9/5/2024- Stayed from Tuesday til Thursday. Pros- received a text before arriving and wanted to know if we needed anything or had any questions.. I like how it's situated away from the Main Street. Super quiet... and very clean. Only downside was the tv.. super old.. Other than that it was a nice stay. read more

Mammoth Creek Inn - First time.. - Ski Resorts Near Me - Mammoth Lakes, California

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Extremely Poor Customer Service -- Save Your Money and Stay Elsewhere The saga at this hotel just continued to get worse. We booked six rooms as a group, paying rates of up to $450 per night, and virtually everyone in our group experienced problems. In our case, we paid for an air-conditioned room for three days, yet the AC did not work for two days -- while the heat was actually on. Despite calling the front desk repeatedly, the problem was never appropriately resolved. At one point, Allie (sp?), who originally checked us in, responded to our repeated concerns by saying, "We have given you the manager's fan. What else do you want?" The fact that a hotel charging these rates considers a portable fan an acceptable solution for a nonfunctioning AC system says a lot. Things became even more disturbing when we spoke with Aureli, the assistant manager. Rather than resolving the problem, the proposed solution appeared to be moving us to an inferior room. When we tried to discuss the situation with her, the interaction escalated and she ultimately left the lobby while asking us to leave. Throughout our stay, we encountered an astonishingly confrontational attitude from staff. Statements from Aureli included "You need to leave the lobby," "You can't tell us what to do," and even, incredibly, "We have the room but won't give it." She even walked out on us when we tried to ask her the reason she could not change our room. This is not simply poor customer service; it reflects staff who appear inadequately trained in how to handle legitimate guest concerns professionally and respectfully. There were plenty of other problems as well: our bathroom cleaning was missed, the rooms were extremely noisy due to poor sound insulation, there was inadequate space for luggage, and there was no iron, phone etc etc But those inconveniences pale in comparison with the way guests were treated. Even more disappointing, Renee, the manager, never once spoke with us, despite the situation escalating to this degree. I do want to recognize Jenny, who was the one exception. She was courteous, helpful and genuinely tried to assist us, including helping us obtain the manager's fan so that we could at least sleep. We appreciated her kindness. When one guest has a problem, it can be an unfortunate incident. When a group books six rooms and everyone has complaints about the service, it suggests a much larger problem with how the property is being managed. For a hotel charging up to $450 a night, the combination of malfunctioning basic amenities, poor housekeeping, inadequate facilities and, above all, shockingly adversarial customer service is unacceptable. I rarely feel this strongly about a hotel, but based on our experience, I cannot recommend this property. Save your time, your money and your frustration and stay somewhere else. This hotel needs a serious review of its management, staff training and basic standards of hospitality. read more

It was a very poor experience overall. The outlets in the room did not work, had to try four different ones before finding one that could be used to charge the phone. The only lamp in the room did not work. In the bathroom, could not get conditioner, since the dispenser was not working. Had a common balcony with the next room, where there were men walking around shirtless. In addition the behavior of the front desk staff was very unprofessional. Most of them were uncooperative and outright rude. In a place like Mammoth there are many more options at much less price. I do not recommend this hotel. read more

Very rude guest service staff and poor communication. Hotel rooms are not well planned, Shared balcony with another room create safety and privacy issues. Rooms are very small and not well kept. read more

Note to self: things to verify-mini fridge, ac and microwave. In deciding to stay here my criteria was breakfast or hot tub. Nothing had both my requirements so I picked hot tub. Wrong choice. I thought I'll just grab something I can heat up in the morning in the microwave. Yeah, there is none. So the $ difference is lost. It's also an older building, there are no ramps or elevators to enter the building or 2nd floor. It's also noisy. Between the noise from the hallway to the busy and the cars outside I'm not sure which was louder. Room was clear and tidy, but design choices left a lot to be desired. There were no doors on the sink vanity and it just looked like someone took the doors off and forgot to put them back on. The closet in the corner was right next to the bedside table so it cramped and we had small bags. read more

Mammoth Creek Inn - Vanity outside bathroom - Ski Resorts Near Me - Mammoth Lakes, California

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Very strong fragrance in sheets and towels. If you have allergies or sensitivity this is not the place for you.

