Bought a 2006 honda ridgeline from the owner/manger bobby aka navraj gupta. He told me the car was in perfect running order took me on a short test drive he cut short. me my wife and two kids drove all the way from harrisonburg 2 1/2 half hours away and after we got the truck and headed home 30 mins into my ride it started to shake bad for 15 mins off and on the whole way home. Parked it and woke up the next morning with my drive way full of oil and transmission oil. Had to tow it to a shop who told me this vehicle needs 4000$ worth of work and the "NEW" inspection sticker was just slapped on with out a real inspection repeat DO NOT BUY FROM THIS DEALER read more

Was in contact with the dealer several times about a car he had, he allowed me to drive 2 hours to check out the car, advertised as in excellent shape. Bobby, who works there, wanted be to test drive it in the parking lot, I said no I want to take it on the road. He then discloses that the clutch is slipping a little and they have a new one ordered, he new ahead of time that I couldn't drive the car home and allowed me to drive all that way. Along with the bad clutch, it had 3 dry rotted tires, the original 12 year old battery, billed as good even though it would barely start the car. The no ding finish was covered in dings and scratches, not unusual for a used car but don't lie that they are not there. All in all they are the stereo typical bad used car dealership. read more

The worst dealership every run run run . I put my trust in these folks and stressed to this man I really need a good car and don't have much money down.(I'm to trusting) Bobby assured me this Chrysler Pacifica is a good car it only needed a serpentine belt and brakes( which he promised to fix and he did) The car it's self was beautiful but mechanical it was trash.5/27 I bought the car after test driving it for less than a mile. On the way home the car over heated and started doing some crazy knocking. Car sat for two weeks and Bobby played like he didn't know what was wrong. Finally I paid $600 got a water pump kit put on and it fixed the problem temp but the knocking continue my mechanic realized I needed front and rear engine mount and output and Input sensor another $600 job. Did all that work hoping it would fix the problem nope not at all. Went and had a test done on it and was told I need a whole transmission. Bobby tells me I go to the auction and pick the car out like you would.i drive it and see if anything wrong. The only difference is if I go to the auction I prob would pay 1500 he is selling this 2006 Chrysler Pacifica for 6,000 which I was going to pay cause I didn't go to the auction myself. But if you call yourself a dealership shouldn't you check the car throughly I mean it's your dealer name on the line. But he is so cheap he has I don't even think a legit mechanic working on his vehicles. Basically I gave 1500 down and was paying the remainder in payments but now I don't have a vehicle and wasted 1500 and 1500 in trying to fix the car. I told him just keep he has the nerve to ask me if I can mail the title back. Probably so he can try to get another single mother who is just trying to get a vehicle for her family. Just run everyone do not do business w/these crooks there scammers and all about the money. But I'm definitely going to be seeing them in court. read more

i have been purchasing cars from 3 manheim locations for the past 5 years and fredericksburg location has been the worst experience, i have always had issues with this location as far as psi and arbitration goes. they do not check out the cars well when you psi them. the staff in arbitration department are rude especially jackie. i purchased a subaru wrx today and they tell me that i cant psi it because thats the policy because its a subaru wrx even though other manheim locations have always psi the other subaru wrx's i have purchased in the past. i gave them several previous purchases (subaru wrx) that was post saled in the baltimore location. i called up manheim customer care and i spoke with a lady named katie tells me "well manheim baltimore post saled your previous purchases of subaru wrx as customer courtesy" and then tells me there is nothing they can do to unwined or psi this purchase. i would have not purchased an $18,000 car without knowing i cant psi it. lol that does not make sense that one location does post sales on subaru wrx and other locations dont. read more

THESE ARE CROOKS AND LIARS. NOT ONLY DO THEY SELL CARS THAT HAVE UNDERLYING PROBLEMS AND TRY TO COVER IT UP...BUT THEY PREY ON PEOPLE! Bobby will smile to your face, pretend to be a family man, a nice man, who wants to "help" you, a man of god.. It's all fake. It's all a lie. We were sold a car that had "27,000" miles on it. Took it to a mechanic, and they said not only was the car locks showing signs of theft on both driver and passenger doors, the transmission was slipping, it clearly had mileage in the hundreds of thousands, it had been in a wreck and was repainted, still had paint on the tires... Charged us 7000 for a 1500 dollar car.. THEN... We had payment arranged to be paid on a Friday...tell me why my husband wakes up to go to work (where he JUST got promoted) on a WEDNESDAY morning, and the car is gone. Mind you, TWO days before payment was arranged. NO PHONE CALLS from them prior to this... NOTHING. NO COMMUNICATION. My infant's car seat is in the back of the car, as is my toddlers.. My husbands work pass, all of my personal property.. EVEN my son's infant sleeper is in the trunk.. everything GONE. NOW, my husband is going to lose his new job. That will lead to us losing our rental home, since he can't work, and can't pay rent... NICE. Such a "Caring", "Family" man who wants to help...... read more