This place is a complete clown show. We have had issues with this location before, but tonight crossed into full blown incompetence. They delivered the wrong pizzas, the wrong sizes, and smaller pizzas than what we actually ordered. That alone is unacceptable. When we called to have it fixed, we were told the replacement would be rushed. That was a lie. An entire hour passed. No delivery. No update. Nothing. When we called back again, they then told us it would be another hour before they could even get the replacement out. At that point it was obvious they either never made the replacement at all or simply did not care enough to do their jobs. We finally demanded a full refund, which they issued, but that does not undo the fact that this location is clearly run by people who are clearly incapable. This is not a one time mistake. This is a pattern of negligence, laziness, and total lack of basic operational competence. If you cannot get a pizza order right, cannot fix your own screw ups, and cannot communicate honestly with customers, you have no business being open. Do yourself a favor and order from literally anywhere else. We are done with this place forever. read more

The reason i give two stars is because although the food was good the service was terrible. We ordered our pizza on line to be ready by a certain time. As we get there they told us our order was just being made , that it was a "Future order " yet other people came in directly and got there online order immediately. I asked the associate why and it turned it him talking "at" me not to me. Jaylen then became very rude and had rude things to say to my wife. That is where I drew the line. I am a man say what you want to me but there will be zero tolerance to speaking to my wife in that manner. I told everyone there that these kind of actions make tube videos what they are. Young people having zero respect for customers ,elders , or anyone, just trying to act cool in front of everyone. all this happened while the manager stood there with here mouth open doing nothing. I usually let things slide when it is me but not my wife. Good luck to The business with this is who you have representing you read more

Love the thin crust pizza they made, crispy as I like it. Delivered it 5 minutes early. White and red sauce mixed and great extra cheese with pepperoni. read more

Doesn't honor app coupons but they have their own specials posted on a piece of paper on the wall by the register. It looks like it's mainly for pickup orders however their are several tables to sit at. The cashier was friendly and the pizza overall was good. On another note- the employees were loud and used quite a bit of profanity when talking to each other- something to maybe be mindful of if that bothers you or if you have small children dining in. read more

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this place will promise quick delivery and then show up 40 min late, acting like you're the one that is an idiot, DO NOT ORDER FROM THEM

We used to have a Marco's pizza in Sunrise but it was terrible. So after my Doctor appointment in Cleveland Clinic decided to try the one in Weston. The Service , the food and the people there were EXCELLENT and would now HIGHLY recommend this place. read more

Pizza was not like it used to be very greasy almost burnt like on top no where's near the quality that it used to be very disappointed

I've ordered here twice since they've opened and the service is fast and friendly. I'll order online a little while before my lunch break at work and by the time I arrive I check-in and my food is brought right out nice and hot. The food, as always with Marcos, is decently priced and delicious. I love the cheese pizza and the pizza bowls. Yum! read more

I use to love Marco's. We use to order from there atleast every week, sometime twice a week. A noticable problem came up a few months ago, of which I called and told the manager and hence stopped ordering from there for a while. We started back a couple months ago and no problems. But tonight.... we ordered lemon pepper wings and they are so salty, we cant eat them. I called and told them and will say, they were very apologetic and offered to remake them. But at this point.... after a few times ,I just cant do it and worry they would do something g horrid to my food if I did. Dang it, I really liked them too. read more

False advertising, advertised $8.99o, actual $11.99. Does not honor their own ad. Don't go there read more

We have long enjoyed Marco's, but the Villa Rica shop has gone down hill, quick. We have had 2 pizza's over the past couple of months that were absolutely overloaded with Onions. I'm not talking about 'hey here are some extra on us', overloaded, I'm talking like fu, here are a handfuls of onions that are so much even if you like them, you are not going to be able to eat your pizza. Last night, we ordered pizza and a sub...again with the onions! but this time the italian sub was also loaded with peppers so much that you could not taste anything else. You read a lot of gripe reviews on Yelp, just understand that what I'm talking about here is so much of this stuff you would be shocked. My wife pulled off all but what would be a 'normal' amount, and there was this HUGE pile on her plate, I could not believe it. We called both times to tell the manager, and both times she said 'we have a new person making pizza', offered us a coupon, etc. We didn't want any freebees, but wanted to help them get our fave pizza joint back on track. Well, not to be...we are going to stay away for awhile, and hope that they get something going over there. Until then, I'd say keep you money and find a decent frozen pie! read more

