I would like to preface this by saying, I am not a person that writes reviews. I worked in food service and understand how difficult it can be. Tonight we ordered a pizza online at 5:16, it was promised at 5:31. We showed up at 5:30 and was informed that there was a problem with the system and that they were behind but my pizzas should be done in 15 minutes. No big deal, we went across the street got something to drink. Came back at 5:45 and was again told it wasn't ready, but should be done in 15 minutes. Mind you there were 4 people in the back not one person making pizzas and not a pizza coming out of the oven, and they have a lobby full of guests. The manager (Jesus) was ignoring customers and when he would answer he would make rude short answers. TO CUSTOMERS THAT HAVE ALREADY PAID AND WERE ONLY WANTING FOOD OR A REFUND. I honestly prefer their pizza over their competitors, but the service at this Marcos is absolute and utter garbage. Nobody has a clue what's going on, and guidance for management is nonexistent. Save yourself the time, money, and effort go somewhere else. read more

Found a hair in my pizza ....then went up there to tell them about it They tried to offer me a replacement pizza ....no thanks ....totally disgusting .. Especially when u walk in amd see the guy that the hair belongs too can I post pics on here? I will show yall ....worst part is I didn't see the hair so it ended up in my mouth when I pulled it out and saw it was red....and nobody in my family or any friends have red super curly hair almost like a pubic hair smh it's a damn shame.... read more

Great pizza. It's not easy industry especially breaking into competition with big known names that have been popular for decades.

Just ordered a large cheeseburger pizza with the standard crust and I got to tell you the gods honest truth, it was one of the best pizzas I've ever had. This is the second time we ordered from Marco's pizza and this pizza was just as good so... Check it out, order it and enjoy it read more

I like Marco's pizza much better than other in Georgetown. The dough it really good and they use fresh ingredients.

I had bad customer service and they had put my entire area on the "Do not deliver" list just because some of us don't really have the luxury to tip all the time. So, you know what? To me, this place and corporate don't deserve a good rating from me anyway. I have been a loyal customer for years and this is how we get treated? Well, we can do better ordering else where anyway. I don't mean to be rude, but this is nonsense to me. I'm living on a fixed income people. The food is good, but... come on. They know full darn well they didn't have to stop us from having our food delivered in my area. That makes no sense at all. Also, not all of us have transportation to get around yet you know. read more

Pizza was ok. There was a lot of naked crust at the top of my pizza, and I thought it was overpriced. I'll stick to Papa John's, Dominoes or Costco. Staff was very friendly. read more

Ordered pizzas online for delivery. 90 minutes later received a text stating the order had been canceled. Never again will I do business there. read more

Heard good things about this place, but after today's experience, won't be going back. Placed order at 510pm. Promised at 615pm which is long compared to others, but maybe they're really popular and busy. At 6pm I check their app and it's shows enroute (on its way). I go outside and wait. I called restaurant at 630 and they tell me pizza had left way earlier. They offer to call driver. They call me back stating that driver was lost. Really? I live 5 min away. At 640pm driver shows up. Tells me that they are low on drivers. So which is it? He then has me sign receipt on his phone (cool - very techie)!!! So with smart phones and mobile payment apps, driver doesn't have Waze or Google Maps to find my house? Or was store lying? Either way, not ordering from them again. Pizza was cold, so not sure if it's any good. read more

Had two pizzas delivered using coupon. Pizza arrived hot and fresh. Was delicious and they do not skimp on the toppings! Our pizzas were loaded! I will order again! read more

I just attempted to order a large pizza with mushrooms, the website wouldn't accept the coupon code so I called. The guy told me over and over that it was for carryout only, despite my reading the coupon to him several times. I told him that I will never order, eat at Marcos. He said again that the coupon was only good for carryout, i hung up and ordered from Firo. read more

Marco's Pizza - a large topping pizza - Chicken Wings Near Me - Georgetown, Texas

Hot, fresh,amazing! Ordered from wrong location, they called me back said wrong place, they called the other location and placed my order! It was amazing!! Delivery driver Emrich was awesome and amazingly friendly! read more