Very sweet stay here in Mammoth Lakes. Relaxing and comfortable lounge and lobby, great spa area, and very friendly staff. We enjoyed the stay very much, but we do agree with one critique mentioned here -- that the floors and walls seem thin, so if you're a light sleeper you might want to keep that in mind. read more

Not quite sure how this place gets all the 4 star reviews. Maybe they stayed on the top floor. I had the misfortune of staying on the 1st floor. The noise level between floors is horrible. You hear every footstep from above if you have a ground floor room. Even the ground floor is creaky. And you can also hear conversations. The room's interior is badly dated. Old furniture that has been painted over and over. No outlets on end tables to charge devices. You have to reach down behind the end table to plug in. Ceilings with gigantic patchwork spots. Mustiness rules the atmosphere. And the TV is ancient. No hi-def reception and about half the channels have digital break-up. I felt like I was staying at a Motel 6 in the year 1985. On the plus side the room seemed clean. But I would never stay here again. read more

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Dirty hotel. You can hear everything from rooms next door. Every conversation in detail. Very noisy on top of that the bedding was filled with hair seems like and old motel. They charge so much for a very dirty room. Will be telling everyone to not stay here. read more

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Areli at the front desk of this hotel gave me best service ever, she treated me like family very helpful and pleasant, she is an asset to this hotel. read more

To start off, big thank you to Leana Ala for the accommodation of letting us check in early & check out a little later due to my car breaking down up here.. They were more than helpful with our stay & letting us stay here longer than anticipated. We will 100% be coming back here as this hotel is on the outter skirts of town but the red line takes you right up to main lodge which turned out to be a pleasant surprise for us snowboarders. The hotel is within walking distance to everything near by (food/grocery etc.) so this was awesome for us since we still didnt have a car lol! But overall I loved it here & look forward to coming back as they will be adding onto the hotel which is looking very nice so far!! read more

Mammoth Creek Inn - Billards - Ski Resorts Near Me - Mammoth Lakes, California

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What a cute little spot! We stayed one night here and it was great! Very quiet, clean spacious rooms, lots of amenities at the lodge itself which were kindly mentioned to us at check in. I didn't catch his name (I'm really bad about names) but the younger gentleman at check in was wonderful and the gal that we briefly spoke to at check out was just as lovely. The rooms don't have air conditioning, which I saw a lot of complaints about by they did provide a table fan, window fan, and a cooler tower in the room, so I feel they are doing the best they can with what they have at this time and honestly, I sleep with a fan on at home so having that noise made me feel much more comfortable. There was construction next door but we were up at 4:30am to hit the hot springs and honestly didn't notice any noise from it. My only qualm is the size of the parking lot - it's not the biggest and can be tight, but each time we came back to the room, we had a spot. Overall, this was a great stay and I'd book here again in a heartbeat. read more

Nice, clean place to stay if you don't feel like shelling out for an AirBnb. The place is a little bit dated and some of the carpeting in our room was weirdly loose, but everything else was pretty good. Loved the 24/7 coffee before hitting the slopes and I would definitely have tried the sauna if it wasn't COVID times. The parking lot is a bit cramped but easy manageable and we were also able to easily walk out to nearby restaurants. Would definitely stay here again! read more

Mammoth Creek Inn - Exterior sign - Ski Resorts Near Me - Mammoth Lakes, California

