I didn't realize this is a matching service when I contacted them. I think their business model is…read moreto hire customer service reps from abroad then match you with local small businesses. This is a problem, because: 1. Each time I emailed, a different person answered. Probably 20 emails over 1 week were arranged before I could get a quote and schedule cleaning. Because emails would usually arrive late at night or around 2-4AM, I guessed the emailers were located outside of the US. 2. Phone calls are not effective. Email info could easily have been conveyed in a 5-minute phone call, but when I called, the representative didn't know anything about scheduling. 3. A third-party cleaner comes to your house. This means there isn't consistency in quality. The cleaners complained that there was too much work and that it would take a 2-person team 4 hours to do the work (clean 1.5 bathrooms, put about less than 10 dishes in the dishwasher). One worker did dishes only during this time (at $40/hr, that's about $4/dish). The other cleaned the bathrooms. And of course they finished in less than 1 hour. 4. Communication with the third-party cleaner was poor. After all the time I spent emailing about what would be included, none of the details they asked about were conveyed. This was part of the time I paid for, because 1 worker called their supervisor to try to get out of doing the work.

Another great cleaning get with a different maidly team . Just look at those carpets - I hated to…read morewalk on them as the striping was so perfect. Thanks again maidly and I'll see you next week for another move out cleaning

First cleaning with them today and the team today and they did SUCH a good job!! We were definitely…read moreoverdue for a real deep clean and they tackled it all...including our master shower that i wasn't sure could be saved.... even took time to arrange all the random stuff in my daughter's room, not just clean around it. Hoping to schedule routine future visits--def worked out

I really wanted to keep using this service, but I had to fire them today after yet another…read morescheduling frustration. I've used them for both regular house cleaning and a move-out clean. On the positive side, the cleaning itself is decent, and the ladies who come to the house are always very nice and respectful. However, their punctuality and communication are major issues. They are consistently late - often upwards of 30 minutes. What makes it incredibly frustrating is the complete lack of proactive communication. They will wait until the exact time they are scheduled to arrive to tell me they are running behind, or they will say they are showing up "soon" and then take over half an hour to actually get here with absolute radio silence in between. This has wasted my time on several occasions and forced me to push back my own plans while waiting around for them to show up. If you have a completely wide-open schedule and don't mind waiting around, their cleaning is fine. But if you value your time and expect basic professional communication regarding ETAs, I highly recommend looking elsewhere.

Amazing! - clear communication…read more- fair price - excellent service - very mindful and respectful They clean my house every two weeks and I love their service. Will be recommending to friends.

I had tried out Paixao's cleaning. The best thing about Paixao is the customer service…read morecommunication for scheduling and answering questions. Also, their response to accepting feedback is wonderful as well. So far I had tried a one time cleaning and I will make my decision on who to hire for regular cleanings after trying some other companies as well. My first cleaning was mostly good but the difficult part was not fully being able to communicate with the cleaning team on exactly what needs to be done. I understand that with every new house, there is a learning curve. I saw an ad that they would do steam cleaning and it sounds like it's only areas that require special attention. As I was looking for a cleaning service, I was very excited that they would have this special tool. I'm hoping to see the difference in the areas they clean with this tool. The initial cleaning took about 3 hrs with a team of 2. They respected that I don't want them to wear shoes during the cleaning and they had booties or took off their shoes. I will update my review when I use them again next time.

Absolutely fabulous! And a super guy! After eight years I finally had my apartment professionally…read morecleaned and I really lucked out with Carlos. He's like the SUPERMAN OF CLEANING!

Carlos has been cleaning our house for months, and I can't recommend him enough. He's very…read morecourteous, thorough, and does an amazing job. Always asking if there's anything else he can do. Once, one of my kids dropped a decorative item and broke it (I saw my child break the item, for the record.) Carlos noticed the broken item while he was cleaning, and the next week, brought in glue to fix it. It was an incredibly sweet thing to do. I've got multiple toddlers, so we generate a lot of mess, and the house always looks impeccable when Carlos is done! I would rate him 6 out of 5 stars if I could.

