Hurricane Hilary nailed the desert this past Sunday and Kevin came to the rescue to help with my…read morecathedral city rental property. I was frantically trying to get someone out there to help pump or divert water from my backyard which was about to flood into my house. After hours of phone calls to various plumbers I finally reached Kevin who showed up when he said and proposed digging a ditch to divert flood water. While the cost was high (yet he prob could have charged me more given the emergency situation, so it's nice he didn't), it saved me from what was likely thousands of dollars of damage. Thanks so much for your quick help Kevin, I think you saved my house bro!

Thank you Thank you Kevin and All Time Plumbing. You are the real deal. Very professional and a…read morehard working man. We had a list of many things that needed repair after our home inspection. It was an all day job and Kevin was kind and patient with all my many questions :) His thorough explanation of everything he was doing, was of great comfort to me. Kevin was extremely knowledgeable, efficient, honest, and kind. Excellent work ethic...I will most definitely be hiring them again for future maintenance. Grateful to you Kevin and your better half :) We appreciate all the work you both did. You are a good man and you make an excellent team. Trust is never an easy thing to do, especially with someone you don't know, but in this case, I have full 100% faith and trust in Kevin and All time plumbing. Highly recommend!

I've used them as my go-to for nearly a decade. They are professional, knowledgeable, punctual, and…read moredo EVERYTHING to code without having to be babysat. They replace all my boilers and are always available day or night! Their pricing is right on par and they've been around for ages. Val is not only amazing but always cuts the crap and hands it out fact and reality first. You may not wanna hear what she's gonna tell you buttttt you're not going to get some nonsense run around. Hands down one of my best vendors-absolutely nothing bad to say about them whatsoever.

Unfortunately, this company is not reputable and the customer experience is terrible…read more I'm not sure why the company owners have gone out of their way to hide their real identities - but I suspect it's not for good reasons. My mistake was hiring them off the sticker we found on our original water heater in the house. We called the number when we needed a repair. I should have checked reviews before hiring them. Please don't make that same mistake. Let me explain my experience and what we've since learned about Best Tec and its manager, Crystal Mollina (aka Crystal Deville). Crystal is neither a considerate nor customer-focused manager. She has a fierce temper and speaks disrespectfully to both clients and her staff (I heard her yelling at one of the technicians while he was trying to assess the situation). She misrepresented the heater we ordered and when we complained the heater wasn't the product expected, she quickly blamed and berated us, then hung up the phone. We paid a lot for the heater Crystal recommended - and when the heater arrived and was the wrong heater, Crystal was startlingly unaccommodating and unwilling to help solve the problem. It's an expensive mistake Crystal made - but we were left out of the money. After being hung up on, we called back and asked to speak to the owner. Crystal picked up the phone and yelled at us for being irresponsible customers. Our experience with herl was uniquely frustrating and troubling (I cannot stress enough how shockingly mean and disrespectful she is to customers) -- I understand the need to want to warn others from experiencing it. We started to do research on Best Tec and discovered many negative reviews here on YELP describing similar experiences. There is another big complaint against Crystal on the BBB (even though Best Tec is not not an accredited BBB company). We searched for Best Tec's owner - and went on a circuitous journey to find it. Best Tec is owned by John Austin Inc., doing business as Best Tec. John Austin (who isn't a person we could find anywhere on the web) is a California Corporation registered in Nevada. (Valerie Mattson Dombrowski, an attorney who also lists her title as VP at Best Tec on her LinkedIn, is the listed corporation agent). There is no Crystal Mollina listed on any LinkedIn or company website. This made sense as we learned that Crystal Mollina is, in fact, Crystal DeVille. Her husband, Robert DeVille, is the owner of John Austin Inc and the construction company, Premier Construction (https://palmdesertbuilder.com). Crystal and Robert are prominently photographed on the Premier Construction site. Premier Construction and John Austin Inc list the same business address as their contact (73950 Dinah Shore Drive, Palm Desert, CA 92211) and have overlapping phone numbers. I have no idea why Best Tec hides its ownership information but I suspect it's tied to Crystal's belligerent behavior toward her customers. The lack of transparency makes it incredibly difficult to file a formal complaint against the company. I cannot stress enough how much I don't recommend working with this company in any capacity. I am surprised that reputable water heating brands have signed with them. They are not a trustworthy business and Ms. Molina - Deville should not be running a customer-facing business. She is incredibly mean to people.