Very cozy little lodge. Clean, cute rooms with fridge and coffee maker (our room had 2 twin beds). Very friendly staff. Microwave is downstairs in the lobby. No elevator and you will be going up and down stairs just so you are aware. There is also construction going on at the building next door but it didn't start until 8am-ish and from our room wasn't unbearably loud. We were ready to get up by then anyways. This is the perfect spot for Tesla owners as the superchargers are right across the street in the ice rink parking lot, and there are even some free level 2 chargers there as well. The restaurant across the street, The Stove, serves up delicious breakfast and lunch. If you bring your dog, there is also a little park right across the street by the superchargers/ice rink with doody bags and a trash can. We really enjoyed our stay here and would definitely stay here again. It was the perfect home base for us to explore Devils Postpile (the trailhead is currently only accessible by car on Friday, Saturday and Sunday - check before you go), the Mammoth Lakes Basin area and Convict Lake before heading up to the June Lake loop and down Tioga Pass on to our next adventure! read more

We arrived early evening on the day after Thanksgiving expecting to check into our Airbnb but quickly realized we made a mistake in reserving it for the following evening leaving us without a place for the night. Thinking that our chances were slim to find a room, we could only drive around to find a place to stay. We we extremely lucky that we found Mammoth Creek Inn. The staff were so helpful and incredibly friendly they even offered a 10% discount on an evening that was just about sold out (only 2 rooms were left). There were 7 of us and we got a room with a spacious loft where it could sleep up to 5 and the downstairs living room could sleep another 2 on a sofa bed. The kitchen was well-equipped for cooking which we did for our dinner and breakfast. The inn had a poolroom outside, a large commons room complete with coffee, tea and iced lemon water. In the basement was a workout room, a spa and sauna. As we were only staying for one night we unfortunately didn't get to enjoy these amenities other than the commons room. Apart from the comfortable beautiful and spacious room, the staff made a very good impression on me with their helpfulness and kindness which seems to be a hit or miss in the hospitality industry these days. Highly recommend this place! read more

Excellent place, highly recommended. My wife and I have been coming up to mammoth for years and have tried quite a few places. Mammoth Creek Inn has definitely been one of the better places that we'd book again. We came this weekend for a ski trip, checking in Friday and leaving Sunday. I called to let them know about our late arrival and they were kind enough to have someone available to provide keys and directions upon our arrival at midnight. The service from the gentleman was great. We entered our standard room, which had a king size bed, TV, and few other accessories. The room was very clean, and everything was in great shape. The place was quiet, no loud or roudy neighbors. The rates were very reasonable and the value was great. If you need a clean, quality place to sleep without all the fancy stuff - this is it. Highly recommend and I'll definitely be back. read more

EXCELLENT!!! Looking to stay somewhere nice, really nice in Mammoth? This is it!! See my pics below! It's located on the south side of the city / business area, with several pubs, a Vons and a movie theatre are very nearby. The west side has nothing but open land next to it, giving you really great views to the mountain. NOTE - if your here when there's no snow, the street the hotel is on runs due west and into the forest and up to Lake Mary, it's called the Old Mammoth Road. If you look on a map you can run a loop from here to Lake Mary and then back into town on Lake Mary Road, which turns into Main Street. The room was just awesome, they call it a "Junior Suite " and there are a number of them along with a few other styles /choices. It is actually a split level room, with the downstairs having a bath, kitchenette (nicely done with modern appliances) and living room with 2 couches, one of them a fold out bed. This level opens up onto a balcony with awesome views. The window / sliding glass door is extra wide making the view all the better. Stairs against the wall lead to a loft with a bed, TV , dresser, overhead fan and really nice bathroom, with a large glass wall/door shower. Don't dismiss the idea of a loft , this was spacious and open, really really nice. They offer a number of other extras - a spa, a gym, breakfast, a very nice lounge / meeting area with TV on the ground floor and a pool table on the second level common area near the stairs. The only limitation is that there's no elevator, but it's all of 12 steps or so to go from the 1st to the second floor, so not a big deal, at least to me. Lastly, staff was friendly and welcoming. To me this was a great find and it's hard to think one of the other hotels up on Main St could begin to match! read more

Mammoth Creek Inn - ON BALCONY LOOKING WEST / SOUTHWEST - Ski Resorts Near Me - Mammoth Lakes, California

