Enjoy the candy of course and ice cream on a hot day. Friendly staff and love the chocolate covered strawberries

Ice cream is average. Nothing special for me. Good hot fudge. Very slow today. Some new decorations and paint since the last time. The bathroom door just stays all open when not in use. read more

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lol it's not real chocolate. They use artificial ingredients in some of it and they don't use fresh cocoa. I laugh when I read this is the best chocolate. read more

This is a nice old fashioned candy shop with an ice cream shop in the back. The review is based mostly on the candy shop although the decor is a sight to behold throughout. Especially the seating area and ice cream shop decor. The store is filled with treats year round as well as seasonal specialties. It's been a great place to find some holiday treats. I have enjoyed most things that I have gotten there but the chocolate is a little too sweet in general. So, I will splurge on some single pieces from the case but some of the other things have not been as great. Notably, my chocolate dipped oreo was too sweet and buckeyes purchased as a gift received the same comment from someone pretty well versed in buckeye eating! So, that's why the limited stars. Service is usually pretty good at this location but it definitely feels more counter service and less gift shop-let us tell you what we have to offer kind of service.... read more

Malley's Chocolates - Ice Cream & Frozen Yogurt Near Me - Lakewood, Ohio

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I asked for Sunday from the menu. The ingredients were all on the side. It wasn't a real Sunday. I had to make it myself. read more

Malley's Chocolates - Ordered a sundae from the menu. Didn't ask for any changes. It came with the ingredients on the side. I had to ask for a cherry. - Ice Cream & Frozen Yogurt Near Me - Lakewood, Ohio

The new remodel is so cute! Every time we are here it's great. Nice service, great ice cream. read more

Malley's Chocolates - Ice cream selection - Ice Cream & Frozen Yogurt Near Me - Lakewood, Ohio

Super helpful staff at this location and great selection in the case. We tried something new and instead of hitting our old haunts, we decided to get 25 pieces of chocolate from the case and it came out cheaper. Really good experience overall and unbelievable goods. We love Malleys! read more

Malley's Chocolates - Ice Cream & Frozen Yogurt Near Me - Lakewood, Ohio

This place feels like a step back in time! Such a cute space-- very roomy and inviting and smells FANTASTIC! We are from out of town so we bought a big variety of chocolates since we knew we wouldn't be able to come back. Everything was great. Definitely get there early enough (but not before noon) to grab the chocolate covered grapes or strawberries before they sell out! So thankful for the friendly staff who navigated us towards the unique stuff. read more

Thisnplace.goes back to the 70s and still going strong with delicious homemade chocolates.. yummy affair

Best chocolate. I order from several chocolatiers through the year. Malley's is by far the best. I would skip the "chocolate slips" . The bag I bought was stale. Some of the slips fillings were crystallized. Did not taste fresh. Hence the one star deduction. read more

What a great place to bring the kids and family! They are servicing amazing ice cream with a smile! The banana split was classically made! For me tho the ambiance is what brought me back to my childhood! It is story book themed and so so cute! I highly recommend a family outing here :) read more

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This is such a cute, old fashioned ice cream shop. I didn't purchase from the chocolate shop, but went for ice cream. Overall, it's just kind of adorable. There are plenty of tables to enjoy your treat, and it's fairly open inside, plus the chocolate display. I had the lavender berry seasonal flavor, and really enjoyed it, it was both fruity and floral, as hoped. read more

This Malley's location is a staple in the Lakewood community. They have the candy section of the store including a bulk candy counter. I personally love their chocolate covered pretzels but they have so many different options for chocolates. They also have the ice cream parlor section of the store which is Alice in Wonderland themed. I recently brought a friend and her family while they were town and it was a hit with the kids! They have delicious sundaes that are big enough to share! read more

Malley's Chocolates - Ice Cream & Frozen Yogurt Near Me - Lakewood, Ohio

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Food was good service was a bit lacking since the new ownership as they had highschool kids running it and they were around talking about sensitive topics making the ambiance a bit harsh for little kids, but ice cream was really good as always and prices were great. No direction of where to checkout at, had to ask staff. read more