Per my Water co. I had continuous water leak, my warranty co sent me Junior . When this guy showed…read moreup he looked like he didnt want to be here. The guy was rude. Told before doing anything the leak is in my main line, tried to sell me a 9k fix "outside the property of course" where there is no coverage. With is sonar hearing thing he settled on the leak being close to the faucet adjacent to my sprinkler system, he capped it. It did not fix the continuous usage from my water meter . BUT for another 2800 he could probably find the leak? HUH I did not thoroughly check inside my home like he did out side. He really wanted the leak to be outside and not have to go through the Warreny CO. He kept complaining that "its alot of work" So I still have the leak and he disabled my sprinkler system. Shame on this company for allowing customers to be treated this way.

I had water leaking due to a pressure regulator issue. I called my home warranty company and…read moreautomatic rooter contacted me. The soonest appointment was 2 days later so I took it. These guys eventually showed up, and I could tell they wanted NOTHING to do with the job. I showed them the leak. They said they would have to contact the warranty company to see if it would be covered. I thought the warranty company did that before sending the business to my residence? Then they said I would need to move my workbench out of the way or they would charge me $250 to move it. I said I had no problem whatsoever moving it myself. They then said they had no phone service and would have to leave the area to contact the warranty company. I asked if I would get a call back. He said yes. I never got a call back from him. Instead, I received a call from another plumber saying the service request was transferred because they don't work on this specific copper plumbing.... WHAT?! I called Automatic Rooter and reminded him he said he would call me back. He didn't. I told him he was completely unprofessional and hung up. He called me back and tried to blame me!!! I called my warranty company and had them excluded from any future call outs. HORRIBLE COMPANY. I would give zero stars but I wasn't sure if I could

Came in quick , and fix the leak on toilet and was gone in less then 30 min. Clean up around…read moretoilet. And even check angle stop on other toilet as well because we couldn't turn it. Will definitely use them again.

We had a fantastic experience with US Rooter. We had problems with our plumbing at our apartment…read moreunit, and they came out, figured out the problem promptly, charged us a reasonable amount, and were professional and knowledgeable throughout our interactions. Can't recommend them highly enough and we're using them for all our plumbing issues from now on.

Had Isaiah, Owner of Iconic Plumbing, install a brand new 40 gallon water heater in my condo. Due…read moreto shoddy plumbing from PREVIOUS plumbers, what should've been an easy, routine install turned into a huge issue. Isaiah would not give up and after hours and hours of troubleshooting, he finally found the problem and corrected it. He never gave up, never charged me extra for any additional parts, and was extremely professional. I would recommend Iconic Plumbing to anyone...in a heartbeat!! Thank you so much!

They caused the explosion of a panel at my apartment building leading to over $17,000 in repairs…read moreand loss of rents. And then their insurance company wouldn't pay me. This business is horseshit!

Martinez electric removed a damaged pedestal and installed a new pedestal and breaker panel. His…read morecrew was very friendly, knowledgeable and professional job past inspection with flying colors. I absolutely recommend Martinez electric and thanks once again for going above and beyond to complete the job.

We loved Phil's work! Called him to do fan and outdoor lighting installation and he did a perfect…read morejob. But now can't get ahold of him...anyone know where he went?

I called Phil because my tenants told me they kept tripping the breaker when using the bathroom…read moreelectrical. We had just had bad flooding in Big Bear with a snowstorm that followed and everyone I called was telling me they'd be two weeks out! Phil called me back about 5:30, told me he'd just got up the hill but could still come over that same day! I had to pick up my daughter from practice and wasn't able to meet him until 6:30 and he still said that was no problem. So, standing in the dark, while it was snowing he checked out my electrical box, identified the issue, and fixed it. While he was there my tenants asked him to check out a couple of the electrical outlets to make sure they were wired correctly, which he did as well. He communicated with all of us and helped explain everything in an understandable and professional way. He was affordable and fair and his customer service exceeded expectations! I'll be referring him to anyone and everyone that needs electrical services in our area as it can be rare to find someone willing to go the extra mile in our small town. Thank you again!!

I am writing this review to warn people not to use this plumber. He charged me over $700 to sleeve…read morea pipe that took all of 45 minutes. He then quoted me almost $12,000 to replace my main water line. I had another contractor replace it with high quality materials for $6000. This plumber is greedy sleaze-bag that took one look at the nice houses on my neighborhood and wanted to severely up charge me. I would not recommend this plumber to my worst enemy.

I own a few rental homes and have used Mark Etheredge Plumbing multiple times for different types…read moreof jobs. Anywhere from a clogged drain to installing a new dishwasher to changing out a disposal. He is professional, punctual and has excellent customer. He takes pride in a job well done and every job he has done has been done without any issues or complications. It hard to fine good reliable people and I am so thankful I found Mark. I highly recommend his company. If you call him for help, you won't regret it and you will most likely find your new lifelong plumber.