This was our first trip to Mammoth and we will definitely be back. Such a beautiful location with so much to see. We went there for the Reggea Festival but got to experience so much more. Jose at the front desk was a wealth of knowledge and made the area so easy to navigate. We were able to see and go everything we wanted with ease. He had so many wonder recommendations like visiting June Lake, Convict Lake and The Village Center. Going to the top of the waterfall at Mamie Lake was a highlight for us. We enjoyed every minute of our stay and are so thankful for Jose's direction and recommendations. read more

Great place to stay! Suana, steam room, hot tub, gym, pool table, scenic views, friendly service. Jose checked us in and was super helpful with lots of recommendations around town. Such a great stay and great room! So thankful! Free tea, cider, hot coco, and coffee! Wonderful stay! read more

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Great place. New go to in Mammoth. Great service before and during the trip. Very generous size rooms. Felt clean and safe. Very good value for ski season. read more

Our towels had a brown dirty spots and another two smaller towels had yellow spots on them. When we told the desk on checkout they said sorry. Wish we checked them before using them on our hands. Especially with covid shouldn't towels be washed properly ? Otherwise really soft bed sheets. Mattresses were really comfortable and didn't make weird noises to small movements. Refrigerator/ freezer were very small so if you need to store food properly it may be difficult. WiFi is like maybe 5mbps at best. Ps4 won't run on WiFi since you have to open their site to login and it had multiple issues I don't usually have. read more

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Best place I've been in a long time! The gentleman that's there at nights, was amazing and so kind. Wifey hurt her knee on the slopes, he brought a bag of ice For her knee. The whole staff was as amazing, let us stay In our currant room an extra day so she could stay off it and not be in the car. Thank you so much for an amazing experience! read more

My wife and I stayed here during a week long stay in Mammoth, and we thoroughly enjoyed our stay here. The staff was friendly, the location of the hotel was perfect - it was walking distance to several restaurants and shops! The rooms were clean and spacious, just perfect enough for us two. We came during the winter time so it had just snowed, and it was breathtaking. The price of the room was fair and our experience was great, we will certainly be back! read more

Rats! As soon as we entered the place and sat our luggage. We heard a scratching noise behind walls running back and forth. We told the front desk. We were told it was a woodpecker. What!? At night!? Woodpecker aren't nocturnal creatures, plus a woodpecker running inside the walls, up and down? We did not sleep all night, rats kept running around the walls all nigh. Left as soon as the sun came out. We cancelled our 3 day stay. They still had the nerve to charge us daily fee. We were so tired no sleep and no rest. We posted this on the expedia website under reviews but they removed it somehow. DO NOT TRUST THIS PLACE! read more

My girlfriend and I stayed here for a nice weekend in the mountains. We are both more than happy with our stay the place is clean, comfortable, and the staff makes it feel like home. The steam room and hot tubs are a great plus after a snow day. It's a little on the outside of town which was great for us. Easy parking but still walking distance to Vons and other restaurants. You really can't beat it for the price. We're looking forward to staying here when we come up for the summer read more

Stayed here for a mom's weekend skiing. Simple (that's a compliment), clean, cozy, friendly staff... I will definitely look to book here again. read more

When you find unexpected gems hidden in the town you know you've hit big. My husband and I just visited last weekend and had such a wonderful stay here. We were pleasantly surprised with the spa which had a steam room, sauna, gym, and jacuzzi. Perfect for those long days on the slopes. Our room was quiet and very clean. They have a billiards room up stairs which was fun after dinner. We will absolutely stay here again. The staff was extremely helpful and very kind. Additionally, they had one of the best continental breakfast choices offered. They're also located close to the main lodge and the village about a 7 minute drive. We didn't use their complimentary hotel shuttle, but could have. Next time! Now....We just have to plan our next return. read more

