Josh and Angel were both extremely professional, friendly, and helpful! They showed up on-time,…read morewere very efficient and tidy, and took the time to explain to me what was wrong with the ducts in my home and what they had done to fix it. I was immensely grateful for the clear explanation, honesty, and their hard work. I would recommend EnviroAir in the future!

The technician did a great job and explained what he did well. Our bathroom fan started working…read moreagain after he removed the hair that was stuck up there. Advised on a reasonable interval between cleanings. Overall highly satisfied and believe the service was the best available value.

Did a wonderful job of cleaning the air ducts and explaining everything. Reviewed with pictures…read more More expensive then other options, but as a person with bad allergies it was worth it.

Bravo to Dan and his crew. I just want to say we are so pleased with the service we got today from…read moreDan. Dan showed up this morning for service and he showed up promptly at 10am. He is very courteous and knowledgable. Real impressive with the care they took to perform a full Air Duct and AC Cleaning. He is also certified through NADCA. When you hire Capital Clean Air you won't be disappointed. I will recommend them to all my neighbors and anyone who need air duct cleaning. Keep up the good work.

Our eleven year old HVAC system went out, Comfort Monster came out the next day and unfortunately…read morewe needed a new system. It was installed promptly and everyone was very COURTEOUS and PROFESSIONAL. We did not feel that we were upsold or mislead in any of our concerns.

Everyone from the Comfort Monster team was incredibly professional, trustworthy and friendly. They…read moreworked quickly to assess the problem, provided a quote for repairs and replacement, helped me understand the different systems available and were quick to schedule the installation. I loved the Comfy Install Tracker emails that clearly kept us in the loop on important dates. Alex was a huge help in explaining our options for new systems. Reynaldo, Shayne and Nicholas did a great job on installation day, helping to keep my home clean as they transported equipment up and down from the 3rd floor attic and were super nice to my family. I had very clear and friendly communication from Fancy about our quality review and Duke Energy rebate. Steven was also great when he came by for a final inspection of the new equipment. Thanks!

Very thorough evaluation and diagnosis of the furnace. System working well again. Customer…read morecommunication was excellent before and the day of service.

Warning: Review Coercion & $1,100+ Pricing Discrepancy…read more I used Santa Air for five years and recommended them to many friends. Unfortunately, their business model has changed from "honest and hardworking" to "opaque and manipulative." The Technical Issues: In 2020, Santa Air installed my trane system but failed to properly connect the emergency heat strips. I spent five winters wondering why my house wouldn't stay warm below 30°F. They missed this mistake during every subsequent maintenance visit over the 5 years. Recently, they tried to charge me $1,700 for repairs I didn't need. A second opinion confirmed their diagnosis was wrong; that technician fixed Santa Air's original installation mistake and the actual sensor issue for a total of $575. The Billing Issues: Their current pricing "tiers" (Bronze, Silver, Gold) are incredibly over-inflated compared to other local HVAC companies. And if you only need a repair included in the Gold tier, you have to pay for all the things you don't need in the tiers below it. When I realized the invoice was vague and the work wasn't needed, I cancelled. The Ethics Issue: The most disappointing part was the office's response. They tried to emotionally guilt-trip me. They held my refund hostage, telling me they would only return my money if I removed my negative reviews. I refused to be coerced and had to fight for three months through my bank to recover the funds for services never rendered. Don't let the high star rating fool you--they are actively pressuring customers to delete bad experiences. Always get a second opinion!!!

Won't reinstall existing systems. Will happily sell you a new one though. Sad as why would a…read morecustomer buy a new unit from them as they'd never be able to disconnect it and reconnect it later. It'd be an existing system at that point.

We were able to have someone come out within 24 hours. The tech, Drew, was actually early…read more Drew was extremely professional and took the time to explain the issue with out ac. He was also very patient with all of my hisbamd's questions. We wholeheartedly endorse Raleigh HeTing and Air. We would also ask for Drew again!

We recently had our bi-annual carpet cleaning for our upstairs. We have pets so we try to stay up…read moreon this. I have usually gone with the company who had the latest Groupon, but decided this time to go with Sears since I had heard from a friend that it was a great service for carpet cleaning. I was able to get prices (and a deal) online and make my reservation this way also. I received a confirmation call soon after the reservation was made, and then again, the day before the cleaning. Two staff members arrived on time, calling ahead to let me know they were on their way. They were pleasant as I showed them around the upstairs. We talked about our specific needs, and of course, they did try to upsell me on the protection/scotch guard stuff....they all do this. The entire cleaning took about 30 minutes. I looked around before they left and everything was done really well. Our carpets looked great! We will most likely use Sears again for our carpet cleaning. The cost was almost as good as a groupon deal!

Matt and his partner worked thoroughly to clean the all the vents and blower in my house, there…read morewas a little mold growing in the AH which he scrubbed off and cleaned up nicely. Very courteous, answered all my questions patiently. I would definitely hire Sears for this service agian! 5 Stars!!!

professional, polite, and timely. I would definitely hire again and recommend! Did especially…read moregood job on carpet.

I'm so glad I found this local family business with old school customer service! The rugs…read morethemselves looked brand new! As part of their service they will pickup the rugs, including moving furniture! When they return, they move the furniture back! Will definitely be using them again!

John was very responsive, on time and very professional. He explained how to do it and the tool he…read moreuses. Very reasonably priced too! I highly recommend this company.

I had no idea! After replacing the burner unit twice and the belt on our dryer, It never occurred…read moreto me that it may be the vent system until a coworker heard my story. She asked me when was the last time I cleaned the dryer vent with in the house. What?!? John taught me what to look for going forward. He was able to clean my unit out which was pretty extended of 33 feet, due to the way the house was constructed. John said that we made the top 10 list of the amount of lint and dog hair that came out of our system, over a 5 gallon bucket!!!!!!!; which consisted of Over 21 years of not knowing, the longest we have ever stayed in one house, many dogs, two kids and an active family life. John was professional, and personable. He provided more education on how often to clean, signs to look for if cleaning is needed sooner. He was very comfortable working while I watched. I'm looking forward to seeing John in two years and hopefully we will be off the Top Ten List with our new knowledge of what to do.

I had a warranty issue and Airtron sent a young man out named Jonathan and he was here all of 10…read moreseconds and found the first issue. After searching for the other issue he had to leave but returned as promised and after some troubleshooting found that the thermostat upstairs was faulty, he immediately replaced it and all was well. I really appreciated the service and how he kept me informed the entire way. His dad Charles also stayed in contact with me to keep me informed as well... Great job! Thank you

Just terrible . Their technicians have come out and done nothing / the bare minimum and not checked…read morethe fan or anything- they say they can only do normal checking activities if my equipment if I purchase an additional plan when the system is already under warranty for my new house. Trying to nickel and dime you for doing nothing at all. No notes or continuity from the visits either - this is a shameful quality of service and terrible customer experience