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Beautiful confectionary/sundae shop in downtown Lakewood! The entire place transports you to Wonderland from the movement you walk in the door, which makes for a charming experience. The flavors of ice cream are somewhat limited and not as unique as the nearby Mitchell's, but the location is nice because it's in a walkable part of town. The staff was also friendly, and we did not have any issues finding a table on a Friday night. read more

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I've never been to the original location and it was so much more than I expected! The store itself is already huge, has a candy counter, an insane amount of product that I've never even seen at Malley's. There's a separate ice cream parlor area that is just the cutest little thing. BF and I ordered at the ice cream counter where the server was so helpful and friendly. There were a lot of flavors but was hoping there would be fruitier options. Ended up choosing the PB s'mores but would pick a different flavor next time. It was too sweet, too plain vanilla-y and not enough of the graham cracker crunch I was expecting. My BF got greedy and got 2 giant scoops in a waffle cone and could not finish it, lol. The scoops are generous and the atmosphere felt like Alice in Wonderland at the tea party! Love it here! read more

Malley's Chocolates - Ice Cream & Frozen Yogurt Near Me - Lakewood, Ohio

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I moved from Cleveland to Huntsville Alabama. I order Malley's to show them what is possible. They all are very impressed with this chocolate., I gave some to our IT guy that takes good care of our team. He came back and said, "that is not kid's chocolate!" Yes, it is amazing! 45 years of eating chocolate myself, I have found none better. The last time I came to Ohio I went to the Cleveland store and Bill Jr welcomed me personally. It was a great experience, and I feel the whole family is concerned with providing a great experience with great treats! Your dedication is not unrecognized! I emailed Malley's with a minor concern about shipping costs, and they went WAY above and beyond to detail why shipping to a state with 100-degree temps were slightly high. Wait for cool temps and order away! Or they can pack with ice packs, and you will get it super-fast. I love Mally's!!! read more

When you walk in, you can feel the shift in energy from outside to this establishment. Very calm and sweet vibes, no pun intended. GREAT ice cream. I had the dairy free PB and I was impressed. Great selection of chocolates as well as bulk candies which is great for my at home baking. read more

Went on for National Sundae Day. This location was huge. They had a lot of variety of ice cream and chocolates. I ordered a banana split, two vanilla hot fudge sundaes and one peanut butter cookie something hot fudge sundae which was dairy free. They were very busy. I watched as one guy made the banana split (looked fabulous) while one girl made my peanut butter sundae. I asked her if that was mine since I saw her getting regular instead of dairy free. I mentioned mine was dairy free not regular. She said than it's not yours and kept getting it. She then put it next to my banana split. The guy bagged the order. I mentioned that I was short one sundae and that I asked for dairy free peanut butter (allergy) and that it wasn't. The counter girl came over and mentioned it was suppose to be the dairy free. They remade it. The ice cream was delicious. read more

Malley's Chocolates - Ice Cream & Frozen Yogurt Near Me - Lakewood, Ohio

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So fun that this store has an ice cream diner with full on staff and diner experience. Their ice cream scoops are biggggg which I love! Didn't order a sundae but you can make your own or try some of their recommended ones. read more

Malley's Chocolates - Ice Cream & Frozen Yogurt Near Me - Lakewood, Ohio

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To preface, we will definitely be back during more regular hours to hopefully get a more uplifting experience. We showed up a half hour before close, it was my first time here (just moved to the neighborhood). There were 1-3 tables sitting and enjoying some ice cream when we arrived. The place is big! There's a lot of space and a lot of candy for sale in half of the shop, the other half containing tables, booths, and a bar. There was no wait, no line, we ordered a double scoop and a shake. The reason I'm not super impressed yet is because the service was pretty lackluster. For just a double scoop and a shake, it took probably 10 minutes to get our stuff, despite nobody else waiting for food/ice cream. I watched two workers put on gloves to make our ticket and then walk away. It wasn't until a third person came out from the back, saw the ticket on the counter, asked someone else if it was made yet, to begin making our stuff. The ice cream wasn't anything special, it was good and as expected. Seems like the kind of place that gains bonus points for a goofy goober Weenie Hut Junior type of atmosphere (which I love! don't get me wrong). I'd just like to come back earlier in the day, actually sit in and try a couple different things. Not a bad experience, but nothing special about the service. read more

