I came to Mobil 1 for an emission inspection. There was no wait time and the mechanic immediately…read moretold me to pull up my car. There were two men outside, one was a mechanic and the other was offering to wash my car after. They were very welcoming and inviting. I came with my dog hoping that she wouldn't be a problem. They were very welcoming of her as well and even invited us to sit inside. Inside there is a barber shop! The price for my emission test was $15. At the end of my service, the mechanic gave me recommendations for my car. I did not get any extra services since I was in a rush, but I appreciated that they took the time to check on my car more apart from the emission test. I have been coming to Mobil 1 since before I could drive, and my parents have always really liked this spot. I'm happy to see the service is still as great as when I was a kid.

This is a great neighborhood business with a great team. The lobby has a barbershop which is a cool…read moreoperation and a heck of a mashup.

My experience with this place and Dan has been incredible. Dan made sure that I was well educated…read moreabout everything that was going on with my car. I stated at the beginning of our appointment that I had pretty bad anxiety, especially about cars and he made sure that I was very comfortable throughout the entire process and that there were no questions left unanswered. Will definitely be using this place from now on .

I used to get my truck serviced here on a regular basis, but have noticed over time that their…read moresense of urgency and customer service had gone out the window so I stopped coming. In a pinch leaving town tomorrow I sent my wife to get my oil changed in my truck today. She noticed it was taking them a while to get the oil filter off and was questioning what they were doing down there, she has changed the oil in this truck her self many times so she knows it well. Well.... 8pm back at home packing for our trip I notice a puddle of oil under my truck, great. Turns out they used pliers instead of the oil filter wrench to remove it and broke the cap that holds my oil in. They also put back in an o-ring that does not fit my filter, the new filters come with a replacement, they must have lost it and the original. See pics. I will be calling tomorrow to submit my complaint and demand my money back, no telling how much oil leaked out so now I have to change my oil again before leaving town and track down a replacement part. Idk what happened with yall, but it's clear that care for customers vehicles and time is not what it used to be. Side note, it shouldn't take an hour to change oil and rotate tires once pulled into the bay.

They are great guys and always keeps me informed. I have been going there for over 10yrs. I get my…read moreoil changes there and also state inspection every year. They even remember my name and are so polite. If you need oil change I would go there. They also will change filters there. You don't have to wait in long lines either they keep it going.

This has got to be the most no-BS, straightforward auto shop I've ever been to…read more I really appreciate the guys who work here. They are hard-working, down-to-earth, and very polite. This shop has been in business for decades, and I was introduced to it by a friend whose family has also been using their services for many years. They are always efficient and reliable. This is exactly the kind of auto shop you want to go to: no flashy building, no fancy talk, just honest work and good service. I can't recommend them enough. Honestly, I'm surprised to find a business like this still around in Austin. It feels like a true hidden gem, and maybe, just maybe, a little glimpse of what Austin used to be.

I learned two things this week: Ford apparently believes…read moreimportant undercarriage components should be attached with hardware that eventually inspires creative solutions involving zip ties. The folks at Grease Monkey are exactly the kind of people you hope answer the phone when your car decides to create a new form of anxiety. My partner had recently taken my Ford Edge to Grease Monkey for an oil change. Everything went smoothly and life carried on. Until early this morning. I'm cruising down 183 at about 70 mph when suddenly there is a loud, horrifying noise coming from underneath my vehicle. The kind of noise that immediately makes you start calculating how much money you're about to spend. I pulled over, crawled underneath the car, and found what looked like a twisted, bent, angry piece of metal hanging beneath my vehicle. After a brief consultation with Google and a few moments of "what fresh automotive nonsense is this?" I realized my splash shield and oil pan cover had finally succumbed to the curse that apparently plagues many Ford Edge owners. My first call was to Grease Monkey. Not because I wanted someone to blame. I simply wanted someone knowledgeable to tell me what I was looking at and what to do next. They immediately told me to bring it in. The moment I arrived, I was greeted by some of the friendliest people I've encountered in the automotive world. They took a look, removed the damaged materials, explained exactly what needed to be replaced, told me what parts to order, and then said something that absolutely earned this review: "When the parts come in, bring it back and we'll make sure it's put on correctly." No arguing. No finger-pointing. No trying to sell me things I didn't need. No talking down to me because I'm a woman. And that last part matters. A lot. Women know exactly what I'm talking about. There are still far too many places where asking a vehicle question results in someone speaking to you like you've wandered into a physics lecture you weren't invited to. That was not the experience here. Instead, I was treated with respect, kindness, and genuine helpfulness. What impressed me most wasn't that they fixed the immediate issue. It was that they took ownership of helping me find the right solution, even when the problem wasn't necessarily their fault in the first place. That's customer service. Real customer service. The kind that's becoming harder and harder to find. So if you're looking for a place that employs knowledgeable people, treats customers like human beings, and understands that earning trust is just as important as changing oil, Grease Monkey has my vote. Five stars.

I dropped in for an emissions inspection and was in and out within 30 min--can't beat that! It was…read morealso really nice to see women working in the shop, which is usually a male dominated place. Thanks!

Can't recommend enough! Like many other reviews, we went to discount tire to patch a flat and…read morewaited without help.. came over to Duett's and were in and out within 10 minutes. Fast, friendly and local! We will be back

Cannot say enough about the small business being in our eve growing town of Manor. We have many…read morepeople searching for reputable businesses, and it's difficult to find them so far away from Austin. I'm just thrilled, knowing that we live nearby and having this shop so close.

Copied from my Google Review:…read more Fantastic business. Called them about an inspection for my car. Gentleman asked me to come to their business. Showed up. Gentleman asked to see my INS Card. Showed him the app that had my policy. He was kind enough to escort me to their waiting area. Another gentleman came in to collect my contact information and discuss different aspects of my car due to its age/mileage. Great and comfortable conversation. A 3rd gentleman came in the office to let me know my car was completed and collected payment. Was in and out in less than 10 minutes. Talk about service! Very policy folks that work there and quick about their service. I will be back to visit them in the future.

came in for a oil change today and the manager well was so amazing and explained everythingread more

DO NOT have any major repairs to your vehicle at this location. The mechanics were not able to…read moredetermine the exact issue, charged a fortune to repair, only to discover more/worse issues that were not there prior to their erroneous diagnosis. Another mechanic came to the garage to claim it needed another exorbitant amount of money to repair a different diagnosis to the problem. I am not a rich person, and this has made a profound impact on my bank account/ability to exist. Deeply disappointed.

They got me in for an oil change on a Saturday! I didn't have an appointment so I was expecting to…read moresit there all day and they had me out the door with in an hour! I was also expecting to pay around $150 since that's how much it was the last oil change I had done on my car but it was less than $100, very impressed and will be back

Hello! I wholeheartedly recommend this place--absolutely fantastic! The staff are not only…read moreprofessional and knowledgeable but also genuinely courteous, making the experience fantastic! Thank you! Five stars all the way!

Looking for a State inspection done by the end of the day was not easy, but Oil changers& repair…read moredid it. I am impressed with how efficient and professional this was done. I was in and out within 10 minutes and the inspection was only $11.50. And I received the receipt and a printed inspection report to keep on hand, so I can renew my vehicle registration. Thank you, 18328 for the quick service!