Dr. A and Kathleen are the best in the business. They care about the people and the quality of care…read moreof their patients. I hate the dentist but I like coming here because of the treatment.

i feel like it's important to let everyone know how misleading the overall stars for this office…read morereally are. I made an appointment with this office for my daughter strictly based off the high ratings and it was a huge mistake. Long story short, this office and the manager in particular are not to be trusted. They operate unethically and under a "if you don't ask if we're in your network, we won't tell you" ... literally the words from their insurance person. My ignorant 18 yo daughter was definitely taken advantage of and as a mom, im thoroughly disgusted. be careful with this office, y'all. Protect your kids and your money.

False Advertisement…read more I paid $456 for a package advertised as including two professional cleanings, but what I received was completely misleading and honestly infuriating. At my first appointment on September 22, 2025, the hygienist only cleaned half of my teeth in about 30 minutes and told me to come back later in the week to finish. Then the office claimed that this second visit would count as my "second cleaning." So basically, they tried to count one cleaning split into two sessions as the two cleanings I paid for. That's like paying for two burritos and being given one burrito cut in half -- it's absurd. This whole situation was incredibly stressful, frustrating, and felt like a complete scam. It honestly ruined my week trying to sort it out. Their own brochure clearly states "two professional cleanings," yet I only got half of one. The experience left me feeling deceived and taken advantage of, and I would strongly warn others to stay away or double-check everything before paying.

Always a great experience! Love coming here for all my dental needs. Staff is so personable and…read morefriendly. Top notch dental office. Highly recommend.

Ok I am sitting here waiting for consult on implants I have not had any work done yet but I just…read morewant to comment on the online form they have on their computer...some slow ass windows 3.1 operating system from 1990 ‍. Again I want to preface I am judging this business from the lam ass online setup they are using service has not been rendered so I cannot fairly rate on service or workmanship.

I wanted to preface this by stating the rating is based on the first impression of this business…read moreand in no way representing their quality of work. As a business, customer service is everything. Their webpage is a little bit different where you would have to navigate through many pages which may act as barriers to request for an appointment. Not customer friendly. I requested an appointment twice within the last 3 weeks, and I didn't get any call-back. What is a business without its customers? Great location. I really wanted to like this place.

I have been bringing my mom at this clinic for few years. Doctors and staff have consistently been…read moreresponsive, professional, on time for scheduled appointments, when calling you get to speak to someone or voicemails are responded to promptly. I understand that this may not be the experience for all, but I see that staff trully do their best. Dr. Foster is fantastic, front desk staff are very kind and professional, Houa in the referral department worked very hard to process a referral on time for my mother to keep her specialist appointment. Thank you so much to all.

First of all,,, no offense to any that like this place but they're TRASH! literally got told by a…read moreDr "I'm not signing anything for EDD disability" when THAT'S WHAT the appointment was for and about, along with establishing a primary care provider... they're terrible unless you're Asian, period!

I can't say enough wonderful things about Dr. Morrar. He is a kind, caring, and knowledgeable…read moredentist and always makes me feel safe and comfortable, even when I'm going through tough times with my teeth. I really appreciate his patience and understanding, and he always takes the time to ensure that I feel informed and reassured. I totally trust Dr. Morrar with my dental care, and I am very thankful to have a dentist who truly cares about his patients. If you're looking for a reliable dentist, I recommend Dr. Morrar!

My family has been going to Strawberry Creek Dental for several years, and until now, we have…read morealways been very happy with the care we've received. We all love Dr. Min, and their previous hygienist Ari who was phenomenal--knowledgeable, compassionate, and truly exceptional. Unfortunately, our experience today was very disappointing. I brought my 82-year-old father, who has dementia, to his appointment. He has been a patient there for years. As soon as we walked in, something felt different. There were several new staff members, and the person at the front desk was rude and lacked basic customer service. We were then taken for X-rays. I mentioned that my father only has X-rays once a year unless there is a specific concern. He has never had ongoing dental issues that would require them more frequently. When we were taken to the treatment room, the basic hygienist, Carina Sanchez, came in. I was finishing an important phone call from my father's doctor's office that lasted less than 10 seconds. Instead of waiting a brief moment, she abruptly said, "I'll come back when you're off the phone." I ended the call before she even left the room. It quickly became clear that she had not reviewed my father's chart. I explained that he has dementia, is 82 years old, and that I am his Power of Attorney, so I would answer any necessary questions. She insisted he answer for himself. Even after I explained his condition again, she continued to speak down to me. During the periodontal probing, my father was clearly in pain. He has never experienced pain or discomfort during this part of a dental exam before. I told her she was being far too rough with him. Rather than adjusting her technique, she insisted he needed to be numbed before the probing and cleaning. Again, I explained that this had never been necessary in all the years he has been treated there. Her bedside manner was insensitive, and she showed very little patience or compassion toward an elderly patient with dementia. I asked to speak with Dr. Min. When she came in, I expressed my concerns and mentioned the recent negative reviews I had been seeing about changes in the office. Dr. Min was empathetic and listened to my concerns. I also made it clear that I did not want this hygienist treating my father. I was offered another cleaning appointment at 2:00 p.m., but that did not work with my father's schedule. I then went to the front desk to reschedule his cleaning. I waited for over 20 minutes, and no one acknowledged me or offered assistance. This experience was completely unlike the care we had come to expect from Strawberry Creek Dental. My biggest concern is not simply customer service--it is the lack of compassion, patience, and respect shown to an elderly patient with dementia. Healthcare providers should take the time to review a patient's history, communicate respectfully with caregivers, and treat vulnerable patients with dignity. I sincerely hope the office addresses these issues so that other families do not have a similar experience

This place always says they called and cancelled my girlfriends appointments. Thank god I work for…read morethe State of California and have premier Denyal coverage because there is no record of them calling on any state phone ever. They are total liars and need to be closed down.