Marco's Pizza - Awesome - Chicken Wings Near Me - Georgetown, Texas

Normally don't leave a review unless it's to bash the place but the customer service provided by assistant manager Will was over the top. I had recently moved to a new RV park and arrived home after a 20 hour work shift to find I had no food left and outside every restaurant delivery range. Will went out of his way to find other stores that may deliver and although we did not find somewhere he was willing to go he extra distance to get me my delivery and I cannot thank him enough. Thank you Will. read more

Welcome to Georgetown! I have had wonderful eats with other Marcos as I travel. This one, now open, is NO dissapointment. I used the online order with delivery. Easy, convenient and service was spot on! And reasonably priced. The deep dish Uno with extra cheese was fresh, fresh, fresh! Delivery man, Gunner was cheerful and appreciative. I will continue to use them to help me provide a great family experience at the end of a busy day! Thank you, Marcos! read more

We really like the pizza, but it is frustrating when they won't deliver to our house, after delivering to us for months.

Terrible location multiple issues , wrong orders incorrect items forgetting item way late delivery over 3 hours and management refuses call back awful customer service also left review on tellmarcos.com still nothing read more

My wife phoned in a pizza recently, intending to pick it up in a few minutes. But then her shopping took longer than expected, and Brian (the owner) called to check on her. She apologized for her bad timing, and told Brian she'd be there shortly. When she arrived, Brian handed her a pizza straight out of the oven - he'd thrown away the "old" pizza because it wasn't completely fresh. Wow. I doubt we would have noticed the difference - but Brian noticed. That's the kind of attention to detail everybody used to aspire to, but now...meh. Bless you, Brian! read more

We love Marcos! We had never had it before, so we placed an order a couple of months back and now it's our go-to spot for delivery. I've never had a delivered pizza arrive so HOT and Fresh! Great flavor and have never had anything but perfectly made and cooked pizza. Thanks Marcos!! read more

My Favorite pizza in Georgetown sooo good whether its thin pizza or hand tossed its always good! Cant wait to eat some more of this great pizza. read more

As the general manager of this location I promise to do my very best to give you the best service and pizza possible. Come try us out!

The pizza looked nothing like the pictures on yelp, the wings were really small and the taste was average. For $65 (including tip) for a medium pizza, large pizza, wings and a salad I would expect more. read more

Best take-out/delivery pizza around! Customer service is also the best. They are always on time and correct order. We won't order take-out pizza from any where else! Friendly service! Taste great!! read more

We gave Marco's another try after the owner reached out and apologized for our previous experience. He said the general manager had been replaced and that the previous problems should be fixed. He was right! We received our pizza quickly! The quality was great and we will be ordering again! read more

I had a great interaction with the employees however, they told me they were out of medium pizzas and would give us large for the price of a medium so, I ordered 3 pizzas instead of 4. When I got there, two of the pizzas were size medium and the large was charged as a large. The employee also formed me that it was my lucky day because they had just run out of cheese. I corrected him that it was his lucky day they ran out of cheese after my pizza was made . The pizza was pretty good, nothing spectacular but worth the value I paid. read more

I regret coming here. Waited about 45 minutes for a sandwich, which ended up tasting bland AND they messed up on my order! They also messed up on another persons order, had her waiting a whole hour! There were 4 workers, only three customers eating in, no idea how they could take so long and keep screwing up orders.. just really really bad service and food smh read more

The online ordering is great but the service is horrible. Will never order from Georgetown again. Delivery drivers looks slovenly and never bring the complete order. Think drug testing should be regularly vs random..... round rock is a little better if they ever answer the phone. 0 stars only put 1 bc its required read more

I love this pizza! If you like pizza hut (which I do), I can't go back after eating Marco's deluxe.

I'm revising my rating upwards only b/c the owner called and explained the delivery restriction is being imposed by corporate; not his fault. And he gave me an acct credit for the 'less than' salad. We really like the pizza. However learned yesterday that they will no longer deliver to our home...even though they have done so for a year. Location is outside of their official delivery map so we can't place an order online, but phone orders were always accepted for delivery. Not sure if it is a new owner or manager policy, but it is disappointing either way. So I picked it up yesterday. Pizza was good as usual. However the large garden salad was very disappointing. It was 95% lettuce and the other items were about 1/2 the normal amount, not even enough for 2 servings. read more

After my billing issues on August 8th and the posting of my concerns and displeasure, the owner, Brian, contacted me by phone almost immediately after the post and we discussed my situation as well as his side of the story. He agreed that I had not been accurately billed, apologized for the error and reported he would talk with the general manage as well as with the employee who had taken my order and billed me incorrectly. As a follow-up to the first call, Brian again called to report he had indeed talked with everyone involved in this billing situation and that it will not happen again...WE WILL SEE!!! read more

This is our family all time favorite restaurant for pizza. They are always kind, give military discount. Always go above and beyond.

