Eric and his team at The Water Softener Nerds are true professionals. I got quotes from a handful…read moreof other people, but Eric offered by far the best value and stands behind their install with a lifetime warranty. The crew was incredibly polite and efficient while installing my RO and water softener system (you can see the clean under-sink setup). Eric was completely transparent with his pricing, and I could tell he genuinely cared that I understood how everything works before they left. I can't recommend them enough!

Called The water softener nerds to install new salt tank for water softener. Very quick response…read more Excellent service! I have recommended them to my friends and family!!

I would like to give a shout out to your employee Steven Tavarez. He was very professional,…read moreknowledgeable and very personable. He helped explain and show me how to change out my filters and how to turn off the system to the reverse off osmosis. He made sure that the reverse osmosis pressure was goo by taking the air out of the tank and afterwards he checked out the water softener system to make sure everything was working correctly. I would totally recommend this alama water softeners and there employee Steven. If you're ever deciding to get a water softener in the future this would be place I would recommend to my friends and family.

James did the 3 year checkup today. He did a great job. Showed me what needed to be done to keep it…read morein good condition. He cleaned the barrel and showed me how to keep the system in the best condition possible.

Great job performed by great technician. Work was completed in a timely manner and the price of the…read morejob was very reasonable.

good work, fast The invoice served me well to establish that…read moremy excessive water charges could be refunded with the water company. The balance of speed, accuracy in estimating, assessment of the issue and overall price were a good value.

I can't express how happy I am with the customer service I received. My restaurant had a geyser set…read moreoff from a tech installing a hot water heater from another company. I called Beyer Boys and they were there in literally 5 minutes to save the day!! Richard and his Customer Service Manager personally came out since others were busy. Did quality, quick, efficient work to fix the problem. Gave concise information on what would be done, rebuilt the pipe for a reasonable price. Will most definitely be using this company now for all plumbing needs. Thank you both!!

Completely unreliable. Will cancel at last minute for some emergency and don't care how it impacts…read moreyou at all. Last plumber I would ever call again!!!!

Shout out to La'Shelbee for excellent customer service! I called to schedule an appointment for my…read moreKinetico water softener and explained my situation. She was very patient, attentive, and considerate. Even though she wasn't immediately familiar with what I was referring to, she took the time to get advice and made sure I got an appointment that fit my needs. Truly appreciated her professionalism--she was awesome!

Despite my initial high expectations of this being a reputable company, I have encountered numerous…read morechallenges from the outset. I have had several technicians inspect the unit, and three units have been replaced by "master techs" who have been unable to identify the cause of our excessive water usage, which exceeds 15,000 gallons during our absence for the majority of the day.Upon consulting my own plumber, I was informed that the water softener is the root cause of the leak. Following my plumber's confirmation of the issue, the unit was shut off, and my water bill returned to its normal state.However, this company has yet to refund me for the water bill or resolve the problem within months. Despite numerous continuous conversations, no solution has been found. When I have requested a refund and the removal of the faulty unit, my account remains unresolved, and I continue to face difficulties with Hope to just have them removed from my home and my credit

Chris did an outstanding job installing my water softener that I had purchased from Lowe's. He came…read morefully prepared with all the additional hardware needed and made sure everything was set up and running perfectly. After installation, he flushed the entire house to ensure the system was working as it should. He also took the time to walk me through some recommended plumbing updates for my aging home, which I appreciated and ended up scheduling for the next day. Great service, great value, and a great team overall. You can tell it's a family run business that takes pride in their work. Highly recommend Chris.

Great communication, family owned business with heart. This is a great home town business.read more

So far it has been a VERY pleasant experience. The plumber ("Dez") showed up on time and was…read moreextremely professional in every way. He was very patient with me which I appreciated because I'm 72 years young and can 'occasionally' "drift" while speaking with someone., according to my wonderful wife. That being said, Dez looked at everything and did his measuring, etc then whipped out his iPad and began to work his magic. A few minutes later, Dez presented us with his estimate and reviewed it item by item. We signed an agreement, gave him 1/3 down and made arrangements for him to return this Monday and do the work. NOTE: I RARELY go with just one bid on a project. However, due to Dez/s knowledge of what I wanted, his presentation (ie: detailed explanation of the estimate), and his overall professionalism, I did just that! Have a Blessed day! John Marchwicki

Be prepared for a bait and switch on pricing once they arrive at your home compared to what is told…read moreto you on the phone

Wow, our lives have completely turned around! Our skin feels amazing, and our coffee tastes…read morefantastic. We had a consultation with Eric, who was super genuine and clearly explained how their system could help us. We ended up getting a water refinement and reverse osmosis system installed by Jonathan. He did an awesome job and was very professional. Jonathan went above and beyond. He noticed a leak in our faucet, told us about it, and came back the next day to install a new kitchen and bathroom faucet for free. The price is great too. We shopped around and researched these systems, and Fidelis offers top-of-the-line products. These aren't your average water softeners--they're the Cadillac of softeners, with a lifetime warranty! Fidelis has been incredible to us. Highly recommend them!

Apparently they advertise by putting a "Final Notice" of parcel hold in your mailbox, which makes…read moreyou think they are the post office. Then when you call, they are rude to you and act like you wasted their time if you don't let them give you their allegedly free gift and water test. This makes no sense. If they just sent a normal advertisement, I might use them in the future. But I would never use a business whose first interaction with me is a postcard like this with no name or address even on it.