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I saw that the average rating for this hotel was 4 stars on Yelp, and I am going to agree with that. Good overall hotel: nice beds, nice bathroom, great proximity to town. Unfortunately they don't have A/C so it was a little warm in our room. Had it been in the upper 80's/low 90's, it may have been a little uncomfortable. Luckily they had 2 fans in the room to keep us cool. I asked if they had breakfast options but was told that it was removed during Covid. Would be nice to have a breakfast option in my opinion. Downstairs is a really nice spa with hot tub, sauna, and steam room. I would imagine that is a VERY nice perk during the winter time. I did want to add: The gentleman at the front desk was really helpful. We had some questions on dining and he was really accommodating with his suggestions. Plus we needed a new fan (the one in the room was broken) and within 5 minutes he had a new one for us. read more

Decent hotel for the money. Beds seemed pretty small though, smallest I've personally ever seen in a hotel. Free continental breakfast. As others have mentioned there doesn't seem to be any AC in the rooms. This was fine since we were here in Oct, not sure how hot it gets in the summer but that might be an issue. Another thing to note is that we stayed here because we were planning to go to Yosemite. While the hotel looks to be close to the park, it was still a 2 hour drive from the hotel to the Yosemite lodge area where the tours and what not leave from. So keep that in mind if you're planning to go there. Overall for the price it's a good place to stay. read more

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This is a great Inn. We arrived late on Friday night to check in with no issues. Maria at the front desk is lovely. Our room was clean, bathroom was clean. Pet friendly room! They have a great selection of continental breakfast included in the rate from fresh seasonal fruits, oatmeal, hard boiled eggs, ham, cereal, danish and bagels. There was a park across the street and some local restaurants around the area within walking distance. There is also a Vons. Great hiking spots in the area. We hiked up to Crystal Lake. It was absolutely beautiful! Overall a great place to stay for our weekend there! read more

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It's just an okay place to stay if you're in mammoth and don't want to book a condo. My family typically stays at condos when we go to mammoth, but because my husband and I wanted to stay separate from family this time, I thought we could try a hotel for once. In terms of cost, it wasn't worth it since the cost of a condo with a loft was the same. Decent stuff: close to everything in town, but what isn't? Haha. Refreshments available 24/7 in the common area. Continental breakfast (Activia yogurt, danishes, cinnamon rolls, oatmeal, cut fruit, cereal, bagels and toast). Disappointing stuff: WEAK shower (hated washing my hair because it took forever). No air conditioning (which would've been okay cause there is a breeze in the summer, but leaving the windows open all night led to awful allergies for us). Small parking lot (big trucks in the lot made it harder to park due to limited turning space) read more

Nice place, enjoyed our stay. Love the sauna/ spa area, really nice front desk, room a bit dated but very clean.

This was a last minute decision for us since we had originally planned on camping for the night. However, due to thunderstorms we thought it might be best to get a hotel room instead. We really liked this hotel! The room was quaint, clean, and the bed was super comfortable. The guy at the front desk was very friendly and upgraded us to a Queen room because for some reason we were only able to book a two single bed room online. He also suggested we try the hot tub and sauna on the first floor or the pool table on the third floor. The breakfast was decent and the coffee was good. We spent a bit of time in the lobby area drinking our coffees and enjoying the views of the snow-capped mountains (in June!!). So why only four stars? Well, the walls are paper thin and you can pretty much hear every other guest in the hotel either walking around, opening/closing doors, talking, or showering. The refrigerator made a high pitched humming noise so we had to turn it off for the night. Otherwise, we would definitely come back to this hotel if we ever visit Mammoth again! read more

Absolute amazing stay! Very well-kept building & friendly staff. The rooms themselves are clean and the beds are SO comfortable! Living in Vegas where friends come to visit often, I've seen the inside of plenty of hotel rooms...I would 100% choose these rooms over any hotel room in Vegas, bar none. Will definitely stay here again on my next visit. read more

