Melissa will act nice until you tell her you do not want any vaccinations and then she very quickly shows her true colors...she will pressure you over and over to get vaccines and will not regard anything you have to say. Be prepared to wait over an hour to be seen and when you finally do see her you will be rushed and won't be able to get a word in. I would not recommend. read more

Personally me I love this dr. When it comes to hospital emergencies she calls ahead of time to let the hospital know we're on our way and the reason she also constantly checks up on how the baby is or what we've been told. Shortly after a hospital visit she gives us an appointment to see the child for herself. Even when she's not in office or working she answers our phone calls. Like I had a concern about something that was going on with my child and I was able to reach her just one call I didn't have to call multiple times! Her care is amazing. read more

My daughter has been under the care of Dr. Melissa Manalo since birth 5.5 years ago. I appreciate the staff's urgency to care of my child. My daughter has have several illnesses, including chronic ear infections. Dr. Melissa will call to check on my daughter's progress. If I have a question, I can call the office- she may not be available right away because she is with patients, but she does call me back in a timely manner. Her office staff Maria, Aracelli and Ana are the sweetest ladies. We always feel like we are visiting family when we have to go into the office. read more

Not good one always late on the appointments and not taking care of your children's I don't recommend this doctor

Very helpful staff and Dr Manalo takes her time assesing my children without rushing, that tells you how she really cares about my kids. Sad thing we have to switch provider because of insurance. Will definitely come back when she's part of our insurance network. Thank you so much Dr Manalo! Will definitely miss you.. read more

I would give them a negative star is there was one, or maybe 5 NEGATIVE STARS! I never think or write bad for someone but when someone takes me for granted then I have to tell the world what my opinion is about this DR. First few visits we went for our infant and were really "patient". Twice during those visits the staff screwed up on insurance verification and we had to return without seeing the DR. Then the DR gave us a nice emotional speech one day saying that problems are everywhere and they need to be solved by talking. She told us that if we have any problems whatsoever we can feel free to speak to her directly and not the staff. So... few days later I had my son's appointment with her. Today I brought my son here for the first time and they said there was no appointment. It was a straight LIE because I know we took the appointment. I called them 10 minutes before reaching there saying i was in traffic and the staff says okay no problem. When I reached there the staff just made up an appointment two weeks from today. We asked to speak to the DR and were told that we can wait to speak to the DR but she would not see us because of the number of patients waiting for her. BS! For the DR it doesn't matter if they have one patient less. She will maybe make a few hundred $$$ or a few thousand $$$ less. She doesn't care really. No matter how good people may think this DR is but we are not going to her again ever. At once I had thought she is a really good DR for the nice emotional talk that she gave us. It was all BS now that I think of. I feel pathetic to even believe the BS talk that she gave us the other day. Anyways, I got to start looking for a better human being around who is a DR and who can see both my children. Really, a DR has to be a human first and not use their emotional skills to fool their patients read more

Came in to bring my sister to her Doctors appointment at 11:30am to have her eyelid checked as we found a small mass growing. Checked her in at 11:30am waited by 12:30 to ask what was the update on her wait. Front desk small girl with glasses and over size earrings told me Doctor Manolo was doing two physicals so there is a wait. I advised her I've been waiting for an hour if she could give me an estimate around what time & she said one more hour... I also have knowledge of the medical field and asked her if she could check for me on the back office what was going on as she seemed to not really care and just gave me an answer so I could get out her hair and her continuing with her calls. She then snapped and yelled to her coworker in Spanish she wants to speak with the Doctor. I am fluent in Spanish and I cut her off and said NO I never said that I needed to speak to the Doctor I know she's busy with patients. Doctor Manolo came out the door while I was on the phone with the insurance as I was advised per her front office to do so. Doctor Manolo was upset and said if you think this is long wait then go to an Urgent Care. All I said was I understand. And happily called Caloptima to have my sister change pediatrician. read more

