I have been a regular at this location for the past few months and I just wanted to share how…read moreamazing the workers are at this UPS Store. Every time I come in, whether it be Josh or Will they're incredibly helpful, patient, and professional. They always go out of their way to make sure everything is done correctly and that I leave feeling confident about my shipment. I also want to say that they don't deserve any criticism people may give them about pricing -- they don't set the prices. They're just doing their jobs, and they do them exceptionally well! Their customer service is truly above and beyond, and they always treat customers with kindness and respect. Reading some of the reviews disgust me because it is not their fault, they don't deserve such criticism just because someone cant afford $5. The store gets exceptionally busy around Christmas and they always manage to stay positive, organized, and on top of everything. They handle the holiday rush better than any other store I have been to! Thank you both for making every visit a positive experience. Highly recommend this location. They deserve a raise, bonus, or some kind of recognition!

The people that work here are friendly and efficient. They have a " doorman service" that accepts…read morepackages via a street address. Prompt, fast, efficacious. Service with a smile. My go-to.

This ups gets packed no matter what time you come. They usually only have one person working and…read morewhile they're really nice, they're def overworked and you have to be very patient when coming here.

Hours are not consistent. Never confident if they are actually opened. Disappointing when you…read morearrive with a lot of items to ship.

5/5 ShipNYC…read moreabsolutely crushed it for me. I needed a couple of custom 3D-printed camera parts, and not only did they nail the design, the parts came out perfect--tight tolerances, clean finish, and they fit my gear like factory originals. What really stood out, though, was the way they treated me. Everyone I interacted with was genuinely kind, super patient, and clearly knew their stuff. They made sure I got exactly what I needed, and didn't try to upsell me on anything. On top of that, their pricing was refreshingly reasonable--way more budget-friendly than I expected for custom work. If you need 3D printing done right, and you want to deal with people who are both talented and actually pleasant to work with, ShipNYC is the move. Highly recommended.

Rich and his team went above and beyond for my printing needs, so I would highly recommend anyone…read moreto use this company! I found ShipNYC to print the addresses on my save the dates and was met with complete professionalism, great communication and excellent service from beginning to end. They printed within a day and gave me complimentary shipping, as I live an hour away. The font was perfect, straight and exactly what I was hoping for!

I went to the one at 42 Tiemann Pl, says it opens at 11am on Sunday waited till 11:30 nobody was…read morethere. Terrible customer service at this one as well. The staff on duty this Sunday morning was extremely rude and unfriendly, bad temper at work. Anyway will not visit again!

I went to the UPS Store at 603 West 115th Street around 7:10 PM on a Wednesday to pick up a…read morepackage. According to their listed hours, the store closes at 8 PM but the door was already locked when I arrived. I knocked, and an employee emerged from the back, completely ignored me, and proceeded to make a phone call. While still on the phone, he opened the door, but only to let himself out, and casually told me, "We're closed for the day." There were still 50 minutes left before closing. I understand if he needed to take a call, but at the very least, acknowledge the customer. I waited about 2 minutes for him to finish, but ended up walking away because the phone conversation was laced with vulgar language and unprofessional behavior. I'll return another day to pick up my package, but this kind of treatment is unacceptable. A basic level of courtesy and respect goes a long way, and unfortunately, this store failed to show either.

So helpful, friendly and convenient. Have used them many times and will continue to do so.read more

Myself & my family been going here for year's to send out items, great store & amazing service. i…read morealso wanna give this store alot of praise recently they went above & beyond for me getting a package when they didnt have to.

Come on. Give these workers a break. They are crammed into a tiny space behind a dirty door with…read morebroken glass UPS won't fix. They're shoulder deep in Amazon returns. They're trying to remind someone how to print while scanning a package and answering the phone to talk to an angry customer who can't track her shipment. UPS seems to have left this store filthy and understaffed, but the people who work here are doing their best, truly. I found them to be surprisingly patient and making valiant efforts to resist collapsing under mounds of cardboard. UPS - do something for these workers! I'm giving 5 stars because I love good staff.

You come because you need to. If there were other options you would go elsewhere. That's the issue…read morewith places that don't need to excel in service, communication nor customer service. It's the most inefficient place (maybe not the most inefficient, the post office wins). They make no effort to actually get customer out in any effective way

This was my mail box home for 11 years when I first moved to NYC back in 1997. I moved to the burbs…read moreand gave up my box. Just moved back to the city and am now using them as my go to delivery spot for packages for our nonprofit for the homeless. It's under new management. But the staff here is still giving the same exceptional, friendly and helpful service that made me love this place. Danny, the owner, was amazing, especially seeing that we had 10 packages to pick up. They've remodeled the place too, making much easier to find what you need and take advantage of all the services they provide. So many of these mail box stores are not up to par. But 1HomeOffice is top notch and definitely a five star operation.

I found some of the staff to be rude and condescending. Very poor customer service. This…read moreestablishment should be avoided.

Always reliable and helpful, especially sending breakable ceramic works of art, framed pictures and…read morefragile but sentimental items that are irreplaceable. I can always count on the able team at Lex Pack and Ship. Not inexpensive, but always worth the investment.

Do all packing and shipping businesses provide the same services? If you think the answer is yes,…read morethen my guess is that you haven't had very positive experiences at any of those places. From my own experiences over the last fifty plus years, i can only state, emphatically that Lex Pack & Ship provides the most AMAZING services when it comes to buying boxes , shipping and offering the kind of help and guidance that comes from over two decades in business! If you need to pack to move somewhere or ship some stuff, it can become a hassle but Bob and Irma, the owners can take the stress out the experience. While the name of their store " Lex Pack & Ship" is having a little fun with " Lexington Avenue " by making you think " Let's Pack & Ship", the reality is that Bob & Irma really make the experience a joyous one!