I've used 2 Sons for a few misc plumbing projects now and had good experiences with each…read moreengagement. Their staff (phone staff and on-site plumbers) are professional, communicate well and get the job done. I should call out though that you might be able to save a few $ if you went with an independent but that's kind of the case for most home repair/servicing companies. I've never used them for Electric and/or HVAC so I can't speak to that.

This company has changed. And not for the better…read more A week ago I called to schedule an appointment for a leaky faucet in my house. An AI voice answered the phone, asked me why I was calling, told me it was going to look up my account details, said it had a problem and that someone would contact me to follow up, and then hung up on me. A few hours later I got a text from "Cameron". I complained to "Cameron" about the experience I had from the AI phone answerer. "Cameron" apologize and told me that such an experience would frustrate him too...then "Cameron" decided to be transparent with me and tell me that he was in fact AI as well and "his" real name was "Carson". We went back and forth about 6 times to explain the problem I was having and to set up an appointment. Then "Cameron" told me that the time we worked out wasn't confirmed yet and that someone would be calling me to confirm the time. Thanks, "Cameron". This was Friday around 4:00PM. THE NEXT MORNING, a human being (I think) texted me from the same number to confirm the appointment. After I let them know how unhappy I was with the AI scheduling service, a human (I think) did call me and apologized for it. Then, on the day of the appointment, the technician arrived an hour and a half after the 12:00-16:00 window we had set up. I had to call them at 16:30 to ask if the technician was coming and they told me he would be there soon. When he did arrive, in the middle of me making dinner for my family, he told me that the faucet would need to be replaced and that it would be $750 (!!) in labor to fix it. Then I was charged $83 for his time (which I guess would be rolled into the service). So, in the end I still had a leaky faucet and I was out $83 with the option to pay $670 to replace a faucet (plus the cost of the faucet itself). For that price, I'm just going to do it myself. Then the spam texts started coming from "Cameron" asking about the estimate. I got one every day until I told it to stop texting me. This company used to be great but I'm going to be looking around the next time I need a plumber. Please ditch this stupid AI system. Please don't charge your customers if you're extremely late for your own four hour window - especially if the diagnosis takes five minutes and is "I can't fix it - replace the faucet".

Don't review often but Eph did a great job hydro-jetting my clogged sewer line. He quoted a two…read morehour price at the start of the job but worked hard for almost 4 hours before he was done - but kept the same price! Was also really careful not to damage the older clay and concrete sections of my line. Definitely recommend them!

Honest and straightforward, with focus on doing quality work rather than extracting maximum…read moreimmediate revenue from a customer. Due to drops of water appearing on the exterior underside of the overhang below my kitchen sink I suspected a small leak. After researching plumbers I chose Ben's Plumbing based on their positive reviews and BBB accreditation, switching from the firm we had used several times in the past. Derek and Taylor arrived and were able to find the general area of the leak. In order to expose the pipes and pinpoint the leak, they concluded that a hole would need to be cut in the groove-and-tongue staggered planks that formed the underside of the overhang. Though they could cut the hole if I wished, they suggested that I have it done by a specialist for aesthetic reasons; Ben's could then return and fix the exposed pipe. I followed their suggestion. After the pipes were exposed I was able to locate the very wee leak. Ben's Plumbing then sent Derek and Taylor to do the repair. They did excellent work, and the total cost was very reasonable with no surprises. The office staff I communicated with (via text) to set up the two appointments, Michelle and Kiera, were a pleasure to deal with.

I contacted Energy Technologies late in the day yesterday and they had someone at the house early…read morethe next morning and on time. They diagnosed the issue with our heating system (no warm air was coming out) and sourced the part needed from their supplier locally. Came back early afternoon and installed the necessary parts and tested everything and the heat is back on. Excellent service at a reasonable transparent price. Don't be put off by any bad reviews from 2022. It seems they were going through some growing pains as well as the labor shortages and covid like many other small companies at the time. I certainly would use them again.

