Horrible customer service by store manager Nancy. We were customers for 6 years before this. She was super rude and condescending. This is how they treat a loyal customer, veteran, and first responder. read more

Marcos pizza in Griffin gives really bad service . I ordered online a cheese pizza X-Large and when I got there they gave us a pizza with ONLY tomato sauce. then when I called to complain they instead tried to give us only 9 dollars of credit . finally when we went today to use that credit the lady there was just in another world we tried to a normal cheese pizza but the lady put on The order no cheese and when we told her we want a normal pizza she then changed it with cheese but no tomato sauce . for me that's NO pizza... overall if you Don't want to waste your TIME and MONEY then please I beg you don't ever come here! read more

Very good pizza and salad. But, what's with no internet service? We had two kinds of sausage, thin first pizza; first time, delusions, and even had enough sauce!! Excellent waitress 10 plus. We only wise delivery was hotter. read more

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Delivery order so I can't attest to the environment. Food was hot and really good! Lots of seasoning on the breadsticks.

received a coupon in the mail. It said nothing about online. Only call to place the order the individual who answer the phone was very competitive wanted to go back-and-forth and I asked to speak to a manager and she said she's just gonna say the same thing that I said, when getting on the phone with the manager, Nancy, her attitude was very nonchalant and not so great either I go to the establishment plenty of times but to get the service that I received today was not a good thing. It did not say online only, I have nothing to do with what it said on the counter they did not ask for computer code , I'm sorry coupon codes to the coupons once I got to the establishment. They were very unprofessional and that's how you keep a business going. This is unacceptable the number to be able to contact him or email said you can write yours down and that's all I can do for you , very unprofessional management manage establish in a professional way so I say when you get this message, please give me a call back 313-574-1344 James read more

Marco's Pizza - Italian Near Me - Griffin, Georgia

My family and I love Macros!! I wish there was more customer service at this place every time I call and try to order for delivery and pay there is a problem!! I always get a young girl that can never seem to get my order right! But when I show up and order it's just fine! What is the problem? Please advise???Then one day I came in and was severed with a to go cup like I had Ebola??? But everyone else was served with regular cups!! Please explain?? Miso confused!! It's not like I do not come here on a regular basis! I have even put my job on to y'all!! We come in and order hella pizza for our team at work!! read more

The food was very good and the service was quick and professional. The food had a very good flavor b

Great food - BUT - wish there was an option for a SINGLE SALAD. Only salad I see on menu is for two - - I like a salad with my pizza and I am single. read more

Love the huge selection! My order has always been right And ready on time. I love their all meat pizza the best.

First time ordering here , locust grove location is good so I assumed this one would be the same. Placed order for delivery at 730pm a large pepperoni pizza and Philly cheese steak sandwich, it arrived over an hr later. Pizza was room temperature and I knew as soon as I picked up sub still in the paper something was wrong. I unwrapped it and it was 90% bread. I didn't even see the meat , mostly bread, mushrooms and peppers and cold for 9 bucks ?? What a waste.and pizza was just as bad. Taste like reheated old cheese pizza they just slapped some pepperoni on and decided to deliver an hr later. read more

We had thin crust meat lovers pizza and had a family salad and garlic bread. It was more than enough food for 3 people. Employees were friendly and food was fast. read more

Went here for dinner last night.After a long wait finally got our drinks.After another long wait with them walking by us ,gathering at the cash register to laugh and talk with each other we finally gave up and left.Very poor service!!!! read more

Placed an order for pick up on a Friday night and it was a horrible experience. The pizza was scheduled to be ready between 8:20pm and 8:30pm so I arrived at 8:30pm expecting to pickup the pizza and head home. Went inside of the establishment and asked for my order and I was told that it would be ready in 5 minutes and that it would be brought to my vehicle. Sitting in my vehicle 10 minutes later and no pizza, one of the employees come out and ask am I waiting in an order for and I said yes. She stated she was sorry to tell me but my pizza was never prepared and she was very sorry. But she assured me it would be out in five minutes. Well fifteen minutes later still no pizza and at this point I really didn't want the pizza. Eventually she brought me the pizza and to my amazement the pizza was stone cold. I am not a pizza maker or a chef but I have enough understanding to know a pizza just made should be hot or at least warm. Never the less that was was my last time patronizing Marcos Pizza in Griffin, I would rather get a frozen pizza, at least I know it will be cold when I pick it up. I know businesses are struggling to maintain a resemblance of themselves before the pandemic but it was a pepperoni pizza. read more

Marco's Pizza - outside of restaurant at night - Italian Near Me - Griffin, Georgia

Yummy! I actually remember an experience when I was a teenager,my uncle and his wife plus my cousins,my brothers,dad and mom got to taste some of Marcos yummy pizza,it was when they just opened up in locust Grove,today just reminded me how delicious it was! read more

This is the first time I order from this place and cust service was terrible. She took the wrong address. After I waited for an hour. When the driver finally called he said that they do not delivery in my location. But that was the first question that I ask the young lady, and she said that they do. She even took down my address and room number. Then when I called in to get my refund, Katie pickup the phone and never apologize or anything. She just made up excuses and hung the phone up. When I called back she refuse to answer and kept me on hold. So I had to call from a different number, that's when I spoke to Ashton who is suppose to be the manager. Ashton was very nonchalant. And he gave a half ass apology as to why as much as it was her fault, it was my fault too. At this point everyone, please don't waste ur time. read more

