Whitney was super helpful in detailing the property and how bookings worth with Nomadness Rentals…read more It was our first time staying with them and we received a clean unit in the central part of town. The unit had some nice upgrades and the online images were accurate to what we received. Check in and out was straightforward and we didn't encounter any surprises beyond what we agreed to pay for the stay. They have a large selection of properties to choose from and customer service was spot on for us.

OWNER BEWARE -- UNAUTHORIZED ACH DISPUTE, MONTHS OF LOST REVENUE, AND EXCESSIVE FEES…read more My experience with Nomadness Rentals was an absolute nightmare. They left my newly prepared Mammoth Lakes property effectively unadvertised and without a single paid booking for more than three months, despite my repeatedly asking why the listing was not live and what they were doing to generate reservations. While my property sat vacant and I lost substantial rental income, Nomadness continued charging me for setup, inspections, lock installation and programming, maintenance coordination, subscriptions, cleaning-related requirements, and other fees. The worst part was a $1,817.17 ACH debit from my bank account that I formally disputed as unauthorized. My position has consistently been that the account was provided to receive owner payouts--not for Nomadness to withdraw whatever charges it chose. Owners should be extremely cautious about giving this company access to a checking account and should require written approval for every single expense. In my experience, their business model appeared far more focused on generating recurring and mandatory fees from property owners than on successfully marketing and renting the property. Owners are pushed to purchase equipment, install specific items, use designated services or contractors, pay upfront setup costs, and continue paying recurring fees--even when the company's actual performance is extremely poor. I personally found these practices deceptive, predatory, and completely unacceptable. After months of delays, zero paid occupancy, disputed charges, and lost revenue, I had no confidence that Nomadness was acting in my best interest as the property owner. I strongly caution all property owners--particularly first-time vacation-rental owners, elderly owners, or anyone who may not closely examine every invoice and bank transaction--to review every contract provision, preserve every email, refuse open-ended ACH authorization, and demand written approval before any charge is incurred. Based on my documented experience, I would never trust Nomadness Rentals with another property, another bank account, or another dollar. Avoid this company.

We had a nice stay. Fantastic location too. We were in cabin 6, 1 bedroom, kitchenette, restroom…read morehad a standing shower. It also had a coffee maker, kettle, sauté pans, dishes, glassware. No baking sheet so if you get pizza you'll need to heat it in the microwave. There was an another family next to us, but even with both of our indoor voices we could pick up discussions and kind of hear each other but it is what it is. I'd definitely look into booking this place again. We ended up arriving late in the day after the office closed and they had sealed envelopes with our names for check-in instructions.

This review is for Crystal, who showed empathy and great customer service…read more 12/10/2022: Mammoth had forecasted a storm bringing 70 inches of snow. Heavy winds from 20-30 miles per hour with gusts ranging from 40-50 mph. I checked CalTrans every hour over night and they finally made the call for chains required on the 395, travel cautiously if you must drive warning. Crystal was very helpful and understanding of the weather situation along with delays in driving. I have never driven in those conditions and every forum related to mammoth mountain (Facebook and Instagram) said it was safe to stay out if you weren't in Mammoth already. Crystal, with the help of my Expedia agent, refunded my reservation despite their cancellation policy. Thank you so much Crystal! I can only say great things about my experience here booking with you and Edelweiss lodge. Thank you for your compassion and doing what you could to help us!

Note to self: things to verify-mini fridge, ac and microwave…read more In deciding to stay here my criteria was breakfast or hot tub. Nothing had both my requirements so I picked hot tub. Wrong choice. I thought I'll just grab something I can heat up in the morning in the microwave. Yeah, there is none. So the $ difference is lost. It's also an older building, there are no ramps or elevators to enter the building or 2nd floor. It's also noisy. Between the noise from the hallway to the busy and the cars outside I'm not sure which was louder. Room was clear and tidy, but design choices left a lot to be desired. There were no doors on the sink vanity and it just looked like someone took the doors off and forgot to put them back on. The closet in the corner was right next to the bedside table so it cramped and we had small bags.

Extremely Poor Customer Service -- Save Your Money and Stay Elsewhere…read more The saga at this hotel just continued to get worse. We booked six rooms as a group, paying rates of up to $450 per night, and virtually everyone in our group experienced problems. In our case, we paid for an air-conditioned room for three days, yet the AC did not work for two days -- while the heat was actually on. Despite calling the front desk repeatedly, the problem was never appropriately resolved. At one point, Allie (sp?), who originally checked us in, responded to our repeated concerns by saying, "We have given you the manager's fan. What else do you want?" The fact that a hotel charging these rates considers a portable fan an acceptable solution for a nonfunctioning AC system says a lot. Things became even more disturbing when we spoke with Aureli, the assistant manager. Rather than resolving the problem, the proposed solution appeared to be moving us to an inferior room. When we tried to discuss the situation with her, the interaction escalated and she ultimately left the lobby while asking us to leave. Throughout our stay, we encountered an astonishingly confrontational attitude from staff. Statements from Aureli included "You need to leave the lobby," "You can't tell us what to do," and even, incredibly, "We have the room but won't give it." She even walked out on us when we tried to ask her the reason she could not change our room. This is not simply poor customer service; it reflects staff who appear inadequately trained in how to handle legitimate guest concerns professionally and respectfully. There were plenty of other problems as well: our bathroom cleaning was missed, the rooms were extremely noisy due to poor sound insulation, there was inadequate space for luggage, and there was no iron, phone etc etc But those inconveniences pale in comparison with the way guests were treated. Even more disappointing, Renee, the manager, never once spoke with us, despite the situation escalating to this degree. I do want to recognize Jenny, who was the one exception. She was courteous, helpful and genuinely tried to assist us, including helping us obtain the manager's fan so that we could at least sleep. We appreciated her kindness. When one guest has a problem, it can be an unfortunate incident. When a group books six rooms and everyone has complaints about the service, it suggests a much larger problem with how the property is being managed. For a hotel charging up to $450 a night, the combination of malfunctioning basic amenities, poor housekeeping, inadequate facilities and, above all, shockingly adversarial customer service is unacceptable. I rarely feel this strongly about a hotel, but based on our experience, I cannot recommend this property. Save your time, your money and your frustration and stay somewhere else. This hotel needs a serious review of its management, staff training and basic standards of hospitality.

