We love Mak Pack, we have used them for years for daycare and boarding our 3 "kids". [[HIGHLIGHT]]Everyone is very friendly, professional and caring...the kind of people you want taking care of your dogs.[[ENDHIGHLIGHT]] Pricing is great! Love the indoor park, training and everything else they offer. [[HIGHLIGHT]]Justin is absolutely amazing, he along with, the team offers holiday photos, paw print paintings and enrichment activities for the dogs and their family.[[ENDHIGHLIGHT]] He did bobbing for apples last Halloween and I was sure niether of my pups would do this, but sure enough, they did it! One other thing I am grateful for...there is a vet literally at the end of the building they can be taken to, iff something were to happen while boarding and and Urgent Care not 5 mins down the road. [[HIGHLIGHT]]Thank you Justin for caring and sharing so much of your time with our "kids"![[ENDHIGHLIGHT]] [[HIGHLIGHT]]And thank you to the team of people at Mak Pack Chandler that care for our pups, my husband I appreciate you very much![[ENDHIGHLIGHT]] read more

We have been going to Mac Pack daily for 7 months. Gracie did all three training classes and goes to the dog park. We have had contact with just a bout everyone that works there. It's so obvious that the care of each pup is individualized. All get their hugs and love time as well as physical and mental exercise. [[HIGHLIGHT]]I cannot say just one of them is outstanding because they all are.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Accolades to, Issac, Sam, Paulina, Justin, Maddie K, Viv, Haden.[[ENDHIGHLIGHT]] read more

EDIT 6/14/25: Leaving the original review below as a reference for full context. [[HIGHLIGHT]]I was contacted by Raul from guest services to hear my feedback and see how he could help. He fully owned the issues I had and followed up to help.[[ENDHIGHLIGHT]] They were able to find the toys (they had accidentally gone home with the wrong family, which I'm sure happens from time to time). I was offered a full refund and left the conversation with Raul expressing a sincere hope to improve my experience in the future. All that said I would try again at this location. ---------------------------------------------------- I went on a short weekend trip and brought my dog here for boarding. My dog is still learning and very over-stimulated by other dogs so we knew going into it we would be doing the private room boarding. [[HIGHLIGHT]]We asked to see the room before we left and the staff member seemed hesitant to show us - I think maybe because they were still cleaning it up.[[ENDHIGHLIGHT]] The private room is just a concrete room the size of a larger closet, but we brought his dog bed and toys and stuff and didn't see an issue with it because it was way better than a kennel or something. Reasons for the low rating: - Lost toys: We dropped him off with a bag of food/treats, a dog bed, and a bag of his favorite toys (tug rope, football, 3 bones). When we picked him up, they had lost the bag of toys. We are a bit frustrated, as dog toys can be expensive. During the last day of his boarding, apparently our dog ripped up his dog bed to shreds. I am not blaming that on Mak Pack...my dog can be a little destructive especially if stressed or bored. But it did make me wonder if he had his toys with him in the room at any point. Since the toys were lost, maybe he didn't have anything to chew on and ended up ripping up his bed. - [[HIGHLIGHT]]Poor communication. We were told we would get daily "pupdates". We dropped him off on Friday morning and did not hear anything until Saturday afternoon.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Since this was his first time boarding, I reached out through the text number on their website multiple times and never got a response.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]The update we did finally get was very brief. He looked scared in the picture (which to be fair is expected) and the note said he was happy and getting lots of attention. I would have liked more detail - did he play with other dogs? did he behave? Is he eating normally? etc...[[ENDHIGHLIGHT]]I understand there are a lot of dogs so staff is probably busy but that communication would go a long way. - No bathroom - everything is indoor so there's no designated place to relieve themselves. In the private room they are let out about 4 times a day. When I picked him up on Sunday he immediately relieved himself outside as if he had been holding it in all day. I think most dogs would not want to go in the room they're sleeping in, especially if trained not to do that. I heard good recommendations ab I went on a short weekend trip and brought my dog here for boarding. My dog is still learning and very over-stimulated by other dogs so we knew going into it we would be doing the private room boarding. We asked to see the room before we left and the staff member seemed hesitant to show us - I think maybe because they were still cleaning it up. The private room is just a concrete room the size of a larger closet, but we brought his dog bed and toys and stuff and didn't see an issue with it because it was way better than a kennel or something. Reasons for the low rating: - Lost toys: We dropped him off with a bag of food/treats, a dog bed, and a bag of his favorite toys (tug rope, football, 3 bones). When we picked him up, they had lost the bag of toys. We are a bit frustrated, as dog toys can be expensive. During the last day of his boarding, apparently our dog ripped up his dog bed to shreds. I am not blaming that on Mak Pack...my dog can be a little destructive especially if stressed or bored. But it did make me wonder if he had his toys with him in the room at any point. Since the toys were lost, maybe he didn't have anything to chew on and ended up ripping up his bed. - Poor communication. We were told we would get daily "pupdates". We dropped him off on Friday morning and did not hear anything until Saturday afternoon. Since this was his first time boarding, I reached out through the text number on their website multiple times and never got a response. The update we did finally get was very brief. He looked scared in the picture (which to be fair is expected) and the note said he was happy and getting lots of attention. I would have liked more detail - did he play with other dogs? did he behave? Is he eating normally? etc... - No bathroom - everything is indoor so there's no designated place to relieve themselves. In the private room they are let out about 4 times a day. When I picked him up on Sunday he immediately relieved himself outside as if he had been holding it in all day. I think most dogs would not want to go in the room they're sleeping in, especially if trained not to do that. read more