I have been here twice and both times have been a horrible experience. The manager Cam has no customer service skills and refuses to help solve any problems his employees have caused. First time I had ordered for delivery. After lying that the pizza was on the way when it hadn't even been made and waiting almost 2 hours for it, I went up there to see where it was and no one, including Cam the manager, had any idea about a missing pizza or delivery driver. During one of the many phone calls to the store, we were given a credit towards a future visit. We decided to redeem our credit a few weeks later. We called in a carry out order this time and the woman on the phone confirmed our credit was on the account. I went up there to pick it up and was told there was no credit. No one knew who took our order over the phone and once again Cam said he was the manager but had no authority to give a credit, but decided to sit in the back in plain view of customers on his phone instead of doing anything productive and find out what happened to our credit or who we spoke with. After almost an hour of waiting, we were able to get ahold of the district manager and explain everything, she offered to have the pizza remade, but by then we just wanted to leave and chose to keep the pizza that was originally made so we could go home. We told Cam that his manager said to give us the pizza, he looked at us and just turned around to ignore us. A rare helpful young employee that was talking with me since Cam couldn't be bothered while on his phone, grabbed our pizza so we could finally leave. I will NEVER be back to any Marco's since my first two visits to this company have been under these circumstances. I do not suggest eating here until they hire employees that care about their job and customers. read more

Ordered from our local Marco's recently and although we still love it, there were a couple of slight concerns. First, we has tried to order the night before because of a notification I received advertising 50% off. I tried your plaxey order online but the site was confusing and u jepr getting ligged iur and having to start over AND I saw nowhere to claim the discount. u gave up. The family had their mouths watering fir Marco'ssi I agreed to pay full price as special was iver. I was some problems with the website bit it seemed a little better. I couldn't find the pizza I used to get, which was a pan Sipreme that was s close replica of what we used to get at The Mansion. it was one of their specialty pizzas and I can't remember the name of it but I found nothing like it this time. I ordered one lg. WORKS WITH THICK crust and a LG. pepperoni and sausage Thin Cryst and a brownie desert. it came to about $40! And when my boyfriend arrived to pick them up, they told him they had muxed up the crusts. They offered to remake the order but it was almost closing time and, being the nice guy that he is he said that they:d be okay. they offered him a free soft drink to make up for it. upon his arrival, I discovered that accept and was extremely displeased as for the rest of the family. and for my forty bucks oh, I really think that they should have offered some other type of accommodation. I really wish that I could find pizza that I used to get from them but it doesn't seem to be on the website at all. I left Marcos as a general rule. it's my favorite pizza since the mansion is no more. however this time, I'm a little disappointed. we still have leftovers in our refrigerator because the people who like the pepperoni and sausage like thin crust only and vice versa. was picked at it but it wasn't the event we had for this time. read more

We arrived at 9:40pm to order a pizza. The lady asked up dine in or carry out and I said dine in. I placed an order and 5 minutes later placed a second order for my friend. At that point she asked again dine in or carry out and I said dine in... she said dine in was closed and I told her I said dine in the first time... everyone was spending more time trying to get out of there then with the customers that are in front of them. I asked for my money back and she was very quick to give me my money back with little explanation. I will not be back read more

No way I could give even a one star!!!!! Person who took our order had the personality of a rock. The wings were nothing but breading!!! Nasty!!! No taste whatsoever. The salad was prepackaged and didn't have any taste either. We will not be going back to ANY MARCO's!!!!! read more

Love the pizza! First time inside! Always order delivery. Hope their kitchen in cleaner than windows and floor! Manage should ask employee's to come in 5 minutes early and clean or clean at end of shift? read more