Great service and clean comfortable rooms in a great area that also includes breakfast, what else…read morecan you ask for? I KNOW.... its also dog friendly AND reasonably priced! I will definitely stay here the next time I visit Mammoth. Receptionist was friendly and parking was also easy.

We stopped here in Mammoth Ca for the night! The last time we came was in 2019!…read moreThe bed was very soft! The shower was great! The breakfast was also good!

Our 1st time in Mammoth . We are here for a Blues Festival. My hunny found this rustic/ but modern…read moreinn . We are in room 107 . A few stairs but, not to difficult to manage. Met Larry at the front desk . What a wealth of knowledge. Always a pleasure to meet a friendly person at the front desk . Comfy rooms - are set up for Winter and summer times . Microwave, Fridge, Fireplace and Air Con - fan !

Always excellent service food and wonderful servers and bartenders!!…read moreHappy hour in the bar is excellent with a lot of choices of appetizers. Escargot is excellent as well as their lobster dumplings.

This is a solid motel when staying up at June Lake. It's a motel so this isn't a glamorous stay but…read moreI will say it's one of the better motels I've ever been to. The rooms are actually very big and comfortable. We had a downstairs room, off in the corner, with windows and a large living space and kitchen area. We couldn't get over how spacious the bedroom was and how comfortable it was for two people. The bed was super soft. Bathroom was clean and had plenty of towels. Soft towels too! A nice little couch and a three person kitchen table. Truly a large room great for when you'll be staying a few days. It was all of the little touches that made this room great as well. The fan worked and didn't make any noise. The heater worked great. The kitchen was equipped with a large fridge, sink, microwave, Toaster, and four burner stove. It was nice that they had cups, plates, bowls, and silverware. Honestly, anything you would need to eat in. We ended up eating out pretty much every meal because we wanted to enjoy trying the local businesses, but should I ever come back I would definitely pack enough to be able to cook here because it was a great set up. Tyler made check in and check out a breeze. He was nice and didn't give us much hassle when we needed to extend our check out by 30 minutes. He was very friendly from the get and insured we had everything we needed. We appreciated his kind demeanor as we checked in after hours of traveling. The location is five stars itself because you're dead in the center of June Lake downtown with restaurants on each side of you and right behind this motel is the very popular June brewing company. The location was walkable to everything we needed. We also appreciated that they had about a 10 car parking lot. When parking spots fill up, you are welcome to park on the street no issues. We felt that the rooms were pretty soundproof from outside activity but when you are on the bottom floor, we were at the mercy of the people above us. Unfortunately, the people above us were pretty loud, but that's just the way the dicerolls sometimes. I'm sure had we went to the motel staff they maybe would've helped but it just seemed Like too much to ask because really guests should be more courteous that we don't have to tell on them or confront them. The only real negative about being on the bottom floor, but I do prefer the bottom floor as it is easy in and out/not having to carry your bags up the icy stairs etc. The good news is this downtown area is pretty quiet and most of the businesses are closed by 8/9 PM so even if there are loud people, everyone seems to be in their rooms and winding down earlier than if you were in a big city so it was still pretty comfortable and reasonable overall. I would definitely recommend this motel when staying in June Lake, and should I come back up here soon this would definitely be my #1 choice.

Staff friendly. Nice motel that I wouldn't call a motel. It's better than the classic motel. Fully…read moreequipped kitchen and all the amenities. It's on the Main Street, but we didn't hear traffic! Park the car and walk to wherever you want to go downtown.

Great place to stay wish you didn't have to walk up all the steps with your ski stuff but other…read morethan that great place very nice staff highly recommend

I've visited Mammoth 3 times in the last two years and I chose stay at the Mammoth lodge every…read moretime. The place is very cozy and well maintained. Perfect size for families with kids. The host (Jeff) is very accommodating and responded very quickly to any questions that we had. I 100% recommend anyone visiting Mammoth to consider staying here.

Dawn and Van are outstanding hosts. The detached 1bd/1ba cottage is the perfect size for 2-4…read morepeople. It's a great value and has lots of amenities. It's a few hundred yards to June Lake and the village, very walkable.

My Wife, Daughter and I noticed a vacancy sign at The Knoll Haus and happened to see Van who owns…read morethe property. We were given a tour of the house/cottage and immediately decided to stay. We stayed Sun-Wed and we enjoyed it. Van and his wife Dawn keep the home so clean and well kept, which was important to us. During our stay we walked to the Tiger Bar restaurant, coffee shop, general store and brewery in 3-4 minutes. Couldn't have asked for better hosts in one of our favorite cities to visit. We cannot wait to be back. Van and Dawn, looking forward to making our reservation for next summer.