Dr. Melissa Manalo, There is so much to say about her! I met Dr. Manalo 11 years ago back in 2006. I was looking for a pediatrician for my first born child and I came across her credentials on Medi-Cal's website. I set an appointment for my daughter and the rest is History! I now have 4 children the ages of 11, 9, 6, and 2 and she has been there pediatrician from the day they were born. She visited all of them in the hospital and made sure that they were healthy and strong and that there was nothing wrong with them. I give Dr. Manalo five stars because I truly feel like there is no other pediatrician that cares as much as she does. When any one of my kids are sick I can easily get a hold of her and tell her exactly whats going on with them. I don't have to talk to a nurse or wait 24 hours to get a hold of a Dr. When I do leave messages she makes sure she calls back right away. Even if it is 3:00 in the morning! She will even call back days later to follow up on my children. Why? Because she truly cares for them and this is why she is still my kids pediatrician. When my kids have physicals and they get blood test done she calls me even when the test is negative and she will call just to say that they are ok. I mean cmon? What Dr. does that!? Usually you will have the Dr. tell you if there isn't nothing wrong you won't get a phone call from them. I truly feel like Dr. Manalo deserves more than just this yelp review. If you truly are looking for someone who cares about your child she is the one to go too! Me and my kids will stay till they turn into adults and that is a promise! Even my children do not want any other pediatrician but her. read more

Been taking my baby to her for a year since he was born. So far she is very caring and goes by the book. Calls back right away when emergencies occur. As a first parent appreciate that she gives us the heads up about things to watch out while our baby is growing. Staff is nice and helpful. Don't mind the quite long drive because i know she is competent and caring for my child. read more

My children have been seeing Dr. Manalo for the past, almost, 7 years. She is wonderful. We had moved away for a couple of years, but when we returned, she remembered them like we had never left. She calls us back whenever we have a question after hours almost immediately. She is the best pediatrician I have ever worked with. I cannot praise her enough. read more

It was with great pleasure to see Dr. Melissa R. Manalo at one of the stores in Anaheim. Today is the time to recognized and acknowledge a medical doctor that provided medical care for my children when they were little. We are so grateful and happy to see her because of the years of medical care she provided for my children. It's been so many years that my children had been seen by a doctor simply because of Dr. Manalo's up to date early medical interventions. As of today, my children are fully grown strong, well rounded and physically healthy individuals. We are thankful and ever grateful and always appreciative to Dr. Manalo for being attentive to our needs. She so kind, loving and caring pediatrician. I will say,"she's medical doctor with a sincere heart and genuinely care for my family. Most especially for all the infants.children and their families who had been to her office. One of Dr. Manalo many good qualities as a pediatrician that I can always remember was "she will make an effort to call us personally after days of treatment or office visits to follow up on things to make sure everything is going well or any other immediate concern with my baby, son and daughter's recovery". As a parent all I want is the comfort safety and healthy well-being of my children. I would like to recommend Dr. Manalo and her medical staff to all the parents out there to come and visit and experience an outstanding professional medical care for your family and friends. Under Dr. Melissa Manalo medical care your satisfaction is guaranteed. You and your family will receive an utmost care and dedicated service that suits your needs. read more

I experience the same thing with this Doctor. Terrible experience. First I brought my daughter in her practice and she seems fine, so when I had my preemie baby from NICU I also entrusted her for his care. I call the office and schedule the appointment, her staff asked me if my son has the same insurance as my daughter. I said yes and they said they will just use those info to verify insurance before my appointment. Appointment day comes, my husband left work to babysit my daughter in the car driving around to keep her entertain while I take my preemie son for his first check up with his new pediatrician. I arrived 15 mins early office still close and I find out that other 3 people waiting with same appointment time as my son (wow how can she see 3 people at the same time?). I signed in and the staff asked for the insurance card and it turns out they hasn't verified it yet to our insurance so they have to do that before doctor can see my son. So more people came with late scheduled and being called before us. over 1 hour has passed, my husband called and was shocked that we hasn't even called in yet during those time, So i get up and asked her staff if I could speak with the doctor, she was mad when I told her I been waiting for 1 hour and blamed me about the insurance, which is not my fault it's her staff fault for not doing their job, she scold me in front of her other staff, she told told me I'm free to look for different pediatrician if I don't like her rules or waiting time, she even told me that it is not a red carpet walk to just go in and out. I completely understand that theres wait and don't expect a red carpet walk, but over an hour and don't know how much longer. Her staff screwed up getting insurance verification done ahead of time. She is very RUDE doctor with terrible bedside manner, I can't believe she is a doctor the way she treated me and my son. I never came back to her practice and found a very caring doctor for my kids. I'm glad we left her practice. read more

My experience with just a short time with this doctor and staff was HORRIBLE! They were very nice but they did not know what they were doing. All the doctor said to me about my daughter was that she can become obese and put her on a diet. First of all my 5 year daughter only weigh 36 pounds and she very tall.. I do not recommend this doctor and office to no one.. I do not recommend no star. read more