I had an issue with my local store on 2/25. I ordered at 11:38am and the delivery time according to my email was to be 12:15pm. The app then changed the time to 12:45PM. I called the location at 1:45 as I had still not received my order. They stated my order was marked as a deferred order. I know for a fact that I did not order it that way, and the email showed the delivery time as 30 or so minutes from the time the order was placed. They told me that they would rush my order out to me. They stated it would be at my house at 2:30, it arrived at 2:40 with a receipt stating the order deferral time was 2:40. Again, I did not defer the order. I was getting myself and my kids ready for my father's memorial service and I wanted to feed them prior to going as it was going to be a long evening for them. When I explained to the local store that I needed an estimated time, since I was supposed to be out in the neighboring County to attend the service. They did quote me a reasonable amount of time. They also offered me an extra soda for the mix up, but didn't deliver it with my order. This was the 9600 Conners Rd, Villa Rica, GA 30180 location. I have been unable to reach anyone in regards to this as the website link to send remarks about service states that "the survey has ended". read more

Pizza was super good. I really enjoyed their pizza! I don't know why this place has bad reviews. The pizza is sooooo good and the service is excellent read more

In my opinion Marco's is the best pizza in town. The servers are friendly. Service is fast, the food is hot like it should be. My orders are always correct. read more

They never, never get it right and manager laughing when says "sorry and blessed day" and still laughing

Came here to get pizza one day. This Marcos Pizza is located next to the gas station in front of the Publix. This place is new, it might have opened up 1-2 months ago. We ordered a medium meat supreme pizza and cheese bread. First, they charged us the regular price for the cheese bread while we had a coupon to make it cheaper. Second, the price they charge for their pizza is pretty hefty. A medium meat supreme is 12 dollars with a coupon. In Comparison papa johns (where I regularly go) early week deal for 10 dollar large 3 topping pizza.Third, we specifically asked for their garlic butter but yet we didn't get it. The food was good, the pizza had a nice looking assortment of toppings and just tasted good. The cheese bread was also pretty good. Though I wish the cheese would reach all the corners. This was a good experience their pizza might be better than Papa Johns but really it comes down to your opinion: a bit better pizza or a smaller price. read more

July 13th 2016 we returned to this Marcos Pizza location, the General Manager Chris Collins, was working and we voiced to him our concerns. He went above and beyond the call of duty to win our business back. He stated that he had already fired the kid that had served us and using the foul language and wanted us to check our food before leaving to make sure it was to our liking. Although he was unaware of the food that had been delivered to our table and then taken off of our table, then delivered to another...He stated that he would take care of that issue as well...Thank you Mr. Collins for making your customers a priority You have made us want to come back for more (because above all, the food was amazing) read more

Worst pizza ever...it was sloppily put together and the chicken dippers were cold/burnt.

This location employs the rudest people I've ever had dealings with. Sunday 4/2 I got hung up on by a female who refused to give me her name or the name of the owner. The owner of this store needs to revamp his crew and get people who actually know how to talk to people. read more

I love their pizza. So much better than pizza Hut and dominoes. Also have great coupons all the time.

We love Marco's. The pizza is consistently good and we always have great service. This is our new pizza place.

In the past the service and the food were top notch now it seems not so much. The last 2 times I have been there I have not been very pleased. First time I let it slide, figured it must be an off day but this last time it was worse. I placed a to go order, when I arrived I noticed how dirty several of the tables were, exactly like the last time. Keep in mind there was no one in here when I picked up my order. I had to wait several minutes for them to complete my order, so I figured they would be out to clean the tables. Never happened the kids working were too busy talking and goofing off in the back. When I finally got my pizza home I noticed how skimpy the toppings were ( I had even ordered extra toppings). In the past my pizza was loaded this time I could actually count the toppings because it was so little of them. Then I noticed they had left off some of the toppings or there was so little of them no could taste them. Sorry Marco's after being burned twice by you I won't be back for awhile if even at all. read more

Great food and friendly staff.the pizza is the best and there sandwiches are good too.I can't forget the salads,they are awesome.