Terrible experience. Overpriced. Snobby staff. Low quality clothing. Rude. No respect for customer loyalty.

I have always loved to go shopping at the Margaret O'Leary on fourth st in Berkeley, until yesterday. I bought a few items on sale and at the moment of purchase I was offered an extra 10% off if I signed on the VIP program so I did. After leaving the store I realized the 10% wasn't applied as offered. upon returning without looking at the receipt, the clerks, Sarah and Kristine assured they had applied the vIP discount. Checking the receipt myself it was clear there was no discount so today I called and Kristine told me she couldn't apply the discount over the phone and that I needed to drive there and bring all the items. I went there and after 30 minutes she still couldn't figure out how to apply the discount so she called her manager who told her take 10% off the bill, but she didn't know how to deduct 10% out of $725 dollars so I had to explain that simple math to her. The whole time she had an unfriendly negative demeanor. A fun shopping experience turned into a time wasting unpleasant episode. I hope Margaret O'Leary gets better help read more

My sister calls this place "the old lady store." That was what I thought as well (having been there only once and not having any luck finding anything remotely interesting/aimed at my demographic), until my coworker turned me on to this place. The past couple of times I've been there, I've had crazy insane psychosomaticaddictinsane luck! And yes, I just quoted Prodigy. On SUPER MAJOR discount, I managed to snag an awesome blue silk Ted Baker sailor-esque dress, 2 really hip/alternative-looking M.O.L. sweaters, a cotton Splendid tanktop with shirring at the center bust, a sheer Origami tank with the coolest shoulder straps I have ever seen on a tank top of this calibur, and a Joe's Jeans dark denim pencil skirt. Soooooo awesome. If you go to M.O.L., you have to be browse. They have a lot of interesting stuff tucked away. I have to be honest though, I probably wouldn't buy anything full-price here. M.O.L. is really expensive. Their sweaters typically run $150-$300+. That is an exorbitant amount of money and only acceptable if the sweater wool were spun from the down pulled from the armpit of angels. read more

The sales associates at this Margaret O'Leary location are fantastic! Carly really knows her stuff and is always excited to show me what's new in the store. It's conveniently located, so it's super easy to pop in after a Saturday brunch. The sweaters are so soft, and in addition to the Margaret O'Leary brand items, there are some great trinkets up in the jewelry counter, AG jeans (love), and Hanky Panky undies! Great shopping experience all around! read more

Amazing quality sweaters, Great selection. I came in on 9/25, the staff (manager I think...) were more friendly than anyone on the street. I told my friend about this store and wanted to forward her some info (address and hours). I clicked on this yelp page and thought it would be nice to leave a review about this shop. I think they are a small local business and I fully intend to support these types of places. Next time I will splurge and make a purchase. I was sale hunting this particular day I was in. read more

The clothes are worth 4 or 5 stars, but the staff in this store is just so incredibly rude, I have now resorted to buying this brand in other locations. Who do these young ladies think they are??? Get over it- you are working retail, not designing for Prada... read more

A few years ago I purchased the most lovely black cashmere sweater from this designer. I had it for 5 years and it looked brand new each time I wore it. Unfortunately I cannot say the same for her current pieces. The quality has gone way down (pills, pills, pills, after one or two wearings!) and the prices have only gone up. Don't waste your money. Buy your cashmere elsewhere. read more

Very cute contemporary clothing boutique that sells the basics (designer jeans and t-shirts) along with other more dressy pieces and choice jewelry and shoes. The color scheme seemed to be rather focused on earth tones with splashes of color here and there. I was most impressed by the service, everyone was super-helpful and happy. A definite must-visit on 4th street read more

I've long been a fan of the oversized sweaters, but this was the only 4th Street store that exuded attitude. I guess they've got their regulars, and they really don't care if they ever land another customer. read more

I had the best time shopping with Carly and Hadley a week or two ago. I haven't always had good experiences at small boutiques, as some can put too much pressure on you. Not these gals. From start to finish it was a great experience. They helped me find a couple new tops. It was so fun. The quality is great and I look forward to having their specific help when I visit again; they were a great team. I was happy to hear about their new, customer friendly 2 week return policy. Thanks Carly and Hadley for such a wonderful time shopping, something that can often bring me stress. read more

I come in here occasionally just to browse through their MOL's sweaters. They're nothing out of the ordinary but they are still nice and I find some of the styles to be pretty clever in design. This season, the tunic ones are my favorite. Unfortunately, they are expensive as well. I've always been pretty good about not getting lured by the desperate sales ladies to buy here. But right now, MOL's sweaters are on SALE! 50%! No way?! Waaaay, my dear shopaholics! The recession brings us good sales and bargains out there. Let's help the economy. So I did and scored the lovely tunic. :) read more

I come here for Calleen Cordero bags and belts. It's the best place I've found in the area for them. They're just really cool and beautiful, and yes pricey but hey, they're made by hand in LA and look awesome. I'm so in love with my new black one, like a mini duffel. Wish they carried more of her shoes. I usually get something from the Margaret O'Leary line too, I live in the sweaters, they're infinitely more flattering than the average sweater and just something different about them. I always get questions and compliments. It's true about them lasting for years, but somehow I need another every few months as the styles change! Boutique staff is nice, low key which is always my preference, and they have fashion forward suggestions. read more

One of my favorite shops in the East Bay to find beautiful, quality knit sweaters and tops. The clothes have cool, subtle details and nice lines. They recently remodeled the space and the vibe in the store is really special. The salespeople are helpful and friendly. :) read more

I purchased a pair of beautiful boots from this store last year. I love the boots and love the clothes at MO. Unlike many other reviewers I find the clothes to be contemporary and beautiful, I can't speak to the quality however. I will say that the staff has attitude. Bad, snotty & elitist attitude. It is for this reason I won't shop there again. I find it laughable when retail clothing store staff carry an unfriendly attitude towards their customers. It's a really bad move. I love my boots but I can buy them online! I won't be back........ read more

Outstanding, personal service, fabulous clothes. Grace, who exemplifies smart, fashion-savy, and genuinely caring, professional assistance assembles the perfect outfit. Just try and leave without buying ..... read more

This shop isn't large but I always manage to leave with a few items in my bag. I love going for their MOL line and Velvet pieces. Have purchased many much needed basics there and even some one of a kind sweaters and dresses! Love stopping by everytime I'm in the neighborhood! read more