Great job evaluating a used car for purchase. Very quick response. Saved me from making an…read moreexpensive mistake.

Not Kool at all I use 2 take all my cars here now they scamming, they want me to pay for towing to…read morethe shop & from the shop for no reason, waste of money I told em the year & model but they don't know how much to do a head gaskets, bad business we in this they save money not throw it away , never again I took the last review down because they apologize but still trying to waste my time & money no shops ask you to tow the car for nothing , don't do it you'll be out of money this shop not the same they all about wasting yo money

My first time coming to Cermak Auto Care and I am so glad I did. Everywhere I took my truck which…read moreis 22yrs old wanted to charge me an arm and leg for things that wasn't wrong with my truck. Amir said to me I have checked your truck out and all I find is the front brakes, I can't charge you for something you don't need. That let me know I was at a shop where people cared and very True to their customers.. Amir, Cermak Auto Care will always have my business and others I will definitely sent to you. It's very import at to me to have an Honest and Trueful. I must say the detailing of my truck was Beautifu. Thanks Amir, Cermak Auto Care will always have my busines. Looking forward to you taking care of my 22 year old 2004 Mitsubishi Truck for many more years to comes. I appreciate you and your mechanics for being the wonderful peoples you are. God Bless all of you. Thanks, Thanks, Thanks. Bettye 08/28/2026. The company will take care everything that's needed to keep my truck in good condition.

Returned to Cermak auto care for car detailing, knowing full well they would do a fantastic job…read morebecause of the previous job where they repaired many deep dents on both sides of our car (see previous review). We were blown away by the superb interior and exterior detailing results! The inside especially looked and smelled like brand new and this is a 13 yo car folks! I was sliding getting into the car seats because they were so smoothly they finished. Also, the price was incredibly affordable. Where's that six star for me to review?! Because they deserve it. So pleased with their work that we're bringing in our second car soon for more work. Thank you, Amir and team - we appreciate your kind of business!

In the way in there is a young men receiving you, very friendly and polite. Just told him what I…read morewanted and he show me the way to get my job done. The other young men's were friendly and the job was kinda fast. Only thing is you still need to get out of the car to pay. I thought everyone is doing the stay inside the car while we work and out you go. Also they clean my window they check my tires. Regular price on a simple oil change, 164$ yikes !!!! I'll check how they did the job at home and give more review. Also they should clean the grease after words when they touch your car every where.

UPDATE: Prices increase again... that is just terrible…read more Every time I get an oil change prices increase. I've been told a handful of times to stop going to Jiffy Lube and I guess this was the sign. Even with the coupons online, that does not matter one bit if the prices continue to increase. I might give them one more try but at this rate, I'll rather support a local shop. Even if the Business Responds to this, it would not make a difference unless there was actual change made. Based on the frustration I had, I'm surprised I'm not giving a 1 star. (Actually, as I'm writing this a customer is screaming complaining about the prices as well... and to make matters worse one of the workers is screaming even louder than the customer & is pissed & complaining about their job. Yup, that might've just solidified things) Personal Review: 3.1/10

On Saturday 3/9/2024, I came in to this local Valvoline location for an oil change. A couple of…read morehours later as I was driving to work on the I294 expressway, I felt a sudden halt in my car's undercarriage and then a loud scrapping. I had to put the hazards lights on, then safely exit the expressway to look underneath. That's when I saw the engine cover shield hanging. The tech forgot to put the screws or fasten them properly. I was late to work because I had to drive the streets at 10-15 miles an hour. It took me over 2 hours to get home after work also, driving the streets from Downers Grove to Chicago at such a slow pace. I called the Valvoline location when I pulled of the e-way and saw what happened. The manager Rafael asked that I bring my car back the next day, Sunday. Unfortunately, I could not find someone to cover my Sunday shift in such short notice and take off work. I'm the opener in my job. I couldn't bring it back until the following day off from work, Wednesday 3/13/2023. This mishap was very disruptive and inconvenient to my busy work week. My mechanic removed the mangled hanging undercarriage cover and then I brought my car back to Valvoline the following Wednesday. The store manager did replace the mangled shield with a used spare one from another Honda vehicle that was left behind. I spent $154.11 for transportation for those three days that I couldn't drive my car to work due to the negligence and poor attention to detail from the oil change tech. I had hoped to be reimbursed for this amount. I placed a claim with Valvoline. Today, I received a call from Rafael, the manager. His tone was quite different from the many friendly interactions I've had with him over the years. He was very callous and had a "I don't care attitude" tone. He said he spoke to his manager and they came to an agreement that because I had agreed to come in the next day he couldn't reimburse me for my travel expenses. I explained to him that I couldn't find someone to cover my shift in such short notice. My next day off from work was Wednesday. He abruptly said, 'sorry, bye' and hanged up the phone. This underscores Valvoline's lack of accountability, dismissive and unapologetic stance. In conclusion, the indifferent response from Valvoline's manager, Rafael, highlights a lack of concern for customer satisfaction. Despite the inconvenience caused by their negligence, their refusal to reimburse my travel expense reflects a disregard for customer well-being. This experience has left me disappointed and questioning the level of care and attention to detail provided by Valvoline.