Their pizza was great but I had a baby roach in my water. When I asked to speak to the manager he refused to come out! He didn't even apologize didn't cut my bill or anything and I come there all the time I will never be back again! read more

Bad service, Went on Sunday night around 6:20pm. Got seated right away. 20 min. later no one even acknowledged we were there. Then they started waiting on people who had come in after us . Won't be back any time soon. Guess we'll call Dominos. read more

Fantastic! Amazing service!! We are in from out of town for the weekend and did not have high hopes for what we anticipated as just a quick pizza. This place blew us away with their hospitality and top-notch service. We will be back if we are ever back in town. read more

My favorite pizza place ever ! I always get it delivered and the drivers are always super nice! The pizza is great, tastes fresh and is super customizable. They have amazing deals for you and all the family so it's super affordable. read more

Marco's Pizza - two pizzas in a box - Italian Near Me - Griffin, Georgia

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The pizza is great, probably the best in the area. The cheesy bread dipped in the marinara is really good. The lemon pepper wings are amazing!! Great place for delivery or to dine in and have a drink with your meal. read more

What a great pizza place! We split an XL between the 4 of us and had a few slices left. A garden salad all was extremely well prepared. Our server was awesome extremely nice and stayed on top of drinks. I would highly recommend! Since our bill only was 36.01 we will get some custard next door! read more

It's really great!! I never thought I would find a pizza parlor that was any relation to rainbows on Dauphin Island but my it came really close read more

The pizza was great! They have a lot of topping choices. This was my first time here, so I have only tried the pizza but the rest of the menu looked really good. Can't wait to try the other items. They have a full bar, and a arcade. Sadly I didn't notice the arcade until I was leaving. Our waitress was really nice and made sure we had everything we needed and made sure our drinks were full. Will definitely be back! read more

Marco's Pizza - the front of the restaurant - Italian Near Me - Griffin, Georgia

Didn't eat here and never will. We were driving to Locust Grove on a 2 lane road and just outside Griffin when a small sedan passed us on a double yellow line on a hill with a curve and there were 3 vehicles coming from the other direction. He got stopped by a traffic light that held long enough that we could snap a photo of his vehicle... out of state... with a Marco's topper. Traffic was heavier so he couldn't go as fast as we were coming into Griffin. Imagine our surprise when he turned into the Marco's parking lot! Driving like a bat out of h*ll just to go back to the business?!?!?! I went up to the next light, turned around, and came back to Marco's. He was just sitting there with his door open. I walked in, asked for a manager... who could not have been older than 20 maybe... and told him what happened. He apologized but I doubt it went any further than that. Looking around I didn't see a single worker older than early 20's at best. When I was walking back out to my vehicle, another one of their driver's came flying into the parking lot like they were going to a fire! My next call is to the Griffin police to be on the lookout for these lead-footed drivers before they kill someone! Wondering what the franchise owner and Marco's corporate would have to say about these drivers and their behavior behind the wheel?!?! Wondering, too, if this is the type of behavior Marco's corporate instills in their drivers for faster service?!!? read more

Placed a large order for delivery - wings, pizza, salad and drinks- arrived on time - food was great!!

Pizza was good the salads are really good and big. Our service was great Kimberly was really good. Thanks for your service. We will return.

$18 for a three topping large pizza is absurd. The pizza was good and delivery time was acceptable. Crust was burnt and pizza was cold. Will try Popa Johns next time. read more

This place is not worth the money! Service is slow and the food was served in a paper plate. Drinks were good though.

Marcos is a great pizza place! They're my favorite choice for delivery and the prices are not bad. I've only ever gotten pizza (no wings or anything) but it's always been good quality and they've never gotten the order wrong! read more

Honestly, I'm not much fan of pizza, but I've never had a bad one from this place. Whether I'm there to pick it up or they're bringing it to the house for delivery, it is always hot and fresh! Helpful staff, polite and timely delivery drivers really make this place shine. read more

Great pizza with excellent service. Extensive menu with fresh ingredients. Our server, Ashley was very cordial, efficient and attentive.

This was my first attempt with Marco's .I'm new to Griffin 30223. Because I'm hungry and my car is temporarily out of service I had to deal with the rudeness and impatience of the person I was dealing with on the telephone. She had no time, or patients to understand this was my first attempt at their restaurant . Her customer service was rude and unconcerning. $30 for a small pizza a small garden salad and a 20 oz soda is not worth the trouble. You get my money this time but never again. And like this post I will tell a friend. read more

they delivered in a timely manner to the hotel, the pizza was awesome and huge, I had to leave it in the hotel the next morning. The bbq wings were awesome as well. read more

Absolutely love Marco's! We always go with delivery and it's always super fast & excellent service. We've ordered pretty much everything on the menu. The only thing I do not enjoy is the wings. They were extremely greasy and I have not got them since. read more

The pizza is wonderful and I would recommend it to anyone. However the service leaves much to be desired. I have been there on 3 occasions. The first occasion was good. The second one, well after 20 minutes of sitting at the table with no waitress, we simply got up and left. I could understand this if they had been busy, which they were not; but what I assume was the manager and two young female employees stood uninterrupted at the cash register the whole time talking, while customers waited. The third experience was somewhat better. Like I have previously stated the pizza is wonderful, but again the service lacks. Our meal took over thirty minutes before it was delivered to the table and our appetizer beat the pizza to the table by about 45 seconds. I believe that if this company is to retain customers, they will need to concentrate their efforts at hiring and training better employees, and this begins at the management level. read more