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I usually love this place but I went in there the day before Easter in the late morning early afternoon, and the young dark haired counter girl with glasses was visibly frustrated and began taking it out on me. She did not greet me she sighed rolled her eyes asked what I wanted and I politely asked for dark chocolate almond bark she said okay whispered something under her breath to herself like I was inconveniencing her then asked me again because she wasn't listening I told her again then asked what size I said what ever the smallest you have is, she then rolled her eyes again and proceed to whisper something under her breath again cashed me out, and started packing up the order as dark chocolate almonds and I stopped her and said I asked for the bark she then rolled her eyes and started yelling to the other worker what she should do. she then goes well I already checked you out for almonds not the bark like it was my fault. The older lady worker came over and stopped her and said just give her that instead it's okay. And then threw the box down on the table and rushed me out. I understand it was a holiday and she was stressed but her attitude and customer service was atrocious and she should have been taken off the register until she was able to act appropriately. I will not be coming back to this location after this experience it was horrendous. read more

Malleys is an all time favorite ice cream parlor. The Lakewood location is Alice in Wonderland themed. My go-to is the chocolate shake. You can also get pretzels and hot fudge! read more

Malley's Chocolates - Ice Cream & Frozen Yogurt Near Me - Lakewood, Ohio

Iconic establishment. Ive been going here since a child getting ice cream after rec games. High school we would mob it after Ranger football games. Jordan almonds and coffee ice cream were my go to's. Its got that old time feeling. Great service and beautiful decor. I love that it hasn't changed at all really over the years. If it ain't broke... read more

No more ice cream parlor! I stopped by to get a small sundae and was very disappointed to see the counter stools had been removed and the seating area closed off. I asked the cashier why, and she said the store was being remodeled. I asked if there would still be an eating area once construction was done, and she said no, just more merchandise. What a tragedy and how sad for Lakewood! Malley's was always a special treat for a birthday party or a special treat after a school event, like a concert. I am very sad and disappointed. I guess you will still be able to take out ice cream, but no more ice cream parlor. read more

Malley's is a Cleveland d institution and my go-to ice cream place. I loved dipping pretzels in chocolate sauce while you wait for your order to be prepared, but especially loved the vanilla ice cream. However, during my most recent visit I noticed the ice cream containers looked different, and the ice cream flavors changed. I inquired and was informed that they've changed to Perry's ice cream as their distributor. You can tell a difference. They still make amazing chocolate and hot fudge sauce. read more

they had non dairy thank you thank you thank you!!!!! it was great ! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! read more

So so overpriced.!!!!!!!! Way too overpriced!! I haven't been in awhile and to see how prices have tripled is insane!! I know everything has gone up in prices but no thank you!!!! read more