Our 21 year old furnace in our crawl space hadn't completely given up, it would still run and heat…read morethe house, but it was dangerous because the heat exchanger was leaking Co2 into our home and the air we breathe. Navid came out to our West Seattle Island and looked over our old 90% efficient Carrier furnace. Navid took the time to show me where the furnace was actually leaking. In a day or so Navid got back to me with a estimate that seemed very fair. He said he'd install a Trane 96% efficient two stage furnace that would be better sized to heat our house with more efficiency. Today Navid's crew came out and removed the old furnace and installed a beautiful new * Trane Gold S9V2 Gas Furnace Quality and reliability with a cutting-edge design. *20 year heat exchanger warranty parts, 10 years parts warranty and 2 years labor warranty from Energy Technologies Details Industry-changing cabinet is designed to accommodate virtually any home, the New design is certified to be airtight to less than 1%. The Gold S9V2 furnace is rated at 96% gas efficiency (AFUE) The Vortica™ II blower is one of the most efficient in the industry, providing savings in both winter and summer. Stainless steel primary and secondary heat exchangers, and new Vortica™ II blower combine to provide a consistent flow of warm and comfortable air with quiet operation Combine with the American Standard AccuClean™ for a cleaner, healthier, and more comfortable home. Oh and there's also a $350 PSE rebate and a $150 tax break for our new furnace! The crew was friendly and on time, they worked for about 5 1/2 hours and spotlessly cleaned up their work area before departure. Navid also surprised me and had his crew replaced our old POS thermostat with a nice easy to use Honeywell Prestige IAQ thermostat, IAQ stands for Indoor Air Quality! Big thanks to Navid and his team at Energy Technologies, I'm happy with your work and the professional top of the line equipment you installed!

Green Bear was exceptional from start to finish. Shawn arrived when he said he would, explained…read morewhat was wrong clearly, and walked me through what he planned to inspect. He did exactly what he said he was going to do -- and ultimately fixed the problem the same day. The work was professional, thorough, and technically sound. While others had suggested replacement, Green Bear took the time to repair instead -- saving me thousands. I now have heat and confidence in the work that was done. I would absolutely hire Green Bear again and have already referred him to friends.

tldr - if it's related to HVAC, call the installer of your HVAC system if possible…read more I called Green Bear to take a look at an HVAC system (on second floor) that was leaking water on the 1st floor ceiling (due to AC condensation). They sent someone over, who didn't really open the HVAC system panel much. I didn't seem confident that this would fix it. But they recommended to fix the drain pan inside the evaporator coil box, which they said was much more expensive. For clearing the drain pipe and gluing a loose pipe, which didn't actually fix the main problem, they still billed me $300 - diagnostic fee ($99) + 1 hour ($199) - (there's a 3% credit card fee, but they accept checks) 4 or 5 hours later, there was dripping again. I ended up calling Bob's, they sent 2 technicians who knew what they were doing (they opened the panel properly), they found and fixed the issue - it did not involve replacing a drain pan. Bob's only charged me the diagnostic fee of $175 and did the job right (compared to $300 that Green Bear charged)

I have had enough. While Go Green was the cheapest quote, you get what you pay for. My nightmare…read morebegan in October 2025 and is still ongoing six months later. As of April 13th, I am still being double charged and the issue has not been resolved. I have been flexible and willing to work with them, but the owner Mark and the sales guy Loren made that impossible. Loren will say anything to close a deal. The lack of oversight is staggering. They refused to do a walkthrough with the installer and seller, which led to two heat pumps being installed incorrectly. They had to be moved, and that caused even more damage to my home. They also charged my credit card while "charging" a Synchrony loan, so I have been effectively double-charged for months. Now they refuse to speak on the phone and only send haphazard email replies that never resolve anything. They promised to fix the drywall in writing. This was necessary to repair their own mistakes and because I preferred to have the electrical work go through the house, which they agreed to. Instead, they sent a third-party worker and then demanded a massive payment for the repair. They eventually gave me a payment to cover the drywall fixes myself, which I am grateful for, but even that took over 3 months of fighting. The actual installers and electricians were amazing. They should go find a new job at another installer with actual integrity. My problem is entirely with Mark and Loren. Since they use AI for their reviews, expect a fake reply from Max below. Save your sanity and hire a company that won't hold your money hostage.

Used this company recently and they were great! Came out for an issue that turned out to be not…read morewith our unit. Was able to address another issue we had. Price reasonable.

Awesome service, they even got the water heater over a bench that was installed closer to the water…read moreheater space than it should have been. They were thorough in their explanation of how long our new gas water heater will last - the one they were replacing was 30 years old, and I wanted a new one that would last as long as possible. Tyler was personable, honest, and was not a "script" guy. I got three estimates, and these guys were not only the best, they actually knew what they were doing - they actually knew details about each water heater - and were more honest than the others I spoke to regarding two other bids. No hidden fees. A family company, selling American made tanks. I will definitely call them for anything water related. Top recommendation.