Made an appointment about a month in advance. They called me to follow up on my appointment about 2…read more1/2 weeks after I make appointment call me by the wrong name, asking for someone that isn't me and I said wrong number and they did not announce who they were apparently they were calling me to tell me they have to reschedule all new patients appointments because the x-ray, but I did not know this until I arrive on my appointment date of January 29 for an appointment at 3 PM. When I walked in they told me my appointment was actually at 1 PM. Then when I came back, they told me that the x-ray machine is down actually and they can't see when I like to reschedule and I told them noand this is me leaving a review shortly after I already read the reviews prior to coming and I just needed a check up so I didn't think that it would be an issue. Looks like it was.

So irritated and upset! I had a deep cleaning that I paid for $153. He said he was starting on the…read moreright side first. Me thinking I'm getting my whole mouth done with a deep cleaning and he stops after he's done with the right side just to tell me he's done and that I have to come back to do the left side....never had this happened to me before. They've always done deep cleaning on the whole mouth. The receptionist said when I come back to do my left side I have to pay $105. That is awful. Go somewhere else don't go here!

They have to organize and treat disabled persons nicely also there appointment wait longerread more

This longtime clinic is located in a lower income area of Sacramento The current dentist acquired…read morethe practice approximately a handful of years ago, more than capable of general dentistry and limited oral surgery cases. Particpant in major dental plans. Where it can go wrong is that the office runs on the cheap. Receptionist staff tends not to be sufficently thorough, detailed and or highly professional. It is not clear if a dental hygienist is on staff and a high turnover of dental assistants and or interns, the latter may be normal for the industry. I have been a pateint at this clinic for 10+ years and have been generally unsatisfied since the previous dentist retired and sold the practice. Yes, I am entertaining thoughts of searching for another practice but can't replace the conveniant location from my home, up to this time. If your concern is limited to adequate treatment of your oral issues and streeted, then your fine. If you are more needy for pampering and accomodation, better go somewhere else.

I've been going to this dentist for a lil over 19 years. The dr and receptionist are absolutely…read moredelightful. It's a nice dental office. Clean and tidy. I adore the look of a charming old fashion office. The office building has never changed. And I love it! Feels like home!

Welp. I'm extra uptight when it comes to going to the dentist. Dr. Wong is cheery (he sings) and…read morejust seems like a guy focusing on the positive. They put me on the schedule in March. Wasn't given a choice on the date but no matter. Have to be honest I didn't care because I have no idea what I'm doing in six months anyway. Who does?

I had the best experience here years ago. I went it for an extraction, literally such a bad tooth…read moreall over almost. down to the gum. I was so lucky they take walk ins and I had no insurance then so I paid such an affordable amount. Dr Wong was so patient and got a great humor. I was in an out in quick.I highly recommend this place for those who don't have insurance or need a walk in (hopefully they still do).

I had to wait over a month for my initial appointment. (Possibly Covid)However, my cleaning was…read morebooked the same week I called. I had an 11:00 apnt but wasn't seen until 12:00. I was hoping to get my fillings done on the same day but must return for a third time just for basic cleaning and a few fillings. The waiting area was busy. I think they overbooked. On the bright side, the service is good. No problem with the staff or medical personal. All professional but no questions or getting to know the patient. They are efficient but seem pressed for time.

I'm extremely frustrated with my experience at Western Dental on Florin Road. I've been to this…read moreoffice more than six times over the past year trying to get the care and referral I needed, and it has been an incredibly long and stressful process. Almost every time I went in, I would have a consultation, only to be referred somewhere else. Then I would be told I needed to come back to Western Dental for another consultation before I could move forward. This happened repeatedly. One of the biggest problems was getting the correct insurance referral. I repeatedly explained that I needed the referral sent through my insurance, not just a paper copy. Despite asking multiple times, I either wasn't given the correct referral or it wasn't sent to the company it needed to go to. This caused even more delays. There were also multiple scheduling problems. On three separate occasions, I was scheduled for appointments when the oral surgeon wasn't even in the office. There were also appointments scheduled during the office's lunch break, and I was later told that the appointment was invalid. At that point, it became extremely frustrating. What makes this even worse is that I'm a college student and an athlete, and I was driving approximately six hours each time to attend these appointments. Imagine driving six hours for an appointment, only to find out that the oral surgeon isn't there, the appointment was scheduled incorrectly, or you have to repeat the same consultation you've already done multiple times. It has now been about a year of trying to get this taken care of. I understand that referrals and insurance can sometimes take time, but the repeated scheduling mistakes, lack of communication, and difficulty getting the correct insurance referral have made this experience much more difficult than it needed to be. I'm sharing this review because I hope the office improves its communication, scheduling, and referral process. Patients should not have to repeatedly travel long distances and attend the same consultations over and over because the necessary referral or appointment information wasn't handled correctly.