to figure out where the hell Alan was, we were told that unless we paid the additional $150 - again DUE TO THEIR MISTAKE WHICH ALREADY COST US AN ADDITIONAL DAY AND $350 - no one would show. And they didn't!! UNREAL. The guy we spoke to on the phone was cold, displayed no remorse or empathy, It felt like a total shakedown. What a great grift - have your battery not charged and up-charge people for it when you can hold them up in the wild. We ended up calling USA Drain and Plumbing who were courteous, understanding, and sent someone right out to do the job at a fair price. They also wrote a great report. Again, I hate to write bad reviews as you can see from the vast majority of my reviews. This one though left us no choice. I wish there was an option for ZERO stars.

Service first with experience! Timely and clean. Great attention to detail with a quick fix!!!read more

DVS Plumbing of Palm Springs, CA. Recently installed a water filter and peripheral required items…read more To say that they did good work would be completely unfair. They did an excellent job of communicating, and their skill level was far beyond expectations. The work was completed at a speedy pace. Daniel did whatever was necessary to do the job correctly and accommodate our requests. If anyone needs plumbing work to be done, you cannot find a company more trustworthy and thorough than DVS Plumbing!

We had one of the worst clogs in the kitchen sink imaginable. We tried plungers, snakes, drain-o,…read moreetc. We called Desert Drain Cleaning and Plumbing and Bill was at our house within 30 minutes. He cleared the drain, added a clean out to another pipe and gave use recommendations for maintenance. He guaranteed his work too. He was energetic, professional, punctual and you can tell from the start he was going to get the job at a fair price. We recommend Bill and his team. He will take care of our plumbing here on out.

Unbeknownst to us, we had a major main line clog waiting to happen, and after having our septic…read moretank pumped, it happened. Apparently after emptying the septic tank, it dislodged some sort of fabric or carpet materials in the pipes causing the clog. (Why on earth someone would flush fabric or carpet is beyond me.) In both of our bathrooms, the shower/tub would back up, get that plunged and the toilet backed up. It was like playing Whack-a-Mole. We called Desert Drain Cleaning and they were out within an hour. Another hour or so snaking the pipes almost all the way to the septic system, we were clog free. Bill couldn't be nicer and we will DEFINITELY call him again should the need arise. (Hopefully it won't, but you get the gist of it.)

$200 to re-shelf the two boards, removed a third, and added the two poles to hang clothes. I asked…read morefor a quote for the whole closet and said $200, ended up doing just one side for that price because he said he "didn't hear that part". I provided all the material and even said he didn't have to paint or patch anything. Friendly man, but would specify very clearly otherwise you'll end up with half the job done.

Roy is the absolute BEST! We use him for many services and he always provides pristine service. We…read morelove Roy!

Alex knows his way around Heaters. He was available the same day and was able to repair my heater…read morewhere others felt I needed a new unit. Honest and relaible. My go to plumber from now on.

I called IQ Plumbing to service the tankless hot water system. The technician, Aleksandar, came…read morepunctually and immediately got to work. I also asked him to check the shower cartridges which he suggested needed to be replaced. He did the work quickly and with no fussing about. Most importantly the hot water system now works better than it ever has! Aleksandar is a competent, and knowledgeable professional whom I would have no trouble hiring again.

He was competent and friendly. He was able to install my screen door and an awning above it. Thank…read moreyou so much!

They initially came out to provide an estimate, and we were happy with the price, so we scheduled…read moretheir next available appointment for Wednesday, 03/11/26. On the morning of the appointment, the owner, Otis, texted to say they were experiencing vehicle issues and asked to reschedule. We agreed to move it to Wednesday, 03/18/26. On Monday, 03/16/26, I tried to confirm the appointment but couldn't get through. I left a voicemail and sent a text, then made several additional attempts to follow up, but received no response. Unfortunately, they did not show up on Wednesday morning. The lack of communication and missed appointment felt unprofessional. While I can't speak to the quality of their work, the unreliability and poor communication initially led me to decide not to move forward. Update: Otis contacted me within an hour of my review going live. It turns out my calls were mistakenly flagged as spam on his phone, so he didn't receive my messages or voicemail. I appreciate the prompt follow-up and have decided to give them another chance. He also mentioned that Yelp messages are also a very good way to get a hold of. I will definitely takes note for future hire of professional through Yelp.

While the plumbers may be competent, the corporate office engages in unethical behavior and takes…read moreno responsibility for their conduct. I paid for services at the time of completion and about 10 days later received a Notice of Pending Lien for other work which was quoted but never contracted for. When I called the corporate office the person who had signed the letter was rude, refused to issue a retraction and apology and "hung up" the phone. My recommendation is to not use this company and find a reputable plumber with ethical business practices. RotoRooter doesn't deserve a one star rating.

I cannot say enough great things about Daniel, Albert, and Daniel's supervisor! From start to…read morefinish, the experience was nothing short of stellar. Daniel came to replace my shower connector and ended up replacing the entire system--and WOW, what a job he did! His attention to detail, professionalism, and skill were beyond impressive. Albert was also fantastic--efficient, knowledgeable, and so courteous. You could tell this is a team that truly takes pride in their work and genuinely cares about the customer experience. And a huge shout-out to Daniel's supervisor for leading such an outstanding crew. It's rare these days to find a team that not only knows their craft but also delivers with such integrity and respect. If you're looking for a team that goes above and beyond, look no further. These guys are the real deal Call Roto Rooter and ask for Daniel. Micheal F Palm Springs, CA 92262