Was in line for 7 minutes with ONE person ahead of me. So I left. Guy behind me called his wife to order. They need help. Several people behind the counter but no one wanted to help. Guess that is not their job. Not sure what their jobs are. Others we're fixing food. read more

Tryied Marcos pizza for the first time. Totally delicious!! I like variety so great to add this place to the top of my list. Loved the crust, sauce was flavorful two thumbs up for cheesy. The double melt pepperoni I can say is my favorite. Try Marcos pizza you'll be glad you did!! read more

I am really excited with this pizza! The crispy thin crust is as close to Chicago Pizza as we have gotten in the Georgetown area. It's our new go to pizza. read more

Eh! It's just....pizza. Good, definitely, but nothing spectacular. Definitely recommend the old world pepperoni (it's the crispy, burnt pepperoni that everybody loves). Sauce is delicious and the crust toppings are a nice touch. The cheezy bread LOOKED delicious, but was pretty blah. I'd go again, but not necessarily over the other pizza places in the area. read more

Took our visiting London Soccer team there last night along with the hosting families. Everybody loved it! Very very fresh tasting and authentic Italian pizza at its best!! My family will definitely be coming back! read more

Very slow deliver. 70mins. Not sure how a veggie pizza can taste exactly the same as the deluxe meat pizza. Sauce literally had no flavor, the crust was slightly undercooked & doughy. Hoping for a authentic Italian pizza like it advertises especially since it's very pricey. With two big coupons two pizzas were still almost $35. So disappointing. Will not go back. read more

So this is a pretty new pizza place in our area. I think it's been open a couple of months. So we decided to give it a try. I called and ordered a large pizza with 2 toppings and the cost was over $18!!! They didn't tell me about any specials or offers. They said it would be 35 minutes before it could get here. As a note, we are literally 5 minutes from their store!!! My order was placed at 5:05 p.m. and at 6:15 I was on the phone trying to cancel the order - I was on HOLD for 14 minutes trying to cancel!!!! Just as I'm talking to the manager to express my desire to cancel and my TOTAL disappointment the delivery driver shows up. I asked the manager WHY my simple pizza was $18! He said I should have asked to apply a coupon. He said he would make a note in my contact information and make it up to me with my next order. Well, I was so ticked off I thought to myself, ha, there's not gonna be a NEXT order. Steamed about everything I take delivery, we open the pizza and it looks average. I took a slice and it was LUKE WARM! There was very little sauce, too much crust AND I ordered green olives and I swear there were only about 6 whole olives on the entire pizza! What a disappointment. I will NOT be ordering from the again! Digornio frozen pizza is WAY better than this one! read more

Always go in. Started ordering online for pickup which decreases wait time. Good experience. Good quality. A convenient local pizza place for anyone wanting good consistent pizza without needing to cook it at home. Staff is friendly and owner tries to ensure customer satisfaction. read more

Excited to try a new pizza place, disappointed with the food. Wings were ok, but nothing I would order again. Pizza was as greasy as Pizza Hut, and the sauce was as sweet at Papa Johns. I don't order Pizza Hut because of the grease, and I don't order Papa Johns because of the sauce. Not impressed. There are 4 pizza places within a block of this one. Try one of the others. read more

We've been several times. The manager and staff have provided excellent customer service every time! The food has been fresh, tasted great, and served with a smile and offer to help if we needed anything else. We've had a sub sandwich, pizza, chicken wings, and lasagna bake. Even the gluten free pizza was delicious; everything tasted great and service was delightful. Manager Bob and his crew are a real treat and have made us feel like family every time. I highly recommend it for great pizza and home-town friendly service. Nora G, Georgetown, Tx read more