(SEE PHOTOS ATTACHED TO THIS REVIEW I visited Malley's Chocolates (the Lakewood location) for the first time in mid-January 2020 with my friend Ami. I certainly will be back. The store is huge and decorated with photos all around the walls. Although they are temporarily closed during this Coronavirus (COVID-19) disease pandemic, you can order chocolates online. CHOCOLATES -- When my friend Ami and I walked into the store on a Saturday evening, we were greeted by a friendly store associate. She gave us samples of different chocolates to try. My favourite was definitely the Bordeaux milk chocolate. The toffee in this is absolutely delicious. The website describes it as "Decadently rich English toffee with almond bits is enrobed in our real milk chocolate, then each piece gets rolled in a crunchy chopped almond topping..." After trying different chocolates, I bought a small box of chocolates to go which came with 4 pieces in a pack. I also got 1 packet of marshmallow chunks (2 chunks inside) and 1 classic CLE chocolate bar. The marshmallow chunks did not taste fresh but the chocolate bar was good. Overall, the quality was good. PRICE -- I think the chocolates here are considered gourmet so the price isn't cheap. Some of the bulk items are over $17 a pound. I recommend trying the smaller pieces or the chocolate bars as a more affordable option. The "CLE" chocolate bar is just over $1.00. I noticed that some of the chocolate ingredients have "artificial flavour" in them and I try to stay away from those ingredients, at least 90% of the time. I prefer natural products. Next time I visit, I will have to find out what chocolates are natural. Overall, I enjoyed my experience here and I rate it between 3-4 stars. I'll definitely be back especially since I'll love to try their ice-creams. **** - 20/200 total reviews in 2020 - 396 total overall Yelp reviews - Reviewed on 28 March 2020 read more

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I have visited this Malley's location the past years while visiting my boyfriend's family in Cleveland since we usually stay around the Lakewood area. He used to bring them back to California quite a bit, and my favorites were definitely the pretzel chocolate bars, and the nutmallows. I like baking with their large chocolate bars as they are easy to break apart and melt. We occasionally like the sweet slips as you could get a mixed variety of "imperfect" chocolate for 14.95 (or 9.95 when they're on sale) and if we're feeling adventurous. This location has an ice cream parlor which we've gotten their ice cream once. We got the buy one get one free sundae (peep their wrappers for that coupon). Their sundaes were really big as if they were a meal. I could probably do away with a single scoop of their ice cream in the future. Always a must-stop when visiting the area. Service has always been really good. read more

It makes me so sad to write this review. If you look at all of my other reviews of all Malley's locations, they are a solid 5 stars all around. As a native Clevelander, I was practically raised on Malley's. Had it in every Christmas stocking and Easter basket growing up. Add even after moving to Columbus for undergrad, coming to Malley's for a sundae was always my favorite thing to do when coming home. However, two stars are being knocked off because Malley's is under new management. They recently got bought out and if they keep operating the way they are now, I think that this classic Cleveland staple won't be around much longer. I am obsessed with the hot fudge sundaes here and walked into the Lakewood location with my brother-in-law on a Friday night at 8:40p (exactly 20 mins before close). As we were walking in, it started POURING outside. We walked up to the register and placed our orders for our sundaes. I paid and then as we were walking to grab a table, an employee said "Is this for here or to go?" I said "it's for here." He immediately turned to his manager and said "hey are we still taking orders for dine in?" She looked right at us and said "no." To which he turned and said "Oh sorry we're not doing dine-in orders anymore." SOOOO many things that were annoying about this!! For starters, why would they not ask me that BEFORE I paid?! Also why in the world did he ask me "is this for here or to go" If they were no longer doing dine in? I immediately changed my countenance and said "Okay well you should have told us that because it is pouring outside and I'm not taking ice cream to go in the rain. Also, online it said you close in 20 minutes so I'm not sure why you're not taking dine in orders." They immediately changed and said "oh ok you can dine in here because it's raining." Ridiculous! If they would have said no, I would have asked for my money back. I ended up getting my sundae (which was for sure a 5 star delicious sundae) and scarfed it all down so that we could be out by 9pm. But between this experience here and a few bad ones at the Bay Village location, I can tell Malley's is going downhill. I find the employees to be unfriendly, unhelpful and poorly trained. It makes me sad-- I wish they would not have sold! Also, they just posted on Instagram that they are no longer serving ice cream outside of summer months. I feel like this is the beginning of the end of Malley's ice cream as we know it. So sad the Malley family sold this Cleveland gem. :( read more

Malley's Chocolates - Sundae worthy of five stars but service puts this Malleys at 3 stars - Ice Cream & Frozen Yogurt Near Me - Lakewood, Ohio