Absolutely LOVELY people and they did a fantastic job of getting my house in order- we have pets…read moreand people coming in and out all the time and they just made sure everything was in great shape. They were also very flexible with the schedule and were able to change dates for me so that my house was ready for a party! I would whole heatedly recommend them.

I absolutely loved their work. I was so pleased with the results of their deep cleaning I almost…read morecried. Both ladies were professional and kind!! Would definitely hire again!!

We've been using easy life cleaning for the last two years. Angelica's professional crew led by…read moreDayani are a welcome visit for us every two weeks. They are kind, thorough, punctual and efficient. They use method products which I feel good about since we have a youngster in the house. We love coming home to our clean house on cleaning days. I highly recommend easy life cleaning if you want friendly, reliable, and competent cleaners.

10/10. My cleaner (Camila) came in professional, polite, and addressed some areas I wanted to give…read morespecial attention to and then some. The job didn't feel rushed at all, and I feel like my home was handled with care. All my surfaces are shiny and polished. She even tied the toilet paper and paper towels into little bows which I thought was such an adorable detail. The products she used smell so good without the chemical fumes. My house feels like a hotel and the service completely elevates my at-home experience. I will definitely be using them regularly!

For a few years, I had a regular house cleaning service come every 3-4 weeks. But then I moved, and…read moremy old cleaner wasn't traveling to the new area. I used Yelp to look at 8-9 different house cleaning providers in the area, read all of the reviews, asked about prices, etc. I found that Ana's Detailed House Cleaning presented as the best option for me: prices were reasonable, ratings and reviews indicated they did good work and had been doing it for quite a few years, and above all else they were very responsive over Yelp's messaging service. While I did see a few 1 and 2-star ratings, after reading those reviews I found most of them to be weird complaints from years and years ago. They're not indicative of current service. The promptness and attentiveness, combined with being intentional about explaining their services and answering questions in a reasonable amount of time, showed to me they were taking their work seriously. I started with a Deep Cleaning, which was just finished today. They did a great job. They caught little issues other house cleaners have ignored (dust under the fridge, for example) and went above and beyond to make the beds in a nice and well-presented manner. They were also friendly to my cats. I'm looking forward to having them come regularly.

I love these women! They do incredible work. They have skills that I don't even know how they…read moreacquired. Highly, highly recommend. So kind and so wonderful.

They did a wonderful job on a deep move-in cleaning on our new home. The crew went above and beyond…read morein their work, and were just wonderful. We're probably going to hire them to do bi-weekly cleaning at our new place.

I have actually used VIP Cleaning services 3 times now. I love the quickness of their services and…read moreoh so clean! I had them clean my rugs, clean my kitchen, clean my floors, clean my bathroom (sorry for leaving such a huge mess Jr) and clean all my windows and slider with their screens. Every time I am in awe. I literally look outside more now than ever because my windows are clean and my screens aren't filthy from dirt and grime that comes from the leaf blower being used by maintenance. The price is always amazing to me! I will continue to use their services forever!

They were great, communicative, and did an awesome job cleaning the house. Did a really solid job…read morequickly.

Oh boy. Where do I even start. Scheduled a move out clean for my 1 Bedroom 1 Bathroom apartment,…read morewith a small patio. About ~900 sqft. They arrived 3 hours late and had terrible communication throughout -1pm appointment -1:30 he says they're on the way -1:45 he says they're an hour away -3:00 I text him as they haven't arrived yet -3:30 he says they're parking -4:00 the cleaners finally arrive, 3 hours late -6:00 they're done When I brought up my obvious dissatisfaction with this, he didn't respond until the next day where I was offered $20 off. I value 3 hours of my time at more than $20. If he had said from the start "Hey they are running late", I could have gone and done something else. But they were always "Just right around the corner" so I didn't want to leave and miss them. Also, he said the cleaners "Didn't find a parking lot". The entire outside of the building is a parking lot. The apartment looks more like a hotel. Note the timestamps on the messages I attached. Do not recommend.