Where do I start maybe with the name, James aka Jim he could not I repeat could not done a better…read morejob. He literally got to the point in the politest way. He then got to doing his job. Then perfectly got informed of everything and anything that did and was and or could happen which was so useful. I got more then what I came in for due too the facts which were most obvious. Im every impressed of what I learned honestly most definitely the best quick oil change place I have ever gone to and I been around looking for the best one and thank god I found it . Thanks valvoline instant oil change for keeping a good employee like James aka Jim .

Carrectly Auto Care provided an excellent experience from start to finish. The team was…read moreprofessional, responsive, and easy to communicate with throughout the entire process. They were very transparent with pricing, delivered exactly as promised, and paid great attention to detail. The quality of service truly stands out, and it's clear they care about customer satisfaction. If you're looking for a reliable and trustworthy auto care provider, Carrectly Auto Care is definitely a great choice.

Carrectly Auto Care provided a smooth and professional service experience. The staff explained the…read morework clearly and kept me updated during the process. The repair was completed on time and the car was returned in good condition

Had some prior work done that was not done properly; but Payless Mufflers & Brakes got me squared…read moreaway and for a decent price. Great work, communication and iI never felt they were trying to sell me something my car didn't need.

They do very good work I take my car there any time when it breaks down I am very happy with themread more

On my 2nd try now and I will say - consistency. There was no wait time. All team members come to…read moreassist in no time. Very respectful and helpful with your vehicle. I have had two complete service oil changes done here and the staff is amazing. I recommend.

Good: always quick efficient oil changes No issues! Not so…read moregood: tire rotation, twice had issues with stripped lug nuts with this station. Will do oil changes only. Has cost me hundreds for repair/replacement of lug nuts & rebuilt studs. Each time the guys said "was cross threaded". Upon further inspection at the next location, the clear assessment was that the lug nuts were stripped due to crooked placement and use of machine to tighten. They damaged the lug-nuts by placing them crooked & over torching. Overall score: 2.5

The first time I attempted to get my oil changed by them I pulled up to their little lot and no one…read morecame outside to greet me to ask how they may help me or nothing. I left and went to Jiffy Lube instead. the next time I needed an oil changed. I tried to give them another chance. I called them prior asked for prices. They gave me the whole rundown and I was into it. I arrived only for them to come up to my car and say we're closed. I wish they would have told me that over the phone so I wouldn't have wasted my time to try to give them my money.

Please beware of these mechanics. They lie to you about putting new parts in your vehicle and they…read moreput refurbished. When you follow up on the warranty they supposely provide they'll give you the run around so they won't do the work. Very bad experience for sure.

I took my Range Rover in for service after receiving and agreeing to a quoted repair cost. A day…read morelater, I was contacted and told an additional part was needed, increasing the cost by $400. I approved the extra charge, but when I got my vehicle back, the original issue was still not resolved and my check engine light remained on. They told me they could continue looking into it, but also mentioned that these types of warning signals "sometimes happen," which didn't give me much confidence. On top of that, I noticed my car was returned without proper care there was dirt left in the back seat. At this point, I no longer trust this shop to handle my vehicle. I will be exploring legal options and recommend others proceed with caution when considering their services.

I took my Chevy Bolt into Carrectly after a minor accident. They process was very easy and they are…read moreso nice and very communicative, especially Oliver. Even the garage waiting area was cozy and had a unique vibe. They ended up dropping off the vehicle to my apartment which was a lifesaver. The car looked brand new and they had vacuumed and cleaned the car both inside and out. Very happy with the service.

Brought my car in and it was ready within two days. Communication was on point as far was setting…read moreexpectations on timing and providing a rough estimate of costs based on what I described. Also appreciated the fact on laying out immediate needs and what that would get the car then estimated near future repairs. Highly recommend if you want someone you can trust. Also as I was waiting a bunch of regular (I assume customers) came in and the owner knew everyone's car right away before looking them up.

This place does good work and they're honest about what you need. fair prices. Great customer…read moreservice