I love Mammoth Creek. It's the go to place for me. The rooms are nice and clean...Great staff very helpful and friendly. Across from my favorite breakfast place...the Stove. And walking distance from a lot of restaurants, shopping and bars. It still has the old mammoth charm that I have grown to know and LOVE They serve a continental breakfast and very good coffee. read more

Mammoth Creek Inn - Ski Resorts Near Me - Mammoth Lakes, California

The best Hotel experience ever! Took a friend for surgery, arriving a day early, as a storm was heading in. Snow started on Sunday about 4pm, and didn't stop until Wednesday morning. If not for the most amazing staff, and accommodations, it could have turned into the worst trip ever. Our room was large , excellent view window, comfy bed, oversized chairs. The front lobby had a magnificent fireplace, with two large view windows. Tom the shuttle driver gave us his personal number in case we needed anything, he became a great tour guide in the next couple days. Took us to great restaurants, and made sure we had what we needed. Due to the storm covering our car in snow, we needed to be shuttled everywhere the entire stay. LK the hotel manager, and Elsa the evening clerk were both kind and helpful. I would highly recommend this hotel, they are on the right track for personal friendly service. More like a feeling of home. read more

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First room had a toilet that would not flush. Moved to a second room whose toilet tank was faulty and ran and ran never filling to flush properly. Moved to a third room where the toilet, while workable, required instruction by the oh-so-put upon desk person. At 65, I have seen a few toilets and instruction is something I do not require. The desk person explained 'did I hold the lever down? ... did I wait ... everything in Mammoth is old.' Really? The shower was barely functional due to the hot/cold water handle being sheered off and the tub/shower selector not fully sealing. I was exhausted at this point and gave up. In the morning at the coffee service area, the housekeeper person did not return a good morning and simply glared at me and slammed a cabinet door. Having coffee in the lobby just now, I hear the desk person swearing and arguing with someone. Oh, the resort fee?????? Please ... All in all a most unpleasant experience. My advice to fellow travellers is to spend your lodging dollars elsewhere. read more

It's very average and way overpriced , The room was large but a bit outdated. I am sure it's good in the winter but the top floor room was literally 150 degrees at night with no AC. The staff seemed straight out of the twilight zone. The room was definitely not worth the $350 I was charged on top of a resort fee that no one could tell me what it was for. There are much better places in the area for $350 and once again if you want to sleep in a sauna book the room. read more

We couldn't have been happier to spend Thanksgiving here! A full kitchen was a key feature for this trip and it had everything we needed to complete our Thanksgiving Dinner. We stayed in the room with a loft which was plenty spacious for the whole family including our dog! Two full bathrooms, king sized bed and 2 pull out couches were clean, warm and comfy. The oversized sliding glass door was a window to a winter wonderland with a view of mountains and trees. The absolute best feature for me was the spa and sauna, a nightly ritual to soothe your muscles after a long adventurous day! I can't complain about the location either. It is next to a creek with a pleasant and beautiful hiking trail while also being close to the free mountain shuttle to the slopes. I would definitely stay here again. read more

Mammoth Creek Inn - Mammoth Creek - Ski Resorts Near Me - Mammoth Lakes, California

I enjoyed staying at the Mammoth Creek Inn. It's no Mammoth 8050, but still a nice place to stay. I think it might have been recently remodeled, because the furnishings, fixtures, and interior all seemed new even though the structure looks rustic from the outside, and you can still hear the floor creaking from people walking upstairs. The bathroom, floors, and linens are all clean and new. The staff were all friendly and helpful. There's free wi-fi and cable TV in the rooms, the suites have a furnished kitchen, and in the lobby there's always fruit, water, and coffee. In the morning there's a simple breakfast with oatmeal, yogurt, cereal, toast, fruit, and pastries, but it's really hard to eat that when The Stove is across the street. There's also an indoor hot tub and sauna downstairs. Red Line stop 16 is less than a block away, and it's an early stop so it's always empty when it comes by and then packs out as the bus goes toward the Village. read more

Mammoth Creek Inn - View from a room - Ski Resorts Near Me - Mammoth Lakes, California