The guys replaced our 20 year old water heater in 30 min. They were in and out faster than it…read moretakes to drink a morning coffee. And they did it $1,500 LESS than two other notable local shops we got estimates from. I asked why so cheap and One Brother said simply, "that's how much it costs." THIS is integrity folks. No up-selling, no surprises, or vague line items--just two guys and a fast, professional install. I wish these two did insulation, framing, drywall; I'd hire them (or anybody like them) in a heartbeat. Diamonds in the rough. Easiest 5 I've ever given, and we've had a lot of work done on our 1952 Seattle home. Can't recommend enough.

We have been with Olson's for MANY years. We have had at least two furnace installations, as well…read moreas 2 AC'a. Here is the thing.. It comes down to who you get to come out and do the service. ** Insist on having Urie (sp?) ** to do your service. Other technician came out 2 separate times across the weekend, cold temps. He did not explain it communicate anything he was doing. He simply looked at the outflowing condensation tubing (in the basement) and said that we were "Not frozen". Then he started furnace, and said "I think you are good". What kind of confidence does that leave you with? Furnace would run 2 hrs, and quit every time. We spent 5 days in a 53 degree house. Finally they sent Urie. . This guy is FULLY talking about what he is doing. He is sucking and blowing on tubes, cleaning ignition thing similar to thermocouple. AND!! Wait.... He goes outside and looks at the outflowing condensation pvc. It is determined that we have frozen outside. And that is why it shuts down furnace. Next.. he shows me trick to divert condensation outflow to a bucket in the warm basement. (To avoid further freezing) He even gives me tubing out of his truck. **You have got ask for Urie, for ANY service** Olson's... give this man a raise. ‍ Also, ignore the bit on voicemail where it says to press 1 for emergency service. I did this. Answering service takes your #, and then service guy calls you to say that they don't work on weekends. (They should take that off their voicemail)

Didn't show up for scheduled appointment despite confirming the prior day wasting my valuable time…read morewaiting.

Provided a number for a quote on the service I was looking to have done on my house and a voicemail…read morewas left that there were two service workers waiting to get paid at my house. I have not provided anything but a number for a quote, yet a voicemail was left about how people need to get paid so that they "can get out of there." Sorry, but I would not be going with you if this is your practices as soon as a number is provided to discuss further what my project is.. Red flag..

We called about 10am and we're told they would be out between 11-1P. At about 11:05a they showed…read moreup!!! Our problem was relatively minor but we have a very old house with one main water shut off in the basement. If the problem wasn't fixed that same day we would not have any water. The fix was easy for them and we glad to pay for a quick solution and have our water back on. Techs were very nice. I recommend this company!

Recently I moved to the city into an older home and I've had some problems in my house with some of…read morethe heating and cooling units. Living in a city with cold winters and hot summers, it was getting rough living in conditions in my home that were unpredictable because of having no heat at all or too much heat in certain scenarios. Thankful for the perfect diagnosis to the problem, magnolia best was able to help out by fixing the problem and replacing my unit! I'm excited for upcoming seasons now as I'm still new to the area. If any problems in this criteria arise, I know who to call! If you have any problems with heating/cooling etc. check them out!!

From the owner: Magnolia Best HVAC Service wants you to enjoy the comfort and peace of mind of breathing clean air…read moreall the time! Our mission is to create long lasting valuable relationships with Seattle-area homeowners by been a trusted source for quality heating and air conditioning services. We are proud of our reputation of making our customers our number one priority. We are a full service heating and air conditioning company, so whether you're having a problem with your heating system, AC or any other HVAC system, we can help. Our expert staff is on call 24/7 to provide fast and reliable emergency service to the Seattle community and surrounding areas. We're proud to stand behind the quality of our work with a 100% guarantee on all services, so you can rest assured that you're getting the best value for your dollar.

Amazing service - all questions were answered sincerely and prices and information shared with…read more full transparency

SKN came out to my home to check our radiant heating, but it turned out that we had a electrical…read moreissue, not a boiler issue. Dima recommended a electrician for us to contact. He was very pleasant and helpful.