Wow what a great place! We were greeted immediately. The ladies were available to answer questions but let us browse. We didn't know other locations did not also have an ice cream parlor so this was a great win! They brought out chocolate covered pretzels to sample and also let us try some ice cream. We sat at the parlor and enjoyed some frozen treats and the Alice In Wonderland decor was adorable. 100% recommend and we will come back!! read more

Malley's Chocolates - My husband, who does not really love chocolate, poured the hot fudge sample on his sundae! This was the seasonal sundae. - Ice Cream & Frozen Yogurt Near Me - Lakewood, Ohio

SO DISAPPOINTED. I was raised on Faroh's and my husband on Malley's. After Faroh's closed I was forced over to Malleys. They had two products I liked --- their fudge sauce and their sugarless cashew chocolates. Otherwise I found the flavor of their chocolates no better than Braches or Hershey. Moved to Florida and while on a visit back north, decided to pick up some of the sugarless cashew clusters only to learn they no longer make them! So bought some pretzels (which my husband likes), a jar of sauce and a handful of other chocolates from behind the glass. Spent $97 which was ridiculous, but understanding everything costs more these days bagged it up and went on our way. At least the pretzels were good, but the selection of chocolates were, quite frankly, not much better than movie theatre Goobers --- and they were mis-labeled! I selected both milk and dark chocolate covered pecans and cashews, and most of the pecans were actually hazelnut! The sauce seems like maybe it was an older jar as it had a skin across the top and tasted like grainy, sugary chocolate flavored something. Needless to say, we won't be back. read more

Love this place for a special treat. So many chocolates and candies to choose from. Before we picked out the treats we were taking home with us for my nieces birthday, we enjoyed some ice cream treats at the counter. It was a wonderful experience. We had a root beer float and mint chocolate ice cream. Yummy! We had a hard time choosing what we were going to buy to take home because there were so many options - Buckeyes, pretzel rods, popcorn, gummy bears, brittle, you name it- it was there. You don't see too many places like this any more, which made our visit that much more special. read more

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Sweet traditional ice cream parlor. Delicious chocolates too! However the place seemed to be in need of a good cleaning. I highly recommend the Sweet William, or even the Puppy Luv. read more

Great chocolate and ice cream at a good price. My sisters actually put in their orders from out of town and ask me to ship it to them.

Delicious ice cream and excellent customer service from Crystal. Very good value for the scoop.

One of the best places to get ice cream or chocolates in Cleveland! I really enjoy the atmosphere of the Lakewood location. The prices are also good compared to other ice cream shops in the area. Try the classic hot fudge! read more

Malley's Chocolates - Ice Cream & Frozen Yogurt Near Me - Lakewood, Ohio

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All the chocolate!! Had to come here to see if it lived up to its reputation around Cleveland. The staff was so patient and welcoming as we were trying to make our decisions. We were able to sample different chocolates and get their input on what was popular and their personal favorites. I was ecstatic with all the choices of dark chocolate available to the milk chocolate counterparts. This would be a cute place to go for dessert or to satisfy that chocolate craving. They have so many different kinds of flavors with different types of nuts. Try and calm yourself before filling up boxes of chocolates and leaving with $30 worth of sweets for yourself. The only drawback, in my opinion, is the price. That being said, a box of assorted chocolates from here would be a great gift for someone special or even as a sincere thank you! read more

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Seriously, how have I never reviewed this big pink place? It is such a local, it just screams Cleveland! I love what is inside these gigantic pink walls. When Sweetest Day was invented by Ohio confectioners to provide love, care and chocolate for invalids, homeless, poor, and poverty stricken individuals, I'm pretty sure Malley's was one of the key players to step up to the plate. (I recently learned this holiday was established in Cleveland. I knew it wasn't celebrated in other parts of the country, but I didn't know Cleveland started it all!) The chocolates. The sundaes. The homemade hot fudge. The candied grapefruit slices. Just.....everything. Staff is super friendly and knowledgeable. This, my friends, is a Lakewood Institution. Go here. read more