Wonderful groomers! They are really great! My pup is always happy when I pick him up . Very…read moreprofessional and friendly staff!

I took both fur babies here because I was looking for a groomer close by my home…read more To watch the detail and care they did for my 14 year Yorkie was amazing! My bull terrier mix looked so sweet and calm when I came to pick them up. This was her first time at a groomer and they did so well.

Took a 7 am appointment because that's all that was available for my 14 week puppy. This was not…read morehis first grooming so I specifically asked if I needed to bring his shot record after I woke up at 6:30 in the morning to get there on time they refused to see him because he did not have "enough shots", even though he's literally not old enough.

First let me start off by saying I do not trust just anyone with my fur babies. I get anxiety…read moreanytime I have to leave them & even though I get sad when I have to drop them off at the groomers I know they are in great hands. I love that they are a small family business. It makes their service very personable. They actually care for my dogs. I love the way they groom my schnauzer! & my big shepsky always looks especially when I get him deshedded! Definitely recommended this groomer to all the doggy parents! Ps. I'm attaching a picture of before and after of my schnauzer. He had dreads in his beard due to being quarantined and she still managed to save his beard!

From the employees that greet you, to the time my boys come out looking magnificent, Scenthound,…read moreMeyerland, exceeds my expectations. I would like to note as well, this is the only grooming place that my boys come out and they do not shed all over my car and house.

saddened that the quality of service has gone horribly south. I became a member when this location…read morefirst opened and have had two dogs go there regularly. I've had problems with the grooming several times in a row. This last one was pathetic. They had to take her back three times and she just got more and more botched every time. A couple of weeks ago, I took her for her monthly bath, and while she was wet when I picked her up, her tummy was still dry so that part never even got washed! I mean, a 15 minute bath for a 60 pound dog? It is not reasonable that it would be a good one. Hope they can fix it, but I decided to cancel my membership for now.

They are nice personable people. My corgi puppy Pearl is happy to walk in each time and excited to…read moresee them, which is a good sign. I love that they text me as soon as she is finished so I can get her and prevent her from spending the day in a crate not her own.

Avoid Glamour Dogs! I used to use them regularly, but they seem to be under new ownership. My first…read moreexperience with new ownership resulted in an uneven cut and her nails were not done (though I paid full price for the package.)The groomer stated she was alone and did the best she could because the primary groomer didn't show. I decided to try them one more time this past week. I went to drop my pup off at 8am for a scheduled appointment, no one was there when I arrived. I got in contact with someone at 8:21am and was informed "someone should be there" (even though no one was). The person I spoke with said they were still 26 minutes away. I wasn't able to wait any longer, so we agreed that I could come back at 10:30am, which I did. I checked in at 2:20pm (4 hours later), and the groomer stated she was running behind and needed 3 more hours. I wasn't comfortable with my dog being crated for another 3 hours (total of 7) so I went to pick her up. When I arrived, the groomer was sitting in the back room playing on her phone with earbuds in. There were ~5 small dogs in tiny crates waiting for services. My dog had been bathed but nothing else, and the fur around her face, belly, and feet were still dirty. The overall experience, including lack of communication, was unacceptable. I won't be back, and I don't recommend you try them either.

Be aware, they charge $85 plus $15 for brushing and special treatment against shedding, but never…read morehave I ever imagined that they won't even cut the dogs hair. They gave him back to me after a little wash. I could've done in the tub by myself for way less than $100. So full Hair in his stomach, reaching all the way to the floor and collecting all the leaves on the street into the house When he was giving back, we asked why he didn't cut his hair and the response was those dogs don't need to be shaved only scissor cut and because you didn't tell me before it will cost you another $135 to do it now. Then, after telling Tanya that I'm not happy, her groomer simply lied to her and told her a whole different story but the money is in her bank account and I hope I can save another person from using this bad service!! Adding some pictures for you to see how the dog was returned after Grooming .