We have used the Training, Boarding and Daycare at this facility. [[HIGHLIGHT]]We have been extremely happy with them.[[ENDHIGHLIGHT]]

Indie had a meet and greet yesterday at MakPack Chandler-she had so much fun. [[HIGHLIGHT]]The staff is lovely and it's affordable.[[ENDHIGHLIGHT]] I have signed her up for overnight boarding and feel so confident that she will be in the best hands read more

[[HIGHLIGHT]]I am giving one star due to my experience. I believe this company might be good for some BUT as a dog mom who was seeking doggie day care for the first time I've ever had dogs, I'm extremely disappointed.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]The site tells you to sign up, schedule a day for the meet and greet. I actually called first and asked questions. Apparently not the right questions, however, being my first time at needing daycare OR even boarding, I did my best.[[ENDHIGHLIGHT]] I shared I had an 8 month old lab mix with some major separation anxiety. I even asked if group training might be better since he had not been around other dogs much. He had played with a couple dogs in April/May but with the summer heat, there were no play dates. I decided to try daycare first. [[HIGHLIGHT]]No one advised to confirm the best day- which SHOULD have been advised when I called.[[ENDHIGHLIGHT]] l signed up for a Friday in July. [[HIGHLIGHT]]When I arrived, I expected to talk with someone, to sit down and share about my dog but that's not how their 'meet and greet' works[[ENDHIGHLIGHT]]. All fine BUT.. when I showed up, explained the situation, shared details about my pup- keep in mind NO ONE ASKED, I talked and shared details as a nervous mom. Some one took him back to a room, 5 mins later said he did fine with one dog, then they brought in another and he was good. So off I went. My gut said really, you're ok with this but my mind said, they are the professionals, they know what's best, they were highly recommended. Two hours later I get a txt that Nico is not listening to their commands, not respecting other dog's boundaries, and they believed it was due to his testosterone since he was not neutered yet; therefore, he would not be able to return until he was neutered. To share, at 8 months he was 70lbs so he looks full grown. To be honest, I felt hopeless and was at a loss with their evaluation. I will take responsibility for anything on my part but I was seeking help. I called the next day and spoke with someone. I was informed on that Friday, they had 30 dogs. 30- THIRTY. [[HIGHLIGHT]]I was also told by the person, I believe in a management position, that had they been there, known the situation, they would have recommended I try a different day, not that Friday.[[ENDHIGHLIGHT]] Well, the damage was done. [[HIGHLIGHT]]There were at least 4 or 5 people at the counter when I dropped him off and shared what I had- also this information was included on the form I completed online. No one else could say anything??[[ENDHIGHLIGHT]] You set my dog up for failure. His not listening, not knowing boundaries was not due to his testosterone. That may play a part but you, as a company, as the professional, may want to learn about the dogs you are bringing in. Mak Pack was highly recommended. It may work for many but for anyone new, anyone trying to get help for their dog so they are living their best life.. tread lightly and don't let your dog be set up for failure. I would insist for a consult. I hope my experience makes them rethink their initial intake because I had planned to use almost all your resources- daycare, indoor dog park, group training. The good news for us, we're now at a facility that cares, works with my guy, he's doing great and striving. And yes, you can bet it's NOT Mak Pack. You lost a client...forever and I will always share my story. read more

Spencer is a talented dog trainer. He understands behavior extremely well and I trust him- which is huge. He's helped tremendously with socializing my Malinois. We go out and about now, even dining at dog friendly restaurant patios. I've been to three other trainers in the east valley and I can't recommend MakPack enough. read more

Mak Pack Dog Training & Boarding - Pet Training Near Me - Chandler, Arizona

The whole onboarding was unorganized. I had to supply my vaccine records severals times. They say they open at 7 but when I got there I was waiting til almost 7:30! [[HIGHLIGHT]]I had a flight that morning so was hoping to just drop off.[[ENDHIGHLIGHT]] I had to supply vaccines that morning again so made me run behind schedule for my flight. At pick up they wanted to charge me extra bc it was not the exact time I said and they had not bathed the dogs?!? I had called ahead of time to advise I was coming in earlier and they still made me wait for pick up time. My dogs smelt bad at pick up even after their so called shower. I think I'll stick to petsmart read more