Alyson with Tanya's mobile groomer is amazing!…read more They are usually booked out in advance (no weekends, Monday through Friday only), so I felt lucky to be able to schedule an appointment via text a few days ago for the only day I could be home. I was ecstatic when I found out Alyson would be grooming, the same groomer we had last time. She is so pleasant and kind, she is knowledgeable, and after a 10 minute meet and greet inside the house, my 90 lb dog loves her. I was able to book the grooming in advance via text, they confirmed the day before, and then Alyson text me when she was on her way. Regarding cost and time, I don't have a basis for comparison, however this does feel like a premium price but for a premium service. My 90 lb rescue is a St Bernard mix that gets easily matted, the grooming cost $140 (I tipped an additional $30, total $170), and it took about 2.5 hours. As I don't have know how much grooming would be at a brick-and-mortar or another mobile groomer for the service he received, I am unsure if this is above or on par. This is a premium 1:1 service, convenient, and the time savings and care given is so well worth it! If you can dedicate hours to another task around the house or if you work from home, it feels like I was given the gift of time back to my day too. She does come inside to get to know your animal to become comfortable with them. So you need to be okay with that. This allows your animal to become familiar and comfortable with her too in their home first which I appreciate, it shows how passionate she is about animals. If you want to be updated during the grooming or if you'd prefer to get quoted if anything additional is needed, she is responsive to questions via text during the session. I am so happy I found them, and I am already thinking about when I can get her booked again.

We have used Super Paws twice for weekend boarding & our dog (standard goldendoodle, 60 lbs) always…read moreseems to come back to us happy! They have the most reasonable prices for boarding that I have found & I love that they try to be plastic free. They don't have a live video feed that can be accessed by the owners, but they post once a day on their instagram/Facebook stories & do a good job of trying to post a photo of every dog. We are boarding him for 24 nights soon, so will report back on how that goes.

Super Paws is my current trusted dog boarding of choice for when I need a place for my dog to stay…read morewhen I'm out of town. They do a good job of sending out updates on social media like Instagram stories so I can see video or pics of him playing. They are diligent on ensuring dogs are fully vaccinated before allowed boarding which is an added peace of mind.

If you're looking for a groomer you can trust your fur baby with - that's Miss Ruby at Rover Oaks…read more She loves our babies so much and she always takes great care of them. One of my fur baby is usually timid and scared, but she loves coming here to see Miss Ruby. She listens to what you want and she makes great recommendations. She is also very gentle and patient with our dogs. The Rover Oaks staff members are all very friendly and they have a very organized online system to enter any immunization records and you can also view your pup's pawgress report. They also offer daycare and boarding services. It also looks like they may offer training as well. Every time we come here, all dogs are eager to go in and are all happy when they are there, so it seems that they are doing things right here!

They've always taken good care of our two Pyrs, who are a handful. They have a great grooming team…read moreand take care of details like trimming dew claws. We are overall really happy with the place. Ali's been especially helpful!

I have never found the employees at this Pet Supermarket to be particularly friendly. Despite…read moreshopping here occasionally to buy food for my feral cat colonies and rescue cats, I am rarely greeted when I walk into the store. I have walked in many times and observed the employees gathered in conversations opposed to greeting customers. On my most recent visit, a 32-pack of Friskies was displayed with a $19.99 price tag underneath it. When I checked out, it rang up at $26. I pointed out the discrepancy, and instead of addressing it right away, I was left waiting while other customers were checked out. There were two employees present, and it seemed that one could have assisted me while the other continued working the register. Instead, I stood there waiting, unsure what was going to happen. Eventually, the employee who rand me up brought up a 24-pack that apparently matched the advertised price. The whole situation seemed to be an inconvenience for the employees, so I ultimately said, "Never mind." Then, I mentioned that the Pet Supermarket on Richmond, which recently closed, would have simply honored the displayed price. Jennifer responded, "We're not that store." My reply was, "No, you definitely are not." I shop here to buy food for animals that depend on me, and good customer service still matters. Unfortunately, this store consistently feels indifferent toward its customers. Pet Supermarket, you closed the wrong store. Time to hire people who actually look like they enjoy their jobs at a pet store.

I prefer the Penthouse Pet Supermarket which is where you can hire famous glamour models…read more This is interesting because it's a lot different to some of the other pet stores we go to, with a few different product options and surprises, but it is similarly overpriced, much like Petco. I have a lot of cats to feed so I go to a lot of pet stores, overpriced or not. If it was cheaper, I'd come here regularly, just for a little variety. If you are into variety for your babies, and trying different products, would you like coming here. There are good and bad things about it, but because of price I couldn't give it more than three.